SUMMARY

• Over Seven years of cumulative experience in Software Quality Assurance methodologies, with diversified skills in manual and automated testing.
• Experienced in preparing Test Strategies, Test Plans, Test Scripts, Test Reports and Test documentation.
• Extensively experienced in Test Planning & Execution, Resource Staffing, Project Monitoring & Control, Requirements and Scope Management.
• Proficient of the Software Development Life cycle and well versed with the various testing models like V - Model and Waterfall model.
• Experienced with both Black Box and Grey Box testing.
• Experienced in performing Functional Testing, GUI Testing, Backend Testing, Regression Testing, User Acceptance Testing, and Compatibility testing.
• Extensively experienced in using HP ALM/Quality Center with correlation technique, run-time setting, and analyze the results to find out bottlenecks and root cause of performance barrier.
• Strong Knowledge in Defect tracking and Defect management tools such as HP ALM/Quality Center.
• Extensively experienced in using automation tools like QTP/UFT.
• Experienced in writing and executing automated testing scripts primarily with QTP/UFT.
• Proficient in creating and executing VB Scripts in QTP/UFT.
• Experienced in validating XML SOAP messages through SOAP UI.
• Excellent Team Member with good Communication and Interpersonal skills.
• Able to organize and prioritize workload in order to meet necessary deadlines.
• Excellent organizational skills and the ability to handle multiple assignments concurrently.

TECHNICAL SKILLS

Testing and bug tracking Tools: HP Quality Center, JUnit, JIRA, HP ALM,SQL

Web servers / App servers: IIS, Web logic server

MS Tools: MS Excel, MS Office, PowerPoint, MS Project, MS Outlook, MS Visio

Language Proficiency: C, C++, C#, Java, PL/SQL, VB, Shell Scripting, ASP.Net, CSS

Operating Systems: Windows, Unix/ Linux

Test Automation Tools: HP Quick Test Pro, HP UFT

Data Base: ORACLE, DB2, MS Access, SQL Server

PROFESSIONAL EXPERIENCE

Confidential, NY

Telecom Tester

Responsibilities:

• Executing test case both in Manual and Automation.
• Participated in the System Test Plan reviews, Test Scenarios, Test Cases Review.
• Developed all Test scenarios and Test cases for Inventory Management initiative.
• Worked closely with Business Analysts and Developers to fill the gaps in the requirements.
• Validation done on account number and telephone number if provisioning is a success
• Report and update defects on SBM application.
• Involved in Agile environment to understand Business Requirements and Functional Requirements gathering, and reviewing process.
• Performed various types of testing including GUI, functional, regression, integration, system, User acceptance testing, security and configuration testing.
• Tracked the bugs and reported usingJIRAfor global test management.
• Used HP ALM for maintaining the Test Plans and Test Cases.
• Executed, Defect management, Reported with other features of HP ALM.
• Used HP ALM to organize and manage all phases of the software testing process, including planning tests, executing tests, and tracking defects.
• Wrote SQL queries to test database tables for back end testing.
• Developed Automated Test Scripts to perform Functional Testing.
• Performed the Regression Testing to make sure that the bug has been fixed and the application is running properly using UFT.
• Enhanced the recorded scripts to resolve synchronization; Enhanced recorded test scripts using VB Scripts in UFT.
• Tested functionality of the application by inserting various check points like standard check points, text check points, table check points, image check points, and database check points in UFT.
• Created Multiple & reusable Actions using UFT.
• Developed Keyword driven Automation framework and re-usable functions using UFT.
• Automation provisioning tool is used in executing data and OV test cases
• Mac number, Telephone number are cleaned in lab utility application
• Placing order in IDA and route in the cable data were the job id comes up.
• WHA, FSM, JSI application used for provisioning
• Assist in the review and design of testing process, procedures, templates and metrics.
• Reschedule order, Clone account number are done in Cable data
• SDL test cases are validated in CCIP if data install or OV is a success by looking up the sigma events logs.
• Automation provisioning tool is used for SDL test case for Get account preparation, check if SDL modems are clean in residential or commercial.
• Worked in environment such as INT, Qa1, Qa2, and Qa3.
• Eight and Sixteen channel modems are used also for provisioning.
• SMC, NSMIC application used for validation of Telephone numbers if provisioning is a success.
• Msag account numbers in Trio based on which city the Telephone number should be.
• Modem swap, Standard Move Transfer, OVMT, Data install with 2 OV are some of the execution done.
• Used Quality center as a test management tools for storing Automation artifacts and manual test case
• Tracks execution result and prepares to effectively communicate testing progress

Environment: Boost, Trio, ALM, Strata, Cable data, WHA, IDA, INT, CCIP, SBM, FSM, JSI, Auto provisioning, Soap UI, Leaf lite, SMC, NSMIC, lab utilities

Confidential, Oakton, VA

QA Analyst

Responsibilities:

• Implemented complete QA cycle for the project at all stages of software development life cycle (SDLC).
• Analyzed Business requirements, Functional specifications and Technical Design documents and translate them into Test Scope.
• Gathered QA metrics from the team and Forwarded overall test metrics to the management.
• Prepared Test Plan and Test Cases using Requirement documents.
• Performed full life cycle of testing by testing in Test, Stage, Pre Production, Post production and Support.
• Performed Black box testing, Smoke, GUI, Functional, Ad-hoc, System and Regression testing.
• Used HP ALM as Defect tracking system to maintain defects.
• Worked with HP ALM for Test analysis, Planning, Traceability matrix, log the new defects and the tracking of defects.
• Ensured the actual results match expected results using HP ALM.
• Wrote complex SQL Queries to find out that the data is correctly populated in each field.
• Used UFT for Functional and Regression Testing of the application.
• Developed Test scripts using VB script to perform automated test from UFT environment.
• Developed a Keyword Driven Automation Framework with VBScript in UFT.
• Involved in Functional, System, Regression, Integration and User Acceptance testing using UFT.
• Worked with scripting languages such as VB and shell scripts for automatic testing.
• Generated complex defect reports in various environments like UAT to ensure the proper delivery of the application into the production environment.
• Verified the integration of various components in the application and executed end-to-end testing.
• Participated in development meetings and Agile Development Sprints.
• Participated in Release Review/Requirement Analysis and Design review meetings.
• Involved in Defect Analysis and Review meetings.
• Involved in the tracking and updating of the Requirement Traceability Matrix.
• Created External Actions to make use of them in all the different scripts created means for different kinds of claims.

Confidential, Wilmington, DE

Software Tester

Responsibilities:

• Wrote Test cases and created test data for Positive, Negative and boundary condition testing.
• Developed Standardize Matrix and Reports to keep track of team activities.
• Worked with team in agile methodology to develop the test cases and execute.
• Supported the test strategy through planning and execution.
• Created and maintained the Test and Defect control matrix for each testing phase.
• Developed and presented Test approach, Test strategy and Test Plan.
• Worked on Unit, Integration, System, Positive and Negative, Black Box, and Functional testing.
• Used HP Quality Center to create Test Plan and Test Cases; and executed those using HP Quality Center.
• Involved in using Quality Center for Bug tracking and Defect reporting.
• Maintained releases and cycles in HP Quality Center.
• Wrote and executed SQL Queries to get testing data to validate standard.
• Created and maintained shared object library, Functions, data sheet in Quality Center for UFT.
• Developed Automation Scripts for functional and regression testing using UFT.
• Worked with UFT Data Driven Test Automation Framework.
• Provided support to testing and UAT team with tools and issues.
• Installed, configured SOAP UI to test web services.
• Involved in assisting with application training of new resources.
• Interpreted quality audits, coordinated improvements and change, and facilitated test methodology across multiple business units.
• Wrote test cases to test the application manually in Quality Center/ALM.
• Documented Test Plan Requirements and then formalized those requirements into viable Test Plans along with importation of said Test Plans into Quality Center/ALM.
• Data validation and Database integrity testing done by executing DML statements.
• Created test script and manual test procedures for connecting to various internal and external web services.

Environment: Java, C#, Oracle, .Net, MS Office, MS Excel, MS Visio, HP Quality Center, QTP, HTML, C/C++, VB Script, SQL Server, Windows, TFS

Confidential, Bloomfield, CT

QA Tester

Responsibilities:

• Involved in the tracking and updating of the Requirement Traceability Matrix.
• Created External Actions to make use of them in all the different scripts created means for different kinds of claims.
• Performed Manual Testing for the EDI transactions.
• Conducted GAP analysis and filling gap according to the format set by HIPAA.
• Formulated detailed Test plans, Test cases and created test procedures by actively participating in project meetings and walkthroughs.
• Created Scenarios and performed scenario based testing and designed, updated and reviewed Test Cases.
• Automated the manual test cases using an automation tool.
• Involved in both manual and automated testing of the application.
• Followed agile methodologies during testing phase of the project.
• Involved in Regression testing, and the tracking and updating of the corresponding Progress report charts.
• Wrote test cases to test the application manually in Quality Center/ALM.
• Documented Test Plan Requirements and then formalized those requirements into viable Test Plans along with importation of said Test Plans into Quality Center/ALM.
• Wrote SQL statement in Script to retrieve data from database.
• Performed Test Script Execution by using Quick Test Pro.
• Designed Automated Test Suited for regression testing in QTP/UFT.
• Verified the rectified bugs by testing the application both manually and executing the scripts using QTP/UFT.
• Participated in walkthroughs for the evaluation of the test plan with the QA Lead and development team.
• Made arrangements for functional consultants and other project personnel to execute or supervise testing.
• Involved in the review meetings to ensure the QA Project Plan schedules were adhered to and the critical path activities meet the deadlines.
• Creating test case as per functional requirement.
• Use TFS system to help manage product backlog and test cases assigned to each product backlog
• Use TFS system in planning, requirements, coding, testing, deployment and maintenance
• Involved in testing integration between claims application and other applications like providers Drugs and Eligibility.
• Involved in testing the integration between claims application and other applications like. Drugs and Eligibility.

Environment: C#, QTP, Quality Center, MS Office, VB Script, SOAP UI, CSS, XML, TFS, Java, .Net, Oracle, SQL Server, UNIX, Toad, Windows, MS Visio, C, C++.