SUMMARY

• I have 5+ years of Quality Assurance experience with Agile/Scrum and Waterfall Methodology worked through each phase of Software Development Life Cycle (SDLC), from designing to the deployment and maintenance of the web/mobile applications to ensure production readiness.
• Strong understanding and experience with all phases of Software Testing Life Cycle(STLC), expert in Functional/UI /Regression/Usability/Reliability/Compatibility/Accessibility/Feature testing on multiplatform OS/Browser/Device combination at different phases of the project from development to deployment in medium and large - scale projects served multiple domains such as Telecom, Finance/Banking and Public Sector.
• Well conversant with software testing methodologies and developing artifacts including creating Test plans, Test Strategy, Test cases, Effort Estimation, defect report and documenting the Test Evaluation Summary report at the end of the test cycle.
• Identify and setup of testing environment from scratch and coordinate reviews of Test Cases and ensure the identified test environment is available as planned
• Actively participate and advise/report the potential system/functional/accessibility/UI errors based on the design/mock-ups of the client’s application
• Identify and manage infrastructure related issues during functional and non-functional test phases
• Identify Scenarios from the set of Epics/User Stories identified in and write/update/maintain test cases
• Experienced in Document Accessibility remediation - PDF, PPT & Word
• Experienced WCAG auditor, performs all sorts of checks to make the application accessible as per WCAG, Section 508 - ADA compliance or AODA standards. Performs accessibility testing using a variety of screen readers, automated tools & assistive technologies
• Ability to adapt to a new environment quickly, strong team player, exceptional communication and presentation skills with demonstrated abilities, good analytical skill, attention to detail, enthusiastic learner, young, confident, sincere, and committed.

PROFESSIONAL EXPERIENCE

Senior Digital Accessibility Specialist

Confidential

Responsibilities:

• Involve and support business in deployment and execution in the short timelines.
• Actively involved with Line of Business (LOB) in discussing challenges and procurement for the future design and implementation.
• Successful sign-off on the application under WCAG 2.0 AA Level.
• Created and presented Test Evaluation Summary document to the LOB and Team.
• Planned, created and executed accessibility test cases in applications to meet the compliance.
• Actively involved in strategy making and documentation on Functional and Accessibility. Assisting designing and Dev team to understand the Shift-Left Accessibility approach on the project.
• Worked independently and effectively on the assignment as Lead from End-to-End development life cycle with minimal guidance for large-scale development projects.

Environment: AODA, WCAG 2.0 (A/AA/AAA), WAVE, Axe, Screen readers (NVDA and Voice-Over), Magnifier, Color Contrast Analyzer and PDF Adobe Pro DC, HTML, CSS, Jira/Xephyr, NVDA, Axe, MS 365, Microsoft Teams, Confluence.

Digital Accessibility Consultant

Confidential

Responsibilities:

• Involve and support business in planning and executing accessibility features in web and mobile applications to meet the compliance.
• Created and presented accessibility observations on Accessibility/Functional Shift-Left Approach and Web Content Guidelines (WCAG 2.1) to the business and other internal and external stakeholders including designing, development and testing Team Leads and Managers at initial phase of the project.
• Planned, developed and implemented test strategy, test plan, effort estimation, test design, test-cases for Accessibility/UI testing.
• Use assistive technology like screen reader (JAWS/NVDA and Voice-over), extensions (WAVE & Axe), Site improve/Accessibility Insights to ensure that the application met all the AODA/CDA compliance through the written and executed test cases under WCAG 2.0 AA level.
• Multi-browser testing on MS Edge, Firefox, Safari, and Chrome and testing on multiple devices and platforms like Windows/LINUX/UNIX and Test Management tools like JIRA and Xepyr along with Confluence and, MS Suites.
• Actively involved in strategy making and documentation on Functional and Accessibility. Assisting designing and Dev team to understand the Shift-Left Accessibility approach on the project
• Worked independently and effectively on the assignment as Lead from End-to-End development life cycle with minimal guidance for large-scale development projects

Environment: AODA, WCAG 2.0 (A/AA/AAA), WAVE, Axe, Screen readers (NVDA and Voice-Over), Magnifier, Color Contrast Analyzer and PDF Adobe Pro DC, HTML, CSS, Jira/Xephyr, NVDA, Axe, MS 365, Microsoft Teams, Confluence.

QA - Automation/Accessibility Consultant

Confidential

Responsibilities:

• Ensure application quality and feasibility by performing End-to-End system testing, feature testing, usability testing, user interface testing, smoke testing, regression testing, and UAT testing.
• Actively participate in project meetings to provide feedbacks, about faults and limitations in the product documentations
• Involve and support business in planning and executing accessibility features in web and mobile applications to meet the compliance.
• Performs functional, integration, sanity, ad-hoc, risk based and smoke testing
• Execute test cases in English and French on multiple platforms and devices
• Prepare Test Artifacts i.e. Plan document, Test Strategy document, Test Cases, Defect Report and other required artifacts for In-Sprint and End-to-End testing
• Experience in deriving Test Strategy, Test Plan, Estimates, Capacity/Resource Planning, Defect Reports, Test Closure Reports, considering technical specifications, resources, timeliness in accordance with the project limitations.
• Communicate complete information to the developers to understand the bugs, get an idea of its severity, and its reproducibility by the record, and provide defects screenshots.
• Test environment setup, create and execute test cases, find and report bugs, document results, update defect status, and create test reports.
• Multi-browser testing on MS Edge, Firefox, Safari, and Chrome and testing on multiple devices including Desktop/Mac/iPhone/iPad/Android.
• Create and update defect reports and write the Test Summary Report at the end of the test sprint cycle to improvise the standard practices.

Environment: Color Contrast Analyzer and PDF Adobe Pro DC, Accessibility Insights, HTML, CSS, Test Lodger, WCAG, NVDA, Axe, MS Excel, MS Suites, JIRA, Teams, Excel, Confluence, MS 365

QA - Automation/Accessibility Consultant

Confidential

Responsibilities:

• Ensure application quality and feasibility by performing End-to-End system testing, usability testing, user interface testing, sanity testing, regression testing in UAT.
• Involved in JIRA as defect tracking system and configure various workflows, customizations and plug-ins for Jira bug/issue tracker.
• Performed Feature, Usability, UI and Regression tests on the new and existing functionality in the build to the web application in multiple environments like In- Sprint, End-to-End, and Pre-UAT.
• Proactively communicate and collaborate with customers and other cross-functional teams to analyze information needs and functional requirements and communicate requirements to development teams
• Involved in the test environment setup and ensuring that the facilities and resources are in place to successfully perform the required testing effort.
• Performed Compatibility and multi-browser compatibility testing on various browsers and operating systems to ensure excellent UAT and release.
• Find and report bugs/errors and ensuring the issue/problem has been fixed and communicated in a timely and effective manner to the dev team.
• Create and maintain documents such as Test Cases, Defect Report, Test Evaluation Summary Report and Traceability Matrix Documents.
• After successful development and testing of the product, also actively involved in pre-UAT, product release and deployment.
• Demonstrates strong organizational, problem solving, and analytical skills as it pertains to testing software and providing operational support.
• Supported the processes, tools, and technology to deliver a consistently rewarding customer and employee experience to a broader population base; including, the ageing population and people with disabilities.

Environment: Windows, UNIX, HTML, CSS, Voice-Over, Color Contrast Analyzer and PDF Adobe Pro DC, Accessibility Insights, Test Lodger, WCAG, NVDA, Axe, MS Excel, MS Suites, JIRA, Teams, Excel, Confluence, MS 365