SUMMARY:

• 7+ years of IT experience in Software Testing with solid experience in Manual/Automation Testing and quality assurance of Web based, ecommerce/Web based, Mainframes - AS400 Systems, Client/Server applications, Data Warehousing on Windows and UNIX environments.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), System Life Cycle Methodology (SLCM) and Test Methodologies from project definition to post-deployment documentation.
• Expert in analyzing (reviewing) the business, technical, functional requirements and Use Cases.
• Proficient in writing Test plans, Test cases, Test scenario, Test Scripts, and Test strategies.
• Experience in Smoke and Regression testing using Quick Test Pro, Win runner, BPT and Worksoft Certify.
• Validated Check Points, Output Values, Recovery Scenarios, Regular Expressions, and Object Repository Administration extensively in UFT/Quick Test Pro.
• Testing skills include performing Regression, Integration, Functional, System, Database, end to end testing, volume and stress testing as well as development, execution, Test specifications and Test scenarios.
• Experience with installation, configuration of the Android SDK and ADT Plug-in for Eclipse IDE and setting up of the Android Framework Test Environment.
• Experienced on testing Mobile apps on iOS and Android Platform.
• Coordinated with Offshore Teams on various testing Activities.
• Solid analytical and dynamic troubleshooting skills.
• Extensive experience in various sectors Web applications testing such as Insurance (Guidewire product), Retail, Mortgage (Banking) & Telecommunications.
• Actively interacted with the development team in resolving the testing issues.
• Performed manual testing of web and client server application using HP Quality center and IBM Clear Quest
• Expert in Black box testing and Knowledge with White box testing.
• Dealing with many third party vendors to achieve their business needs with quality standards.
• Expertise in defect tracking & reporting tools such as HP Quality Center, IBM Clear Quest, Serena Business Manager & Mercury Test Director.
• Experience relocation and configuration of PCs and test equipment.
• Experience with testing environments like Java, .Net, Visual Basic, ASP, HTML, DHTML, XML, JavaScript, and VBscript in Relational DBMS like Oracle, SQL Server and writing SQL queries.
• Good knowledge with Load Runner.
• Good communication skills and ability to work independently and also perform as part of a team.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro, WinRunner, SOAPUI, RFTTest Mgmt Tools: ALM/Quality Center, TFS, MTM/Microsoft Test Manager, VSTS, Microsoft Visual Studio Test Management

Requirement Mgmt Tools: Caliber RM, Test Director, ALM/Quality Center, JIRA, Team Track

Project Methodologies: SDLC, Agile, Waterfall, Spiral, RUP

Database: MS SQL Server, MS Access, Oracle

Other Tools: SharePoint, MS Excel, MS Word, MS PowerPoint, MS Visio, MS Project

Platforms: Windows XP/ NT/ 2000/98/2007, UNIX, Mainframe

Others: MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, salesforce, peoplesoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management, Eclipse, Git, Jenkins, Advanced REST Client, Flash/Flex, CRM, Adobe CQ5/AEM, Open STA, Test Link, Microsoft ACT, WAPT/WSOP

PROFESSIONAL EXPERIENCE:

Sr QA / Software Test Engineer

Confidential - New York, NY

Responsibilities:

• Followed Hybrid Agile methodology (combination of Agile & Waterfall), participate in the overall Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC) process from Analysis to Implementation.
• Analyzed Software Requirement Specification (SRS), Functional Specification documents, to create Test scenarios, Test Planning, Test Cases, Test Scripts, Test Data, Test Schedule and Test Reports.
• Attended Daily & Weekly QA meetings to discuss deliverable, schedules, testing expectation, timelines and goals.
• QA Test Lead and mentored QA team collaborate as well as onshore & offshore members, other Stakeholders and participate in all phases of testing including Test strategy, Test plan, Test cases execution and QA sign-off.
• Experienced in upgrading from Mercury QC to HP ALM. Used HP ALM export test cases to excel spreadsheet and Import Existing Test Cases from excel spreadsheets.
• In HP ALM, mapping Requirement & Test Cases as Requirement Coverage, set up Test sets, execute Test Cases, review test results and generate Test execution reports.
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Writing and Executing Test cases for ios, android, blackberry.
• Performed functional testing of individual modules of the Application on iOS, Android application on iPhone, iPad and Android
• Written complex SQL queries for validating the transformation rules for ETL Jobs.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
• Test Business Objects reports for data validations and compare results with TOAD.
• Automation testing Using SOAP UI for Smoke testing before applying the release in Production.
• Involved in API testing with both SOAP and RESTful web.
• Creating various Test Automation script via UFT or QTP (Unified Functional Test) for BPT new requirement.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Extensively used Jira/Code-Jira to Release, Log Bugs, manage and track existing Bug, create defect analysis reports.
• Manually performed Smoke, Exploratory, Usability, Functional, Integration, Regression and Backend testing,
• Used Compuware Test Partner (TP) to perform Automation testing, modify and execute automated test scripts using Visual Basic Application (VBA) language for Regression scope and Regression testing.
• Used Oracle database and Toad for data validation and test case execution for Backend testing purpose. Manually execute SQL Queries to retrieve an update data in the database using Joining like Inner, Left Outer, Right Outer, Full Outer and Self join, Operators, Functions. Modified existing queries as a precondition for test case execution.

Sr QA Engineer

Confidential -Fort Worth, TX

Responsibilities:

• Create test scripts in Quality Center.
• Create and validate test data for test execution.
• Manual Testing of UI.
• Manual/ Functional testing of application.
• SOA Testing.
• Create Webservice automation framework.
• Database validations using SQL Developer.
• Support and create the effort of creation of Master Test Plan, Detailed Test Plan, Test Cases and other testing deliverables via HP ALM
• Log and track all defects identified during testing in HP ALM
• Enhanced UFT automation scripts with synchronization points, data table, parameterization and functions
• Experienced in Creating and modifying test script in HP UFT and running the script
• Tested iOS and Android devices (app version and desktop version).
• Worked on testing the application on different browsers (Firefox, Internet Explorer, Chrome, Safari) and also using mobile phones( iPhone, iPad and Android phones)
• Attend Backlog grooming to define user stories to be pulled into iteration.
• Attend daily standup/scrum meetings with project manager to discuss progress and resolve issues.
• Attend meeting with product owner/ stake holders to discuss testing status and process improvement.
• Work closely with developers during development phase to ensure acceptance criteria are followed.
• Work with Product owner, Business Analyst and SME during test case design.
• Work on test strategy and test plan. Experienced in FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribution system (GDS)
• Assisted with QTP Automation scripts.
• Report defects and work on resolutions with Product owner and developers.
• Work with Infrastructure and Release deployment team.
• Work with UNIBUS team to resolve issues with Webservice.
• Work with DBA to make changes in architecture.
• Worked with SABRE (Semi-automated Business Research Environment), a computer reservation system which was developed to automate the way Confidential booked reservations.

Environment: Oracle 8i/10g, LISA 5.0.28, QTP 11, QC 11, SQL Developer 3.1.0.7, Windows 7, MS Word 2010, MS Excel 2010, Soap UI 4.0, Accurev, Rally Project Management Tool., Agile Methodology.

Sr Quality Assurance Associate in Confidential

Confidential - Erie, PA

Responsibilities:

• Working alongside product owners to understand business need and desired outcome, working alongside developers and business analysts to understand features and functionalities
• Preparation of test estimation, test plan, test case design, test execution, reporting of defects using Quality Center, verifying defect fixes and reporting test progress.
• Manually tested the whole application before going for automated testing
• The responsibility of the QA Production Support team is to test the application for enhancements and defects fixes to ensure business continuity, and to regression test after every build, which is typically quarterly.
• Verified the Print outputs as part of the APV Dec redesign testing.
• Performed installation, configuration of the Android SDK and ADT Plug-in for Eclipse IDE and setting up of the Android Framework Test Environment.
• Tested all modules on Android OS 2.2 and 2.3 on devices like Motorola Droid1 and 2, HTC Eris.
• Tested the application on IOS3, IOS4 on devices like iPhone 3G, 3GS, 4, iPod Touch, iPad.
• Entered the Quotes/policies in Policy Management System (PMS), committing them in PMS and verified the outputs
• Trained the new team members in Mainframes AS400
• Conducted Defect review meeting with Rating, Ds pro web and PMS teams Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
• Maintained the test logs, test reports, test issues, defect tracking using Quality Center.
• Involved in preparation of Requirement Traceability Metrics (RTM), Defect Report, and Weekly Status Reports using Quality Center.
• Conducted Daily stand up meeting with internal team members
• Created/modified and maintained the reports
• Testing data converted from DS Pro Legacy to PMS and DS Pro web to PMS.
• Performed database validation
• Coordinating with Offshore team and assigning work.
• Running Regression beds for print team
• Maintained the Test data for all 13 states and updated the sheets as required
• Discussed with Project Team, Subject Matter Experts and Business Analysts and resolved the issues as per the mutual consensus and to the satisfaction of the end users.
• Creating sample packets and Involved in preparing the Demo for new Erie Agents
• Assisted performance testing team to identify and design performance test scenarios.
• Involved in writing and maintaining Test scripts using HP UFT/Quick Test Professional to perform automated testing during the Regression and Integration testing phase. Java, J2EE, .NET, Mainframes AS400, Quality Center 11.00, UFT/Quick Test Pro/UFT, TOAD, BPT, SOAP UI, HTML, XML.

QA Analyst

Confidential -Houston, TX J

Responsibilities:

• Verified requirements coverage by conducting walk through meetings of test plan and scenarios with Business Analyst, Project Managers and Test supervisors.
• Performed Manual testing prior to Automated Testing of the application.
• Created Master Test plan, Test strategy, critical scenarios, Test Scripts and schedule for testing.
• Worked in Agile Scrum environment.
• Performed web services testing using SOAP UI.
• Worked with Unix command user interface and executed UNIX commands as part of end to end testing
• Generated Automation Scripts from Scratch for UFT/QTP.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
• Installed and used "Emulator" to perform mobile test execution for iPhone, HTC droid, Samsung android, and Dell Streak
• Involved in XML verification testing for validating the data to and from Application & the GDS.
• Attended daily SCRUM meetings. Experienced in FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
• Manually tested the application executing test cases in the Quality center/ALM.
• Participated in the management of testing project with the help of UFT/Quick Test Pro.
• Developed and executed test cases, test scenarios and followed-up defects using HP QC.
• Ran automation test scripts for performing regression testing on the application using QTP.
• Inserted Checkpoints to check for broken links, Text and standard properties of an object using UFT/Quick Test Pro.
• Done web-site testing including validation of the page, browser compatibility and flexibility of the pages.
• Developed test scripts for Data Driven tests. Executed the test scripts and analyzed the results.
• Performed ETL testing to verify the correctness of data transformation against the signed off business requirements and rules, and to verify that expected data is loaded without loss of any data.
• Verified the application's functionality testing on different Configurations with QTP.
• Performed Sanity Testing and Smoke Testing.
• Enhanced test scripts using various utilities provided in UFT/Quick Test Pro like check points, Data Driver wizard for testing multiple data input.

Environment: HP ALM/Quality Center, SOAP UI, UFT/QTP, RFT, Clear Quest, Toad, SQL Navigator, MS Suite, SOAP Client, In house application to test Web services, Windows 95/98/2000/NT/XP/MAC, UNIX, Linux and MS-DOS, HTML, Emulator, perfecto mobile, MS Excel, VB Script, ALM/Quality Center, iOS, Android, Apple, Blackberry

QA Tester

Confidential -Cincinnati, OH

Responsibilities:

• Analyzed System Specification and developed Test plan, Test scripts and Regression Test plan.
• Well versed with Crew management and Flight operations system (FOS).
• Responsible for management of all administrative duties for the Inflight Crew Operations department.
• Extensively worked in agile environment, with daily scrum meetings; stand up meetings, presentations and review.
• Worked as a QA member in web-based E-commerce site development project in an Agile environment.
• Log defects and review them with UAT team, Development team, and managed in ALM, JIRA.
• Developed Test cases in HP Quality Center/ALM and executed the test cases in Test Lab module of Quality Center.
• Utilized SQA Manager Defect Tracking System to track and monitor defects.
• Trained users in SQA Manager and process requirements for project defects.
• Customized and generated multiple TFS reports to serve company needs.
• Identified defects and monitored resolution via defect tracking tool HP Quality Center/ALM.
• Tested by giving input to the SOAP request through SOAP UI and InfoPath tool and validated the responses by executing queries against the database. Involved in all phases of SDLC.
• Expertise in using TFS to open bugs, create tasks and user stories, initiate change requests.
• Used checkpoints to check the functionality in QTP.
• Ran SQL queries to performed database validation according to the business logic.
• Expertise in web testing and browser compatibility testing across multiple browsers.
• Developed Test plan, Test strategies and Test cases for payment methods.
• Used HP Quality center/ALM as Test Management, Defect tracking tool and also executed automated QTP test scripts from Quality Center.
• Actively involved in production support and performed post-production verification after every release.

Environment: TFS, HP Quality center/ALM, QTP, Agile environment, UNIX, Soap UI, JIRA, Windows 7, VBScript, SQL.

SR QA Analyst/ Mobile Tester

Confidential, Jacksonville, FL

Responsibilities:

• Working on multiple projects Data Conversion project, Auto TR and Rating projects
• Leading billing team, testing thru System, Integration, e2e and implementation testing
• Running automated scripts for testing the functionality and navigation of the application using Quick Test Pro
• Made use of Excel Macros to parse thru text files and create customized reports.
• Performed End to End testing and security testing using manual/automated scripts on the IMS application and validated the UI & Database for both IMS/Core and Guidewire product
• Analyzed and reviewed specifications for configuring business rules and functionalities in Guidewire.
• Have worked in Guidewire Policy Center from End-to-End and involved in Policy Info, Person Info, Losses and Violations, Coverage's, Risk Analysis Customizations.
• Tested the data converted from legacy (IMS/CASE) application to Guidewire Policy Center and Guidewire Billing Center, validating the conversion, documenting and resolving data conversion issues.
• Involved in the UAT Testing for Guidewire policy/billing centers during the production run.
• Executed complete end-to-end / integration / systems testing prior to User Acceptance Testing
• Worked extensively on the end-to-end testing of the various integration points of the Billing application to make sure information is properly transferred into and out of the System.
• Expert in Batch execution process (Ran pre/policy/post batches and generated output jackets/billing forms/pinnacle outputs and validated them
• Used FileZilla tool to validate GL files (Billing Transactions, Fees transaction entry/effective dates
• Tested extensively Intuition/inbound/outbound/error-log and NSF Interfaces.
• Created and applied Recurring, Lockbox payments and tested real time scenarios through interfaces.
• Extensively worked on the Electronic (ACH/Credit Card) & Check payments functionality which were the key financial components of the Billing application

Environment: s worked on: Web Based - Used .NET, Mainframes, IVR (Interactive Voice Response) Testing Tools Used: Quick Test Pro 10, Clear Quest, Excel Macros & Pivot Tables, Putty, jboss, SQL developer, SharePoint, Jbeam, FileZilla, Acrosoft

Sr QA Analyst/ETL Tester

Confidential - Grand Rapids, MI

Responsibilities:

• Reviewed Business, Technical, Functional Requirement Documents, Use cases and SRS for Quality and Completeness.
• Prepared Test plans, Test cases, Test strategies, Test data from the business requirement document and technical specifications, laid out test steps and expected results
• Performed Smoke, Integration, System and end to end testing of the application.
• Involved in managing defects and testing process using IBM & HP tools.
• Performed Positive, Negative, Navigational, end-to-end, UAT and User Interface Testing.
• Tested the same products in front end web application as well as in the Mainframes systems (Focus and Cogen)
• Executed SQL Queries using TOAD for Data Mapping & Back-end Verification

ENVIRONMENT: IBM Clear Quest, HP Quality Center (10.0), JAVA, J2EE, JSP, XML, Java Script, Oracle, SQL, TOAD, Lotus notes, Worksoft certify, Mainframes (Focus and Cogen), Windows XP, MS Office Tools.

QA Analyst

Confidential - Dodgeville, WI

Responsibilities:

• Reviewed Business, Functional and Technical Requirement Documents for Quality and Completeness.
• Created Test plans in Quality Center from the business requirement document and technical specifications, laid out test steps and expected results
• Performed Smoke, Integration, System and Regression testing of the application.
• Automated the application under test using QTP with the help of manual test cases.
• Bugs-tracked, reported and Retested through Quality Center
• Involved in managing defects and testing process using Quality Center
• Tested the Application with different browsers like Internet Explorer, Firefox Mozilla, Google Chrome, Safari and Netscape to make sure Application is Behaving/working correctly on all Browsers.

ENVIRONMENT: HP Quality Center (10.0), QTP, VBSCRIPT, JAVA, J2EE, JSP, XML, Java Script, .NET, Oracle9i, SQL, TOAD, Citrix, SharePoint, Lenet, Windows XP, Vista, Windows7, Windows 2000, UNIX (AIX), HTML, XML, MS Office Tools, Mainframe, AS400..