SUMMARY:

• I’m an experienced Mobile/Desktop/Enterprise software QA Analyst with ability to deliver under different development methodologies such as Agile, Iterative etc. looking for an opportunity in software QA position.
• Detailed understanding of various development environments such as Agile, CI/CD and DevOps
• Experienced in testing Web and Mobile application using AWS Device Farm and BrowserStack
• Able to work with Devs and QA teams located in offshore and onshore by way of excellent communication
• Working understanding of artifacts such as Epics, User Stories, Product Backlogs & Sprint Backlogs
• Very capable in analyzing project documentations, Requirements, wireframe and prototypes
• Detailed in writing Test Cases by analyzing documents and stating steps, data, pre & post condition clearly
• Hand on experience in performing Backend testing using complex SQL queries against Databases
• Working experience with various development methodologies - Iterative, Agile/Scrum, CI/CD & DevOps
• Very good at creating Test Plans, Test Cases, Defects, RTM and Test Execution Status Reports
• Highly capable to represent QA Team in various meetings to provide update and shared team status
• Hands on experience in performing Backend Testing on Oracle, MS SQL and MySQL Using SQL queries
• Very good at creating & executing End to End Testing(E2E) and System Integration Testing (SIT)
• Skilled in VBScript for creating and maintaining Test Automation Framework using UFT
• Good understanding of concepts and logics of programming languages - Java, HTML, CSS, JavaScript
• Very good at continuously improving personal and professional skills to enhance end product
• Extensive experience of testing by performing different types of Tests - Smoke, Integrations, E2E etc.
• Working experience in creating, managing and executing Manual, Mobile and Automation tests for AUT
• Very detailed when creating Defects to ensure that developer is able to reproduce it by following steps
• Positive mindset and can-do attitude when faced with issues that threatens quality and project timeline
• Strong communication skill, verbal and written, to achieve maximum productivity from the team

TECHNICAL SKILLS:

OS & Technologies: Windows 7/10, UNIX/Linux, Mainframe, MacOS/iOS, Android, HTML, XHTML, SQL, VBScript, Java, JavaScript, C++, PHP, Python, XML, JSON, CSS, .NET, Swift, RESTfull API

Databases & Networks: Oracle, DB2, MS SQL, TOAD, Sql Developer, HTTP, FTP, SMTP

Test & Defect Management: MF ALM/QC, UFT/QTP, Jira, Test Management for Jira (T4J), BrowserStack, AWS Device Farm, TestRail, WinSCP

MS Tools & Web: Browsers MS Word, Excel, Visio, PowerPoint, Project, Skype/Teams, Slack, Internet Explorer (IE), Firefox, Safari, Google Chrome

PROFESSIONAL EXPERIENCE:

Quality Assurance Engineer

Confidential, FL

Responsibilities:

• Created Test Cases by analyzing Requirements, Use Case and User Stories using Jira & QC/ALM
• Developed & maintained OHANA Health Plans Test Scripts using VBScript, Functions and MF UFT
• Performed Mobile testing for Need a Plan using real devices and devices on AWS Device Farm
• Worked with Developers and BAs to provided prompt supports to ensure Defects were closed promptly
• Logged defects by including steps to reproduce, screenshots & environment details in QC/ALM and Jira
• Provided valuable input by working with the team to ensure proper prioritization of defect
• Created and executed End to End Tests for OHANA FAP Search and OHANA Health Plans
• Performed SIT, Smoke and Regression testing throughout the phase of SDLC for Easy Choice Health Plan
• Created Test Plans by collaborating with team & utilizing Project and Business Requirement Documents
• Created Defect Reports detailing of current status on number of defects in various stages of BLC
• Logged and tracked defects for Need a Plan in Jira throughout the phases during Sprint for release
• Developed Automation Scripts for Regression Suites using Data Driven technique to increase coverage
• Performed System Integration Testing for OHANA FAP Search and Need a Plan
• Participated in requirement walkthrough meetings to understand AUT and provide feedback
• Attended defect status meeting to prioritize and update defects currents status, priority and severity
• Collaborated with project stakeholders on distributed teams to test and implement IT solutions
• Provided guidance and assistance to less experienced Quality Assurance as and when needed

Test Analyst

Confidential

Responsibilities:

• Analyzed requirement, ER Diagram, Wireframe and other project artifacts to understand AUT
• Developed SQL queries to perform Backend testing to ensure business rules are implemented
• Performed Usability testing as part of UAT testing for dealer-locator and connect Mobile App
• Created Defects Status Reports and shared with team to keep everyone aware of the current state
• Performed Smoke, Integration, SIT and Regression tests for dealer-locator and connect Mobile App
• Created UAT Test Cases by collaborating with Business Analysts for User Acceptance Testing (UAT)
• Developed and maintained Test Scripts for Automated Regression Suite for dealer-locator
• Maintained Regression Suite by regularly updating the Suite with Test Cases based on business priority
• Logged & tracked Defects throughout the stages of BLC Using tools like QC/ALM and Jira
• Performed testing on different OS and Browsers using BrowserStack for connect App
• Added Test Cases during Sprint to accommodate addition of User Stories or changes in User Stories
• Customized project by adding project specific fields in defect module of MF ALM/QC
• Executed Ad hoc, Integration, E2E Testing using QC/ALM, Jira, T4J at various phases of SDLC
• Converted commonly used steps of Test Case to Template Tests for better reusability and maintainability
• Enhanced Test Scripts in MF QTP/UFT using Custom Checkpoints, Parameters, & Recovery Scenario
• Scheduled Nightly Regression Run prior to release to ensure existing features are working as expected
• Tracked defects throughout the phases of SDLC in a Sprint to ensure high priority Defects are closed
• Collaborated with PMs, POs, Devs and business users to understand requirement for better quality

Software Tester

Confidential, MA

Responsibilities:

• Analyzed application, BRD, TRD and mockups for creating Test Cases using QC/ALM, Jira
• Created, maintained and executed Test Cases by analyzing Business Requirement Documents
• Performed End to End Tests for Confidential Supplier Portal & TAULIA to ensure coverage of business process
• Logged defects by including detailed steps, Screenshots & test environment - HP QC/ALM & Jira
• Created Traceability Matrix between Requirements to Test Cases to ensure proper Test coverage
• Utilized QC/ALM & Jira to log & track defects for Confidential - Registered Supplier portal & SASN
• Performed Testing in QA and UAT environment before Go-Live to increase confidence in the application
• Generated test data by querying Database for using in Automated Test Scripts for increased coverage
• Created and updated Traceability Matrices (RTM) and shared it with team using SharePoint
• Acted as a QC admin for the project to provide administrative support for the Testing team
• Identified manual test cases for automation & included in the Regression Suite based on business priority
• Provided additional support outside of office hour as needed during and after deployment
• Worked with onshore & offshore teams using productivity tool like Outlook, Skype/Team, Slack
• Engaged and collaborated actively with team members to produce the best possible results for the project