PROFESSIONAL SUMMARY:

• Over 8+ years of experience as Quality Assurance with solid understanding of Quality Services experience.
• Extensive experience in facilitating user group meetings and gathering system requirements for web application development.
• Experienced with working on different domain like E - Commerce, Derivative and Capital Market, Banking & Finance, Supply Chain Management domain, Retail Industry.
• Worked on Enterprise Content Management (ECM) system.
• Extensive experience in working with different domains such as Banking, financial, Travel, Hotels/Hospitality, Insurance, Airlines, Telecom, Publishing, Oil & Gas, Automobiles etc.
• Experience working various types of financial applications for Trading regarding Mutual Funds, Securities, Stocks, Bonds, CDs, Money Market.
• Good Understanding of different phase of Trade Lifecycle such as Account Set-up, Trade Order Generation, and Trade Order Execution, Order Settlement etc...
• Experience working with application that involves different securities such as Stocks, Bonds, CD, Money Market
• Managed program and project efforts for E-Commerce, POS, Supply Chain and Order Management Systems.
• Expertise in Point of Sales (POS) applications, store systems, Inventory and supply management tools and systems.
• Strong knowledge in Banking Operations, Trading lifecycle (Front, Middle And Back-Office), Mutual Funds and Ecommerce domain.
• Strong subject matter understanding in Risk Management, Derivatives, Fixed Income Assets, Mutual Funds, Hedge Funds, Portfolio Analysis and Investment Banking.
• Good experience in online banking, retail banking, mobile banking, Credit Card, Risk management, Credit Risk/Market Risk
• Proficient in Mostly Manual and some Automated Testing Tools.
• EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
• Experienced in testing various software applications including mobile (iOS, Android) applications.
• Extensive testing experience on ANDROID, iOS and REX operating system Mobile Applications using Manual and Automated techniques.
• Experience with installation, configuration of the Android SDK and ADT Plug-in for Eclipse IDE and setting up of the Android Framework Test Environment.
• Experienced on testing Mobile apps on iOS3/4 and Android Platform.
• Experience using Android DDMS features such as Log cat, Screen Capture.
• Solid expertise in mobile testing using variety of Android devices.
• Good working knowledge of validating backend database data and ETL process workflow by writing T-SQL queries in Oracle.
• Good Knowledge of navigational flows for web based and mobile based applications as well as DVR's.
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing, Stress Testing, Load Testing and Regression Testing of Stand alone, Web Based Client-Server applications and Mainframe applications.
• Develop test cases (both positive and negative testing, boundary conditions) and use cases based on technical documentation and feature description.
• Experience in working with different modules of ALM/Quality Center such as Requirements, BPT, Test Plan, Test Lab and Defects.
• Experience in working with Business Analysts to understand the business critical functions and workflows define in BPT module of ALM/Quality Center.
• Performed Back End Testing by executing SQL queries.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing (UAT) manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Tracked and reported on test execution.
• Create new, and modify existing SQL queries for use in the data integrity testing of the data warehouse application's ETL process

TECHNICAL PROFICIENCY:

Business Software: Sterling (IBM) 9.2, 9.4 - Console, Application Manager, Business Center, Sterling Call Center, SI B2B, Catalog Manager, BizTalk, Payment Gateway, Cyber Source, Accertify, Vendornet and SOM Client

Testing Tools: UFT/Quick Test Pro, WinRunner, SOAPUI, RFTTest Mgmt Tools ALM/Quality Center, TFS, Microsoft Test Manager, VSTS, Microsoft Visual Studio Test Management

Ticket Tracking Tool: Maestro, Jira

Requirement Mgmt Tools: Caliber RM, Test Director, ALM/Quality Center, JIRA, Team Track

Scripting Languages: C, C++, TSL, VB, SQL, PL/SQL

Project Methodologies: SDLC, Agile, Waterfall, Spiral, RUP

Servers: MS IIS, Apache, Web logic

Database: MS SQL Server, MS Access, Oracle

Other Tools: SharePoint, MS Excel, MS Word, MS PowerPoint, MS Visio, MS Project

Platforms: Windows, UNIX, Mainframe

Others: MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, salesforce, peoplesoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management, Eclipse, Git, Jenkins, Advanced REST Client, Flash/Flex, CRM, Adobe CQ5/AEM, Open STA, Test Link, Microsoft ACT, WAPT/WSOP

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Mobile Onsite Sr. QA (iOS & Android)

Responsibilities:

• Responsible for all functional testing, including projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes
• Independently prepare test plans, manual and automation test cases, review testing checklists and troubleshoot production issues
• Actively participate in requirement review meetings and contribute to ensure that all business requirements are covered with adequate testing
• Log issues in tracking software (JIRA), manage defects from defect discovery to resolution
• Develop, document and implement best practices, processes, operational activities and procedures
• Verify and author system test plans, test scenarios and test cases based on use case document from business
• Collaborate with IT leadership to define and execute QA roadmaps and strategies
• Lead team of 10 QA resources with task allocation, managing test planning & execution to support a variety of projects including onshore and offshore test team, allocation to QA team.
• Report test progress to management on a day to day / weekly basis.
• Setup and drive Defect Triage sessions along with project partners & client
• Prepare Test documents such as Defect summary report, weekly status report.
• Perform various testing on Mobile includes installation testing, functional testing, Regression Testing, on all iOS & Android devices on different environment
• Participate and assist in creating UAT test scenarios and execution along with business/product stake holders.
• Onsite-Offshore coordination, Driving QA meetings, Defect Triage directly with all business stake holders
• Overall responsible for Test coordination and deliverables activities
• Testing Mobile apps on cloud environment/tools such as Sauce labs.
• Identify test risks and proactively plan to mitigate them
• Defect triage, track defects to closure, provide QA sign off

Environment: iOS, Android, Windows, TFS, JIRA, MS-office, SOAPUI, Sauce Labs, JavaScript, MTM, SharePoint

Confidential, McLean, VA

Sr. QA Analyst

Responsibilities:

• Created and maintained operational certification test plan, test scripts and test sets.
• Established testing strategy and plans.
• Coordinated the creation of test scripts and test sets for all phases of testing.
• Ensured test cases are traceable and cover all requirements.
• Oversee the execution of all testing, providing direction to all participants.
• Conducted Functional, Regression, System integration, Back End, System testing, Cross browser and Web Service/Web Methods testing.
• Installed the UFT/QTP for automating test cases and developed user defined functions to support Automated Scripts, used Data Driven Testing and Data Base accessing techniques to support the Scripts
• Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
• Involved in Project Planning, Requirement Review, Defect Triage and Swing Calls.
• Created and maintained Cross browser library for Cross browser testing.
• Generated Automation Scripts from Scratch for UFT/QTP.
• Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
• Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like perfecto mobile and Simulators like: Android SDK, IPhone SDK.
• Executed test cases through ALM/Quality Center and reported defects in ALM/Quality Center.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
• Tracked defects using ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Communicated status to Program Manager for multiple projects.
• Participated in the identifying and reporting of risks and mitigation plans.
• Create final test report for the operational certification.
• Hands on experience as QC Admin both server and client side.
• Ensured QA methodologies are followed for all phases.
• Ensured all requirements are met, through population of a trace matrix.
• Ran test execution war room calls, which includes monitoring of the test execution progress, defect resolution, issue management.
• Create status reports showing test execution progress, defect metrics.
• Train and Mentor users/testers on process and tools.
• Few moths of hands on experience in creating site watch monitors using Site Scope (HP/Mercury Product).

Environment: s: HP ALM/Quality Center, SOAP UI, UFT/QTP, RFT, Clear Quest, Toad, SQL Navigator, MS Suite, SOAP Client, In house application to test Web services, Windows, UNIX, Linux and MS-DOS, HTML, Emulator, perfecto mobile, MS Excel, VB Script, ALM/Quality Center, iOS, Android, Apple, Blackberry

Confidential, Minmeapolis, MN

SOA Tester / Web Services Tester

Responsibilities:

• Involved in the Review of Requirements Specification with functional manager and technical specialists of the application
• Design and execute Test Plans and Test Cases, generate Test Scripts and Test scenarios.
• Prepared Test cases, according to the business specification and wrote test scripts and maintained them.
• Wrote test plan for the newly introduced Hedge Fund trading system module.
• Prepared proper documentation with reference to company policy for the new WebPages designed of the latest release.
• Experienced in testing both domestic and European POS systems.
• Involved in these two major projects from test planning phase to final release and performed end to end testing of the POS application.
• Provided recommendation for use of ATG Commerce for B2B and B2C business
• Performing Multiple rounds of Test Execution using SOAP UI across various releases of services
• Huge working experience inSOAtesting
• Used SOAP UI for XML based Web Methods testing
• Responsible for creating Use Case specifications for Service Oriented Architecture (SOA) services
• Used SOAP UI for WSDL files validation in Web Services testing
• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using Test Director.
• Executed test cases through TFS and reported defects in Microsoft Visual Studio Test Manager
• Developed and executed test cases test Scenarios and followed-up defects using TFS.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Tracked defects using TFS
• Interacted with the developers to report and using TFS
• Performed manual testing using SQL Scripts.
• Tested user interface and navigation controls of the application using WinRunner.
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android and, Dell Streak.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere and Simulators like: Android SDK, IPhone SDK etc.
• Performed the Backend integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Database.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Writing and Executing Test cases for ios, android, blackberry.
• Performed functional testing of individual modules of the Application on iOS, Android.
• Application on iPhone, iPad and Android
• Developed and executed test cases and test Scenarios and followed-up defects using Test Director.
• Performed Integration, Blackbox testing, System testing and Regression testing.
• Enhanced test scripts using various utilities provided in WinRunner like verification points, parameterization for testing multiple data input.
• Performed Stress Testing, Load Testing, Volume Testing, and Performance Testing using LoadRunner.
• Used Test Director for test documentation management and defect tracking.
• Maintained biweekly and weekly reports
• Identified resources, tasks and scheduling
• Conducted Bug review meeting to discuss resolution of issues
• Walkthrough on all of test cases

Environment: iOS, Android OS, TFS (Team Foundation Server), Microsoft Test Manager, Visual Studio, VSTS, BlackBerry OS, Device Anywhere, WinRunner, Load Runner, SQL, POS express, Fujitsu Globalstore application, Service Oriented Architecture (SOA), SOAP UI, MS SQL Server 2005, QC, Silk, XML, Windows

Confidential, Melville, NY

Sr. Test Engineer

Responsibilities:

• Extensively involved in preparing the Test Plan.
• Developed / Reviewed the Test Cases document using the Behavioral model.
• Performed Usability testing for Popsy Interactive app on iPad/iPhone and Android.
• Tested a variety of Mobile apps - Native, Web-based and Hybrid apps in various testing environments - Emulators, Actual Devices.
• Performed installation, configuration of the Android SDK and ADT Plug-in for Eclipse IDE and setting up of the Android Framework Test Environment.
• Tested all modules on Android OS 2.2 and 2.3 on devices like Motorola Droid1 and 2, HTC Eris.
• Tested the application on IOS3, IOS4 on devices like iPhone 3G, 3GS, 4, iPod Touch, iPad.
• Performed data integrity testing to confirm ETL process.
• Tested the ETL mappings and other ETL Processes (Data Warehouse Testing)
• Used TOAD, DB Visualizer tools to connect to Oracle Database to validate data that was populated by ETL applications
• Executed the feature test cases with Mobile Device/Prius Car. And prepare the test result.
• Collaborated Product Status and Project Hygiene Reports (Daily, Weekly etc.).
• Involved in Setting up the test environment and test bench for monkey test and execution for the required seeds.
• Reported difference when confirmed as issues in Quality Center from SME’s.
• Performed backend testing using SQL queries to validate data.
• Detected, reported and tracked defects using Quality Center.
• Conducted the defect report in Quality Center.
• Interacted with the developers to report and using Quality Center.
• Tracked and reported activities, including test results, test case coverage, required resources, defect discovered, performance baselines, etc.
• Log the Project related defects in the Salesforce.com bug tracking tool.
• Involved in the error management actives triaging, analysis, moving to correct stake holder.

Environment: s: Android (SDK V 2.2, 2.3.4), Quality Center, iPhone 4 and iPhone 4S, Prius Car, HP Test Service, SQL, Oracle, SQL Server, Mainframe, CICS, DB2, ETL, Data Warehouse, Monkey Testing, Cygwin.

Confidential, OH

QA Analyst

Responsibilities:

• Tested application under the agile, scrum and sprint development and process.
• Responsible fortestingall new and existingETLdatawarehousecomponents.
• Understanding the Business requirement and Functional requirements.
• Preparing the Test Plan and Test Scenarios.
• Interacting real Business user and SME.
• Developed mappings in Informatica to load the data from various sources into the DataWarehouse
• Performed various types of testing such as Functional, Regression, SIT, UAT, Backend etc..
• Created Test Plans and Scenario which describes the features and functions to be tested.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Assigned test cases to responsible testers through by creating various Test Sets in Test Lab module.
• Produced various test reports such as Test Execution Status, Test Execution Summary/Progress, Defect Status, Defect Summary, Defect Inject Rate on daily and weekly basis and submitted
• GeneratingCognosreport and validate the data using SQL queries in Teradata and Oracle data bases
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Prepared Test Cases based on Business Requirements and required documents.
• Actively participated in the weekly Project Status Meetings.
• PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
• Performed Grey Box, Black box testing and User Acceptance Testing.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
• Worked with the components of Data Warehousing like components model,ETLtools.
• Gathered business requirements from users and created designs for enhancements and to remedy defects.
• Performed Data Validation of the data flow from the front-end to the back-end by executing SQL scripts.
• Performed Data Profiling of current state of data in the DataWarehouseby doing Data Analysis using advanced SQL Queries and Microsoft Excel, finding Gaps in Data and formulating solutions for the same
• Arranged meetings with the Project Teams to discuss the test approach used for the Data Conversion andETLmodules
• GeneratingCognosreport and validate the data using SQL queries in Teradata and Oracle data bases
• Tested whether the reports developed in Cognos are as per company standards.
• Detected, reported and tracked defects using Quality Center.
• Conducted the defect report in Quality Center.
• Developed the reports using Quality Center.
• Conducted Bug Review meetings by reviewing and discussing all defects by their business severity and worked actively development and business team to perform the root cause analysis in order to find the resolution.

Environment: Java, J2EE, .NET, C#, Cognos, Oracle, Enterprise Data Warehouse, ETL, SSRS, Informatica, SQL Server, PL/SQL, XML, Quality Center, QTP, Etc.

Confidential, Plano, TX

QA Engineer

Responsibilities:

• Working on Confidential &T's highest priority projects for WMS to the Device Life Cycle (DLC) Order Track system that meet Confidential &T Mobility's IT architecture standards in support of the DSL project. In order to support this, a new Logistics Integrator (LI) event developed / triggered to extract this information from the WMS during these events in the WMS operation and verified data into an Oracle staging table for DLC Order Track, Purchase Order (PO) to process.
• Working on Confidential &T's Pre-paid Go Phone's pin less Activation project, this implemented an automated process that will apply an initial credit (without a starter pin).
• Retail orders fulfilled in warehouse management system and created invoice in Oracle
• Performed Functional Testing, Database Testing, Regression Testing, and Performance
• Extensively executed SQL queries on SQL server tables in order to view successful transactions of data.
• Developed mappings to extract data from SQL Server, Oracle, Flat files and load into DataMart using the PowerCenter.
• Develops and execute SQL queries on Oracle database using TOAD to validate test results.
• The WMS software facility processed DF orders, adjust parts, allocated picked & sipped
• Work on the WMS production rollout and update in the Quality Center (QC)
• Mercury Quality Center is used for creating planning, defects, reporting the results and to organize all test cases.
• Involved in component testing, functional testing, integration testing and regression testing manually for every new build and release.
• Coordinate and test monthly Production Maintenance Release to improve the users' satisfaction with internal and external systems for test environments. Performed testing code corrections and production fixes. Responsible for tracking and reporting on all bug fixes for production releases.
• Accept and apply service, deposit, and transaction payments to accounts.
• Performed physical counts of inventory and adjusted the cost of inventory items in Compass.
• Test cases using Quality Center and executed the test cases manually.
• Provided 7x24 hours on call support as needed.

Technologies: Agile, Java 2, Oracle, SQL Server 05/08, ASP.NET, XML, Web services, Quality Center, QTP, Clear Quest, Windows NT, AS400, TOAD and Software Testing Methodologies.

Confidential, Parsippany, NJ

Test Analyst

Responsibilities:

• Gathered and analyzed requirements for Smart Card applications
• Wrote and edited procedure manuals for Smart Card applications
• Created test plans and test scripts for Smart Card applications
• Installed and tested software on client PCs and MS CA servers for Smart Card (personal identification card with microchip) project
• Modified and executed test scripts for testing Smart Card applications developed for Shell Inc. Applications include Card Management System and Smart Login
• Responsible for back-end testing/database testing, which was done using SQL queries.
• Involved in preparing the Automation Design document and framework with the automation team through BPT module of Quality Center
• Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
• Performed Functional/Regression testing during the various phases of the application and analyzed the results using QTP.
• Debugged and analyzed the (hexadecimal) communications between modems and microprocessor hardware
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration
• Performed Database testing using SQL queries
• Performed Positive and Negative testing and End User Testing.
• Generated automated test scripts for regression and stress testing in Windows platform.
• Responsible for generating weekly status report.
• Performed validation tests to ensure that the developed functionality meets the
• Specifications Prior to UAT testing.
• Developed test procedures for the role based validations.

Environment: HTML/DHTML, VB, MS Office, Sybase, SQL, Linux, Visual Basic, Quality Center, etc.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Converted Business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Involved in Cross platform and cross-browser functional, integration, and regression testing
• Demonstrated QA Test Plan with cross-functional team to approve business logic and baseline document
• Tested different POS applications like forecourt controller, carwash controller, payment server, item maintenance etc
• Certified POS applications to validate payment methods, loyalty cards, and discount qualifying transactions such as sale Confidential pump and sale inside store
• Used VeriFone Ruby, Topaz, and Sapphire Systems, which combine card processing, fuel dispensing, dispenser card reader (DCR) control, and ECR functions to meet the needs of fast-paced petroleum/convenience-store operations
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Using Quality center to manage the requirements, test scripts and also defects
• Involved in Black Box testing, Regression testing and also performed performance testing.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Tracked defects using Test Director.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: Test Director, Manual Testing Methods, Quality center, Functional Testing, Regression Testing, System Testing