SUMMARY:

• Supply chain software business and systems analyst / consultant specializing in business requirements definition, system configuration and QA testing, Labor Management (LM) reporting, and management of Manhattan Associates Warehouse Management Systems (WMS) application as well as data mining, and custom reporting. Experience includes both Manhattan Associates Open Systems and iSeries versions (SCALE and SCOPE) within multi - warehouse supply chain in addition to JD Edwards and SAP.

TECHNICAL SKILLS:

Technology and Tools: Manhattan Associates Warehouse Management Systems (WMOS, SCALE, SCOPE, iSeries, and PkMS), Oracle SQL Developer, Labor Management Reporting, HP Quality Center / ALM, Business Objects Crystal Reporting, Cognos, Data Warehouse, JD Edwards WorldSoftware, Future 3 shipping software, Microsoft (Word, Excel, Outlook, PowerPoint, Project, and Access), Reflections X terminals

PROFESSIONAL EXPERIENCE:

Manhattan consultant

Confidential

Responsibilities:

• Creation of Labor Management SQL based reporting.
• Configuration changes within Manhattan WMOS production environment.
• Provide production support for Manhattan WMS (2013) software questions and issues.
• Investigate possible long-term improvements to WMS environment.
• Execute WMS SDN testing using HP Application Lifecycle Management (ALM).
• Document WMS related processes and information to share with leadership team.
• Perform data mining and validation using Oracle SQL Developer.

Manhattan QA consultant

Confidential

Responsibilities:

• Assist Confidential SME with SCALE / Dematic integration test planning.
• Create and review end-to-end test scripts pertaining to implementation of Dematic Multi Shuttle (DMS) systems.
• Create functional test plans, test cases, and test scripts.
• Validate communication between Manhattan SCALE and Dematic Warehouse Control Systems.
• Coordinate defect resolution during testing phase of the project.

WMs consultant

Confidential, New Albany, Ohio

Responsibilities:

• Create QA test scripts pertaining to converting existing eCommerce processes to Manhattan WMS.
• Create and validate data needed to execute test scripts.
• Execute manual test scripts.
• Troubleshoot and identify issues as configuration or defects to escalate to Manhattan’s project manager.
• Validate and document configuration of Manhattan WMS.
• Execute processes in WMS to create data for Cognos report validation.
• Validate Cognos report output using SQL.
• Collaborate with business partners and technical team to identify revised reporting requirements.

WMS QA ANALYST

Confidential, Pittsburgh, Pennsylvania / Troy, Ohio

Responsibilities:

• Identify testing requirements based on customer functional specifications.
• Design and execute all phases of QA testing scripts for multiple versions of Manhattan Associates WMS.
• Create testing data to support team testing efforts.
• Coordinate with internal and external customers to determine new software function and testing requirements.
• Log and monitor testing quality issues and and action items in Serena Business Manager.
• Validate QA testing results using SQL.
• Identify and validate interface data between Manhattan WMS and SAP.

WMS Senior analyst

Confidential, Brookville, OHio

Responsibilities:

• Lead business requirements definition for new facility startup converting legacy system to Manhattan WMS.
• Configure, QA test, and implement Manhattan Associates WMS (2006) solutions for both retail and direct orders.
• Collaborate with Manhattan to identify customization of WMS code to satisfy business requirements.
• Serve as systems and processes expert for the Warehouse Management System throughout the supply chain.
• Provide Level 1 support to the DC for WMS issue resolution.
• Provide technical direction for WMS super users throughout the facility and supply chain.
• Identify areas of operational improvement and conduct feasibility studies for post startup WMS modifications.
• Facilitate requests from Operations for production efficiencies through use of WMS.
• Create and administer Business Objects Crystal custom reporting.
• Create and test SQL data input for Microstrategy data warehouse serving the entire supply chain.
• Perform cost benefit analysis of potential system customization and enhancements.

SAP testing analyst

Confidential, Fairfield, ohio

Responsibilities:

• Execute manual and automated system tests of SAP Insurance Claims Management System (CMS) using Mercury Test Director and Quick Test Pro.
• Identify scripting and system defects and document them in Test Director.
• Convert manual system test scripts to automated tests for Quick Test Pro.
• Plan and design future test scenarios for SAP CMS (Claims Management System).

Procedures and Systems Analyst

Confidential, Erlanger, kentucky

Responsibilities:

• Supervise on-site testing of Manhattan PKMS / WMS functionality and material handling equipment.
• Propose software configuration solutions to improve production at new facilities.
• Provide first level of WMS functional support to end-users as IT super user team lead.
• Create, execute, and document results of QA test scripts for WMS and Legacy software using Test Director.
• Conduct feasibility studies of WMS warehouse inventory configuration as well as new hardware and software.
• Liaison between distribution and corporate IT in requirements definition for supply chain tracking system (SCAN) and determining feasibility of enhancements.
• Create, execute, and document results of QA test scripts for transportation management systems (TMS).
• Train end users on functionality of supply chain tracking system (SCAN) and Manhattan PKMS / WMS.
• Document on-line system procedures for new and modified of PKMS / WMS and SCAN and TMS.

Distribution Team Lead (JD Edwards Implementation)

Confidential, Eaton, ohio

Responsibilities:

• Business and systems functional and process analysis.
• Configure JD Edwards software to accomplish company objectives and satisfy customer requirements.
• Test and script processes within JD Edwards manufacturing, distribution and financial modules.
• Coordinate interface between JD Edwards distribution, financial, and manufacturing modules.
• Direct distribution team members in testing and of production associates.
• Propose and document future business procedures incorporating ERP / MRP functionality within current and new business practices.
• Train end users on application of JD Edwards and Future 3 software.
• Provide overall technical leadership and support for Distribution module of JD Edwards following startup.