OBJECTIVE

• To seek a Software QA Analyst position in Manual software testing/Quality assurance using my analytical skills and expertise in various Testing methods, tools and techniques to play a key role in ensuring the Quality of Software Systems.

SUMMARY

• 5+ years of experience in Software Testing in Web based - commerce, Insurance, Healthcare and Banking Applications.
• Proficiency in defining, formatting and executing Test Cases based on Business Requirements Ensuring the Traceability for the requirements throughout the testing process.
• Agile Management and Software Development. Strong testing Quality Assurance experience within Agile environment .Good understanding of Agile software development lifecycle (iterative and incremental)
• Experience in all stage of Software Testing Life Cycle in connection to the Software Development Life Cycle (SDLC).
• Hands on experience in testing, defect tracking and Test management tools such as HP Quality Center/ALM, Team Foundation Server (TFS), Microsoft Test Manager (MTM), Jira, Bugzilla.
• Experience in various types of testing such as end to end, Integration, System, Functional, Database Integrity, Sanity testing and User Acceptance (UAT)
• Extensive experience using MS Office tools including MS Excel, MS Visio, MS Project and MS Outlook.
• Experience in testing mobile applications on iOS, Android and Windows operating system that include Galaxy s3, s4, Note 2, Note 3, Nexus 4 and 5, iPhone 4s, 5, 5s. Tablets include Windows 7, 8 and 8.1 devices, iPad, Samsung galaxy Tab and Nexus 7
• Excellent analytical skills in reviewing business documents and system requirements and converting into Test Case Scenarios.
• Exceptional Written and Oral Communication skills and ability to interact with all personnel from technical, management to business executives.
• Strong team player with excellent inter personal skills.

TECHNICAL SKILLS

Operating System: Windows XP/ Vista/ 7/ 8, Mac OS, Android, iOS

Hardware: IBM, HP, Dell compatible PCs

Defect Management Testing Tools: Microsoft Team Foundation Server (TFS), Microsoft Test Manager (MTM), HP Quality Center/ALM 11, Jira, Bugzilla, Rational Clear Quest, QTP,HP Quality Center, Soap UI

Web Languages: XML, HTML,XHTML, XSLT

Databases: MS SQL Server, Oracle

MS-Office: MS-Word, MS-PowerPoint, MS-Excel, MS-Project, Adobe Photoshop

PROFESSIONAL EXPERIENCE

Confidential, St. Paul, MN

QA Tester

Responsibilities:

• Wrote and executed test cases using Microsoft Test Manager 2012
• Worked closely with developers to coordinate testing efforts and ensure optimal user satisfaction on Graphic User Interface (GUI).
• Developed test cases and tested the application on Tablets
• Complete analysis of the project by gathering information from the business user.
• Planned and controlled test execution during UAT (User Acceptance Testing).
• Entered and managed bugs in Team Foundation Server 2012.
• Provided back-up to other QA projects as required by management.
• Held defect review meeting with developers, BA and project manager and recommended issue resolution.
• Prioritized and executed regression test cases to mitigate issues found in final phases of project.
• Participated in daily stand up/Scrum meetings.

Confidential, Minneapolis, MN

QA Analyst:

Responsibilities:

• Analyzed system and business requirements for testability. Developed, documented, maintained, and executed test cases that trace back to the business requirements.
• Test plans were created, test cases were executed and logged under HP application Lifecycle
• Management (ALM). Followed agile methodology for the overall testing cycle.
• Conducted Test Plan and Test Case reviews to communicate all the test objectives with the team to understand the functionalities and enhancements of the application.
• Performed Black Box testing, User Interface testing, Functional testing, Integration testing, and
• Regression testing.
• Tested the Web Services Request and Response and validated them against the business requirements.
• Write SQL queries to validate the reports
• Perform cross browser testing with application compatibility on the Internet Explorer, Google
• Chrome, Mozilla Firefox, as well as emulators such as Mobi
• Reported status around test plan execution through defect logs and defect tracking system

Environment: HP QTP 10.0, Agile methodology, HP Quality Center 10.0,XML, IE 6, IBM DB2, Advanced Query Tool, Agile SDLC, SharePoint, Web services SOAP UI

Confidential, Columbus, GA

QA Analyst/Tester

Responsibilities:

• Analyzed the Objective and Scope of the Product Test Team for implementing the Test Strategy and Approach under production-like environment.
• Used agile methodology for the SDLC process.
• Participated in walkthroughs and meetings in relation to each and every release.
• Prepared Test Cases using MTM to test basic functionality of AWES and SNG and reported the defects in TFS.
• Worked with the project team to prepare traceability matrix. Worked closely with the Quality Assurance team and to assist with the entire testing process.
• Assisted the Quality Assurance team for User Acceptance testing, the time when the Business Area Experts are asked to approve the software for implementation.
• Worked with the business partners/Users on User Acceptance testing and resolve the issues during UAT. Coordinated with Environment team for deployment.
• Performed System and Regression Testing of the affected test cases to confirm that the defect has been resolved when defect corrections are delivered in a build.
• Conducted Black Box Testing against the AWES and SNG application whenever there is a change in the design of the application.
• Followed the Testing Processes and coordinated with team members for producing deliverables (exit criteria) on schedule.

Environment: Java, J2EE, JavaScript, XML, MTM, TFS, Shell Scripts, Oracle, Windows XP, UNIX

Confidential, Baltimore, MD

QA Analyst/Tester

Responsibilities:

• Performed manual testing for SNNAP MI intranet application developed using cold fusion, java script, html and Ajax with back end as DB2 database.
• Developed test cases for new and changed functionality in the GUI features, Screen Navigation and back end changes in database
• Tested canned quires for Hyperion users to access reports from Oracle database.
• Test cases are developed and tests are managed using HP quality center.
• Followed waterfall methodology for the entire project life cycle.
• Participated in the validation efforts of reports generated using Hyperion and assisted the user community in the user interface testing for Sums and Enumeration application.
• Developed and conformed to quality standards and test procedures for program design and product evaluation to attain quality of software.
• Performed security testing, 508 compliance testing and browser compatibility testing for the SSNAP MI (Social Security Number Application process) Management Information.
• Worked with the business partners on User Acceptance testing and resolve the issues during UAT. Coordinated with Environment team for deployment
• Participated in the validation efforts of reports generated using Hyperion and assisted the user community in the user interface testing for Sums and Enumeration application.
• Defects are identified and logged in HP Quality center, resolution to the defects are rightly tracked and updated in Quality center.

Environment: HP Quality Center, DB2 V9.1, AJAX, ColdFusion, JAVA SCRIPT, Web Sphere, Mercury Quality Center

Confidential, Baltimore, MD

QA Analyst/Tester

Responsibilities:

• Analyzed Business Requirement Document, Functional Specification documents to prepare Test Cases/Test Plans for the Appointment Scheduling application.
• Designed and wrote test cases with the help of User Interface design documents
• Added the test plans and converted them into test cases in JIRA and execute test cases, ensure test data integrity.
• Developed test cases using MS-Excel and uploaded to JIRA
• Used agile methodology for the testing process.
• Reporting and tracking defects using JIRA and communicated on critical defects and quality issues to the design and development teams.
• Performed GUI testing of the application
• Regularly followed up with Development Team to discuss discrepancies identified during testing.
• Performed Regression testing to verify that bug fixes did not break other parts of the system
• Coordinated and provided support to the business users for User acceptance testing.
• Designed and performed tests for mobile device like iPads. iphones, Android phones, Tablets and Windows Phones to access the clinic’s website using agile methodology
• Created test plans and developed test cases using MS Excel for user interface on the website
• Used HP Quality Center to manage requirements, test cases and track defects
• Created a release schedule for the website and updated release timelines as needed.
• Involved in User Interface, Functional and Regression testing activities
• Participated actively in defect review board meetings with the developers to verify and review various defects logged against the website.

Confidential, BALTIMORE, MD

QA Analyst/Tester

Responsibilities:

• Actively participated in all phase of Software Development Life Cycle (SDLC) and used waterfall methodology for the Software Testing Life Cycle (STLC) of this application.
• Closely worked with Business Analyst during the analysis phase of the business Requirements and Functional specifications.
• Analyzed requirements and technical specifications to create Test Scenarios and test cases for these initiatives.
• Ensured that all requirements were covered and converted into Test Cases.
• Developed test plan and test cases using MS Word for windows applications.
• Performed Functional (Black box), System, Compatibility, Integration, User Acceptance Test (UAT) and Regression Testing.
• Documented defects and reported it to the development team using Bugzilla.
• Gave defect walkthroughs to developers and the management.
• Reported test results to the management on daily basis.

Environment: .Net framework, Windows Server 2003, SQL Server 2003, Bugzilla 3.0, MS Office 2007

Confidential, Sioux Falls, SD

QA Analyst/Tester

Responsibilities:

• Involved in all phases of Software Testing Life Cycle (STLC) including product test case design, documentation and execution.
• Performed end to end functional testing, conducted Integration, System, Functional, Database Integrity, Sanity testing and User Acceptance (UAT).
• Studied and analyzed the business requirements to develop test cases and test plans.
• Involved in Preparing test data, executing test plan, verifying test results, bug tracking and interacting with development team to resolve issues found.
• Worked with the business partners on User Acceptance testing and resolve the issues during UAT. Coordinated with Environment team for deployment
• Defined Entrance / Exit criteria and provided continual Risk Assessments to Senior Management.
• Created Test Suites and Executed Test cases in Microsoft Test Manager.
• Tracked and maintained defects using Microsoft Test Manager and followed them up of the defect backlog and drove prioritization efforts as needed to complete testing as per schedule
• Tested Compatibility of the website on Mobile browsers on Android, IOS and Window mobile platforms
• Involved in development and implementation of standard QA procedures, SDLC guidelines and help develop the check list to implement the standards.
• Active participation in daily, Weekly and Monthly review meetings.

Environment: Windows XP, HP QC10.0, Oracle, SQL, VB, ASP, VB script, Java script, HTML, SQL Server.