SUMMARY

• Experienced Test Practice Leader with 17+ years of experience in Program Management, Enterprise Test Management, Capability Leadership, Vendor Management, “People and Performance Management”.
• Multi domain experience in Investment Management, Investment Banking, Finance, Insurance, Enterprise Infrastructure and Travel Services.
• Experienced in setting up the Testing Centre of Excellence, aligning to the organization’s business requirements, adhere to the best suitable testing practices & make it productive in an efficient manner.
• Expertise in working on multiple projects, aligning SDLC phase(s) while working on specific strategies, timelines, resources, costing, Vendor relations and relevant project planning activities.
• Managed, lead and trained cross - functional project teams to sustain work across multiple geographies - Onshore and Offshore.
• Possess Leadership skills to motivate team towards a common goal and develop positive working atmosphere.
• Excellent communications and interpersonal skills backed up-by-sound professional ability to work independently as well as a project team member.
• Involved in both Lateral hires and Campus recruitment programs.

TECHNICAL SKILLS

• Application Development
• Test Management
• Transformational Automation
• System Migrations/Integrations
• Project Implementations
• Project Lifecycle:
• Requirements Analysis
• Costing & Budgeting
• Project Scheduling
• Testing/QA/Rollout/Support

PROFESSIONAL EXPERIENCE

Confidential

Sr. Test Manager

Responsibilities:

• Worked with the Program Director, Bank’s Application Heads, Business Leads & Project Managers for all the SIT & UAT related tasks planning & execution for the Confidential ’s Localization Program in Confidential
• Part of the Core LI Leadership team representing & driving the Testing Area
• Accountable for maintaining, tracking and implementing multi-disciplinary test Strategy, Schedule, Execution plan and Reporting Requirements for the Localization Program

Confidential

Sr. Test Manager

Responsibilities:

• Worked directly with Program /Project Managers for testing related tasks planning & execution.
• Ensure that project adheres to Confidential Test Framework and coach test team (including business users) in test processes and test tools.
• Provide leadership for the Test Organization and establish a Quality driven culture.
• Accountable for maintain, tracking and implementing multi-disciplinary test Strategy, Schedule and Execution plan.
• Manage cross-functional testing resources, including core test team, UAT Users & Vendor associates.
• Identify, mitigate and escalate testing related risks (.. escalation point for all Testing issues)
• Leading Defect Triage and coordinating Defect Management process.
• Represent Testing practice in Executive and Leadership meetings with Technology Operation and Business Teams.
• Coordinate with interface systems teams, Development Team Leads & Release Manager to schedule releases.

Confidential

Program Test Manager

Responsibilities:

• Laid down the testing foundation i.e. developed all the required Processes & Protocols for the Testing Centre of Excellence.
• Project Scheduling, Estimations & Planning.
• Built Test Plans, Test Strategy and all relevant Testing Processes/ Artifacts in alignment to the program requirements while also meeting the Confidential Regional Testing & Quality standards
• Appropriate Training and guideline materials were set up, shared, executed & enhanced.
• Build & managed a team of 25+ “testers /Sr. tester” to deliver quality applications and other deliverables for Standard ICT Operating Environment (SOE) for the Confidential Government in a timely manner.
• People & Performance management was a vital responsibility.
• Planning, Estimations, Recruiting and Retention, Business planning, implementation, test management were the key responsibilities
• Quality gateways were set up to ensure that Business requirements are tested thoroughly
• Developed Weekly Status Reports and Monthly RCA Reports for gauging the ‘Quality of Engineering’ and also be able to recommend preventive actions based on findings.
• Creation of Defect Management and First Pass Yield reports.

Confidential

Program Test Manager

Responsibilities:

• Laid down the testing foundation i.e. developed all the required Processes & Protocols for the Testing Centre of Excellence. (There were 40+ projects as part of the SOE program)
• Project Scheduling, Estimations & Planning.
• Built Test Plans, Test Strategy and all relevant Testing Processes/ Artifacts in alignment to the program requirements while also meeting the Confidential Regional Testing & Quality standards
• Identified & built five main functions within the Testing umbrella namely: Functional, Application Package Testing, Patch, Automation & Performance testing
• Vendor management
• Appropriate Training and guideline materials were set up, shared, executed & enhanced.
• Build & managed a team of 25+ “testers /Sr. tester” to deliver quality applications and other deliverables for Standard ICT Operating Environment (SOE) for the Singapore Government in a timely manner.
• People & Performance management was a vital responsibility.
• Planning, Estimations, Recruiting and Retention, Business planning, implementation, test management were the key responsibilities
• Quality gateways were set up to ensure that Business requirements are tested thoroughly
• Raised productivity by initiating and contributing to automate process saving 2 man hours per day for package certification.
• The team saved $10K on licensing cost by developing in-house load testing tool by the testing team
• Cost Saving of target 175,000(SGD) due to automation of application certification testing
• Awarded a Letter of Commissioning by the Government of Singapore for exceeding all of the contractual obligations stipulated for the Compatibility Testing Service
• Consistent updates & meetings with all the stakeholders involved - the client (IDA and all other Singapore Government Agencies), senior management and Program & Project Office.
• Measurement and Execution through Test Management tools such as Confidential QC& other in-house systems.
• Developed Weekly Status Reports and Monthly RCA Reports for gauging the ‘Quality of Engineering’ and also be able to recommend preventive actions based on findings.
• Creation of Defect Management and First Pass Yield reports.

Confidential

Test Lead

Responsibilities:

• Participated in Business Process Re-engineering QA team for Vanilla Options based project. Responsibilities included preparing Test Strategies, Test Plans and producing detailed Test Scripts for Trade lifecycle and Order Management.
• Performed People Management for 6 team members - Goal setting, mentoring for the role and towards achieving better results, looking after training and other professional needs
• Being responsible for India and Asia Pac Investment Management and Banking project deliveries
• Conduct regular team meetings amongst testing and development teams
• Update senior management the testing status by sending Monthly Dashboards, Weekly Reports and Daily SIT Execution Reports
• Constantly work on Resource management considering the dynamic nature of project and Business needs.
• Co-ordinate with the Development Managers / Leads for all the discussion points, Testing queries and updates.
• Co-ordinate with all the vendor representatives and team members (Development and Testing) to ensure timely and quality oriented deliveries from their end.
• Review all the artifacts and further allocate review / execution plan to the team members prior to the Execution or the sign-off

Confidential

Test Lead

Responsibilities:

• Ensure that Test Bed, Test Requirements, Test Plan, Lab and test engineers are all ready before SIT Execution.
• SIT Completion Report and RTM preparation.
• Provide UAT support. Perform DRE analysis after UAT Phase.
• Work on Process improvements. Motivating team members for contributing better solutions so as to reduce time and enhance efficiency in all our engagements.
• Was a key contributor in designing Testing Processes and Automation Framework

Confidential

Sr. Test Engineer

Responsibilities:

• I worked widely on different systems specializing in the spatial, engineering, insurance, media and telecom industries.
• Confidential has given me a platform to mature as an effective tester and at the same time enhance in quality dimensions, experiencing the standards and processes followed at CMM level 3.