SUMMARY

• 13+ Years Lead QA and SME Guidewire Consultant in Software Testing including 9+ Years of experience on Guidewire Products. My industry focus has primarily been on Insurance (P&C), Guide Wire products (GW Policy Center 6.0, 7.0, GW Claim Center (3.1, 5.0, 6.0, 7.1)) and PEGA. I have also served clients in Banking and Life Insurance.
• 8 Years’ Experience with CAPGEMINI worked as a Test Lead and Onsite Coordinator
• Well Experienced on Software Testing in AGILE Methodologies Process
• Strong QA background with GUIDEWIRE Policy Center, Claim Center, Billing Center, Insurance Services such as P&C (Property and Casualty), Auto, Home, Life, Workers Compensation, Liability, Property Damage (Commercial & Residential) etc, PEGA and Web Applications.
• Documents, Portal Quote & Buy, CSS (Customer Self Service) and Digital Application through Saucelabs
• Excellent knowledge of writing Test Scenarios, Matrix, Test Conditions, Test Cases
• Worked on System Testing and Integration Testing for several Guidewire projects.
• Experienced in defining Test Plan and Test Strategy and leading testing for several large - scale Guidewire implementations
• SME (Subject Matter Expert) on Guidewire Claim Center and Policy Center
• Conducted training sessions for Business Users, Technical Users and Stake Holders
• Experience in UNIT Testing in XML Automation on PEGA Application using SOAP UI
• Good experience on BPT Frame Work Automation testing
• Leading Experience on Stabilization testing phases are Surgical, E2E Business Process, Complex Scenario, Model Office and UAT Testing…. etc
• Prepared Project Estimates as per the requirements and worked on all the Testing Project Deliverables
• Analyzed OCM (Operational Change Management) Flows, created End to End and Complex Scenarios for several Guidewire Configuration and Integration projects
• Experienced in defining the Process between System Testing and QTP Automation
• Hands on experience on Test Management Documentation
• Test Lead, Onsite-Offshore team management and part of the Testing Centers Of Excellence (T-COE)
• One of the Learning & Culture Trainer in Cap Gemini on Guidewire Claim Center, Policy Center (Property and Casualty), ALM/HP Quality Center and Testing Methodologies.
• Worked on HP/ALM Quality Center, RALLY, Team Track and Test Director for Defect Tracking
• Worked on Data Base Conversion, Mainframe, AS400, PeopleSoft Application and Production Database to find out the resolution for the Production Defects
• Involved in Block Box, WhiteBox, UNIT, Smoke, Sanity, Adhoc and Regression Testing
• Worked as a Defect Co-Ordinater (Defect management) for several projects
• Worked on all stages of Softwire Development Life Cycle (SDLC) and STLC
• Actively involved in SIT testing and Co ordinated with Business team involved in the Production support for more than 2 years on the Guidewire Policy Center for Auto/Home/WCU
• Exposure on Selenium, QTP, and Rational Robot
• Experienced on Blue Print Requirement Center Tool for Use Case creation
• Excellent problem-solving skills with a strong technical background and leading the team to meet tight deadlines and work under presure
• Excellent Communication, Presentation and Interpersonal Skills Quick learner
• I have prepared Documentation and taken Presentation on XML Automation Tool to Assurant Client, Travel Insurance Client, PM, DM and testing head in Capgemini.
• I have participated in Softwire related Seminors (Tech Fiesta) and presented the XML Automation Tool in Capgemini
• Submitted a white paper on GUI Testing for internal process group.

TECHNICAL SKILLS

Operating System \Bug Reporting and Tracking: \: MS-DOS, Windows 95/98/NT/2000/XP and \ALM/HP Quality Center, RALLY, Team \UNIX\Track and Test Director\

Environment: \Data Base: \: Client Server & Web Environment\MS-Access, SQL Server, RDBMS and DB2\

Functional Testing Tools \Languages: \: XML Automation, PEGA Automation Tool, \C, C++, VB 6.0, JAVA, Main Frames, TSL \QTP, Selenium\and SQL\

Other \Internet Tools: \: MS-Office, XP, Visio, Flash and Photo \HTML, DHTML, XML\Shop and Excel.\

PROFESSIONAL EXPERIENCE

Confidential, Trenton, New Jersey

SME and Lead QA

Responsibilities:

• Prepared Test Plan, Test Strategy and Kick Off Deck in the AGILE PROCESS
• Created the Testing Methodologies and execution process documents
• Worked on the Project Estimates and detail testing planning
• Created the Automation and Integration Plan for the Co-ordination with Manual Team
• Analyzing BRs (Business Rules) and BPF (Business Process Flows) and created the End to End Scenarios and identifying issues in the specs
• Created the Complex Scenarios on the Guidewire Policy Center Integration Points
• Preparing Test Data & Maintaining Test Cases, Test scenarios in Share Point.
• Finalizing Approach for Business Rule Testing and Integration Testing
• Created Test Plans for each User Story and get it reviewed by Product Owner
• Uploading all the test cases into HPALM QC and prepared the execution plan
• Reviewing all the Defects and assigned to development team in ALM Quality Center.
• Involved in Detection and Retesting of Defects.
• Analyzed the Defect leakage from Sprint testing to Stabilization testing and prepared the Traceability Matrix
• Tracking the Project status effectively and escalating all the issues on time and get it resolved quickly
• Coordination with QTP and INTEGRATION teams and responsible for the testing Status report on every day
• Extensively performed manual testing process to ensure the quality of the software
• Actively involved in SIT testing and Co ordinated with Business team

Environment: Guidewire Policy Center 7.0, SQL Server, Quality Center 10, RALLY and SharePoint

Confidential, Jacksonville, FL

Senior QA Lead

Responsibilities:

• Prepared Test Plan, Test Strategy and Kick Off Deck in the AGILE PROCESS
• Created the Stabilization Testing Methodologies and execution process documents
• Worked on the Project Estimates and detail testing planning
• Created the Automation Plan for the Co-ordination with Manual Team
• Created the Integration Traceability Matrix for the Co-ordination with Manual Team
• Analyzing OCM (Operational Change Management) Flows and identifying issues.
• Writing and Reviewing End to End Scenarios across the Claim Center Application
• Created the Complex Scenarios on the Guidewire Claim Center and Integration systems
• Preparing Test Data & Maintaining Test Cases, Test scenarios in Share Point.
• Conducted functional Walkthrough and Peer Reviews of Test Scenarios and Test Cases among the Team Members.
• Created Test Plans for each User Story and get it reviewed by Product Owner
• Uploading all the test cases into ALM QC and prepared the execution plan
• Reviewing all the Defects and assigned to development team in RALLY.
• Involved in Detection and Retesting of Defects.
• Analyzed the Defect leakage from Sprint testing to Stabilization testing and prepared the Traceability Matrix
• Involved and helped to Client in Model Office and UAT (User Acceptance Testing)
• Tracking the Project status effectively and escalating all the issues on time and get it resolved quickly
• Coordination with QTP, INTEGRATION and CONVERSION teams and responsible for the testing Status report on every day
• Extensively performed manual testing process to ensure the quality of the software

Environment: Rally, GuidewireSuite, Daptiv. SQL Server, ALM Quality Center, Repository

Confidential, Rhode Island

Senior QA Lead

Responsibilities:

• Prepared Test Plan, Test Strategy and Kick Off Deck in the AGILE PROCESS
• Created the Testing Methodologies and execution process documents
• Worked on the Project Estimates and detail testing planning
• Created the Automation and Integration Plan for the Co-ordination with Manual Team
• Analyzing BRs (Business Rules) and OCM (Operational Change Management) Flows and created the End to End Scenarios and identifying issues in the specs
• Created the Complex Scenarios on the Guidewire PolicyCenter Integration Points
• Preparing Test Data & Maintaining Test Cases, Test scenarios in Share Points.
• Conducted functional Walkthrough and Peer Reviews of Test Scenarios and Test Cases among the Team Members.
• Onsite/Offshore Coordinator for the entire project
• Conversion testing for Amca # and Policy #
• Finalizing Approach for Business Rule Testing and Integration Testing
• Created Test Plans for each User Story and get it reviewed by Product Owner
• Uploading all the test cases into ALM QC and prepared the execution plan
• Reviewing all the Defects and assigned to development team in ALM Quality Center.
• Involved in Detection and Retesting of Defects.
• Analyzed the Defect leakage from Sprint testing to Stabilization testing and prepared the Traceability Matrix
• Effectively participated and helped to the Client in Model Office and UAT (User Acceptance Testing)
• Tracking the Project status effectively and escalating all the issues on time and get it resolved quickly
• Coordination with QTP and INTEGRATION teams and responsible for the testing Status report on every day
• Extensively performed manual testing process to ensure the quality of the software

Environment: Guidewire Policy Center 7.0, SQL Server, Quality Center 10, Clear Quest and SharePoint

Confidential, Portsmouth, New Hampshire

Senior QA Lead

Responsibilities:

• Analyzing functional specifications along with the Team in AGILE PROCESS
• Worked on Guidewire Claim Center Integration Points
• Writing and Reviewing Scenarios and identifying issues in the specs
• In corporate review comments received from the clients.
• Created the E2E and Complex testing scenarios across the system
• Creating and Debugging the BPT Test Plans & logging defects
• Preparing Test Data & Maintaining Test Cases, Test scenarios in Share Point.
• Functional Walkthrough and Peer Reviews of Test Scenarios and Test Plans among the Team Members.
• Analysis and Reported Defects through ALM Quality Center10.
• Involved in Detection and Retesting of Defects.
• Effectively participated along with the Client in Model Office and UAT (User Acceptance Testing)
• Extensively performed Manual & BPT testing process to ensure the quality of the software

Environment: Guidewire Claim Center 6.0, Guidewire Claim Center Studio, Windows XP, IBM RAD v7, Liquid XML Studio 2008, Microsoft SQL Server 2000, Microsoft Visual SourceSafe, Tomcat, SCRUM, Web services, Enterprise Architect