SUMMARY

• Comprehensive (10+ years) of experience in QA Testing.
• Expertise in Automation as well as Manual testing.
• Leadership roles in Creation and Execution of QA and Testing Processes, Test Strategies and Test Plans, bug triage and Regression testing.
• Expertise in Testing of web application, client - server, multimedia, flash and database projects on Windows, Macintosh and UNIX operating systems.
• Extensive experience in Functional testing, Performance testing, System testing, Integration testing, Regression testing, UAT, Software Design and Quality Analysis.
• Experience in implementation of DataWarehouse Projects. Handled responsibilities of design, creation and maintenance of database for DataWarehouse projects.
• Software quality assurance and testing experience in a wide variety of environments.
• Expertise also includes in Functionality, compatibility, reliability, usability, installation, security and related test methodologies.
• Comfortable working solo and in a team environment. Extensive training in software testing theories and procedures.
• Expertise in Stress and Load testing creating various VUsers to test the load handling capacity using Load Runner.
• Proficient in writing UNIX shell scripts and complex SQL queries for verification of data transactions and reports generation.
• Expertise in writing & maintaining Test scripts using QC/ALM and Compuware's Test Director.
• Experience in White Box, Gray Box and Black Box testing.
• Extensively worked on several SDLC models as Agile, Waterfall and Rational Unified Process(RUP).
• Excellent team player with good communication skills & into personal skills, able to communicate in four different languages.

TECHNICAL SKILLS

Operating Systems: Windows 7/Vista/XP/NT/2000/9x, UNIX, Linux, Sun Solaris, Mainframe, Mac OS, MS-Dos

ETL Tools: Informatica 7.1/6.1

Testing Tools: QTP, QC/ALM, Compuware/MicroFocus’s TestPartner 6.0/6.0.1, Compuware’s QA Director, Compuware’s Quality Manager, SOAPUI Pro, WinRunner 7.6/7.0/6.0, Load Runner 7.0/7.5, TestDirector 7x, BugZilla.

Databases: Oracle 11g/10g/9i/8i/8, SQL Server2008/2005, MS Access

Programming Languages: C/C++, VB Script, TSL, HTML/DHTML, CSS, J2SE (Applets, Swing/JFC), JSP, JDBC, ASP.Net, VB.Net

Web Server: IIS 5.0, Apache

Application Software: MsOffice 2010/2005/XP/2000, FrontPage, MS One Note, MS Project, MS Visio, SnagIT, WinDiff, WinMerge, Flash, Avaya IP Agent 4.0, Adobe Premiere, Fiddler

Internet Protocols: TCP/IP, FTP, DNS, Mac layer 802.11

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Sr. QA Engineer

Responsibilities:

• DevelopedAutomationTestScriptsfor Web-based business applications.
• ConvertedManual test cases to automated scriptsusingHP's QTPforSmoke & Regression testing.
• UsedVBScriptasdescriptive programmingto create automated test scripts inQTP.
• ExecutedAutomated Smoke testafter every new build deployed to the QA & BVT environments.
• Effectively worked in Agile SDLC model.
• Groomed upcoming storiesto thoroughly understand and pin point any gaps ahead of the time.
• Worked onQA Processimprovement by reviewing and evaluating existing practices with standard testing guidelines.
• Tested Deposit systems including Saving, Checking, Money, Mortgage, IRA accounts and Fulfillment Filters.
• Performed theUIFunctional testing, Integration testing, Negative testing, Boundary testingon the application.
• Performed web services testing using SoapUI.
• Created Test DatausingQTPscriptsin order to execute regression suite on the application.
• Maintained the Automation framework and added new functions as per requests.
• Automated Legacy Mainframe applications in order to bypass data dependencies.
• Converted Automation test scripts compatible for Browser testing on IE, Firefox and Chrome browser.
• Createdcomplex queriesto performback-end testingusingOracle 11g and Profile database.
• Created advanced custom reportsfor Automation executions.
• Reported bugs inALMandmanaged the stories & tasks in Version One.
• Presented creative ideas in Retrospective meeting to improve testing procedures.
• Worked withBusiness Area Experts and Subject Matter Experts to understand the Storiesand being a great helping hand wherever requires.
• Organized Scrum Meetings in absence of Scrum Master.

Environment: s/Tools:Windows 7/XP pro/IOS 7/Android OS, IBM mainframe, QTP 11, QC/ALM, MSWord 2010, MS Excel 2010, MS Project 2007, MS Visio 2007, MS OneNote, VB Script, Oracle 11g, SQL server 2008/2005, SmartTerm Profile, Java Script, WinDiff, WinMerge, SnagIT, Flash, SoapUI, PLSQL Developer, DbVisualizer.

Confidential, Madison, WI

QA Automation Lead

Responsibilities:

• Developed Automation framework as per need of application.
• CreatedAutomationTestScriptsfor Web-based business applicationswhich include enhancements toan Agent desktopintegrated with multipleinsuranceapplications.
• Helped in manual testing whenever there are critical timelines.
• Worked withBusiness Area Experts and Subject Matter Experts to understand the Business Requirement and helped converting requirements into User Stories.
• Groomed User Stories to pin point any gaps and define the level of testing.
• ConvertedManual test cases to automated scriptsusingMicroFocus'sTestPartnerforSmoke testing & Regression testing.
• UsedVBAasdescriptive programmingto create automated test scripts inTestPartner.
• ImplementedAutomated Smoke testwhich was executed after every new build deployed to the QA/INT/Perfenvironments.
• Worked onQA Processimprovement by reviewing and evaluating existing practices with standard testing guidelines.
• Performed theUIFunctional testing, Integration testing, Negative testing, Boundary testingon the application.
• Created Test DatausingTestPatrnerand ITKO Lisa scriptsin order to execute regression suite on Guidewire Policy Center application.
• Participated in migration process from Mainframe, Legacy systems to Guidewire applications.
• Created Automated scripts for Guidewire Quick Quote, Application and Policy Binding Processes.
• Performed Integration testing on Credit check, Code One(address verification) applications which were integrated with Policy Center.
• Worked on Guidewire Auto Policies / Property Policies as New Business, Modification as well as for Renewals.
• Developed & Implemented Data Driven Automation Framework to perform UI testing on Guidewire applications.
• Used ITKO Lisa and SOAP UI Pro tools to perform service level testing on Guidewire applications.
• Createdcomplex queriesto performback-end testingas well for data setups inOracle 11g.
• UsedMS Excel toexport the Automation reportsfor Smoke, Regression and Test Data generations.
• Examined system resources to evaluate anymemory leaksand verified computer logs to detect any errors.
• Reported bugs inJIRAandmanaged the daily tasks for Backlog Items using Rally.
• Met the critical deadlines to get Acceptance for the User Stories on time.
• As per thorough knowledge of application as well as expertise, helped in UAT providing demos to the stakeholders.
• Shared new/valuable suggestions in Retrospective meetings to improve the procedures.
• Organized the daily Scrum meetings in absence of Scrum Master.

Environment: s/Tools:Windows 7/XP pro, IBM mainframe, MicroFocus Test Partner 6.3.0, ITIKO Lisa, MSWord 2010, MS Excel 2010, MS Project 2007, MS Visio 2007, MS OneNote, Visual Basic, VB Script, Oracle 11g, SQL server 2008/2005, Java Script, WinDiff, WinMerge, SnagIT, Flash, TOAD, HeidiSQL, PLSQL Developer.

Confidential, Bedford, NH

Sr. QA Engineer

Responsibilities:

• Developed software quality Test Plans, Test Strategy document, and test cases for Web-based business applications which include enhancements to medical insurance claim processing, customer data analysis, secured access to the portal.
• Worked with Business Area Experts and Subject Matter Experts to understand the business requirements and being a great helping hand wherever requires.
• Worked closely with UAT lead and helped in User Acceptance Testing.
• Implemented Automation framework on testing environment.
• Converted manual test cases to automated scripts using QTP and MicroFocus's TestPartner for regression testing.
• Used VBScript as descriptive programming to create automated test scripts in QTP.
• Executed Automated Smoke test after every new build deployed to the QA/OPS environments.
• Worked on system and automation tool migrations to assess the impacts on project.
• Worked on QA Process improvement by reviewing and evaluating existing practices with standard testing guidelines.
• Performed the Functional testing, Integration testing, Negative testing, Boundary testing and Browser testing on the application.
• Performed Performance testing by creating VUsers using HP’s Load Runner.
• Created complex queries to perform back-end testing using SQL Server 2008/2005, and using MS Excel to export the reports for applications.
• Traced all components to find issues using SQL Analyzer and Fiddler.
• Examined system resources to evaluate any memory leaks and verified computer logs to detect any errors.
• Performed manual testing for flash videos/animations within the application.
• Reporting bugs in Compuware's Test Management tool and compiling bug reports for the bug triage meetings.
• Working closely with Business Area Experts and Subject Matter Experts to understand the business requirements and being a great helping hand wherever requires.

Environment: s/Tools: Windows 7/Vista/XP pro, QA Director, QTP 11, HP Lifecycle Management, Compuware/MicroFocus Test Partner 6.1.0, MSWord 2010/2005, MS Excel 2010/2005, MS Project 2007, MS Visio 2007, MS OneNote, Visual Basic, VB Script, SQL server 2008/2005, WinDiff, WinMerge, SnagIT, Flash, TOAD, HeidiSQL, PLSQL Developer.

Confidential

Responsibilities:

• Being in a QA Lead role, created Test Strategy, Test Plan, Test Cases and Test Scenarios.
• Created Dashboard on SharePoint to track the team progress on the project.
• Performed manual testing on GUI as well on database.
• Planned and executed automated scripts for the Smoke Test using QTP and MicroFocus’s Test Partner.
• Performed IVR testing on Confidential system to verify the correctness of call routing functionality.
• Performed Functional testing, Integration testing, Negative testing, Boundary testing and Browser testing on the application.
• Tested ActiveX controls and JavaScript errors in the application.
• Performed IVR testing for remote health coaches using Avaya IP Agent software.
• Recorded all bugs in MicroFocus’s Test Management Tool
• Worked closely with developers, business analysts and UAT team to make the product in better shape.
• Responsible for management of work done information posted on the SharePoint site.

Environment: s/Tools: Windows 7/XP pro, Compuware/MicroFocus Test Partner 6.1.0, Avaya IP Agent 3.0, QTP, MicroFocus’s Test Management Tool, Visual Basic, VB Script, SQL Server 2008, MS Office 2010, MS OneNote.

Confidential

Responsibilities:

• Performed manual and automated testing on front-end and back-end.
• Created Sub routines, Functions, Classes using VB Script and Visual Basic which can be reused in the multiple scripts.
• Created Test cases, test scenarios and created test matrix to insure full coverage of requirements
• Checked the data flow through the front end to back end and used SQL queries to extract data from database.
• Reported bugs in Compuware's Test Management tool and compiling bug reports for the bug triage meetings.
• Communicated with developers, business analysts, and product support test team members to make the product in better shape.
• Helped UAT team in User Acceptance Testing.
• Responsible for management of work done information posted on the SharePoint site by the team. .
• Reviewed and signing off on Functional Requirement documents.

Environment: s/Tools:Windows XP pro, Compuware/MicroFocus Test Partner 6.1.0, MSOffice 2010, MS Project 2010, MS Visio, SQL server 2008.

Confidential

Responsibilities:

• Analyzed software specifications to gain a better understanding of the application and prepared test cases that provide detailed conditions under which the system tested.
• Created test cases and test scenarios to ensure the quality of the product.
• Reported defects using Compuware Test Management tool.
• Verified bug fixes and closed bugs during regression testing.
• This testing was done to ensure proper application functionality, data entry, processing, and interface stability with an established baseline for future tests.
• Responsible to post results into Test Matrix and upload it to SharePoint.

Environment: s/Tools: Windows XP pro, Compuware/MicroFocus Test Partner 6.1.0, MSOffice 2010, MS Project 2010, MS Visio, SQL server 2008.

Confidential

Responsibilities:

• Performed QA Leadership role on the project, worked closely with other teams to define data quality rules and write test strategy.
• Created test matrix to insure the coverage of functional and regression test cases.
• Signed-off Functional Requirements after review, analysis and inputs from the team.
• Worked closely with Project Manager to provide work estimates for the resources.
• Prioritized testing efforts based on release plan, analyzed and interpreted test results, finalized the test plan and got approvals.
• Implemented Automation framework on testing environment.
• Executed automated smoke test using TestPartner after each build deployed to the QA environment.
• Created complex queries to perform back-end testing using SQL Server and using MS Excel to export the reports for applications.
• Checked the data flow through the front end to back end and used SQL queries to extract data from database. Wrote SQL queries to validate the data integrity.
• Created test data by writing store procedures and updated the existing records as required for test scenarios.
• Performed manual testing on animation files and verified videos being created in flash.
• Assigned/distributed work to the team members and compiled the team status report.
• Worked closely to the UAT team lead.
• Reported bugs in BugZilla and compiled bug reports for the bug triage meetings.

Environment: s/Tools: Windows XP pro, Mac, Compuware/MicroFocus Test Partner 6.1.0, MSOffice 2003, MS Project 2003, MS Visio, Flash, SQL server 2005.

Confidential, Chevy Chase, Maryland

QA Analyst

Responsibilities:

• Analyzed Functional Requirements to gain better understanding of the application and prepared test cases and test scenarios.
• Evaluated existing manual test cases to find good candidates for automation and converted them into automated scripts using QTP.
• Created test scenarios for front end and back end testing.
• Maintained already created automation suites in Win Runner using TSL (Test Script Language).
• Conducted Data-driven testing where multiple data sets were required.
• Participated in Stress, Load and performance testing using Load Runner.
• Recorded VUser scripts using rendezvous points, Transaction point into the VUser scripts in LoadRunner.
• Used Test Director to Report and track errors/bugs,
• Checked the data flow through the front end and back end and used SQL queries to extract data from database. Wrote SQL queries to validate the data integrity.
• Involved in the Functional Review meetings to provide inputs as well as discuss any issues may arise.

Environment: QuickTestPro 6.5, WinRunner 7.5, Informatica 7.1/6.1, Test Director 7.5, Load Runner 7.0, PL/SQL, Oracle 9i/8i, MS Office 2000, UNIX and Windows.

Confidential, New York, NY

QA Analyst / Tester

Responsibilities:

• Involved in Functional Requirement and Technical Specifications reviews with Business Analysts, developers and QA team.
• Created test plan, test cases on based of the Functional Requirement document and created test scenarios with the help of Technical and Functional specifications.
• Created Automation Suite for Smoke testing using QTP and executed upon deployment of each build.
• Performed Functional testing, load and performance testing using Load Runner.
• Analyzed the load, volume and response time to the business transaction using LoadRunner.
• Scheduled the Vuser using Controller and connected to different hosts and ran the scenarios with LoadRunner.
• Effectively maintained and administrated the NT, UNIX server and client machines.
• Checked computer logs and reports to detect the errors and to make the required improvements for Management Metrics and Error tracking.
• Used Test Director to analyze the requirements to document test cases.
• Created UNIX shell scripts to automate test process using vi-editor.
• Reported the errors using Test Director and verified and closed the Resolved bugs during the regression testing.

Environment: Test Director 7.0, LoadRunner 7.0, Informatica 6.1, WinRunner 7.1, PL/SQL, Oracle 8i, JavaScript, Windows NT/9x and UNIX.

Confidential

QA Tester

Responsibilities:

• Reviewed Business Required Documents to analyze the functional spec to create a solid test plan.
• Prepared the Test cases based, being a helping hand in writing Test Strategy document.
• Wrote SQL statements in Test script Language (TSL) using Win Runner and performed backend testing.
• Performed White Box and Black Box testing of the application to find any technical and functional defects.
• Performed Back-end testing by SQL queries and created Mock up data to perform several tests.
• Developed and modified the scripts according to the test requirements.
• Conducted performance testing by loading the application, recorded Vuser scripts by inserting checkpoints into the script using LoadRunner.
• Conducted Functional, Integration, Regression and security testing manually.
• Performed Negative, Positive and Boundary testing on IE browsers.
• Performed video and animation testing for advertisements within the application
• Tracked and reported the errors using Test Director.
• Manually performed the System Integration testing of the application for different modules.

Environment: /Tools: Oracle 8i, Java Script, ASP, WinRunner, LoadRunner, Quick Test Pro, TestDirector, Windows XP professional/2000, Flash, Adobe Premiere.