SUMMARY

• Currently on H1 visa with more than 10 years of IT experience out of which 6.5 years is on Confidential billing products and 3.5 years is on Confidential billing.
• Strong software development and project management experience in telecom billing area.
• Experience in developing scripts using shell scripting for automation of manual testing.
• Expertise in developing Telecom Rating and Billing applications
• Strong functional knowledge of eTOM framework
• Proficient in all phases of Software Development Life Cycle, specializing in High & Low level, development, Testing and implementation.
• Experience in mentoring and executing Waterfall, Agile, Lean, and Continuous Delivery best practices. Recently joined DevOps team.
• Knowledge of software best practices like test - driven development (TDD), behavioral-driven development (BDD), and continuous integration
• Experience in Project Effort Estimation. Maintaining Project Documentation and Artifacts.
• Expertise in Application Build & Release Management.
• Providing Technical Production Support, Troubleshooting and Debugging of the applications.
• Mentoring and leading the team. Providing the technical guidance to the team members.
• Experience in working closely with various end users for Business, Data and Technical related issues.
• Experience in working with corporate business management teams for finalizing the business requirements, participating in scoping discussions with software vendors and discussing the technical solutions and specifications.
• Extensively worked with Demand management, Marketing and Corporate IT Teams of Confidential India Limited in developing strategies to increase the revenue growth.

PROFESSIONAL EXPERIENCE

Confidential

Testing Engineer

Responsibilities:

• Working as Lead in TIS (Testing and Integrated Services) team.
• Attending business requirement meetings and translating them into technical documents that are useful for development and testing of the code.
• Actively engage with Business Architects & Data Strategy teams in designing sustainable test plans and strategies
• Experience in creating Tables, Views and User Defined Functions for various applications
• Executes assignments for large and complex business solution initiatives across LOB, by establishing and maintaining relationships with both technology and business partners
• Experience in Waterfall methodology and currently part of DevOps team that is started recently.
• Handling overall Regression and Progression testing of U-verse products for regular production upgrades.
• Designing and reviewing complex test cases to simulate production behavior of the billing system, thereby improving the quality of the product.
• Involved in exhaustive documentation for technical phase of the project and training materials
• Responsible for overall quality of Confidential &T Uverse products that are being rolled out on regular production upgrades.
• Ensuring timely release of fixes by development team by sensitizing the importance of the production scenarios and the impact caused by delays.
• Certifying fixes released on top of major software releases before production roll-out.
• Nominated as single point of contact for a project in immediate R1510 for Parallel Invoicing and Wireless Local Loop. Participated in design discussions and provided suggestions on designing test cases to cover all business requirements.
• Reporting defect summary and overall testing execution dashboard to senior management on regular basis.

Confidential

Assistant Manager

Responsibilities:

• Worked as Assistant Manager for a team of 6resources for migrating entire Confidential India Billing software.
• Providing technical leadership, ensuring optimum work load distribution among the resources, creating necessary backup plan, coordinating overall activities by tracking and monitoring status on regular basis, ensuring that knowledge levels are up to the standards and ensuring that project deliveries are as per the expected project plan decided by the senior management
• Planning and executing business strategies with marketing and business teams to ensure revenue growth.
• Deciding the tariff plans, promotional offers using data analytics as a part of business plan and strategy. Used inbuilt mathematical functions like linear programming in MS Excel to decide tariff plans that helped in sustaining revenue growth in couple of the telecom circles.
• Extensively used MS Excel functions like VLOOKUP, Pivot tables, Pie charts and bar charts to present overall project status and revenue flow to senior management.
• Performed exhaustive data validations by testing data completeness, integrity, quality and uniqueness
• Participating in scoping discussions with Vendors - Confidential and IBM for new CRs.
• Worked on data extraction and querying on huge volumes of data using SQL.
• Responsible for end-to-end delivery of new CRs right from conception to production launch.
• Single point of contact for UAT of new CRs.
• Single point of contact for quality assurance of a crucial module - Confidential EPC, which is responsible for all billing related data.
• Ensuring the compliance of requirements in the new billing system proposed by TRAI (Government of India Regulatory).
• Identifying and reporting possible revenue leakage in the billing system to all the stake holders.
• Worked as Confidential EPC lead for migrating Enterprise Project billing software which included products like NTFS, ITFS, VLT and so on.
• Gained thorough product knowledge of Confidential Rater, RLC (Rating Logic Configurator) and EPC (Enterprise Product Catalog).

Confidential

Senior Subject Matter Expert

Responsibilities:

• Requirement gathering from client and designing strategy for upgrading the Confidential Enabler billing system to Confidential Turbo Charging system.
• Worked on Detail Level Design, Coding, Unit testing and Subsystem testing of critical Turbo Charging component utilized in postpaid billing.
• Extensively worked on developing applications using ACE libraries and Vertex APIs in C++ on linux platform.
• Developed automation scripts using shell scripting to automate tasks involving huge manual effort during the upgrade phase.
• Providing the design, estimate, reports and analysis of the new CRs introduced as a part of upgrade process.
• Actively involved in each phase of SDLC, including requirement analysis, test planning, test preparation, execution and review
• Coordinating with multiple stakeholders including Product Business Group, Infra Structure, Delivery, Version Managers, Client Director Units and Release Management.
• Assisting in design considerations in an end to end perspective and raise the issues before hand.
• Providing the technical support to the other teams as and when required.

Confidential

Associate Prog/Analysis

Responsibilities:

• Worked for 3yrs 6months in Telecom Mediation, a product that forms an interface between NSS and B/OSS.
• Key resource person for Tier III Technical Support for Telecom Mediation.
• Worked extensively on analyzing the code, fixing, testing, documenting and release of requirement based demand patches and regular maintenance releases.
• Hands on experience on coding new features and integrating it into the product.
• Providing estimates for new features as a part of Enhancements to the existing features.
• Significant experience in negotiating with cross-cultural teams spreading across North America, Latin America and APAC.