SUMMARY

• 11+ Years of Experience in Software Testing, Production Support, Test Management, Software Quality Assurance(SQA), Estimation of project scope.
• Extensive and Strong experience in Testing GUI with Application Developed in Java Portlet.
• Extensive and Strong experience in Interface Testing, Database Testing using SOAP UI and TOAD.
• Extensive and Strong experience in Telecom BSS and OSS.
• Experience in Service Delivery and Service Assurance in Telecom life cycle to fulfil customer.
• Strong Experience in Telecom Billing using AMDOCS Enabler.
• Strong Experience in Retrieving CRD’s from Switches, Format CDR’s, Apply Unit Rate, Run Invoice, Generate the Bill’s, and Account Receivable(AR).
• Strong Experience in Amdocs Ordering(OMS), Clarify CRM, Enabler Billing, Service Assurnace(ISAAC)
• Extensive and Strong experience in Enterprise Business Architect to provide solution Enterprise business.
• Experience in Automation Testing using Selenium with iTM tool.
• Extensive and Strong experience both Confidential offshore/onsite, Team Leading & Project Management in Global team with multiple vendors.
• Extensive experience and Strong knowledge Telecom Software Testing in Consumer and Enterprise Business, Banking Domain.
• Extensive experience and Strong knowledge in Telecom Billing(AMDOCS Billing), Ordering(AMDOCS Ordering), Provisioning, Activation and Service Assurance.
• Experience on Sales Express Order creation on Apple iPad.
• Extensive experience in Agile Methodology and Waterfall software development process.
• Proficient in testing software projects from requirement analysis, developing Test strategy, planning, estimation, designing, execution & documentation.
• Actively participated in all stages of Development Lifecycle.
• Extensive Experience in Test Environment Management and test data setup.
• Proficient with AMDOCS Suite applications Clarify CRM, OMS, AMSS, OMX, OCX, Enabler.
• Extensive and Strong experience in SQL Server 2005, TOAD, SOAP UI.
• Worked on test automation & management tools like Conformiq, HP ALM QC, Bugzilla.
• Extensive experience in Defect Triaging and defect management.
• Excellent management & client handling/communication skills with strong focus for quality deliverables, Team building, Resource planning, People Management, Performance evaluation & reward programs.
• A team player with strong communication, analytical and relationship management skills to manager the GLOBAL Team with GLOBAL Vendors.
• Manage and mitigate project issues and risks utilizing a customize waterfall/agile project management methodology.
• Making sure that all testing plans comply with organization guidelines, standards and regulations.
• Provided direction and set priorities to deliver plans, budget, project deliverables, and resolve day - to-day project team issues.

TECHNICAL SKILLS

Language Known: C, C++, Java, SQL.

OS/Environment: Unix, Sun Solarise, Windows-Xp/2000 Professional.

Testing Tools: Conformiq, Win Runner 7.0, HP Quality Centre 11

Defect Tracking Tool: Bugzilla 2.18, Lotus Notes 4.6, HP Quality Centre 11

Data Base: Oracle 9.0, SQL Server.

Application Server: Web Logic, Web Sphere, Tuxedo, Tomcat.

Data Base Interface Tools: TOAD 11.0, SQL Developer.

Amdocs Products: Enabler, OMX, OMS, OCX, Enabler, EnsablerCRM Tools People Soft - CRM, Clarify CRM, ISAAC

PROFESSIONAL EXPERIENCE

Test Architect/Manager Testing

Confidential

Environment: TOAD, Amdocs OMX, Amdocs OCX, Sales App - ROME, ADOPT, eSign, EFMS, USRP, SOAP UI Tool, INSTAR, Billing Application(BGW, CADM), UNIX, LINUX, iTM, Selenium.

Responsibilities:

• Gathering Business, System and Change requirements, User Stories from End Users, mentoring offshore/Onsite testing team in Test Planning, Excution, Defect Management.
• Estimate the project scope, resource utilization and deal with customers to release scope.
• Attending the scrum meeting for clarify requirement gap.
• Involve Architect, System Engigeer, PMO Team and End Users if any requirement gap in application.
• Mentoring and Providing the Regression scenario to team for Test Automation using Selenium with iTM tool.
• Extensively Involved in writing Test Strategy, ETE Test scenarios, ETE Test cases, and software documentation from business, technical and functional requirement.
• Performed Automatin/Manual Testing of all impacted application in End-to-End Testing.
• Performed Sunny and Rainy Day Testing on the application.
• Exterprize Service Order creation using Sales Express Apple iPad.
• Analyse the Data Base using TOAD for each application for each orders.
• Trigger the Order using SOAP UI when manual intervension required.
• Validate the logs, input the file in UNIX/LINUX Servers.
• Write and Execute the SQL Queries in TOAD for validating Data Base.
• Log the defects with proper priorities and severities using Quality center/Rally.
• Interacted with Project Managers, External vendors of impacted application to follow up on Defects/Issues.
• Compared and analyzed the Test Results and perform RCA of each defect.
• Extensively Involved in reviews/walkthroughs of test plans, test cases, test reports, functional requirements and technical specifications with End Users
• Managed and executed the test process, using Agile Methodology
• Solid testing experience in working with SQL Stored Procedures, triggers, views.
• Obtain and collect Project Contacts (application, Business, Product owner and etc.)
• Good experience in writing SQL Queries to extract the data from tables and running queries to detect errors in the Application.
• Communicate testing expectations to client project manager and users.
• Setup weekly testing forums for ETE Test; Hold meetings with ETE planner and Executors to ensure schedule alignment and dependency identifications for test execution, data and environments
• Support ETE Test Team to submitted data requests to dependent apps
• Support Environment Coordinator for Application environment Securing
• Highlight and Communicate risks to leader ship of customer as well reporting manager.
• Include in the owner, next steps and any escalations needed to resolve the issue
• As a Architect, Conducts impact analyses with support from domain architects and supports development of business cases
• As a Architect, Recommends architecture strategy and provides planning consultation to the core team
• As a Architect, Performs an active role in identifying need for and evaluating emerging technologies
• As a Architect, Analyzes and documents business processes, scenarios, and information flow
• As a Architect, Supports development of business cases for IT projects
• As a Architect, Ensures strategic business goals are documented

Manager Testing

Confidential

Environment: Windows 2000, Unix, TOAD, Java Portlet Factory, Oracle.

Responsibilities:

• Gathering Business, System and Change requirements from clients/Users, mentoring testing team.
• Involve and provide User Expection in Mock UP GUI design, Java Portlet code review.
• Developing Test Strategy, Test Plan and provide the estimation.
• Designing Test Cases and get them reviewed with End Users.
• Execute the Test Cases, as per flow defined.
• Trigger the Order using SOAP UI when manual intervension required.
• Validate the logs, input the file in UNIX/LINUX Servers.
• Write and Execute the SQL Queries in TOAD for validating Data Base.
• Log the defects with proper priorities and severities using HP Quality center.
• Continuous interaction with project stake holders Confidential &T leader and IBM team.
• Task allocation to the team members, mentoring team & monitoring.
• Preparing Quality metrics and Status reports on daily basis for Confidential &T Leaders.
• Involved in UAT support for the projects
• Prepared Defect Tracking form and Defect Consolidation log.
• Tools for Defect reporting and Defect tracking is HP Quality Center.

Manager Testing

Confidential

Environment: Windows 2000, Unix, EFMS PM - MS and TP, TOAD. Defect Tracking Tool:HP Quality Centre 10.0Duration: Apr 11 to Oct 13 date

Responsibilities:

• Gathering Business, System and Change requirements from clients/Users, mentoring testing team.
• Involve and provide User Expection in Mock UP GUI design, Java Portlet code review.
• Developing Test Strategy, Test Plan and provide the estimation.
• Designing Test Cases and get them reviewed with End Users.
• Execute the Test Cases, as per flow defined.
• Trigger the Order using SOAP UI when manual intervension required.
• Validate the logs, input the file in UNIX/LINUX Servers.
• Write and Execute the SQL Queries in TOAD for validating Data Base.
• Log the defects with proper priorities and severities using HP Quality center.
• Continuous interaction with project stake holders Confidential &T leader and IBM team.
• Task allocation to the team members, mentoring team & monitoring.
• Preparing Quality metrics and Status reports on daily basis for Confidential &T Leaders.
• Involved in UAT support for the projects
• Prepared Defect Tracking form and Defect Consolidation log.
• Tools for Defect reporting and Defect tracking is HP Quality Center.

Sr. Technical Associate

Confidential

Environment: Windows 2000, Unix, AOTS, TOAD Defect Tracking Tool:HP Quality Centre 10.0Duration: Oct 12 to Mar 13

Responsibilities:

• Developing and executing software testing project plan, manage schedules, resource allocation and budget.
• Coordinating with team to deliver quality deliverables on committed delivery dates.
• Providing effective communication regarding issues, objectives, initiatives and performance to plan as per the schedule.
• Working closely with development and operational groups in support of software and production releases.
• Recruiting, training and overseeing team members in software testing methods and practices.
• Organizing status meetings and sending the status report (Daily, Weekly etc.) to the client & release management
• Peer reviews, coordination with external team & UAT teams.
• Attending regular client call and discussing the weekly status with the client.
• Presenting value adds innovation best practice & standards.
• Maintaining automation suite using QTP/ Quality Centre.
• Documenting, implementing, monitoring and enforcing all processes for testing as per standards defined.
• Formation of Virtual teams set up and chairing those meeting involving representatives from UAT and Development teams

Sr. Technical Associate

Confidential

Environment: Windows 2000, Unix, PS-CRM, ISAAC, iWFT, BBNMS, WFA/C. Defect Tracking Tool:HP Quality Centre 9.0Duration: Oct 10 to Mar - 11 date

Responsibilities:

• Developing and executing software testing project plan, manage schedules, resource allocation and budget.
• Coordinating with team to deliver quality deliverables on committed delivery dates.
• Providing effective communication regarding issues, objectives, initiatives and performance to plan as per the schedule.
• Working closely with development and operational groups in support of software and production releases.
• Recruiting, training and overseeing team members in software testing methods and practices.
• Organizing status meetings and sending the status report (Daily, Weekly etc.) to the client & release management
• Peer reviews, coordination with external team & UAT teams.
• Attending regular client call and discussing the weekly status with the client.
• Presenting value adds innovation best practice & standards.
• Maintaining automation suite using QTP/ Quality Centre.
• Documenting, implementing, monitoring and enforcing all processes for testing as per standards defined.
• Formation of Virtual teams set up and chairing those meeting involving representatives from UAT and Development teams

Sr. Technical Associate

Confidential

Environment: Windows 2000, Unix, XML, Web Logic, Oracle 9.0, TOAD 9.0, Confidential &T Dispatch System EDGE, FORCE, OMS, Clarify CRM..

Responsibilities:

• Developing and executing software testing project plan, manage schedules, resource allocation and budget.
• Coordinating with team to deliver quality deliverables on committed delivery dates.
• Providing effective communication regarding issues, objectives, initiatives and performance to plan as per the schedule.
• Working closely with development and operational groups in support of software and production releases.
• Recruiting, training and overseeing team members in software testing methods and practices.
• Organizing status meetings and sending the status report (Daily, Weekly etc.) to the client & release management
• Peer reviews, coordination with external team & UAT teams.
• Attending regular client call and discussing the weekly status with the client.
• Presenting value adds innovation best practice & standards.
• Maintaining automation suite using QTP/ Quality Centre.
• Documenting, implementing, monitoring and enforcing all processes for testing as per standards defined.
• Formation of Virtual teams set up and chairing those meeting involving representatives from UAT and Development teams

Technical Associate

Confidential

Environment: Amdocs Enabler & Ensemble, Clarify CRM 12.5, OMS, Unix, Oracle, XML

Responsibilities:

• Developing and executing software testing project plan, manage schedules, resource allocation and budget.
• Support Billing Issue if any defect in Billing Cycle.
• Rectify the Billing Jobs if any fail while generating the billing.
• Retrieve CDR from Switches and convert the CDR’s to Amdocs Billing understandable format.
• Apply the Rating to unit of each CDR’s.
• Run the Invoice for Confidential &T customer’s and outside service provider to Confidential &T.
• Timely monitor the Billing Jobs.
• Run the AR jobs to complete the Invoincing.
• Coordinating with team to deliver quality deliverables on committed delivery dates.
• Providing effective communication regarding issues, objectives, initiatives and performance to plan as per the schedule.
• Working closely with development and operational groups in support of Billing Testing and production releases.
• Organizing status meetings and sending the status report (Daily, Weekly etc.) to the client & release management
• Peer reviews, coordination with external team & UAT teams.
• Attending regular client call and discussing the weekly status with the client.
• Presenting value adds innovation best practice & standards.
• Maintaining automation suite using Quality Centre.
• Documenting, implementing, monitoring and enforcing all processes for testing as per standards defined.
• Formation of Virtual teams set up and chairing those meeting involving representatives from UAT and Development teams