SUMMARY:

• Over 16 years of industry experience as a QA Test Manager / Scrum Master /Senior Quality Analyst lead /Automation Engineer/ Senior Performance Test Engineer.
• Project Manager Accredited, Scrum Master Over 5+ years of experience as QA /Test Manager / Scrum Master Coach / Project Management, and Business Analyst managing multiple IT teams delivering projects using Agile methodologies and conventional Project Management in Investment Banking, Financial Institutions, and Retail Industries
• Expertise in IT PM QA manage and Agile Coach project methodologies and used frameworks like Scrum in projects implementation. Well - demonstrated ability to develop and implement highly successful short and long term strategic plans, routinely completing projects on time & within the budget.
• Educated other team members internally on best practices for agile software development project management. Initiated and contributed to internal process improvement projects.
• Managed project teams of various sizes and also ability to independently manage multiple activities at different locations (onshore-offshore) and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Manage the software quality assurance test team. Including recruiting, interviewing, hiring, onboarding,, mentoring and coaching team members, resource planning and enforcing policies and procedures.
• Lead the SQA team thru the development lifecycle to ensure delivery of a high quality product.
• Lead the test automation efforts, performance testing, Performance Monitoring and Mobile testing.
• Work with multiple development teams to help establish, improve, implement and enforce standards, processes and procedures.
• Manage defects and issues for multiple and simultaneous development cycles.
• Participate in project planning and estimation exercises.
• 10+ Years of strong experience in HP ALM Quality Center Admin and 10+ years in HP Performance Center Admin and maintained the testing activities of Large Enterprise, real time, high integrity software in a complex corporate testing environments.
• Over 10+ Years of strong experience in Performance Testing with LoadRunner, SilkPerformer, NeoLoad & Performance Center.
• 10+ Year of Strong Experience in Performance Test Architect, Performance Engineering in Designed, Developed and executed the Performance Test Strategy & Performance Test Plans. Analyzed the raw results and prepared the reports, compared results with Baseline SLAs and suggested the performance improvements.
• Over 1+ Years of experience in tested the mobile applications in iOS, Android, Symbian and Windows Mobile Smart phones and Tablets.
• Over 11+ Years of Experience in Web Services testing with SOAPUI and Selenium Automation framework.
• Experienced in all phases of the System Development Life Cycle phases.
• Professional experience with in depth understanding of all phases of SDLC, STLC, focusing on translating business requirements into viable technical solutions.
• Skilled in Black Box testing, Grey Box testing, Integration testing, System testing, GUI testing, Functionality testing, Backend testing, Performance testing, Data driven testing of both Client server architecture and GUI based applications on Windows, UNIX and Linux platforms.
• Designing, executing Load test /Stress test/Soak/Endurance Testing/Volume Testing and Scalability testing.
• Experienced in managing requirements from project inception through release.
• Experienced HP Testing Tool Quality Center ALM, Quick Test Professional and UFT, LoadRunner 11.5 12.2 Performance Center 11, 12.
• Borland Silk Performer add load agent install silk performer people how user silk performer.
• Expert in ALM QC Site Administration .
• Experienced in installation and configuration QTP, UFT, Load Runner Silk performer, NeoLoad Performance Center ALM QA, and QC configuration for windows XP Pro, 7, and 8, VMware, VPN, ODBC and Remote Desktop Connection.
• Experienced Borland Micro Focus Tool Silk Center, Silk Performance,
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Expertise in Business Process Modeling, System Development and Validation Methodologies.
• Created documents for Validation and Verification against business unit requirements.
• Facilitated effective communications between business and technical managers in the areas of financial industries to provide productive business solutions.
• Proficient in working with IT/business managers to effectively prioritize activities and achieve defined objectives.
• Domains worked include Govt., Financial, Insurance, and Banking.
• Excellent at providing value to the business by analyzing business requirements, writing functional/technical specifications and managing projects.
• Demonstrated ability to learn and acquire new technologies as needed, as well as a willingness to understand the key concepts within the problem domain.
• Created SQL queries in SQL Query Analyzer for analyzing data in SQL Server and wrote various complex SQL queries to perform backend testing.
• Expert in identifying use cases, writing test plans, creating and executing test cases/ test scripts, bug/defect logging and tracking.

TECHNICAL SKILLS:

Operating System: Red Hat Linux, HP Unix, Sun Solaris, Windows 95/98/ NT/2000/XP/Vista/7/8 MAC, Mobile APP

MS Office Tools: MS Word,MS Excel, MS Access, MS PowerPoint 2003/2007,2010,1013 Outlook Express, Office 365, SkyDrive

Packages: MS office 360, MS Visio, MS Project, SharePoint

SDLC Methodologies: Rational RUP, Waterfall, Agile, Incremental Build model, Prototype model.

Database: MS-SQL Server 2000, Oracle 8.x, MS Access

Database Tools: Toad, SQL Developer, SQL* Plus, DB-VisualizerTesting Tools: HP Quality Center ALM, site administration 9.5, ALM 11, Mercury Win runner 7.6, 8.0, HP Quick Test Pro 6.0, 8.0, 9.2, 10, 11,11.5, HP Load Runner 9.5, 11,11.5 Performance center, Test Director 7.6,8.0,SeleniumWebdriver2.3,SilkTest,SilkCenter,CaliberRM.TextPAD, WInMarge. CA IntroScope, IBM rational tool suite, Rational Functional Tester, Clear Quest, Clear Case, Webload, Eclipse

Testing Techniques: White Box, Black Box, Smoke Testing, System, Functional, Integration, Regression Testing, End-2-End Testing, Performance Testing, Scalability Testing, Load & Stress Testing, UAT, Installation Testing, Product testing, Mobile Testing with DeviceAnywhare, Web Services Testing, 508 Compliance Testing, multiple browsers testing, cross browser testingWeb-Technologies: HTML, XML, Cold fusion, Java Script, DHTML and CSS

Languages: C++, SQL, PL/SQL, Visual Basic, VB, .Net, Java

Business Knowledge: Transportation, Life Science & Health Care, HIPPA, Ecommerce Portals, State Govt &Capital Projects, Public Sector, Telecom & Mobile Technology, Bio-technology, Genetics, Pharmaceutical, al, Finance/Banking, Hospital Mgmt, Brokerage & Securities, Client/Server, and N-tier & Web based technology.

Build Management Tools: Ant, Maven And Jenkins

Admin Agile / Scrum Management Tools: Atlassian Jira + Agile, Activecollab, Trello and HP Agile Project Management

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager /Scrum Coach

Responsibilities:

• Excellent working knowledge of System Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), Scrum and Defect Life Cycle.
• From scratch created a highly successful Quality Assurance department that consistently exceeded stretch goals for all quality metrics.
• Hired, trained and managed the Quality Assurance team of up to 9 employees in 3 states resulting in effective integration of processes.
• Successfully managed the Quality Assurance teams for two departments (Participant Materials and Clinical Operations) as a Senior Quality Assurance Manager.
• Tracked and reported quality metrics for the department in a clear and concise manner to senior management to use for performance reviews and bonus recommendations.
• Developed and managed vendor relations as related to Express Scripts quality assurance requirements.
• Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of agile adoption.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Facilitated team and cross-team Retrospectives to build good working relationships among the 7 agile teams across 3 states.
• Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs.
• Work closely with the Product Owner/Senior Business Analyst on backlog grooming and backlog management activities.
• Use Jira as an admin assigned task to developer and tester.
• Successfully implemented test performance and automation using LoadRunner, Selenium, Java/JUnit.
• Successfully implemented Test Plan and Test case.

Confidential

Test Manager /Scrum Coach

Responsibilities:

• Outstanding working knowledge of System Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Direction and management of IT application testing within Business Information.
• Continuous status and reporting on test management, percentage of completion and outstanding defects.
• Responsible for managing test development and execution Test AWS cloud.
• Prepared Master Test Plan and Test Case.
• Use JIRA as an Admin for Scrum services, managing the product, sprint backlog, creating tasks, managing the Scrum and generating sprint reports.
• Guide the individual Scrum teams on how to use Agile/Scrum best practices.
• Work as a Jira admin assign new user to project delete user and Create Project.
• Excellence understanding Jira and ALM.
• Facilitated Sprint planning, daily Scrum meeting, Backlog Grooming, Sprint retro & Sprint review.
• Prioritized the sprint backlog and came up with techniques/tools to efficiently manage Sprint backlog.
• Work with client for business requirement and update business requirement.
• Work as BA create functional requirement and Master Tests Plan ETC .
• Facilitated and involved in Functional & Technical decisions.
• Motivated and coached the team with agile best practices.
• Maintained Task Boards to provide/have more visibility to Sprint Backlog.
• Made sure the team updates the effort spent on the stories.
• Assisted the product team with backlog grooming and coordinated with the team acceptance on definition on done for each user story.
• Helped associates and stakeholders understand and enact scrum in their lines of business.
• User Jira Agile management tools maintained team metrics and make visible to team (including burn down charts).
• Supervised 5 Testing teams of 9 engineers to implement new and enhance existing website functionality.
• Review applicable documentation (such as business requirements, interface agreements, or design documents) and share gaps/ new findings with IT to enable complete understanding of project goals and requirements.
• Created automation workflow for on demand deployment of code changes using Jenkins and Git.
• Facilitated project management using JIRA Task Manager Platform for all sprint related stories and epics with bi- weekly sprint planning and backlog grooming. Achieved 100% on target rate for timely completion ofassignments.
• Continuous communications with the product owners in getting the requirement right and sign-off.
• Perform Cross Browser Compatibility testing using FirefoxDriver, ChromeDriver, Internet Explorer Driver etc.
• Used Fire Bug and Fire Path to identify object, Xpath, CSS Selector, ID, Name locators are used to identify objects.
• Developed Data Driven Frameworkfor Regression Testing, UAT, UVT Testing and Smoke testing.
• Regression test cases were written and automated usingSeleniumWebDriver.
• Implemented automation using Selenium WebDriver, JAVA, Selenium Junit, Maven.
• Work as DevOps and build management, continuous integration tools such as Ant, Maven, and Jenkins.
• Prepared Performance Engineering, Run performance testing HP Loadrunner 1500 Vuser.
• 508 Complaint testing is performed for the application and educate others within the team member to perform similar testing using screen reader tool such as JAWS.

Confidential

Senior QA Engineer

Responsibilities:

• Lead the Performance Testing activities for various sprint release and reviewed & updated the Performance Test Plan with stakeholder’s comments and get signed off and baseline the Test Plan.
• NC4 Portal is developed in Agile Scrum, having 2-3 weeks sprint releases.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and quality trends.
• Communicate status daily to Project Manager and Release Manager.
• Ensure the QA team is following best practices.
• Reviewed and analyzed the Non-User Stories (FR) and created the project Performance Test scope and Test plan that is aligned with project releases and goals.
• Setup the Performance Test Environment and created the Performance Test Data for the series of runs.
• Responsible for Test Environment Management and Test Data Management for the Performance Testing.
• Did the baseline runs for NC4 Registration Process and NC4 Application Creation process.
• Ran the tests with 5000 Users for various hours’ intervals and collected the transactions response times and compared with Baseline SLA results.
• Did the Performance Engineering at the time of the Performance Test Runs and find the bottlenecks at WebServer, Application Server and Database Servers and informed to the Developers.
• Tune the Application Server and Database Servers and improve the Performance of the Runs.
• Did the Performance Engineering, Performance Monitoring on the applications while running the performance testing in all aspects and find the bottlenecks and tune the applications.
• LoadRunner 12.2 and 11.5 installation add load agent different server & configuration.
• Develop load test plans to include acceptance criteria for business processes and transaction times.
• Create, customize and edit LoadRunner scripts for identified business processes.
• Create load testing scenarios that simulate real life application send from different server.
• Created scripts using LoadRunner HTTP/HTML web services, Oracle & GUI protocols, executed scripts using Virtual User Generator, Controller & Analysis.
• Tested up to 4,000 virtual users using loadRunner Controller from different agent.
• Extensively worked on VuGen and used Controller to perform Load Test 500VU 1000VU 200VU and Stress Test.
• Monitored analyzed server performance in various virtual using windows Perfmon.
• Monitored analyzed server performance in various virtual using DynaTrace AJEX.
• Tested the functionality of each screen to monitor proper navigation DynaTrace.
• Conducted daily Scrum meetings with Product Owner, Scrum Master, Business and development team to verify bug fixes and update bug status for third party applications.
• By using LoadRunner 11.5 Analysis, generated various reports for higher management.
• Work with the development, network teams and other project teams to tune the test environment as necessary.
• Extensively worked on VuGen and used Controller to perform Load Test and Stress Test.
• Defined performance test strategy, performance test cases, load scripts and documented the issues and re-tested software fixes to ensure the issues are resolved.
• Identify the bottlenecks in the application performance, conduct analysis by monitoring available graphs and provide recommendations to supervision to improve the performance.
• Customized Vuser scripts in LoadRunner for parameterization, correlation queries, transaction points, rendezvous point and created scenarios using LoadRunner Controller.
• Used Jira to attach screenshots and associated the defect with the proper severity and priority, and linked the related Test Script, from which the Defects were generated.
• Log in RDP and SQL Server Delete Tomcat Server Log file, log file and restart server for next performance testing.
• Log in RDP APP server Deployed War file to sever for new code.
• Design test case template also educated team member how write test case, how log bug in Jira.
• Use SilkPerformaer for different project create script run workload for 1000, 2000, 3000.
• Run load test with silkperformer cross browser testing mobile testing.
• Created test date for silkperformamer Parametrization to scripts.
• Defined performance test strategy, performance test cases, load scripts and documented the issues and re-tested software fixes to ensure the issues are resolved.
• Identify the bottlenecks in the application performance, conduct analysis by monitoring available graphs and provide recommendations to supervision to improve the performance.
• Used Jira to open tickets for the Defects.
• User Selenium and Eclipse Data Driven, Test Scripts for all the projects.
• Regression test cases were automated using Selenium, Web Driver and Manual testing,
• Conducted daily Scrum meetings with Product Owner, Scrum Master, Business and development team to verify bug fixes and update bug status for third party applications.
• Involved in preparing test strategies documents for Manual & Automation testing.
• Complicated multiple browsers testing and cross browser testing.

Confidential

QA Performance & Automation Test LEAD

Responsibilities:

• Excellent working knowledge of System Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Perform Test Automation Assessment to determine what functionality to automate.
• Experience in determining Level of Effort (LOE) on assigned Automation Testing Tasks to include all required Deliverables.
• Created system functionality with automated test scripts through Selenium WEB Drive, QTP.
• Automated test scripts (short programs) use ODBC Connation reading SQL query from excel.
• Widely involved in writing Data Driven, Keyword Driven Test Scripts for all the projects using Selenium WEB Driver, Eclipse.
• Expert using Selenium, Webdriver Java API.
• Regression test cases were automated using Selenium, WebDriver,
• Tracking defects using ALM Test Manager and issue Tracking tests tools.
• Attend test meeting to discuss daily work status and any impediment or issues.
• Execute SQL queries using DB-Visualizer.
• Designing, executing and analyzing load, Stress, Soak, Spike, Endurance, Scalability testing using HP Loadrunner 11.5 /Performance Center 11.5.
• Create, customize and edit LoadRunner scripts for identified business processes.
• Create load testing Scenarios Performance Center that simulate real-life application usage and its business processes.
• Work with the development, network teams and other project teams to tune the test environment as necessary.
• Create load testing reports to summarize test findings and identify any known risks and make recommendation for improvement.
• Performed Load, Stress and Performance testing of front end using LoadRunner HTTP/HTML .
• Performed Volume testing to verify the system load process using LoadRunner.
• Used LoadRunner’s Analysis tool to monitor different runtime graphs such as Vusers graph, Hits per second, Throughput and transaction Response Time during load test.
• Customized Vuser script in LoadRunner for parameterization, correlation query, transaction point and rendezvous point and created scenarios using LoadRunner Controller.
• Designed Both Manual and Goal Oriented Scenarios for Load Generation by using LoadRunner.
• Extensively Worked on LoadRunner and worked on various protocols in Virtual User generator.
• Provided to QA team to validated data using Text PAD and WInMarge.
• Work in webload performance testing.
• Broadly involved in Manual Testing and Automated Testing.
• Established the first Agile Scrum teams.
• Using ALM Site Administrator created domain name, project name, user name and assigned users to project.

Environment: QTP, Quality Center ALM, Load Runner 11.5, TOAD VMware, site administration.

Confidential

QA Performance Test Engineer Lead

Responsibilities:

• Create, customize and edit LoadRunner scripts for identified business processes.
• Create load testing scenarios that simulate real-life application usage and its business processes.
• Work with the development, network teams and other project teams to tune the test environment as necessary.
• Identify the bottlenecks in the application performance, conduct analysis and provide recommendations to management to improve the performance.
• Create load testing reports to summarize test findings and identify any known risks and make recommendation for improvement.
• Performed Performance/Load test using LoadRunner 11.5.
• Created scripts using LoadRunner HTTP/ HTML Web Services, Oracle and GUI protocols, executed scripts using VuGan, controller and Analysis.
• Tested up to 1000,2000, virtual users using Controller.
• Remotely Run HP Performance Center Run scenario from ALM.
• Created specific scenarios for load balance testing with LoadRunner like fail over server during peak traffic period.
• By using LoadRunner Analysis, generated various reports for higher management.
• Monitored analyzed server performance in various virtual user’s load.
• Created various Web Scripts for the Application using LoadRunner.
• Extensively worked on Virtual User generator and Controller.
• Defined performance test strategy, performance test cases, load scripts and documented the issues and re-tested software fixes to ensure the issues are resolved.
• Executed stress, load and rendezvous scenarios and regression testing for various operations in the application and performed detailed test analysis reports using LoadRunner11.5.
• Executed scripts with IP spoofing enabled to simulate real time traffic with LoadRunner11.5.
• Tested all the applications under different Web Server environments test server and production server by using LoadRunner 11.5.
• Designed Both Manual and Goal Oriented Scenarios for Load Generation by using LoadRunner.
• Identify the bottlenecks in the application performance, conduct analysis by monitoring available graphs and provide recommendations to supervision to improve the performance.
• Knowledge in the installation and troubleshooting of the LoadRunner Windows, VMware workstation.
• Solid ability to work independently or with team to support the testing activities for the customer.
• Plans and prepares performance test reports.
• Defined designing, executing and analyzing load/stress/performance tests using HP LR.11.5
• Working with product designers and developers at all stages to promote quality and Assigning work to QA automation engineer.
• Worked on Web/Application and server installation and configuration.
• Created VB scripts by recording user actions and writing re-usable functions multi browser testing using QTP 11.
• Inserted verifications and checkpoints to compare the actual results to the expected results.
• Extensively involved in writing Data Driven, Keyword Driven, and Hybrid Frameworks Test Scripts for all the projects using QTP, UFT.
• Created automated Frameworks, custom functions, descriptive programming using VB Script for QTP 11 automation scripts.
• Developed manual and automated Test Scripts to perform Functional Testing, Performance Testing, Integration Testing, Stress Testing, System Testing, User Acceptance Testing, Regression Testing and Volume testing of the application using QTP and LoadRunner 11.5.
• Created Quick Test Pro scripts with Local and Shared Object repositories and maintained them in Object Repository Manager
• Used GUI, Bitmap and Text checkpoints in Quick Test Pro scripts for validations.
• Design script with Selenium WebDriver
• Transfer test case, test plane from excels to ALM.
• Manual testing was done using with Sprinter.
• Using Side administrator Created domain name, project name, user name, and assign user to project.
• Worked on Quality Center ALM for creating and documenting Test Plans, Test Cases and expected results in test lab.
• Created defect by using HP ALM Quality Center 11.
• Excellent communication skills and Strong problem-solving ability.
• Performed SQL injection testing.
• Interacted closely with the QA lead in formulating the ALM Plan and planning the test-schedule

Environment: Java, C++, HTML, QTP UFT 11.5, Quality Center ALM, LoadRunner11 .5 Performance center, TOAD VMware, site administration.

Confidential

QA Analyst

Responsibilities:

• Created Test Plans for different modules of the application by analyzing the UI specifications.
• Created Test cases from the UI specification document.
• Involved in manual testing of the application.
• Responsible for doing black box testing that includes Functional, Integration,
• Regression and GUI testing.
• Performed browser compatibility testing.
• Created SQL queries to perform back end testing.
• Defects were tracked and reported using Mantis.
• Involved in Requirement analysis, identification and documentation of required system and functional testing efforts for all test scenarios (Positive and Negative tests).
• Created Test Cases for each specification in Requirement Specification Document corresponding to each module.
• Involved in preparing the Test Data to meet the client's requirements.
• Linked requirements to test cases for Traceability in Quality Center.
• Performed different types of testing like Build Verification, Functional, Integration, Regression and End-to-End testing.
• Performed Web service testing using HP Service test tool on a SOA environment.
• Performed Manual Testing and Automated Testing (Quick Test Pro).
• Performed Regression Testing and Data Driven Testing using Quick Test Pro.
• Identified critical scenarios to create automated smoke test using Quick Test Pro.
• Created & maintained automation test-scripts using Quick Test Pro.
• Used advanced VB script programming to take full control of the test execution.
• Created Keyword-Driven, Data-Driven, and Hybrid Frameworks to execute large tests.
• Created Custom functions, Descriptive Programming, and Environmental variables using QTP to execute tests with full control through VB script.
• Implemented verification and check-points in Quick Test Pro scripts to avoid any functionality deviation and ensure quality and hence client satisfaction.
• Created and integrated test-input data with the automation scripts by adopting data driven testing techniques in Quick Test Pro.
• Scheduled the execution of automation scripts during regression testing after each delivery to check for system breakage, functionality failures, software architecture and GUI guidelines in Quick Test Pro.
• Defects were tracked, analyzed, and documented using Quality Center.
• Executed SQL queries using TOAD to retrieve data from tables and to perform back-end testing.
• Participated in WALK THROUGH meetings periodically with Developers and Business Analysts.
• Created various Web Scripts for the Application using LoadRunner.
• Extensively worked on Virtual User generator and used Controller to Perform Load Test and Stress Test.
• Performed load testing against internal applications and services using LoadRunner scripts to emulate users and monitor systems performance.
• Used LoadRunner Virtual User Generator to generate scripts, controller to design scenarios, run load tests and analyzer to perform detailed analysis on results of load tests.
• Customized Vuser scripts in LoadRunner for parameterization, correlation queries, transaction points, rendezvous point and created scenarios using LoadRunner Controller.
• Used Performance monitor and LoadRunner graphs to analyze the results.
• Generated, analyzed, and published LoadRunner test results and document the testing process.
• Regularly following up with Dev Team to solve the issues

Environment: Java, C++, HTML, Web Logic, Oracle, Win XP, UNIX, QTP, Quality Center, LoadRunner, TOAD.

Confidential

QA Analyst

Responsibilities:

• Prepared the test plans and Test scenarios for System Testing, Functional Testing, Regression Testing, End-to-End Scenario & User Acceptance Testing
• Prepared the Load Testing Scripts with LoadRunner, Automation Test Scripts with WinRunner.
• Wrote the Automation scripts with Rational Functional Tester, and maintained them in Rational Test Manager.
• Worked as a Senior QA Engineer at Onsite in a process driven global organization NOKIA, Helsinki, Finland for one year.
• Primarily involved in the writing Test cases and execute the same in Test Director.
• Involved in the writing and review of the test plan and test estimation.
• Maintained all the test cases and automation scripts in Test Director and Run the Tests from TD and reported the defects.
• Conducted baseline testing for single user and presented the report to manager and proceed for the performance testing with different user load scenarios, and prepared the performance report and presented to the client and suggest the improvements.
• Reported the performance degradation b/n releases by running baseline tests and comparing with existing release.