PROFESSIONAL SUMMARY

• Over 11 years of experience in the areas of Software Testing and Software Quality Assurance.
• Over 4 years of working experience in USA wif clients like Confidential &T and Cisco.
• Proficient in working on projects related to Interactive Voice Response (IVR) Applications, Web Services (API), Enterprise Content Management, Web - based applications and Mobile Applications.
• Extensive exposure in test effort estimation, resource management, test strategy and approach, test plan, reporting & test closure, risk analysis, impact analysis.
• Experience in all phases of Software Testing Life Cycle (STLC) and Software Development Life (SDLC).
• Thorough experience in Agile and Waterfall Methodologies.
• Proficiency in web services testing using RESTful API and SOAP UI.
• Tested functionalities of the application on various devices (iOS / Android) and multiple browsers (Chrome, Firefox, IE & Safari).
• Experience in Native Mobile Application testing and debugging.
• Knowledge on Test Automation - Continuous Integration (CI) / Continuous Deployment (CD) process.
• Proficient in Black box testing and Gray box testing.
• Experience in Onsite / Offshore model.
• Proficiency in Defect management, including Defect creation, modification, tracking, reporting using tools like Rally, TDP, JIRA, HP Quality Center (ALM) etc.
• Highly Proficient in different types of testing like Functional Testing, Regression Testing, System Testing, Database Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Smoke & Sanity Testing, Exploratory Testing and Ad-hoc Testing.
• Preparation of quality documents like Traceability, Test Summary, Daily Status, Run Plan and day to day delivery of test execution.
• Improve Understanding of industry standard QA Methodology and best practices.
• Experience in Load / Performance testing using JMeter.
• Handled multiple projects independently as well as in a team setting.

TECHNICAL SKILLS

Primary Skills: Manual Testing, Web Services Testing, Performance Testing, Mobile Application Testing and Automation Testing.

Testing Tools: JMeter, Putty, CYARA, HP UFT, Selenium, Win SCP, ADB, Charles Proxy, Appium

Bug Tracking Tools: TDP, Rally, HP ALM, JIRA.

Languages: C, Java, VB Script.

Web Services: RESTful API, SOAP UI, XML, HTTP, Postman.

Database: SQL Server, Oracle 10g/11g, Toad.

Documentation: MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Visio)

Operating System: UNIX / LINUX, Windows Series, Mac OS X

Software Methodologies: Agile and Waterfall model

PROFESSIONAL EXPERIENCE

Confidential, Redmond WA

Charles Proy & Android Device Monitor

Responsibilities:

• Designed test plan, participate and oversee the execution of various other testing activities including integration, regression, functional testing and API testing.
• Worked on Android based OS devices like Samsung and LG.
• Validation of IP Messaging services such as One to One chat, group chat, file transfer, and enhanced messaging features like "Is-typing" indicator, delivery receipts, read receipts and delivery of media attachments.
• Device Logs analysis for troubleshooting.
• Interact wif Confidential &T SMEs for Script and Functionality Validation.
• Experience using ADB commands for collecting device logs
• Experience in IMS setting and VOLTE.
• Document and follow up on defects identified in reviews and test execution utilizing industry standard defect management processes.
• Experience in Charles proxy to capture device traffic logs
• Communicating wif the Development Team for test results and its clarification
• Inter Team interaction wif Development Team and Product Validation team for better understanding of the system to be tested
• Facilitate and Lead Daily Scrum Meetings for setting up next day's task

Confidential, San Ramon CA USA

Functional Testing

Responsibilities:

• Performed Application testing on project operated wifin scrum environment, wif two week sprints, daily scrum meetings, task waiting and reporting of results.
• Proactively participated in Project Team Meetings, interacted and communicated wif developers, Business Analyst and Project Managers.
• Request and Set up Data for test scenarios wif halp of Telegence and Enterprise Directory tool.
• Interactions IVR testing, Verification of call flows and correct routing. Analyzing SOAP request/response.
• Validating IVR calls using REST APIs through Postman / HTTP Requestor.
• Worked as part of SCRUM team to understand the Business Complexity and analyze the impact of Business and Risks.
• Analyze business process flow from user stories, product requirements documentation, Call Flows and then designed the optimum test scenarios to confirm the expected outcome and behavior.
• Interact wif stakeholders and internal groups as part of test support activities and new project implementations.
• Design test plan, test scenarios, test suites, test cases and reviews.
• Performing functional testing, regression testing, sanity testing, smoke testing and integration testing.
• Test cases automation using CYARA.
• Used UNIX / Linux commands to check for logs in servers through Putty.
• Used Kibana as a frontend application for validation for IVR call logs.
• Coordination across different functional groups to resolve the critical defects to meet deadlines.
• Participated in Grooming Session to walk-through of the HLD (High Level Design) & BRD (Business Requirement Document)
• Presented the new improvements and features covered as part of testing to the clients during every release.
• Support and coordinate the user acceptance testing (UAT) wif the end user/business clients.
• Won best team award for the QA task performed as part of Platform migration.

Confidential, San Ramon, CA

Manual Testing, Mobile Application Testing

Responsibilities:

• Participate in business requirements walk through meetings wif the client teams.
• Estimating the test requirements to perform complete end-to-end testing for the proposed requirements.
• Understanding functional specification and technical requirements of the application.
• Created test scenarios, test suites, test cases and reviews.
• Performing functional testing, regression testing, system testing, smoke testing and integration testing.
• Run test scenarios using native Mobile Application & Perfecto Mobile.
• Captured the http/s traffic through Fiddler debugging proxy for tracking the logs.
• CATO Voice over testing for Special need customers- Accessibility Testing.
• Validating the application in different browsers like Chrome, Firefox & IE.
• Analyzing Call flows using MS Visio and creating test cases accordingly
• Developed Tractability Matrix to ensure dat all the specifications are covered and tested.
• Verification of different transaction logs using Putty tool.
• Communicating across wif development team and tech leads to resolve the test issues.
• Maintained the Traceability between Requirements, Test Cases for test completeness.
• Accomplish the ownership to present new enhancements and features covered as part of testing to the client & product owner during every release.
• Support and coordinate the user acceptance testing (UAT) wif the end user/business clients.

Confidential, San Jose, CA

Manual Testing, Automation Testing

Responsibilities:

• Gathering new requirements from end business users and application managers
• Estimating the test requirements to perform complete test activities as per Agile process.
• Developed test plan and execute test scenarios, test suites and test cases.
• Performed functional, regression, system, exploratory and integration testing.
• Performed quality checks on the deliverables before they are released it to the client and to ensure product completeness and features.
• Daily assign & review of offshore team workload.
• Accountable for end-to-end test activities as team lead.
• Reviewing and discussing wif Program regarding critical customer defects.
• Preparation of quality documents like Traceability, Test Summary, Daily Status, Run Plan and day to day delivery of test execution.
• Validation of APIs using Postman and SOAP UI.
• Validation of Native Mobile application on iOS platform.
• Performance testing, Load testing, Stress testing of API’s using JMeter.
• Execute automation scripts for regression suite.
• Continues Interaction wif the business people and product management team.

Confidential

Manual Testing, Unix

Responsibilities:

• Understanding the Project Design Requirement Documents(PDRD)
• Prepared Requirement Mapping (test scenarios) w.r.t User Stories.
• Created the Test Scenarios and Test Cases
• Involved in peer review of test scenarios and test cases
• Involved in functional testing, regression testing, exploratory testing and retesting
• Involved in Defect regression of all modules which are raised in Rally.
• Defects management & report bugs.
• Publishing daily status reports during execution.
• Communicate to onsite coordinator on the testing progress and organize defect status meetings.
• Prepared metrics based on the application testing result.

Confidential

Manual Testing, Database Testing, QTP, Web Application Testing

Responsibilities:

• Identify the expected behavior, as specified in requirements.
• Define test cases dat extract the required product behavior.
• Perform functional testing, regression testing, usability testing, ad-hoc testing, exploratory testing and Database Testing.
• Used Black box techniques while preparing test cases.
• Executing SQL queries to validate back end data.
• Involved in creating Automation Scripts using QTP.
• Report bugs using Bug tracking tool and provided detailed steps to reproduce.
• Re-Test the software, after the issues have been fixed.
• Preparing the Build Status Report