PROFESSIONAL SUMMARY:

• An accomplished Testing Analyst with 10+ years of experience in Information Technology
• Result - driven Quality Assurance professional with solid knowledge in manual and automated software testing of Client/Server, Web based, Windows testing (GUI) applications on Windows and Unix Environment.
• Extensive experience in testing Ecommerce/EDI, Java, .Net and Mainframe applications.
• Extensive experience in performing Regression testing, Functional testing, System testing, Black Box testing, Integration testing, UAT testing, GUI, Back-End testing, Security, Positive / Negative, Cross - Browser (IE, Firefox, Chrome, Safari) and End-to-End/Database testing.
• Extensive experience and strong Understanding on the phases of Software Development Life Cycle (SDLC) and models including Waterfall, Agile (Scrum).
• Proven expertise in designing Test Plans, Test Evaluation Summary, writing and executing Test Cases, performing Verification & Validation, maintaining test scripts, creating Requirements Traceability Matrix & analyzing bugs.
• Hands on expertise with test automation tools such as QTP/UFT (Functional Tester).
• Proven expertise in defect management tools like Jira, Clear Quest and Quality Center/ALM to manage complete testing efforts.
• Solid experience in writing complex SQL Querying and testing RDBMS such as Oracle, DB2, MS SQL Server for Backend testing and End-2-End testing.
• Exceptional analytical skills, self-motivated, a quick learner, problem solving skills, ability to prioritize work, work under pressure, ability to manage multiple tasks, good communication skills and a strong team player with presentation skills.
• Comfortable working as a member of integrated team as well as independently.
• Ability to quickly adapt to shifting priorities, demands, and timelines through analytical, problem-solving and critical thinking skills.

TECHNICAL SKILLS:

Testing Tools: HP ALM, Jira, Clear Quest Caliber RM, HP QTP/UFT, Clear Quest, Soap UI and IBM AppScan

Platforms: Windows 10/XP/Vista/7, SUSE Linux, Unix.

Internet/Programming Languages: HTML5, CSS, XML, Java Script, VB Script, C, C++, JAVA, PL/SQL, VB Script, Java Script

Databases: SQL Server 2005, DB2, AS400, Oracle 10g/11g, Oracle Apps Server

Test Strategies: Integration, System, Regression, Functional, Smoke, Black Box, UAT, End-to-End, Web Service Testing

Software and Tools: MS Office, MS Access MS Visio, Project, PowerPoint, Business Objects, Crystal Reports, Toad, Visual Studios, Oracle Developer, Team Foundation Server (TFS), MS Visio, Lync, SnagIt, WinSCP

SD Methodologies: Agile, Scrum, Waterfall

PROFESSIONAL EXPERIENCE

Confidential, Winston Salem, NC

QA Analyst

Responsibilities:

• Review of User Stories, Wireframes and Use Cases for creating the test cases, identify gaps and to determine testability and testing implications.
• Contribute towards team estimation and scheduling process.
• As a member of the Scrum team participated in daily standup meetings, sprint planning, backlog prioritization, project status meetings as well as retrospective meetings and iteration reviews.
• Responsible for the creation and execution of test scripts as well as defect logging, tracking and resolution.
• Responsible for conducting smoke, functional, regression and ad-hock testing.
• Wrote SQL queries to test the application for data integrity and verified the contents of the data table.
• Worked with onshore and offshore teams to accomplish the tasks.
• Updated the testing status in the weekly QA status meeting to discuss defects and issues encountered in Testing.
• Involved in preparing the documents like Test Plan, RTM, Test Execution Report and providing the status update to the management.
• Report and analyze test results to ensure functionality and quality.
• Worked closely with business analysts, business subject matter experts and development teams to clarify and resolve testing issues
• Participated in daily defects meeting to report any bugs, issues, concerns and risks.

Environment: Windows 10, MS Office, Lync 2010, Outlook, SnagIt 10, ALM 12, Jira, Confluence.

Confidential, Roanoke, VA

QA Analyst

Responsibilities:

• Analysis and review of Business, Functional Requirements and creating test cases in Team Foundation Server (TFS) based on requirement specifications.
• Manually tested the In-Market Java application and performed complete test execution includes verifying and validating the Interface data, Functional, Regression, Integration, System and End to End Testing.
• Provided updates for defects in the daily defect meeting with management.
• Written and executed the SQL queries to fetch test data and backend (database) testing to validate the database.
• Conducting weekly QA status meeting to discuss defects and issues encountered in Testing.
• Logged defects and communicated with the off-site development team to fix the issues.
• Involved in preparing the documents and providing the status update to the management.
• Worked with development teams to investigate, prioritize and resolve software bugs / issues based on the testing results.
• Participated in daily status meetings to report any bugs, issues and risks.

Environment: Windows 7 Enterprise, Microsoft Office, SQL, Oracle, Cisco Jabber, Outlook, Visual Studio 2012, TFS and Oracle Developer.

Confidential, Greensboro, NC

QA Analyst

Responsibilities:

• Responsible for the creation and execution of test scripts as well as defect logging, tracking and resolution using Quality Center.
• Uses Visual Studios for writing and executing the complex SQL statements to retrieve data from multiple tables for database testing.
• Linked all the test cases to the requirements and traced all the requirements that have been tested after each test cycle using Quality Center 10.0
• Conducting weekly QA status meeting to discuss defects and issues encountered in Testing.
• Used Quality Center to manage and organize activities like requirements coverage, test case management, and test execution reporting and defect management.
• Logged defects and communicated with the off-site development team to fix the issues.
• Worked with development teams to investigate, prioritize and resolve software bugs / issues based on the testing results.
• Participated in daily status meetings to report any bugs, issues and risks.

Environment: Windows XP, Microsoft Office, SQL, Lotus Notes, Quality Center 10.0 and Visual Studio.

Confidential, Charlotte, NC

QA Analyst

Responsibilities:

• Analysis and review of Business, Functional Requirements and creating test cases based on specifications.
• Involved in writing functional and technical test cases in Quality Center.
• Manually Performed complete test execution includes verifying and validating the Interface data, Functional, Regression, Integration, System, UAT and End to End Testing.
• Responsible for the creation and execution of test scripts as well as defect logging, tracking and resolution.
• Performed testing of Global Pay Plus (GPP) web based application.
• Provided update for defects related to Bulk FX in the daily defect meeting.
• Used Oracle SQL Developer tool to query the database for data validation, database testing.
• Used Soap UI for updating XMLs and for web service testing.
• Created the Change Requests in Borland Star Team.
• Conducting weekly QA status meeting to discuss defects and issues encountered in Testing.
• Created defect reports from Quality Center. Used Quality Center to manage and organize activities like requirements coverage, test case management, and test execution reporting and defect management.
• Logged defects and communicated with the off-site and off-shore developers to fix the issues.
• Worked with onshore and offshore teams to accomplish the tasks.
• Involved in preparing the documents and providing the status update to the management.

Environment: Windows XP, Microsoft Office, SQL, Microsoft Outlook, Unix, Quality Center 10.0, Soap UI, Borland Star Team, WinSCP, SQL Developer.

Confidential, Greensboro, NC

QA Analyst

Responsibilities:

• Analysis and review of Business, Functional Requirements and creating Test cases based on specifications.
• Responsible for the creation and execution of test scripts as well as defect logging, tracking and resolution.
• Manually Performed Functional, Regression and End to End Testing. Performed testing of web based and mainframe applications.
• Performed testing of application on different browsers like IE, Chrome, Firefox and Safari.
• Created and updated the daily regression test scripts using the HP QTP 10.0
• Wrote complex SQL statements to retrieve data from multiple tables to validate the database.
• Performed testing of web based JAVA application and AS400 mainframe applications.
• Used SoapUI for updating XMLs and for web service testing.
• Created different artifacts like Test Plan and Test Evaluation Summery for each project.
• Conducting weekly QA status meeting to discuss defects and issues encountered in the Application-under-test (AUT).
• Used IBM Rational App Scan tool to perform application security testing.
• Created defect reports from Quality Center. Used Quality Center to manage and organize activities like requirements coverage, test case management, and test execution reporting and defect management.
• Logged defects and communicated with the developers to fix the issues.

Environment: Windows XP Pro, Microsoft Office, T-SQL, Unix, Win SQL, Lotus Notes, IBM AppScan, Quality Center 10.0, QTP 10.0, AS400, Soap UI

Confidential, Winston-Salem, NC

QA Manual Tester

Responsibilities:

• Analysis of Business, Functional Requirement and creating Test cases based on specifications.
• Involved in writing functional and technical test cases in Quality Center.
• Manually Performed complete test execution includes verifying and validating the Interface data, Functional, Regression, UAT and End to End Testing.
• Responsible for the creation and execution of test scripts as well as defect logging, tracking and resolution.
• Performed Positive/Negative testing and created, executed test scenarios for these testing.
• Wrote complex SQL statements to retrieve data from multiple tables to validate the database source views.
• Linked all the test cases to the requirements and traced all the requirements that have been tested after each test cycle using Quality Center.
• Used UltraEdit for to validate conversion of files from SIT environment to UAT environment.
• Created defect reports from Quality Center. Used Quality Center to manage and organize activities like requirements coverage, test case management, and test execution, reporting and defect management.
• Logged defects and communicated with the developers to fix the issues.

Environment: Windows XP Pro, Microsoft Office, SQL Server, SUSE Linux, Office Communicator, Lotus Notes, SharePoint and Quality Center 9.2 / 10.0

Confidential, Charlotte, NC

QA Automation Engineer

Responsibilities:

• Prepared test approach documents, test plans and test scripts based on the company’s Business Requirement and Detail Design documentation.
• Involved in testing HIPAA EDI Transactions and mainly focused on 837 and 835.
• Worked closely with application developers to confirm test requirements and result validation. Provided feedback to developers and business about concerns, unexpected results, undefined testing issues and additional documentation required to completely test software changes.
• Performed manual/automated testing for Integration testing, Functional testing, System testing, GUI, Regression testing.
• Created and executed all test cases and documented them in Quality Center. Used QC to maintain test cases, log defects and test scripts.
• Performed automated functional testing and regression testing using mercury interactive QuickTest professional. Created numerous Tests in QTP 8.2 and enhanced the tests using VBScript in the Expert View. Worked with user-defined functions, external resources libraries.
• Manual testing all the test cases before automating them for all kind of testing.
• Interacting with the development and testing teams to improve overall quality of the Application.
• Involved in the documentation of the complete testing process.

Environment: QuickTest Pro 8.2, Quality Center 8.0, SQL, AQT, Unix, VBScript, Oracle 9i, Windows XP Pro, Microsoft Office 2003.

Confidential, Roanoke, VA

QA Tester

Responsibilities:

• Preparing test data and verifying the accuracy of the loaded data. Monitoring change request in the application & application data.
• Log, Track and report progress of all tests in Test Director Collaborate with developers as needed to isolate root cause of defects, Participate and report statuses in all test-related project team meetings.
• Validate data from legacy system IBM DB2 to ASCS.
• Responsible for UAT, System Testing, Regression Testing and performed testing on Mainframe, DB2 on the production environment.
• Developed the test cases, for System, Regression, Unit & UAT testing for the ASCS application.
• Executed the test cases, documented test results in test execution documents, prepared defect log for all the bugs, discrepancies found between actual and expected data using Test Director.
• Change / Incident management using Rational Clear Quest.
• Developed TSL for Automation using Win Runner for GUI, Functionality and System Testing.
• Configure test environment for specific test cases, create test data, and execute automated or manual tests, document results, and update defect tracking systems.

Environment: Test Director 8.0, Rational Clear Quest, IBM DB2, Rational Clear Quest, Microsoft Office and Windows XP.