SUMMARY

• Highly motivated, result - oriented QA Test Manager/Scrum Master with 18 years of overall IT experience in the software industry and aspiring for a challenging role of QA Manager in a well-known organization.
• Professional experience as Scrum Master in implementing Agile projects with Scrum Master
• Professional experience in QA-Testing and Software Development of distributed and web application testing
• Test Manager/Lead experience in Test Estimations, preparation of Project Test Plan/Test Strategy, defining Test Approach and Test Data Strategy, Risks Management, Defect Management Life Cycle, Status Reporting, Change Management, Resource Management
• Successfully handled software projects for Banking and Life Sciences domains for various customers across United States and India
• Thorough understanding of Software Development Life Cycle with concentration on Waterfall, Agile and QA methodologies
• Excellent working knowledge of HP Application Lifecycle Management (ALM), Selenium, and Document Management System.
• Excellent ability to understand the Client Manager’s/SME’s needs and provide deliverables per their requirements and expectations.
• Excellent ability to work on Statement of Work’s (SOW), Work Order’s and Project Order’s (PO), Resource Procurement and perform any other similar Managerial duties.
• Excellent ability to communicate, set individual goals, provide periodic performance appraisals and mentor in issue resolution, project management and obtain results with staff members from diverse backgrounds, skills and experience levels.
• More work driven individual, ability to work independently and as a part of multi-disciplinary team
• Test Automation in Continuous Integration (CI) environment
• Analytical thinking with positive attitude

TECHNICAL SKILLS

Project Management tools: MS Project Plan, WBS, Triple Constraint analysis (Time, Cost, Scope/Quality), Resource/Stakeholder Management, Test Case Point (TCP/TSP) Estimations

Testing Tools: HP Application Lifecycle Management (HP ALM), Selenium with Java (Eclipse), TestNG, Maven, Jenkins, UFT, JIRA, SVN

Programming Languages/Application Packages: Visual Basic, Java, C#, VBScript, JavaScript, .NET, HTML, XML, MS Office

Databases: SQL Server, Oracle

PROFESSIONAL EXPERIENCE

Confidential

Test Manager

Responsibilities:

• Banking domain - National Funding Group (NFG) and Wealth Management Group (WMG) Line Of Businesses
• QA Test Management, Sprint Planning
• Led the Functional and Automation Testing teams of 8 members
• Managed QA Testing of a big and very high visibility project that includes various cross-functional teams
• Worked on Waterfall and Agile methodologies per project requirements from the multiple teams
• Closely working with Product Owner and business stakeholders for sprint planning, User Stories reviews for story points, analyzing and resolving issues raised by Scrum Team
• Conduct daily stand-up meetings during sprint duration to monitor the work progress, issues/blocker review
• Closely working with Development resources for bug fixes, Business Analysts for updating User/Bug Stories per changing requirements, development/testing feasibilities
• Conducting Sprint Review meetings at the end of each Sprint to review the development and testing deliverables, outstanding defects priority/severities, requirements coverage and working with Product Owner for moving and ordering stories back to product backlog
• Conducting Retrospective meetings with all the stakeholders at the end of each major Release to review overall issues encountered during each sprint, lessons learnt and improvements to be carried out in future releases
• Designed 500+ functional test cases and thoroughly reviewed from SME’s
• Handled, monitored and tracked the test execution in multiple releases per Test Plan
• Designed Automation Test Cases by using Selenium with Java
• Designed and used Automation Framework in TestNG, Page Object Model design pattern
• Handled configurations and build management through Maven and used SVN as source control repository
• Configured and scheduled automated jobs in Jenkins for Smoke and Regression testing
• Handled rigorous defect management into ALM tool for the sanity, SIT, UAT defects logged by various teams
• Conducted ad-hoc working sessions, daily multiple defect meetings with all the required stakeholders and shared the daily Status Reports with graphs and tables to showcase the overall QA health of the project
• Analysis, test case design (manual + automated test cases), execution, defect logging and management, retesting for various Change Requests
• Handled various organization level activities like conducting/coordinating interviews for Automation/Functional/ETL Testing, conducted sessions with the respective resources to understand and implement the Rapid Test Design (RTD), contributed to prepare presentations/proposals for automation projects and assisted account team to gain more business

Confidential

Senior Associate

Responsibilities:

• Participated in Release Planning meetings to review/analyze the modules/functionalities to be delivered in each Sprint durations.
• Conducted/participated in dailystandupmeetings to review/monitor status, progress, blocking issues and define their mitigation plans.
• Participated in Retrospective meetings at the end of everySprintand implemented improvements in subsequent Sprint.
• Closely working with stakeholders and proactively analyzed User Stories, design and executed test scripts.
• Proactively revised and executed test scripts per changing Requirements.
• Managed environments, Test Planning and follow Defect Management Life Cycle.
• Managed team of 5 resources for knowledge transition, work assignment, queries resolution, review and monitoring work progress per Release Plan.
• Status Reporting by sending daily status reports/graphs showing QA health.
• Followed 21 CFR Part 11 regulation from FDA for electronic signature and electronic records verification, Good Documentation Practice (GDP), Good Testing Practice (GTP).
• Provision of various Metrics at the end of every Sprint, which includes Schedule/Effort Variances, Productivity, Test Coverage, Defect Density, Requirements Stability Index etc.

Confidential

Senior Associate

Responsibilities:

• Automation feasibility study and tools identification.
• Analysis of the process flow/manual test script and objects identification.
• TestNG framework design and test scripts design.
• Maven implementation, project dependencies configurations.
• Jenkins configurations, scheduling jobs for automated tests on a daily basis for smoke/regression.
• Defect Management in HP ALM.

Confidential

Senior Associate

Responsibilities:

• Successfully managed multiple GxP (Validation) and Non-GxP projects simultaneously (2 to 3 projects at a time) in Biogen’s Corporate and Pharmaceuticals Operations & Technology (PO&T), R&D and Commercial Business Units
• Managed QA-Testing projects with aggressive timelines with multiple customer teams/vendors to deliver quality product on time
• Estimations and Budgeting - Test estimations preparation by analyzing Requirements (Time, Cost, Resources estimations for the QA deliverables)
• Preparation/tracking/monitoring of Project Plan and WBS
• Team Management - Onboarding team, knowledge transitioning, mentoring, status tracking, issues resolution
• Requirement analysis, systems understanding, test scenarios identification, clarifying issues/flows from SME’s, Business Analysts
• Test Planning - Preparation of Test Strategy/Plan, identify in-scope items, determine various testing types (IQ/OQ/PQ), entry/exit criteria, risk/defect/test data management, identify reviewer/approvers stakeholders. Conduct reviews with stakeholders and seek approval.
• Test Design - Preparation of Test Cases into HP ALM, thorough reviews of test cases written by the subordinates, provide review comments, suggest corrections and seek approval
• Identify Test Data requirements and environment readiness
• Test Execution - Dry run/formal test execution into HP ALM, thorough reviews of executed test cases, identify defects, review/route/seek approval from system owner/quality
• Test Closure - Prepare/review Test Summary Report, System Deliverables Report, Project Retrospection Report, Traceability Matrix, identification of regression suite for future releases
• Manage all the deliverables as per the project plan, proactive communication/follow-up with all the project stakeholders, status reporting on a daily and weekly basis with graphical representation
• Risk Management - Identify/analyze/communicate risks at every phase of the project life cycle and mitigate by finding solutions/alternatives
• Managing onsite-offshore model effectively, onboarding/off-boarding resources, budget Management, timesheet management
• Mobile Testing - Handled 2 mobile testing projects - OpenAthens and StratifyJCV. Activities handled are:
• Testing scope finalization for testing on various mobile devices
• Identification of mobile devices, availability
• Analysis to finalize the testing approach,
• Working with various teams to confirm approach per given project budget and efficient/effective way to test
• Perform/manage test execution on iOS, Android, Windows platforms
• Handling various organizational level activities like consolidation of weekly status reports for all the projects across all the business units, metrics preparations, regression suiteidentification/maintenance, timesheets consolidation from the entire team (25 to 30 members team)2.

Confidential

QA Test Manager

Responsibilities:

• Preparation, reviews, walkthroughs and receiving approvals for Test Estimations, Planning, Budgeting and Resource control.
• Creation of Test Plan outlining the details like Testing scope, approach, risks/dependencies, test data and environment needs, defect management etc.
• Thorough Test Scenarios / Test Cases review and receive approvals from Project Stakeholders for the various functionalities involved in all the projects.
• Followed Good Documentation Practice (GDP) and Good Testing Practice (GTP) as per the guidelines specified in the Standard Operating Procedure (SOP) document circulated within the Forest Laboratories Company.
• Conducting meetings with respective project stakeholders for DEV/TEST environment readiness and test data setup management.
• Conducting daily meeting with offshore team members (7 to 8 resources) for knowledge transfer, query resolutions, track work progress and the overall delivery management.
• Manage Change Controls for handling the changes in timeline, scope, cost and resources over the period of various Releases in all the projects.
• Worked closely with Quality & Compliance (Validation) reviewer for ‘Global Drug Safety Solution Upgrade’ and ‘ForestRx Portal’ validation projects in order to in corporate Q&C review comments, proper screenshots / documentations and receiving signatures for the approval process.
• UAT Support by providing all the necessary System Integration Testing documentation to Business stakeholders and handled root-cause analysis, in case of any defects leakage in UAT/Post Production.
• Successfully managed the Test Closure activities by preparing, reviewing and receiving approvals for the Test Summary Report and Project Retrospection Report capturing the details of various Key Performance Indicators (KPI’s) like Schedule/Effort Variance, Test Design/Execution Coverage, Requirements Stability Index, Defect Density etc., Lessons Learned, Risks identified and mitigation techniques etc.
• Successfully managed the Automation Testing team to deliver the Automation Test Scripts for the ARGUS web-based Application module of ‘Global Drug Safety Solutions Upgrade’ project.
• Successfully managed the Performance Testing team to deliver the Isolated Load and Load Mix Test results for concurrent users testing for the ARGUS web-based Application module of ‘Global Drug Safety Solutions Upgrade’ project.

Confidential

QA Test Lead

Responsibilities:

• Test Lead for the ‘Real-time’ process work stream for the project of Debit/ATM Conversion from Star to Master Card network. Handled 8+ members team.
• Creation of Test Project Plan, Test Estimations, conducting candidate interviews and resource loading.
• Creation of Test Strategy outlining the details like Testing scope, approach, risks/dependencies, test data and environment needs, defect management etc.
• Analysis of the Requirements for Real-time process for Debit/ATM cards conversion, understating the architecture and technologies involved in the project.
• Impact analysis for the various applications involved in the conversion process from Star to MasterCard (IPS).
• Thorough Test Scenarios and Test Cases review for the various functionalities involved in Real Time process like Debit/ATM/Pre-paid card issuance, PIN management, card maintenance, transaction processing etc.
• Conducting test case review sessions with client stakeholders and managing approvals.
• Preparation of Test Case tracker for managing and tracking the test cases preparation, reviews, sign-off, execution progress etc.
• Conducting meetings with respective stakeholders/application support team personnel for SIT environment and test data setup management.
• Handling meetings with MasterCard for the various activities involved like test environment readiness and support, transaction simulation, defect management etc.
• Conducting daily calls with offshore team members for knowledge transfer, query resolutions and the overall delivery management.
• Conducted daily conducting defect meetings with MasterCard, offshore/onshore development team and overall Quality Center management.
• Coordinated with Performance Testing team to schedule, conduct monitor load tests.
• Status Reporting - Daily/weekly/monthly Status Reports, Metrics, Dashboards preparations/reviews/approvals.

Confidential

QA Test Lead

Responsibilities:

• Successfully managed March 1.10, May 2.10 and Nov 4.10 Releases for the conversion of online brokerage system modules from Wachovia to Confidential Bank.
• Followed the ‘Software Testing Life Cycle’ (STLC) throughout all the Releases. This involves Project Plan creation, Test Plan creation, Requirement Analysis and reviews, Test Case Design, Test Case reviews and uploading scripts into Quality Center, Test Execution, Defect logging/tracking/re-testing.
• Schedule and perform various Testing Phases involved in Test Execution like Smoke, Functional (System Integration Testing), Regression, Users Acceptance Testing (UAT) etc.
• Monitor entire team to follow the Test Execution in a correct sequence of Smoke, Functional and Regression after receiving every Build from the Development team.
• Leading the Automation team: Review automation scripts, scripts execution and delivery.

Confidential

QA Tester/Onsite Coordinator

Responsibilities:

• Used the Mercury Quality Center 9.0 Testing Tool for managing and tracking the Requirements/Test Cases/Defects etc.
• Preparation/execution of the Test Cases in QC for the various equities and futures trading flows like Futures, Preferred, MUNI etc. Mapping the Test Cases to the Requirements in QC for Traceability Matrix.
• Handle offshore team for knowledge transition, issues resolution, monitoring/tracking daily deliverables.