SUMMARY

• Around 9 years of experience in Performance Testing & Monitoring, development of software products and solutions
• Experience in Performance engineering functionalities (Testing & Monitoring)
• Expert skills in HP LoadRunner 9.1, Performance center 9.5 and Jmeter testing tools
• Expert skills in HP BAC, BSM and Sitescope monitoring tools
• Expertise in developing Performance Test scripts using VuGen
• Developed in - house monitoring tool for BMO called as “BAM” with very low development and maintenance cost
• Experience in network(WAN) emulating tools like Shunra
• Onsite-offshore co-ordination
• Capable of estimating project size and resource requirements for individual performance engineering projects
• Training and mentoring of team members
• Planning, structuring, and organizing work efficiently
• Determining work priorities in accordance with project planning, time sensitivity, changing work demands, and policies and practices
• Making reasoned decisions after assessing customer's circumstances
• Identifying and investigating customer problems, issues, and circumstances and provides Recommendations, alternatives, risks, and benefits
• Demonstrates sensitivity to customer satisfaction
• Hands on experience in setting up end to end monitoring for various types of application environments using HP Application Performance Monitoring tools
• Expertise in managing and supporting Application Performance Monitoring operations
• Expertise in executing Performance Tests for various types of Java/J2EE, Citrix, Web services and Siebel applications using Load runner, Diagnostics and Sitescope
• Good knowledge in Banking and Financial domains
• Experience in SQL and PL/SQL
• Install and Configure HP Load runner 11, Performance center 11, ALM for performance testing and defect tracking
• Develop test strategy and plan for performance testing
• Scheduling tasks & Milestone tracking
• Develop and review performance test scripts using Load Runner
• Design test scenarios for Performance Testing based on workload characterization
• Install and Configure LR Monitors, Windows Perfmon for Load Testing
• Execute performance tests and analyze results
• Review the AWR reports from DB team
• Publish performance test execution reports
• Install and Configure HP BSM, HP BAC, HP Diagnostics for profiling, CA Wily
• Install and Configure HP Site scope for Environment monitoring
• Integrating Sitescope, BPM and RUM with BSM
• Upgraded BSM, BPM and Sitescope monitoring tools
• Develop scripts using Load Runner and create monitors
• On call Support whenever needed
• Provide analysis and reports to the End customers whenever ready
• Collect metrics for analysis

TECHNICAL SKILLS

Operating Systems: UNIX and Windows

RDBMS: Oracle 9i, MS SQL and PL/SQL

Testing Tools: HP Load Runner 9.5, Jmeter 2.x and Citrix ESLT 3.6

LR Protocol: WEB (HTTP\HTML), Ajax, Web Click and script, RDP, Web services, Citrix and Siebel

Monitoring Tools: HP BSM 9.01, HP BAC 8.02 and HP Sitescope 11.10

Implementation: HP- BAC/BSM, BPM, Sitescope

Integration: BSM - Sitescope, BSM-SM, BSM-UCMDB

Network Emulator: Shunra

PROFESSIONAL EXPERIENCE

Confidential

Non Functional Testing Lead

Responsibilities:

• Defining Non-Functional Test Strategy, Test Requirements, Test Plan, Test Scripts and Test Data.
• Involving non-functional requirements for testability and participates in the review of the technical acceptance criteria.
• Discussing with solution architect to identify the Performance Test scenarios and volumes for all the DCTS applications.
• Creating the Workload Analysis for the Performance Testing.
• Supporting for BUV testing to execute of operability tests.
• Involving Test Case creation and execution in the Pre-PAT environment.
• Involving NFT outlines the common components for each release to identify early environment/infrastructure issues, testing strategies and early performance testing opportunities.
• Reviewing PCoE logs and reports for Performance test executions in the PAT environment.
• Providing recommendations to improve the environment after the PCOE test execution done in the PAT environment.

Confidential

Performance Test Lead

Responsibilities:

• Ensure the performance aspects of Online Banking for business (OLBB) application on the continuous improvement and enhancements
• Ensure OLBB services remains competitive and working optimally for every release.
• Managed and led end-end Performance testing from planning to reporting
• Participate in planning and implementation of the testing/quality strategy for new and existing modules.
• Define Performance estimates and scope for performance testing
• Prepare workload analysis, performance test strategy and performance test reports
• Work closely with the test team members and co-ordinate day to day tasks across other groups like BA, Application development team, PM and Operations Team
• Implemented Infrastructure monitoring through Sitescope 10.x
• Responsible for collecting AWR reports from databases and analyzed the reports for performance issues
• Designing and executing the scenarios as per the schedule
• Publishing the Analysis Report at the end of every Performance run
• Analyze the reports and shared the observations to application team
• Responsible for monitoring JVM, servlets and web servies from Introscope for the executions completed and generate the reports
• Ensure the testing goals for the project are met
• Coordinate Track variances, and provide status reports to management
• Reporting Experience - Communication with all the stakeholders from the various teams on regular progress & results
• Initiatives worked on include reuse of test artifacts through modularization of scripts
• Suggested enhancements to best practices around automation of performance tests & standards

Confidential

Performance Test Lead

Responsibilities:

• Managed and led end-end Performance testing and monitoring from planning to reporting
• Establish Performance Baseline for the Salesforce CRM system, under specific Performance test conditions
• Implemented BAM tool for monitoring the Capital Markets Salesforce applications
• Business Day monitoring for EP, I&CB, PCG and DB applications using BAM
• Implemented Infrastructure monitoring through Sitescope 10.x
• Gathering performance requirements for the Salesforce cloud application requiring certification
• Responsible for developing and executing Performance test plans in HP ALM
• Define the plan & suggest the appropriate performance testing and monitoring tools and protocols
• Workload Modeling - Define performance workload based on current production statistics / extrapolation models
• Automation of the test cases & scenarios identified during the planning phase
• Creating the Vuser scripts using Load Runner tool with Siebel and Citrix protocols
• Designing and executing the scenarios as per the schedule
• Performed Network testing assessing the performance delay due to latency & bandwidth
• Monitoring the network route by using WireShark and analyzing the results
• Profiling the business flows on selected end users machines using HTTP watch
• Publishing the Analysis Report at the end of every Performance run
• Analyze the reports and shared the observations to application team
• Reporting Experience - Communication with all the stakeholders from the various applications, monitoring teams on regular progress & results
• Initiatives worked on include reuse of test artifacts through modularization of scripts
• Suggested enhancements to best practices around automation of performance tests & standards

Confidential

Performance Test Analyst

Responsibilities:

• Gathering performance requirements for applications requiring certification
• Identifying the various stakeholders who directly or indirectly involved with application testing
• Analyze the architecture of the target application environment
• Define the plan & suggest the appropriate performance testing tools and protocols
• Prepare business flow documents for identified transactions
• Workload Modeling - Define performance workload based on current production statistics / extrapolation models
• Automation of the test cases & scenarios identified during the planning phase
• Creating the Vuser scripts using Load Runner tool
• Designing and executing the scenarios as per the schedule
• Monitoring the application server and database server parameters
• Publishing the Analysis Report at the end of every Performance run
• Analyze the reports and shared the observations to application team
• Reporting Experience - Communication with all the stakeholders from the various applications, monitoring teams on regular progress & results
• Initiatives worked on include reuse of test artifacts through modularization of scripts
• Suggested enhancements to best practices around automation of performance tests & standards

Confidential

Performance Test Lead

Responsibilities:

• Understanding the Load testing objectives
• Preparation of Test Strategy, schedule and effort Estimate and approach to load Testing
• Understand the Application functionality, architecture details and components metrics along with workload characterization
• Prepare business flow documents for identified application transactions
• Coordinate with the application team to resolve the application issues
• Creating the Vuser scripts using Load Runner tool with RDP protocol
• Designing and executing the scenarios with 600 peak users in the controller
• Configure the windows resource monitors on Sitescope to determine the memory and CPU utilization
• Monitoring the application server and database server parameters
• Publishing the Analysis Report at the end of every Performance run.
• Analyze the reports and shared the observations to application team

Confidential

Performance Test Lead

Responsibilities:

• Creating dedicated testing environment
• Actively participate in the requirements gathering/analysis for Performance Testing requests
• Identifying the key business transactions.
• Recorded the scripts for given business transactions using Load Runner.
• Execution of script for multiple iterations and multiple users.
• Preparing Test plans and test reports.
• Creating the test scenarios
• Simulate Performance Tests under peak load

Confidential

Project Management Officer

Responsibilities:

• Mentoring the monitoring objectives to the team and work distribution for team
• Lead the team of L1 engineers for handling APM operations sectioned for NBC Business group
• Project Management Officer for the GAPC projects along with operations team
• Administrated and Maintained 4 BAC Instances and 64 Sitescope servers for this project.
• Executed production monitoring environment upgrade activities to upgrade the environment from BAC version 6.4 to 7.02 & further to 8.02
• Planned and executed the project of upgrading Sitescope servers from version 9.51 to 10.12
• Planned and executed the project of migrating around 7000 monitors set in Hobbit’s Watcher tool to Sitescope for system level monitoring
• Handling the work assignment of Kintana and ITG tickets for Monitoring along with Project Management activities.
• Assigning the tickets to the team members after Initial checkup.
• Understand the application functionality, architecture details, component metrics & deliver the business impact presentations to the new business lines.
• Deployed BSM 9 in stage environment and carried out pre-upgrade evaluation for validating the production monitoring on new version
• Maintaining the workflow and ticket closure of BAC & Sitescope tickets
• Assigning and handling outage calls and resolving the issues
• Upgraded Sitescope servers from 9.51 to 10.12 version.
• Integrated Sitescope servers to BAC and created dashboards for the views in BAC.
• Prepare / update the Vuser scripts (LoadRunner) used for Business Process Monitoring profiles
• Configure the BPM profiles in BAC for 450+ applications
• Configure SLAs in BAC for application and system monitoring metrics
• Coordinate with the application team, Business users & GAPC team for resolving the application issues & Monitoring issues.
• Continuous Improvement Program: Assess the applications’ architecture and deployment topology and define/ refine monitoring strategy to introduce additional monitoring capabilities
• Handled outages pertaining to monitoring / application environments and coordinate for early resolution of the issues.
• Daily, Weekly & monthly metrics collection for the team & reporting to higher management.
• Preparing the Pitches for the Weekly, Monthly and Quarterly business call