PROFESSIONAL SUMMARY

• Over 8+ years of I.T Experience in Software Testing, Test Automation and Quality Assurance in domains like Banking, Airways, Health and Financial Industry. Experiences in analyzing System Functionality, Conceptualization, Design and Implementation of QA Testing Strategy. Has extensive experience in testing Web based and Client/server applications using Manual Testing and Automation Testing on Windows and UNIX platforms
• In Depth understanding of QA Methodology and Software Development Life Cycle (SDLC), and Software Testing Life Cycle (STLC).
• Developed Test Plans, Test cases, Test Scripts and Test reports for Manual as well as Automated testing for various applications to ensure proper business compliance.
• Excellent noledge and experience in testing Multi - Tier application architecture and Black Box Testing.
• Experienced in SDLC Methodologies like Waterfall, Agile and Testing Methodologies like Functional Decomposition, Key Word Driven, and Test Plan Driven.
• Diverse experience in Information Technology wif emphasis on Quality Assurance, Validation, Manual Testing, Automated Testing using Quick Test Professional, HP Application Lifecycle Management (ALM), Quality Center and Load Runner.
• Technical Proficiency in Oracle 9i/10g, SQL Server 2008/2005, PL/SQL, UNIX and Crystal Reports.
• Extensive noledge in automation framework such as Keyword driven and Hybrid framework using functional tools like QTP.
• Knowledge in writing Descriptive Programming/VBScript for Automating Test Scripts.
• Diverse work experience in Functionality Testing, GUI Testing, System Testing, Regression Testing, Smoke Testing and User Acceptance Testing (UAT) and Performance Testing.
• TEMPEffectively involved in Defect tracking, reporting, reviewing and analyzing test results using Quality Center and HP Application Lifecycle Management (ALM) 11.0.
• Extensive experience in defect management, test status presentation and test data preparation.
• Skills in backend (Relational Database) testing, writing SQL queries, generating reports to ensure data integrity and validating business rules.
• Good communication skills, detailed and results oriented.
• Demonstrated experience in working in teams, capable of maintaining productive work relationships wif management, clients, team members, QA testers and other groups.

TECHNICAL SKILLS

Languages: SQL,PL/SQL, Pro*c, C, C++, Java

Testing Tools: ALM 11.0, QTP 10/9.5/9.2, Quality Center 10.0/9.5/9.2, Win Runner, Load Runner

Databases: Oracle 11g/10g/7.x, 8.x and 9i, SQL server and Ms-Access

Oracle Tools: SQL* Loader, SQL Navigator and Toad

Operating Systems: Win NT and Windows

Scripting Languages: HTML, Java Script, VB Script and TSL

Applications: MS-Office 2000 (Word, Excel and PowerPoint)

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Sr.QA Manual Tester

Responsibilities:

• Involved in testing web based Product Application Contract Manager. Developed using Java, J2EE and Documentum.
• Worked in Agile environment.
• Performing impact analysis on the EDW & the data marts to identify the amount of changes dat will need to be performed in connection wif dis conversion process.o Performing impact analysis on the ETL objects dat load the EDS & the data marts dat will be affected by dis conversion process.
• Attended daily standup meetings and walk through meetings wif BA and developers to get details on user stories.
• Developed Test plan and test cases and executed the test cases.
• Worked on SOA - WebServices Technology, Validated Request and Response XML using SoapUI tool.
• Created Test Suite, added assertions in SoapUI tool to validate the response XML.
• Added properties, property transfer to validate multiple WebService calls for SOAP and RESTFul Services.
• Defect Reporting & Defect Tracking using Quality Center.
• Experienced in writing test cases, test scripts, test plans and execution of test cases reporting and documenting the test results using Quality Center.
• Worked wif Quality center to document test results and validate test scripts. Used Quality Center in routing defects, defect resolution and assigning business cases to business users.
• Written positive and negative test cases based on requirements, and specifications, flow charts, process diagrams and executed them.
• Involved in compatibility testing, integration testing and user acceptance testing.
• Performed test cases for END to END testing.
• Managed test cases, defects in Quality center / ALM
• Performed Manual Testing to check usability of the system.
• Executed SQL Queries to verify and validate Data.
• Filed defects using Quality Center as the defect management and reporting tool.
• Collaborated wif Project Manager and QA Lead to monitor and communicate status.
• Created Test plans, Test cases executed the test cases manually.
• Extensively used SQL Queries for Database Testing.
• Created Test Scenarios for User Acceptance Testing.
• Perform Handset Testing on different devices to test the m dot site compatibility.
• Involved in preparing Exit Reports, Test Execution Status Report, and Graphs.
• Involved System Integration Testing, Regression testing and User Acceptance Testing and used Quality Center for Bug tracking and Defect Reporting
• Participated in Team Meetings and Discussions wif the developers on daily basis
• Assisted Project Lead on various activities such as working wif providers and developers to resolve issues related to testing or connectivity
• Involved in production support and worked on solving the issues wif the developers and providers Created documentation for noledge transfer to Technical Support Group
• Worked wif several vendors on regularly in troubleshooting the connectivity issues and other.

Environment:QTP Version 10.00,Java, J2EE,Agile,JBOSS application server, Oracle 11g,Hippa, JIRA, SQL Developer, Windows 2000 Server, Quality Center10.0, SQL Server, JavaScript, QTP, Soap UI

Confidential, Newark, NJ

QA Tester

Responsibilities:

• Worked wif users to define business process and information systems for supporting those processes and documented the above.
• Defined and communicated system requirements.
• Accountable for reading and understanding all systems requirements wifin deliverables and providing valuable feedback to other analysts.
• Created Manual Test Scenarios and Test Scripts by analyzing Functional, Business and Technical Requirements.
• Performed Functional Testing, System Testing, Integration Testing and Regression Testing.
• Documented Billing and Cash posting processes.
• Developed detailed unit test plans, test scripts and facilitated UAT wif the stakeholders and the business users.
• Conducted rigorous testing per requirements and assisted in data mapping.
• Supported design, considering business requirements and system limitations.
• Updated partners and presented options for problem resolution.
• Recognized scope limitations and raised potential scope issues.
• Analyzed business workflow and system needs for Confidential conversions and migrations.
• Responsible to project manage the tasks wifin a business/systems application, including problem resolution, software engineering standards and quality control standards.
• Developed comprehensive and accurate functional specifications and test plans for a variety of projects.
• Worked in close collaboration wif the Project Manager and business users to gather, analyze and document the functional requirements for the various projects. TEMPEffectively communicated wif both technical and non-technical users and produced project documentation.
• Understood the business processes used to support their needs.
• Worked wif project leaders to identify reporting requirements and developed detailed business requirements.

Environment: Windows 2000/NT, UNIX, MS SQL Server,Agile, Oracle, Win Runner, Test Director, QTP, MS Project

Confidential, New York, NY

Sr.QA Tester

Responsibilities:

• Prepared Test Strategy Document and Test Case Document, Requirements Traceability Matrix to map the requirements wif their respective test cases.
• Designed and developed detailed Test Plans.
• Created Manual Test Scenarios and Test Scripts by analyzing Functional, Business and Technical Requirements.
• Performed Functional Testing, System Testing, Integration Testing and Regression Testing.
• Tracked and managed defects using ALM.
• Used MS Excel to find out the string lengths, count, comparisons.
• Through MS Excel spreadsheet by using built in functions generated counter strings, validated business logic etc.
• Validated the data loaded into the target database which extracted from multiple operational data sources DB2, Oracle, SQL Server and flat files.
• Involved in testing Unix Korn Shell wrappers to run various ETL Scripts to load the data into Target Data Warehouse.
• Developed and modified Unix Shell scripts to automate QA execution process in Test environment.
• Developed required SQL scripts for database testing and Performed Backend Testing, by executing the SQL queries. Wrote SQL Queries to extract data from the Tables.
• Analyzed tables and indexes for performance tuning, optimizing database objects and streamlining applications.
• Executed the Test Scripts on different releases and validated the actual results against the expected results.
• Performed Functional and Regression testing using Quick Test Professional.
• Recorded Test cases by inserting standard, page, table, bitmap, and database check points. Parameterized test cases by defining data table parameter.
• Verified the applications expected behavior at different stages by inserting Synchronization and checkpoints using Quick Test Pro.
• Ran JCL Jobs.
• Involved in User Acceptance Testing by providing test data for users and by testing UAT defects in test environment before, the new code gets moved to UAT environment.
• Involved in Test Case Review meetings wif business analysts and developers.
• Created Test Execution Report, Test Completion Report for Test Sign Off, documented the testing process and Test evaluation summary.

Environment: BEA Web Logic, Java, UNIX, Agile,SQL Server 2008, XML, MS Excel, ALM 11.0, COBOL and JCL.

Confidential, Newark, NY

QA Tester

Responsibilities:

• Interacted wif Client, Business, and Development teams for requirement analysis
• Worked closely wif the Business in the analysis of requirements and test to Client needs.
• Analysis of Functional & non-functional Requirements, Business Requirements, Use case documents, and User Interface Specifications for creation of deliverables such as Test Strategy, Test Scenarios, Test Cases and Requirement Traceability Matrix (RTM).
• Created Test Plans, Test Strategies, and Test Metrics/Logs for System Acceptance Testing in HP Quality Center.
• Followed Scenario based approach in writing Test Cases.
• Extensively worked on Gap analysis.
• Handling a team of four, allocating work and preparing status reports.
• Responsible for periodic updating of Test Plans and Test Cases as per Requirement Specifications.
• Driving daily Defect/Bug review meetings wif business, environment and development team to understand the problem and setting the severity levels and get resolutions for defects logged by team.
• Tested in Web based Java applications and also Client- server applications.
• Participation in Integration testing, System testing, Regression testing and UAT.
• Development of test plans for execution and maintenance of the test environment.
• Worked wif SQL queries for backend verification of Company Blue Bookings & Reporting.
• Developed HTML and JavaScript tools which are used for testing.
• Execution of Automation Scripts for Test Data (reservations) creation for Supersonic Kiosk Check-in Application
• Provided technical assistance to teams in Kiosk Machine/Check-in application questionnaire.
• Verified the Check-in functionality in Mobile devices for Mobile Check-in.
• Attended the weekly Business Requirement Meetings, Project Status Meetings wif the Business, Project, Development, and Testing Teams to table the Testing issues and thus bring them to a closure.
• Retested the fixed issues and approved the software changes for enhancements by generating Modification Requests.
• Mentored Interns in QA methodologies and activities, applications under test; trained several members of the team on Quick Test Professional and Quality Center tools by conducting demo sessions and by creating standard operating procedures.

Environment: Java, Java Script, HTML, SQL Server, Quality Center 9.2, MS Word, MS Excel, Quick base, TOAD, Teradata, Unix.

Confidential, Herndon, VA

Data Warehousing Tester

Responsibilities:

• Worked wif the development team to outline solid test processes.
• Prepared Requirements Traceability Matrix (RTM), Test Scenarios and Test cases based on requirements.
• Used Quality Center for Defect Tracking.
• Performed Smoke, System, Integration, Functional, Unit and Regression testing for the web application.
• Debug the problem to determine root cause analysis and provide development team sufficient detail to understand, replicate and resolve the issue.
• Participated in daily meetings, sprint meetings and retrospective meetings
• Used Siebel and BARTT tools for testing the applications.
• Used Siebel tool for generating the PNR for creating Standard, Freedom award, Companion Pass,etc
• Used BARTT tool for generating the PNR for the half flown flights and test the application
• Tested all the enhancements dat were done in Select Flights page, Price page, Purchase page and the confirmation page by using the dollars and points.
• Performed analysis of software quality and testing progress to provide status to project team.
• Log the defects and follow up wif development team in getting the resolution in timely manner.
• Tested the defects raised by the CTD and Communicated wif the CTD and IT project management regarding the defects.
• Participated in test review meetings and provided statuses on testing.
• Performed Manual Testing.
• Used Quality Center for Defect Logging, Tracking and Defect Management.
• Prepared test data.
• Updated weekly status to Project Management (Project Manager, QA Lead) and Involved in Meetings wif Development and Business Teams.

Environment: Java, J2EE, Windows XP, SQL, PL-SQL, JavaScript, Struts, HTML, Oracle, Quality Center.

Confidential, Denver, CO

QA Tester

Responsibilities:

• Prepared Test plan and Test specifications based on Functional Requirement Specifications and System Design Specifications.
• Developed Test cases based on the technical specifications and business requirements.
• Used Mercury Quality Center to write test cases.
• Executed SQL statements to check the database.
• Responsible in running Unix Shell Scripts for different server process.
• Extensively involved in manual testing of the Application.
• Performed Regression testing for every modification in the application & new builds using QTP.
• Developed automated Test Scripts using QTP.
• Wrote various SQL Queries as a part of backend testing.
• Reported software defects and interacted wif the developers to resolve the defects investigated in the application during testing.
• Responsible in Creating & Updating the Documentations related to its Architecture and its Releases.
• Using Load Runner Monitors forCPU performance, Memory Usage, Paging etc on various servers associated wif the application during the test execution time.
• Participated in Meetings from analysis phase to till UAT.
• Responsible for creating the System Performance Graph from the results of the incremental (user load) stress tests. The management used dis System Performance Graph to determine the scalability of the system, response time at the desired throughput and the system break point (knee of the curve).
• Involved in entire testing process including Functional testing, Integration, Regression testing and User acceptance testing.
• Communicated wif Client in understanding the requirements and Change request.
• Generated status reports and Bug reports and presented them in weekly status meetings.

Environment: Java, Windows 2000, Oracle 10g, SQL and Quality Center.