SUMMARY

• 4.5 years of banking experience. I worked as a customer officer with Confidential Bank and Assistant Manager with Confidential Bank.
• 1.5 years of IT experience as a QA intern. During Internship, I worked in banking project with New York FTP and currently I am working on health care project with North America Medical Technology Group (NAMTG).
• Extensively worked as a QA Analyst in Web applications, Client Server applications and Database systems for different software domains.
• Expertise in Installing and configuring the test environment on both Windows and UNIX platforms.
• Expertise in testing various applications developed in Java, .net, oracle and c++.
• Well versed in analyzing Requirements, System Specifications, Use - Cases and Technical specifications.
• Experience in writing Test Plan and Test Cases for Web and Client/Server applications.
• Experience working in Agile environment.
• Good experience in SQL queries and executing Shell script UNIX/LINUX.
• Experience in GUI testing, Regression Testing, Functional Testing, Database Testing and User Acceptance Testing.
• Good at bug-reporting and bug-tracking using Test Management tools like Quality Center, Bugzilla.
• Proficient in test execution and management of testing defects.

TECHNICAL SKILLS

Testing Tools: HP QTP/UFT, HP Quality Center /ALM, Verizon One, Toad, SoapUI, JIRA

Database: Oracle, MS SQL

OS: Windows XP/2000/7, Unix, Linux

Tools: FileZilla, Putty, Winscp, Version one, Jira

Microsoft Tools: MS word, Powerpoint, Excel

Browsers: Internet Explorer, Mozilla Firefox, Google chrome, Safari

PROFESSIONAL EXPERIENCE

Confidential

Quality Analyst Intern

Environment: JAVA, PHP, Linux (RHEL), SQL, QTP, HP ALM (Quality Center ), Mobile Application Testing, XML, Web Services, HTML, Java Script.

Responsibilities:

• In Agile environment attended daily standup meetings
• Reviewed User Stories.
• Attended Sprint planning meeting.
• Designed and executed test cases in VersionOne Tool.
• Designed and Developed Test Plan based on BRD and User Stories.
• Tested all modules - Patient Management, Doctor, Admin web services and Insurance claims web services.
• Written and executed SQL queries and joins, Group by clause, having clause etc. to validate the data.
• Filed and tracked the defect using Quality Center(AML).
• Validated Reports by executing SQL queries compared the data using File comparison Tool ExamDiff.
• Created Test Data for QA and UAT.
• Worked on Linux /UNIX Environment executed Shell scripts to start/ stop the servers.
• FTP log files from Linux to windows using FTP Tool- Filezilla and updated the bug with error details.
• Involved in Smoke Testing, Regression Testing and User Acceptance testing .
• Involved in ETL Testing (Data is extracted from flat files, multiple databases and transferred to target database. Validated the data as per Mapping Documents .
• Tested mobile version of the application.
• Prepared daily /weekly status reports on test execution, defect, RTM etc.
• Involved in planning test execution activity, defect reporting and analyzing test metrics.
• Followed Agile/Scrum methodologies for all of the project activities.

Confidential

Quality Analyst Intern

Environment: JAVA, PHP, Linux (RHEL), SQL, QTP, HP ALM (Quality Center ), Mobile Application Testing, XML, Web Services, HTML, Java Script.

Responsibilities:

• Attended Sprint plan meetings, Daily standup meetings, and Reviewed user stories in Agile Environment.
• User Stories were tracked using Jira.
• Validated schedulers to make sure the mortgage account generated and reports are generated for each customer.
• Validated CRON jobs executed as per the schedule.
• Tested end to end application process including, signup, sign in, amortization schedule, pre-approval letter, loan approval process, online payment and monthly statements.
• Tracked the defects using JIRA.
• Developed Test Cases to test Web Services and RESTful calls using SoapUI tool.
• Validated WebServices and RESTful calls by comparing the data with Database and User Stories.
• Executed SQL queries, Joins and Performed Backend testing and ensured the retrieval of the data from the database.
• Validated Reports and statements.
• Conducted Regression Testing on various builds of the application and reported the defects to the developer using JIRA.
• Involved in complete Software QA Testing life cycle right from reviewing user stories, test plan, test cases, test data prep, smoke test, test case execution, defect tracking, regression testing, UAT, Integration testing, security testing and many more activities.
• Involved in the documentation of Test Plan, Test cases, Test Data Document and RTM (Requirement Traceability Matrix).
• Validated Data for ETL process and compare the data from source data with target data.
• Executed Shell scripts to start / stop web servers, web services, app servers on Linux based on the need.

Confidential

Assistant Manager

Responsibilities:

• Ensuring Service & Quality Management
• Handling of Current accounts, Saving accounts and Insurance policies.
• Lobby management.
• Handling all retail branch banking queries and Investments.
• Handling balance bucketing of Saving accounts and Current accounts.

Confidential

Junior Officer

Responsibilities:

• Ensuring Know Your Customer (KYC) and Anti-Money Laundering (AML) norms at all times.
• Handling of Current accounts and Saving accounts.
• Handling balance bucketing of Saving accounts.
• Collating of daily sales report in the branch.
• Handling all retail branch banking queries and Investments.