SUMMARY

• Around 7+ years of Professional IT experience in Software Development Life Cycle (SDLC).
• Experience in Industry Standard Methodologies such as Agile and Waterfall.
• Responsible for analyzing the business needs of customers and coordinated with the team to propose solutions. Specialized in testing for Client/Server and Web based Applications in Healthcare, Finance and Banking industries.
• Extensive working experience in Functionality Testing, Regression testing, Integration testing, Stress testing and Load testing.
• Excellent in SQA (Software Quality Assurance) with Manual and automated Tools - Selenium, HP (Mercury) Quality Center and QC.
• Extensively used JIRA for reviewing user stories. Worked on the follow up of Open, In-progress and closed tasks. Created and updated JIRA tickets with relevant status and notes in comments.
• Experience working in an Agile environment and attended all the Agile ceremonies such as Backlog grooming, Sprint planning and Sprint Retrospective meetings.
• Proficient in creatingTest Cases using user storiesand requirements.
• Validated Data using SQL queries to check whether the displayed data matches with the original input data from the database.
• Experience in defect tracking system and defect life cycle
• Strong exposure testing applications on different browsers - IE, Firefox, Chrome, Safari.
• Experienced in facilitating User Acceptance Testing for go-live.
• Experience with Data-driven testing and writing SQL queries for database manipulations.
• Possesses excellent Communication, Presentation, analytical, Interpersonal and Coordinating skills to work and interact in Team Environment.

TECHNICAL SKILLS

Methodologies: SDLC, Agile, Scrum, RUP, Waterfall, Requirement Analysis

Tools: JIRA, Selenium, Mercury Quality Center, Test Director, WinRunner, Quick Test Pro, Toad, Clear Quest, Load Runner

Programming: C, C++, Java, Visual Basic, HTML, XML, Java Script, CSS, UML, SQL, PL/SQL, VB

MS Office: MS Access, Excel, PowerPoint, MS Visio, MS Project

Databases: MS-Access, Oracle 9i, Oracle 10g, SQL Server

Reporting Tools: Crystal Reports, SSRS, Report Painter, SharePoint

Operating Systems: Windows, Unix

Other Tools: Postman, Cucumber, Rational Requisite Pro, SQL, Snag IT, UML, Bugzilla, Clear Case

PROFESSIONAL EXPERIENCE

Confidential, MA

QA Analyst

Responsibilities:

• As an active member of iterative product development methodology, participated in Daily stand-up call, Sprint planning, Sprint Demo and Sprint retrospective.
• Extensively involved in writing test cases by reviewing Functional Requirement Documents and User stories through JIRA.
• Reviewed business requirements and prepared Test plans which involved various Test cases for all the assigned modules/projects.
• Participated in the full life cycle of an Agile project and applied QA practices to ensure full Functional testing of new features being added in every sprint, as well as major Regression Testing for all previously implemented functionality in every sprint.
• Identified defects and developed defect tracking logs.
• Extensively used SQL Queries to check the integrity of data and to perform Backend testing.
• Detailed knowledge in testing the 835/837 file format including segments and loops and creating a wide variety of claims according to the HIPAA compliance.
• Identified the test cases that need to be automated using Selenium IDE andcreated automated scripts inEclipse using Java programming.
• Experience in finding web elements using identifiers like CSS Selector, XPath and HTML ID.
• Involved in API testing to verify the workflow between modules and validated the response as per the requirement.
• Experience in Test Automation suites using Cucumber, JUnit and TestNG.
• Involved in the integration testing of two major modules to ensure connectivity between the modules.
• Used JIRA for bug tracking and reporting, followed up with the Development team to verify bug fixes and update bug status.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: JAVA, SQL, UNIX, Selenium, MS Office (MS Word, Excel, PowerPoint), QC, Oracle.

Confidential, NY

QA/IT Business Analyst

Responsibilities:

• Responsible for managing the SDLC of core products by using a high degree of expertise to translate business requirement to design a usable, maintainable and sustainable solution.
• Set up the Testing Methodology for the QA department, generating various documents to enable uniformity in recording the test process and results throughout the company
• Maintained Projects, Users, Connections, licenses, and configuration parameters using Quality Center.
• Translate client and internal business requirement and processes into meaningful technical and functional documentation and provide technical recommendation to members of team.
• Worked with Business Users and SME to plan and implement the Test Plan.
• Prepared Test Cases for Manual and Automated Testing and used Selenium IDE for Regression Testing
• Provided production and staging environment technical support to client to resolve issues, provide guidance and validate new development to ensure proper functionality.
• Involved in API Testing to validated the business logic and for the response received is as expected.
• Involved in writing complex SQL Queries to perform Back End testing.
• Extensively used the SQL function and stored procedure for enhancing the applications.
• Involved in Regression, UAT (User Acceptance Testing), Unit and System Testing using Quick Test Pro.
• Modified the test cases according to business requirements as well as whenever any new release has been delivered.
• Verified all the build or release related issues and resolve then through discussion with business analysts with the user’s approval.
• Participated in weekly status meeting with Development and Management Teams.

Environment: Oracle, SQL Server 2000, Windows 2000/XP, IIS, Quality Center, QTP, Load Runner.

Confidential, CA

System Analyst

Responsibilities:

• Involved in gathering user requirements and prepared System Requirement Document.
• Communicate with the business unit to gather requirements and accurately document technical/functional requirements within a compound application environment.
• Utilized various project management techniques to effectively facilitate change management for validation.
• Versatile use of appropriate SDLC (agile and waterfall) to achieve project goals and timelines.
• Successfully documented software functionality for conversion to a different technology platform.
• Work in collaboration with the QA team to ensure test cases are sufficient, regression cycles are performed and a high-quality testing is completed within the project timeframe.
• Provided ongoing support for the projects to business clients post deployment to ensure successful operation.
• Involved in extensive backend testing by using SQL queries.
• Conducted user-workshops for Process and Data Modeling of a software management system.
• Developed and coordinated analytics and quantitative modeling associated with the Internal Rating System. Worked with different lines of business (consumer and commercial) to integrate system requirements.
• Creating detailed process flows and visual diagrams to assist understanding of technical process.
• Formulated scope definition, analysis, design, unit testing, system testing, and integration testing and production support.

Environment: Oracle, QTP, Quality Center, SQL, Java, VB Script, XML, Windows XP.

Confidential, Rockville, MD

Software Tester

Responsibilities:

• Analysis of system requirements for testability
• Testing support including creating test plans, writing test scenarios, creating and executing test scripts and documenting results using Mercury Quality Center tool.
• Data setup/manipulation/validation using SQL queries in the Oracle database
• Maintained log of software issues for Regression testing and reported defects.
• Partial automation of regression testing process using QTP
• Documentation Support including end-user procedures, training documents.
• Production support including end-user support and helpdesk support
• Interacted with other teams (test team, development team, DBA) to resolve issues
• Attended team meetings and reported status to test team lead.

Environment: Oracle 9i, Oracle 10g, Toad, Mercury Quality Center, QTP, Windows, MS Office. UNIX