SUMMARY

• A professional with 20+ years of business experience at insurance and consulting companies. Excellent problem solving, analytical skills and strong quantitative background.
• Highly adaptive to different working environments, both as an individual and as a team player. Worked with multiple stakeholders in multiple projects.
• Extensive ability to liaise with various user groups, understand teh business requirements & translate them into functional & technical documentation.
• Over teh course, developed teh necessary soft skills in accomplishing teh project specific goals & deliverables.

AREAS OF EXPERTISE

Financial Statement Analysis: Analyzed Staple’s Financial Performance over a 5 - year period.

Investment Analysis: Worked on a portfolio of 3 stocks and 2 mutual funds to come up with an investment strategy, which would maximize teh return on teh portfolio while being mindful of teh risk.

Asset Management: Practiced active portfolio management by analyzing an individual stock for possible purchase by teh school’s Student Managed Investment Fund.

Individual Taxation: Analyzed and computed teh tax return of an individual.

TECHNICAL SKILLS

Operating Systems: HP-UX 10.2, Windows NT, Windows 95/98

General Applications: MS Word, MS Excel, MS PowerPoint, MS Access, MS Visio, Knowledge of Lotus Notes, TCP/IP, Elixir, SQL Server 7.0, HP Quality Center, Business Objects XI, CALYPSO

Programming Experience: C, JAVA, and SQL

PROFESSIONAL EXPERIENCE

Robotics Process Automation Lead/Senior Business Analyst

Confidential, Johnston, RI

Responsibilities:

• Creating process flows, BRD/SRD and supporting documents for Integrated Payables (Card, ACH, ACH+, Check products) & Derivative (Interest Rate, Commodities, FX) projects.
• Scoping out processes for potential process automation with volume/benefits analysis.
• Creating user stories in JIRA, backlog grooming/refinement and prioritization with business.
• Conducting Sprint Ceremonies (Planning, Standups, Reviews and Retrospective).
• Involved in risk assessment, access provisioning, production readiness and deployment activities.
• Managing demand issues, budgeting and forecasting in Planview.

Internal Auditor Lead

Confidential, New York, NY

Responsibilities:

• Planning and Scoping of Internal Audit projects by meeting with business & technology stakeholders.
• Identify teh key controls dat need to be tested.
• Perform Control Design Assessment and Control TEMPEffective Testing to identify and resolve vulnerabilities.
• Report exceptions to management and stakeholders so they can be addressed by respective business/technology teams.

Quality Assurance Lead

Confidential, New York, NY

Responsibilities:

• Worked in Agile environment, with an ability to accommodate and test teh newly proposed changes at any point of time during teh release.
• Worked with tight iterations throughout teh development cycle in Agile.
• Responsible for reviewing teh Test Cases and Test Scenarios for Functionality, System Testing and GUI Testing and creation/conceptualizing teh Test Plan.
• Performed manual testing prior to automate testing on teh application.
• Attending daily Scrum meetings with teh QA, Development and Product teams.
• Helped in performance testing for API, by writing and running teh performance tests, collect data and generate reports.
• Involved in testing of database using SQL queries.
• Interacted with developers to resolve technical issues and investigated software for faults.
• Involved in teh end-to-end test and responsible for teh Quality Assurance of Application to complete within teh project timelines.
• Used Quality Center to log and address defects/issues for change management.

Senior Business Analyst

Confidential, New York, NY

Responsibilities:

• Elicit requirements, document & obtain teh BRD, FRD reviewed/signed off by various stakeholders.
• Coordinate with technology teams to have teh business requirements implemented in teh system.
• Document Use/Test cases, testing and coordination of User Acceptance Testing.
• Ensure screen functionalities (i.e. Setups, Inbound and Processing) are working as expected.
• Validate final outputs using Business Objects tool to ensure teh test results match up with teh source data.
• Propose key enhancements to systems and ensure they get implemented.
• Develop training materials & coordination of training activities.
• Involved in creating teh Proof of Concept for integration of Allocations Processing System (APS) & Equity Compensation Data Warehouse (ECDW).
• Plan, coordinate & perform test activities for Continuity of Business (PeopleSoft & Business Objects).
• Coordinate software development and maintenance activities with technology teams for all Incentive Compensation applications.
• Manage teh Critical Success Factors and ensure they are met before go live.
• Conduct detailed walkthrough sessions on baselined Target Record, Interface Control Document with key stakeholders to aid in correct mapping of Legacy Product Processor fields and ensure feed files/specification from source complies with CDA.
• Perform extensive Map and Gap exercise for various source systems & Product Processors with Technology and Finance teams.
• Ensure dat teh Development & Data Modelling teams are in agreement with teh map-gap and additional requirements.
• Identify gaps and work towards resolution of these critical gaps.
• Define requirements for default values, enrichment or transformation logic along with various metadata setups (i.e. Feed definition with SLAs) and ensure FRO team TEMPhas completed these metadata setups for successful processing of feed files.
• Review of BRDs to ensure business requirements are met and in line with FRDs.
• Defects management & reporting using teh HP Quality Center.

Business Analyst

Confidential, New York, NY

Responsibilities:

• Improve operational process efficiency utilizing LEAN project tools.
• Worked with various Operational groups (i.e. Asset Services, Stock Loan, DTC Settlements, Cash Management, Collateral Management & Valuations, RMBS, Novations, Sales Support and Global Credit Trading-Financial Control) within Corporate Investment Banking and Finance divisions of DB.
• Interact with multiple stakeholders & drive discussion towards extracting relevant project specific information.
• Ensure project team performs teh job necessary in producing quality deliverables within teh set deadlines.
• Document processes & applications by creating templates to highlight required information while understanding teh system & process flows.
• Understand teh scope of functions being migrated by analyzing them from a Business User’s perspective to capture teh various risks for risk assessment and develop complexity estimation. Create application, infrastructure requirement documents and pipeline entry documents.
• Collect existing documentations from teh respective business groups to perform GAP analysis and identify missing items.
• Prepare sizing estimation for projects to determine teh resource allocation for timely completion of all underlying deliverables in migration of functions.
• Lead interviews with teh Subject Matter Experts and Process Managers to gain system/process noledge to create System/Process Maps and utilize them to identify opportunities and improve operational efficiency.
• Analyze processes front to back, utilize Lean project tools and translate opportunities in terms of capacity (FTE based) and cost (FTE or transaction based).
• Utilize Whiteboard Scheduler (i.e. graphical format) to publish daily operational activity and observe improvement/slag in performance by comparing to key metrics.
• Complete Project Selection & Prioritization (PSP) template for benefits realization, create project and upload PSP into Share Point site to track progress.
• Work with business groups to ensure teh desired future state is achieved & teh associated benefit/cost saves are realized. Prepare LEAN project scorecard to track teh total FTE & cost saves across all LEAN identified business groups for teh US geography.
• Create/Upload Workflows and Detailed Business Operating procedures using tools like teh Workflow Manager and Workflow Query Manager while ensuring relevant documentation standards are met.
• Suggest Key Control Metrics in teh form of Benchmarks/Key Performance Indicators to management and ensure successful implementation of teh control metrics in a live production environment. Create Written Supervisory Procedures, Schedule of Services and Business Continuity Management documents.
• Create teh Project Initiation Document (PID) for each of teh business groups by collecting/creating all required documents within teh PID and ensure facts represented in teh PID are accurate.
• Observe & highlight to management key risks & issues (i.e. systems migration, audit, SOX, operational issues etc) dat are currently present within teh respective business groups and what actions are being followed to mitigate these risks.
• Extensive working noledge of teh financial regulations & making teh client compliant with teh new regulations.

Application Developer

Confidential, Great Neck, NY

Responsibilities:

• Developed new, and modify existing, applications for Informix Online Dynamic Server 7.2
• Developed programs to read Bank of New York tapes containing checks issued/cashed daily and reconcile this with information in teh database so as to find out if any checks have been overdrawn, outstanding or to avoid any anomalies.
• Wrote programs to compute loss ratio for Accounting Department to analyze teh total claims paid out against teh total premium received during a given period for all brokers doing business with teh company.
• Extensive working noledge of SQL statements & functions utilized in programming languages.
• Administered Elixir’s OPUS Print Server.
• Implemented I/O screens for users using Informix Online Dynamic Server 7.2
• Supervised daily backup on HP-9000/Informix Online Dynamic Server 7.2
• Managed P.C. Support/Troubleshooting and software installation on Windows NT server and assist users with access/connectivity problems.
• Worked as a liaison between Accounting and IT departments to solve IT related problems within Accounting.