Qa Lead/lead Scrum Master Resume
SUMMARY
- A visionary and results - oriented technical leader with 13+ years in Testing in both Manual and Automation testing including 10+ years of experience in Banking and Financial domain - Retail, Investment, Capital Markets, Wholesale, Card Business Services banking.
- Excellent experience in automation of Web-based, highly transactional, and large multi-tier applications.
- Expertise in Selenium automation using Devops, Selenium Web Driver, JAVA, TestNG, Jenkins, Cucumber, GIT & Maven.
- Strong Knowledge in different automation frameworks like Page Object Frameworks, Hybrid Frame works & BDD.
- Proven ability in writing automated scripts with Selenium - Java.
- Involved in developing Test Scripts using Selenium Web Driver, POM and TestNG Framework and Customized WAF Framework (internal) for Web based applications.
- Coordinate all scrum ceremonies including Sprint planning, Daily Stand-ups, Sprint Retrospectives, Sprint Demos, Story Grooming and Release Planning.
- Sets and runs effective recurring status meetings with the product, portfolio, and delivery managers.
- Manages the health of the team.
- Works with the product owner to define project scope and objectives.
- Works effectively with others to remove delivery team roadblocks.
- Guides team through continual improvement process.
- Empower the team to make system and process improvements captured in sprint retrospective meetings.
- Remove obstacles for developers and testers.
- Use key Scrum metrics to help deliver committed work.
- Manage sprint backlog items and tasks.
- Manage all projects scrum boards (Scrum of Scrums)
- Lead the team’s effort towards continuous improvement.
- Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows and lessons learned documents.
- Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.
- Scrum as an asset; strong knowledge of all the concepts: tasks, backlog tracking, burn-down metrics, velocity, user stories.
- Highly organized with the ability to multitask.
- Ability to set clear performance standards, and hold team members accountable, while keeping team engaged and on task.
- Excellent team player and team builder with strong interpersonal skills
- Have a deep understanding of the software development processes and procedures.
- Possess strong domain knowledge in Banking and Financial services and a strong Subject Matter Expert for the Confidential and JP Morgan organizations worked projects.
- Performed multiple roles in the overall Software IT professional experience such as Software Tester, Quality Assurance Tester, Test Analyst, Senior Test Analyst, Senior Quality Specialist, Business Systems Analyst, Scrum Master, QA Lead, E2E Test Manager, Lead Test Manager and Agile Scrum Master
- Worked on the Functional and Regression phases of the middle ware testing, by doing the Automation of the Web Services tests using Devtest 10.0/Lisa Tool. was leading the Middle ware Web services QA Automation team.
- Professional and Analytical skills coupled with good communication and Interpersonal skills describing a committed Team Player and Team Leader.
- Experience in the dynamics of software development life cycle model.
- Lead Test Manager Experience with extensive knowledge and skills in Analysis, Design, Testing and Support.
- Having strong exposure in client level meetings, management of global implementation and rapidly evolving requirements.
- Effective communication skills and record for coordination between globally located teams.
- Defining Business Process, identification of the risks, doing risk analysis and providing baseline acceptance criteria and deliverables.
- Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences.
- Thorough understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
- Managing reports, analysis, and decision-making for a change request.
- Worked in multiple models of the projects like agile models/methodologies Scrum, Kanban, and waterfall model.
- Tools used Jira, Confluence, Share Point, Enterprise Project management tool, Quality Centre/ALM, Jenkins, Devtest/Lisa, Clear Quest, Splunk, Client Utility, PAC Tool, Oracle SQL Developer, Oxygen Developer, SOAP UI -Web Services, Rest Client, Clarity Management, Report Generator Tools, Test Planning tool, IBM Data Studio, SQL Developer, Putty, Postman, Actimize Modeler, ACM Fraud Portal, WinSCP, Eclipse and few project specific backend tools etc.
- Possess good knowledge of Software Testing, Requirement Analysis, Test Planning & Test Strategy, Test Approach, Test Data Characteristics, Test Execution, Defect Reporting, Defect Triaging, Logical Plan Report, Team Management, Clarity Management, Sizing Estimates, Lead Test Management, E2E Test Management and Base level proposals etc. Overall Experience is in Banking and Financial Services Domain.
- Driven requirement level and client level meetings, defect management, end to end testing management and managed all the Quality Assurance Deliverables.
- Strong analytical skills with ability to quickly understand client’s business needs.
- Research-oriented, motivated, proactive, self-starter with strong technical, analytical, and interpersonal skills.
- Completed certifications on the process standards Software testing level 0, Certified software quality assurance, Brain bench software testing, Sun certified java programmer certification (Basic level), Performance testing level 0 - Basic level.
TECHNICAL SKILLS
Types of Testing: Functional, Integration, Regression and Acceptance Testing, API testing, UAT Testing
Domain Expertise: Banking-BFSI and Digital Sales Marketing (multiple credit cards and loans)
Test Management Tools: ALM, JIRA, Confluence
Tools: &Technologies: Selenium, Eclipse, Appium, Perfecto, Main frame tool (FDI), Auto IT, Postman, Devtest/Lisa, Clear Quest, Splunk, Client Utility, SOAP UI -Web Services, Rest Client, Clarity Management, Report Generator Tools, Test Plan tool, ACM Fraud Portal.
Frameworks: POM, WAF, BDD, Cucumber, TestNG
Languages: Core Java, HTML
Build Tools: Maven, Gradle
Version Control Tools: GitHub
CI tools: Jenkins, Vulcan
Methodologies: Waterfall, Agile (Scrum), Kanban, Scaled Agile.
PROFESSIONAL EXPERIENCE
Confidential
QA Lead/Lead Scrum Master
Responsibilities:
- Build a team(s) to succeed in a fast-paced scaled agile environment to meet the needs of our customers and business partners in an ever-changing and challenging environment/market.
- Lead/manage/coach/mentor high-performing engineering teams to build and deliver solutions using emerging technologies that are scalable, resilient, cost-effective, efficient, and tool agnostic.
- Partner with customers and business partners to develop strategy, vision, plan/roadmap, prioritize deliverables and define/manage/assess budget/timelines, identify risks and mitigation strategies.
- Partner with architecture, security, governance, and engineering teams to define policies/standards/best practices and ensure that the deliverables are adhering to those standards and best practices.
- Establish and maintain strong working relationships with customers, business partners, and other leaders in the organization by providing continuous assistance and thought leadership.
- Educate, coach, and mentor the team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics.
- Play an active role to foster a culture of learning and excellence within the team.
- Hold regular one-on-ones, and career growth conversations, and provide regular feedback and reviews to engineers.
- Define and design reusable patterns/models to establish standards, best practices, and guidelines which increased efficiency by 25%.
- Cross-reference scope and requirements across multiple requests from businesses to ensure that solutions are additive, non-redundant, and result in a coherent user experience.
- Identify and manage project risks, assumptions, issues, decisions, dependencies, and change requests. Lead mitigation and resolution efforts to limit risks and escalate as needed.
- Monitor project metrics for significant deviations in quality, cost, or schedule and manage communications.
- Oversee customer/business partners/engineering team relations and deliverables to ensure that customer/business partners’ expectations are met or exceeded.
- Facilitate organizational data strategies for architecture, governance, design, development, implementation, integration, and usage.
- Promote quality achievement and performance improvement throughout the organization.
- Ensure technical design is robust and scalable solutions consistent with company and industry practices.
- Identify and drive opportunities for delivering additional capabilities to business partners.
- Identify the latest technology trends and domain trends to develop POC/POV and drive innovative solutions for our business partners.
- Serve as the single point of contact and advisor for clients to facilitate their business needs and program demands through solutions and services.
- Assist leadership and counterpart product owners/engineering/delivery managers in planning, scheduling, and executing all stages of project implementations.
- Assess business implications for each project phase by leading, mentoring, and monitoring progress to meet deadlines, standards, and cost targets.
- Monitor and communicate program milestones/targets clearly within and outside the program by making sure that the appropriate stakeholders are involved.
- Monitor resource allocations, activities/tasks, and deliverables that are aligned with the program plan approved budget and timelines.
- Manage the reporting of program progress to executives and stakeholders.
- Provide guidance to project teams on critical schedule items, impacts, and possible schedule mitigation.
- Ensure all project schedules are prepared and delivered so that schedule risk assessment can be performed.
- Help the team track and resolve Impediments to closure.
- Ensure that the team follows Agile Procedures and ceremonies, and help the team understand the benefits of following them effectively.
- Closely worked with Product Owners in clear elicitation of User stories. Supported product owners in defining standard format (BDD format)
- Worked closely with Product Owner and supported Product backlog management.
- Track Action items from Sprint Retrospective.
- Publish KPIs (Burn down Chart, Velocity Chart & Predictability, Backlog health, Capacity, Story sizing) to Project team after every Sprint.
- Serving the role of Test lead, I am responsible for all QA activities of BPM enhancements.
- Creating functional and automating of the test cases and participating in the activities like Peer Review and Code Review till the test case moved to Regression suite.
- Creating test plan, test objectives and Requirement Traceability matrix using HP-ALM.
- Used GIT as version control and Jenkins as continuous integration tool.
- Interacting with the Onsite team and share the status updates and participating in defective triage meetings.
- Understanding Requirements & Technical specifications, active participation in complete test life cycle - design, review, and execution of test cases.
- Create and prioritize the test cases for regression test for every sprint.
- Involved in Functionality, Sanity and Regression Testing in multiple environments.
- Communicated with Business through Emails and Participated in calls with Business.
Confidential
QA Lead
Responsibilities:
- Implementation of Virtual (Mock) Services by using Service V pro.
- Worked on Ready API Web Services.
- Mapped test cases to business requirements for complete traceability.
- Drive the weekly standup meetings with the development.
- Project lead activities.
- Preparation of Test Plan and Traceability Matrix.
- Preparation of Test data and helping team members in identifying the test data.
- Project Status and Sprint management using JIRA.
- Conducting Cross domain, applications, and technology training.
Confidential
QA Engineer
Responsibilities:
- Analyzing requirements and preparing test cases.
- Executing test cases and analyzing test results.
- Retesting the Hot Fixes on current build of the application.
- Involving in Functional, Regression testing.
- Detecting, Classifying and Reporting Bugs through Defect Tracking system.
- Initiating & attending the daily status calls with client.
- Prepared and submitted the MOM.
- Maintained the project related documents in Internal share location.
- Participating in the BA meetings.
- Test Data Preparation.
- Preparation, Review and Execution of Test cases.
- Defect reporting and Tracking.
Confidential
QA Engineer
Responsibilities:
- Understanding the business process flow and analyzing the requirements.
- Preparation, Review and Execution of Test cases.
- Preparation of project data required for testing.
- Defect reporting and Tracking.
- Preparation of DSR and WSR (daily/weekly status report), daily issue log of the project.