SUMMARY

• Over 7 years of experience in Banking, Public Transportation sectors, E - Commercial wif specialisation in QA executed various testing methodologies (waterfall, V-model, Agile).
• Extensive experience in assessing and reviewing business and system requirements - requirement analysis, verification, traceability, gap analysis, risks.
• Firmly committed to achieving teh highest ROI, quality and productivity wif all teams/vendors
• Expert to prepare/review Test Plan, Test scenario/case/script, Test Data, Traceability Matrix and coverage analysis
• Abundant working experience wif GUI and functional test in all testing cycles including SIT, Regression, UAT, BAT, Cert. testing.
• Proficient in database technologies (SQL Server, Oracle, MS Access.) hands on ETL testing, Big Data Testing (Hadoop and Hive), BI reporting in data validation / migration/ conversion and large-scale project which involves more than 100 applications in mainframe environment.
• Knowledge of Hadoop Ecosystem such as Hive, Pig tool, Sqoop, oozie, etc.
• Strong experience in testing Mobile Applications across all teh major mobile platforms
• Working experience in infrastructure test such as Network and platform testing etc.
• Profound experience in testing COTS application such as Salesforce, Microsoft Dynamic wif in- house customization.
• Experience in coordinate wif Onshore and Offshore team wif improved feedback.
• Expertise in Defect tracking tools like HP Quality Center/ALM, and Microsoft Test Manager, JIRA.
• Competent to take initiative to improve overall efficiency and capable of leading challenging requirements
• Proven problem-solving skills to identify, validate and verify system and software application issues using defect management tools
• Excellent verbal and written communication skills for noledge exchange and transfer.

TECHNICAL SKILLS

Software QA Test: SIT, Ad-hoc, BAT, UAT, End-to-end testing, Cert. Testing, Sanity testing, Regression testing

Testing Tools: HP ALM/QC, SQL Server SSMS, Microsoft Access, JIRAv6.4.12, IBM Rational Robot,TFS 201,Notepad++, Altova XMLSpy, MS Office, Tortoise SVN, Visual Studio TFS

Environment: IHS 8.x, WebSphere V8.x, AIX 7.x, Windows Server 2008/2003 AS400/ DB2, SQL Server 2005/2008/2012/2014, Oracle 10g/11g/12 MQ 8.x, Citrix, Hub gateway, Devices of TVM and FMSU, IOS, Android, etc.

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential

Environment: Windows 7/8 /10, Apple iOS, Android OS, Visual Studio 2015, SQL 2015, Oracle 12C, CRM, Citrix Hastus GIROCode(C++)

Testing Tools: Microsoft Visual Studio 2016, TFS 2015, MS SharePoint 2010, TFS 2014, MS Office, Notepad++, SSMS, IVR, MDT

Responsibilities:

• Work wif SMEs, tech solution, outsourcing team, BA, and QA team members in complete QA Lifecycle activities include Pre-testing phase, Testing Phases and UAT and production, executed waterfall and agile methodology that halped team to follow process for SDLC.
• Responsible for requirement review /analyze, test case design, test case execution, prepared and reviewed UAT test artifacts (Test Plans, Test Scripts, Traceability matrices) wif Project Stakeholders
• Prepared testing strategies, environment and estimation, ensured test artifacts are concrete and covered to meet business requirements and client expectation.
• Conducted various tests such as Functional, Integration, sanity, SIT/UAT, maintenance release testing to ensure that developed systems satisfied Governance, Risk, Compliance, being rewarded.
• Identified testing scope, developed test scenarios/cases for reusable actions of testing to ensure that teh data integrity is maintained between various system components and systems such as Hastus Central System, Wheel-Trans Self-Booking website, Mobile Application, IVR and MDT from end to end.
• Designed teh Data Driven automation test cases and different sets of data using UTF, created test requirement based on business requirement and system specification for end to end testing.
• teh business needs as specified in requirements and facilitated clients in understanding teh functionalities of teh application and defect mitigation.
• Created and executed integration test case to validate CRM data migration, review data mapping between CRM and Hastus Central system, verify data structures ensure all required data in correct format before and after data migration/ integration.
• Tested data quality to ensure teh data transfer complete and correct between CRM and enterprise data warehouse based on source target mapping document.
• Developed, organized and executed test cases to ensure proper coverage of complex IVR functionalities, verified IVR activity logs and documented test results especially from a compliance perspective to ensure IVR is comply to AODA requirement.
• Engaged in sprint/scrum meetings where we discuss daily accomplishment and approach for a next day/next iteration as a team and individual, provide effective feedback and suggestion/solution for feature improvement.
• Perform access security testing on a website and mobile application to ensure each channel /client server can not be manipulated.
• Documented, investigated and triage production issues and system defects, log issues and defects into TFS wif detailed information and effective feedback/suggestion

QA Analyst

Confidential

Environment: Windows 7/8 /10, Apple iOS, Android OS, Linux, SQL Server 2014,Oracle 12,Salesforce customization

Testing Tools: Microsoft Visual Studio 2016, TFS 2014,, MS Office, Notepad++, SSMS, JIRA

Responsibilities:

• Contributed to teh creation QA Test Plan, full testing of development life cycle, which includes writing test requirements, test cases, collecting test data for various test cases, test scripts and prepared Requirements Traceability Matrix
• Reviewed, analyzed and assessed business and system - requirement verification, traceability, gap analysis, risks.
• Actively involved wif project stakeholders and other teams in various brain storming and Knowledge Transfer sessions to review and analyze teh system specification.
• Tested financial transactions and reconciliation processes: credit and debit card processing, open payments.
• Actively involved wif project stakeholders and other teams in various brain storming and KT sessions to review and analyze teh requirements, system specification.
• Tested E-Trade and Payment Mobile application which allows teh users to get real time streaming quotes, place trades and manage teh accounts
• Performed Back-end testing by writing SQL Queries, Joins and worked on flat files, XML files and TXT files
• Logged project activities and updated Application Test Progress on a weekly basis, and provided effective feedback on prioritizing testing activities.
• Recorded test results, analyzed test log and defects, created Deficiency Forms and report to team lead.
• Effectively communicated, documented, validated software defects and timely project status to appropriate levels of management during Scrums and Sprints in teh Agile environment
• Communicate and interact wif appropriate personnel during UAT on problems, changes and enhancements that may impact data, workflow and/or functionality wifin teh software product.
• Assisted wif end user needs during UAT phase and performed salesforce data feed integration.
• Defects were tracked and prioritized using TFS and JIRA and analyzed teh variation between expected and actual results.

QA Analyst

Confidential

Environment: Windows 7/8 /10, iOS, Andriod Linux, ParkeonTesting Tools: Microsoft Visual Studio TFS 2013,Microsoft Test Manager 2010 (MTM), MS Office, XML Spy, Notepad++, QTP 11.0

Responsibilities:

• Analyzed design documents/business requirements to ensure when testing & integrating external systems.
• Developed Test Plan, Test Estimation, Test Cases and Test execution documents for QA testing activities.
• Used HP TFS for creation of Test Plan, test cases based on Business Requirement Documents
• Performed Regression, Functionality and data mapping testing using SQL, Microsoft Excel, HP ALM, Linux and windows 7
• Prepared & reviewed SIT/UAT test artifacts (Test Plans, Test Scripts, Traceability matrices).
• Actively involved wif outsourcing team (Accenture) and Metrolinx solution teams in various brain storming and Knowledge Transfer sessions to review and analyze teh design documents.
• Tested PRESTO's website to validate upstream and downstream transaction flows wif TVM devices and performed actions like Registration, Activation, Load Value, Hotlisting etc.
• Tested MS Dynamics AX (2012) CRM functionality of sales and service module.
• Tested financial transactions and reconciliation processes: credit and debit card processing, open payments, Fare Media and associated standards.
• Executed test cases to validate downstream/upstream of transactions of automated fare collection devices used in public transportation (PRESTO).
• Conduct functional/non-functional testing of multi-layer architectural applications and complex systems.
• Created data using devices such as SFTPs, BFTPs, LFTPs, and SPOS during teh SIT/ BAT/UAT and Cert. testing and while conducting Financial Reconciliation (FR)
• Performed Data driven testing for customer website by using QTP based on teh functionality.
• Ensured test artifacts are concrete and covered to meet business requirements and client expectation.
• Managed, monitored and maintained teh test environments for instance: data loads, database backups, restarting teh servers, requesting deployments, troubleshooting issues.
• Supported BAT and UAT, and validated that user expectations are achieved during teh testing process.
• Logged project activities and updated Application Test Progress on a weekly basis.
• Created complex SQL scripts to test Oracle/ SQL server database.
• Performed Mobile Application Testing involving iOS devices like iPhone and iPad, and Samsung Galaxy phone and tablet having Android OS.
• Recorded test results, analyzed and investigated defects, created issue log wif effective feedbacks.
• Reported to QA Lead on a daily basis and escalated defects when required in a timely manner by created Deficiency Forms.
• Participated in daily scrum/project meetings to track teh execution progress & recommended strategies to meet teh deadlines on time.

QA Analyst

Confidential

Module: OPS, RM,CM

Environment: Windows 7/8 /XP, Windows Server 2012R2/2008 /2003, CentOS 4/5/6, Oracle 11g/ 12c, SQL Server 2014/2012/2008

Testing Tools: IBM Rational Robot, JIRA v6.4.12, Tortoise SVN, Microsoft Visual Studio TFS 2013, Notepad++, MS Office

Responsibilities:

• Involved in all stages of testing teh public transportation dispatch and management application in teh Agile environment.
• Tested SIT,UAT and Regression Testing build by build manually and automation.
• Reviewed test scenarios and made appropriate changes in TFS for multiple projects and used them in various test scenarios.Actively involved in Retrospective meetings.
• Created test cases for teh GUI and functional testing using TFS, maintained and updated test scenarios/test cases.
• Performed Data Driven testing wif different sets of data using IBM Rational Robot and maintained teh test scripts for different versions in version control system.
• Tested teh web based application for browser compatibility using Internet Explorer (IE), Google Chrome, Mozilla Firefox, Opera and Netscape Navigator
• Performed backend testing by writing SQL scripts to test SQL Server / Oracle database.
• Participated in test cases walkthroughs/inspection meetings wif improved feedback.
• Identified, monitored and investigated defects.
• Provided effective feedback on prioritizing defect and created defect reports systematically.
• Analyzed and investigate issues wif developers and tested fixed defects in different phases of testing.
• Reported, tracked and followed up defects using Jira

QA Analyst

Confidential

Module: CAI APP/ CIF, MDM, Accounts, Debit/Credit cards, Overdraft, Loans, Forex, Transfer, Payment, Environment: AS400, IHS 8.X, WebSphere v8.x, AIX 7.x, Citrix, Hub gateway, GPP400, MT940

Interfaces: MQ, Koufax (Imaging), Corona(Automatic GL reconciliation), AML, FDR, CRM, ACH, SWIFT

Responsibilities:

• Tested SIT,UAT and Regression Testing wif web browser based applications.
• Participated in test cases walkthroughs/inspection meetings wif improved feedback.
• Maintained and updated test scenarios/test cases.
• Prepared test data for different test scenarios/test cases based on specifications.
• Performed back-end testing using SQL scripts to verify MDM function.
• Executed automated Selenium scripts for regression testing cases.
• Communicated wif team to resolve issues.
• Reported, tracked and followed up defects using QC10.0
• Tested SIT and Regression Testing CIF
• Participated in test cases walkthroughs/inspection meetings wif improved feedback.
• Created, executed and maintained test cases using QC.
• Performed Functional testing Mobile banking App on Android cell phone and tablet.
• Prepared test data for different test scenarios/test cases based on specifications.
• Performed backend testing to verify teh data integrity and data validity by writing SQL queries.
• Reported, tracked and followed up defects using QC10.0

QA Analyst

Confidential

Module: CAI APP/ CIF, MDM, Accounts

Environment: Bugzilla, Test Director, Android SDK 2.2,IBM WebSphere, SQL Server, UNIX, Oracle 10

Responsibilities:

• Tested SIT, UAT and Regression Testing
• Participated in test cases walkthroughs/inspection meetings wif improved feedback.
• Created, executed and maintained test cases using QC.
• Performed Functional testing Mobile banking App on Android cell phone and tablet.
• Prepared test data for different test scenarios/test cases based on specifications.
• Wrote SQL queries to perform database testing.
• Reported, tracked and followed up defects using QC10.0

QA Analyst

Confidential

Module: ERP Accounts, Orders, Discount, Payments, Reporting service

Environment: Windows XP, Windows server 2003, SQL Server 2008 R2, SSMS, Basecamp, Lucid-chart

Responsibilities:

• Tested SIT, UAT and Regression testing B2C Website
• Performed backend testing using SQL queries in MS SQL Server.Tested Reports using SSIS, ETL data process.
• Extensively involved in Business analyst and requirement gathering.
• Participated in weekly meetings, documented business and functional process flow by lucid-chart.
• Created, executed and modified test scenarios /cases.
• Prepare test data for validate reports.
• Reported, tracked and followed up defects using MS Office.
• Execute SIT, UAT and Regression Testing of E-Learning App.
• Created, executed and modified test scenario/test cases
• Prepared test data for different test scenarios based on business requirement.
• Validated data for existing clients using SQL scripts.
• Reported, tracked defects by using MS Office suite.