PROFESSIONAL PROFILE:

• QA Testing SDLC expert
• Over 18 years of IT experience in all phases of Software Development Life Cycle.
• Repeatedly Tested and delivered quality applications to business partners, utilizing many different software development methodologies.
• Proficient in a variety of software testing methodologies such as Agile, Rapid Application Development, Rational Unified Processing(RUP),(XP) Extreme Programming, CMMI to Waterfall
• Excellent track record for Manual, Functional Testing, Black - White testing, Positive - Negative Testing, Web Testing
• Provided the organization uninterrupted delivery of quality software applications, fully tested regardless of the dictated methodology
• Worked with multiple interdependent systems and to successfully integration to the business/end/UAT team
• Work with business and development to determine requirement coverage, create test cases to test iteration and develop requirement traceability, UAT entrance and execution. Including performance, security, and legal constraints
• Lead resources within the test team to assist UAT data collection, UAT test planning, UAT defect/issue management, Execution Reporting and Test Findings.
• Played a vital role as liaison between the end user and the QA subject matter experts, in order to work closely with the customer, balancing the end users expectations though the testing cycle while managing all aspects of their execution progress. This would ensure the end users focus on the completion of and adherence to the scope for testing and the end users expectations.
• Lead Tester for onshore USA Testers and several offshore testers in Bangalore/India. Trained onshore and the offshore team in writing test scripts and best practices. Contributing to team member cross training by effectively managing direct reports in integration projects.
• Confidential needed large business portal for our internal and external sales team to supported business retention goals and new opportunities’ large business portal and meet a very aggressive schedule to integrate with our internal legacy systems
• Integrated SalesForce.com with Legacy Systems SAVVIS/ Confidential and other backend systems and databases
• Worked together in a close team environment with Project Mgmt. / System Analyst / User Acceptance on testing on the launching a new customer data management system at Confidential

TECHNICAL SKILLS:

Skills: Salesforce.com, Informatica, Unix, XP, SQL*Plus, Database Modeling, Database Warehousing, Quality Center, CaliberRM, Cloud Computing, Weblogic, Requirements Traceability, Microsoft Applications, Oracle SQL, TIBCO, Toad 9.0, SnagIt, Rally, Toad Data Modeler, Agile Methodologies, Software Quality Assurance, Camtasia, Parasoft SOA9.0, SLDC, Visio, TIBCO Business Studio, Agile Modeling, IBM Rational, JMS, Microsoft SQL Server, Agile Testing, Remedy Software, ERD, User Acceptance Testing, Application Lifecycle Management, Databases, Web Services, Requirements Analysis, XML

Specialties: Manual Functional Testing, Black-White testing, Positive - Negative Testing, Web Testing, Test Planning, System Integration Testing, Test Effort Estimation, Testing Process(es), ETL Testing and Migration fallouts/mapping, database warehousing and customer data integration, System Testing assist Load Testing, assist QA Automation, Airline Management, Development Testing, Testing Types, Cable Television, Testing Practices, Testing Tools, Testing, QA Engineering, Accounting, Telecommunications, Analytical Problem-Solving, Testing Applications and Tools, SOAP, SOA

Tools: Microsoft Test Manager 2012-2013, Microsoft TFS (Team Foundation Server) 2012-2013, MS SQL Server

WORK HISTORY:

Confidential, Lakewood, CO

Quality Assurance Specialist

Responsibilities:

• QA Tester - for above application
• Microsoft Test Manager
• Microsoft TFS (Team Foundation Server) 2012-2013
• MS SQL Server
• Regression and New Products tested on a series of Confidential suite of tools
• Provided examples of the use of MTM on Regular and Exploratory testing

Confidential, Denver, CO

SR QA Tester

Responsibilities:

• Lead Tester Worked together in a close team environment with Project Mgmt. / System Analyst / User Acceptance on testing on the launching a new customer data management system (Customer Data Interface) from a legacy 1TB CustomerDataManagement system, migration, data integration system which connected and continued working to integrate SalesForce.com
• Excellent track record for Manual, Functional Testing, Black-White testing, Positive - Negative Testing, Web Testing
• Worked with multiple interdependent systems and it’s successfully integration to the business/end/UAT team to meet and exceed their requirements and expectations
• Work with business and development to determine requirement coverage, create test cases to test iteration and develop requirement traceability, UAT entrance and execution. Including performance, security, and legal constraints
• Lead resources within the test team to assist UAT data collection, UAT test planning, UAT defect/issue management, Execution Reporting and Test Findings.
• Played a vital role as liaison between the end user, business and UAT team and the QA subject matter experts, in order to work closely with the customer, balancing the end users expectations though the testing cycle while managing all aspects of their execution progress. This would ensure the end users focus on the completion of and adherence to the scope for testing and the end users expectations.
• Agile Modeling Rally
• Manual, Functional Testing
• Black-White testing, Positive - Negative Testing
• ETL Testing and Migration fallouts/mapping, database warehousing and customer data integration using Informatica
• CaliberRM
• Quality Center (ALM xi) - expert in QC
• TIBCO Rendezvous for Bus messaging
• Parasoft SOA 6-9 versions for our testing Web Services
• Testing validated using security tokens with Eclipse for SalesForce.com consolidation Created a FAQ Library for references to all the applicable applications for both Legacy and SalesForce.com in relation to the applications assigned to my testing team
• Assisted the Automation Team (originally used Win Runner and moved to HP QTP (Quick Test Pro) on various projects for Black Box testing flows (Positive/Negative) prevention/validation/reporting defects for the automation team till defect closure or a Change Request is needed.
• Assisted the Load Testing team (Load Runner used) on the areas of possible choke/spikes/performance areas for several applications, run the tests together with the Load Test team and report the results to the various Projects.

QA Engineer

Confidential, Denver, CO

Responsibilities:

• First-rate track record for Manual, Functional Testing, Black-White testing, Positive - Negative Testing, Web Testing
• Tested an architecture called Events Manager: a core component of Service Delivery Platform, to implement Quote-to-Revenue system, by providing value added services such as real-time Order Status and & Fallout Management
• Worked with multiple interdependent systems and it s successfully integration to the business/end/UAT team to meet and exceed their requirements and expectations
• Work with business and development to determine requirement coverage, create test cases to test iteration and develop requirement traceability, UAT entrance and execution. Including performance, security, and legal constraints
• Lead resources within the test team to assist UAT data collection, UAT test planning, UAT defect/issue management, Execution Reporting and Test Findings.
• Played a vital role as liaison between the end user, business and UAT team and the QA subject matter experts, in order to work closely with the customer, balancing the end users expectations though the testing cycle while managing all aspects of their execution progress.
• This would ensure the end users focus on the completion of and adherence to the scope for testing and the end users expectations
• Manual, Functional Testing
• Black-White testing, Positive - Negative Testing
• CaliberRM
• IBM Rational
• Quality Center (ALM xi) expert in QC
• Parasoft SOA 6 - 9 versions for our testing Web Services
• Lead Tester for a project by our Business Market Group, for data synchronization our legacy BEA Portal to an application for workflow process (es) Sales, Legal, Hierarchy, Partners, etc.
• Black-White testing, Positive - Negative Testing
• TIBCO iProcess Modeler,
• TIBCO Business Studio
• ETL Testing and Migration fallouts/mapping, database warehousing and customer data integration using Informatica
• Quality Center (ALM xi) - expert in QC
• Tested a Remedy Help Desk Ticket creation project for Network Alarming to meet the SLA (Service Level Agreements) for our customer that was to be used for Network Operations of Confidential
• Lead Tester for a team that assisted in the migration of Legacy Systems and Integrated SalesForce.com i.e.: Legacy Systems SAVVIS/ Confidential and other backend systems and databases using Informatics Data Migration, Master Data Management and Test Data Management to integrate to SalesForce.com
• Manual / Functional Testing
• Black-White testing, Positive - Negative
• Parasoft SOA 6-9 versions for our testing Web Services
• Assisted the Automation Team (originally used Win Runner and moved to HP QTP (Quick Test Pro) on various projects for Black Box testing flows (Positive/Negative) prevention/validation/reporting defects for the automation team till defect closure or a Change Request is needed thru Manual/Functional Testing, Black-White testing, Positive - Negative Testing, new functionality, bug fixes, etc.
• Parasoft SOA 6-9 versions for our testing Web Services
• Testing validated using security tokens with Eclipse for SalesForce.com consolidation
• Testing validated using security tokens with Eclipse for SalesForce.com consolidation
• Repeatedly Tested and delivered quality applications to business
• Partners, utilizing many different software development approaches.
• Expert on front end GUI Manual Testing and QA knowledge to research defect, document and endure its closure to user’s expectations
• Proficient in a variety of software testing methodologies such as Agile, Rapid Application Development, Rational Unified
• Processing(RUP),(XP) Extreme Programming, CMMI to Waterfall
• Provided the organization uninterrupted delivery of quality software applications, fully tested regardless of methodology
• Work with business and development to determine requirement coverage, create test cases to test iteration and develop requirement traceability. Including performance, security, and legal constraints
• Lead resources within the test team to assist UAT data collection, UAT entrance and execution UAT test planning, UAT defect/issue management, Execution Reporting and Test Findings.
• Played a vital role as liaison between the end user and the QA subject matter experts, in order to work closely with the customer, balancing the end users expectations though the testing cycle while managing all aspects of their execution progress.
• Lead Tester for onshore USA Testers and several offshore testers in Bangalore/India. Trained onshore and the offshore team (10 years + )
• Contributing to team member cross training by effectively managing direct reports in integration of multiple projects

Confidential

System Analyst

Responsibilities:

• We expanded deploying the new system on the additional cable companies, trial cities and areas to and validate the user acceptance from services, billing, movies on demand, the start of interconnectivity what we presently have.
• The introduction and integration on the present legacy Confidential systems to ours, was also a challenge that was of great value back then.
• An application I was very involved in testing, user acceptance, by using the most efficient tools we presently had to route the cable technicians the most efficient way by using certain algorithms and area maps before GPS was open to what we presently have.
• Managed the airline s station in all aspects of the operations of Mexicana Airlines, a foreign flag carrier.
• Manpower requirement for the station (hire, interview, etc.)
• Managed Contract Services for the airline
• Catering
• Maintenance / Parts Inventory for different aircrafts
• Fueling
• Ramp Baggage Loading Offloading
• Baggage Services (Lost and Found)
• Flight Operations and flight planning
• Airport Ticket Counter checking
• FIS International arrival
• Aircraft security/ Passenger Security 3rd party services
• Interface with pilots and flight attendants needs, their hotel and transportation services
• Airport Lease and Use Agreements
• Liaison for Mexicana with the FBI, FAA and Denver Airport Operations and Management
• Liaison for Mexicana with US Customs Director, US Immigrations Manager, USDA Agriculture Manager
• Accountant for the station with a 16Million budget
• Assisted Sales manager and reps to enhance the Mexicana Airlines experience and ambiance for total passenger satisfaction on their flights
• Instrumental on the move from Stapleton to the new DIA Denver International Airport from the creation of our ticket counter and ramp space, and operations on newest airport in the country then.

Confidential

Station Manager

Responsibilities:

• Managed the airline’s station in all aspects of the operations of Mexicana Airlines, a foreign flag carrier.
• Manpower requirement for the station (hire, interview, etc.)
• Managed Contract Services for the airline
• Catering
• Maintenance / Parts Inventory for different aircrafts
• Fueling
• Ramp - Baggage Loading Offloading
• Baggage Services (Lost and Found)
• Flight Operations and flight planning
• Airport Ticket Counter checking
• FIS International arrival
• Aircraft security
• Interface with pilots and flight attendants needs, their hotel and transportation services
• Airport Lease and Use Agreements
• Passenger Security 3rd party services
• Liaison for Mexicana with the FBI, FAA and San Jose Airport Operations and Management
• Liaison for Mexicana with US Customs Director, US Immigrations Manager, USDA Agriculture Manager
• Accountant for the station with a 6Million budget
• Assisted Sales manager and reps to enhance the Mexicana Airlines experience and ambiance for total passenger satisfaction on their flights