SUMMARY

• Over 5+ years of experience working as Quality Assurance Analyst specifically in Banking and Health Care Industry
• Involved in developing Testing Strategies, Test Cases and Test Plans for Web based and Client /Server applications
• Good understanding of Equities and Fixed Income trading
• Experience in testing applications developed using Waterfall model, RUP and Agile methodologies
• Experience in Analyzing Requirements, developing and executing Test Plans and Test Cases for Manual testing for various applications as per business requirements
• Strong analytical skills for analyzing the business requirements, business rules/processes and system requirements to derive scope of testing
• Created Requirement Traceability Matrix document and update them on a regular basis
• Experienced with HP (Mercury) Interactive Testing Tools such as Quality Center, Quick Test Pro (QTP).
• Strong experience in Black Box Testing that include Functional testing, System testing, GUI testing, Smoke testing, Integration testing, Regression testing, Security Testing and Browser Compatibility testing
• Extensively carried outUser Acceptance testing by closely working with end users and developers.
• Performed extensive manual testing before Automating a Test
• Executed QTP scripts for Regression Tests.
• Experience in Testing multiple browsers like Explorer, Firefox and Netscape
• Experience in Data Driven Testing using basic SQL queries
• Managed the defect process, by ensuring that all reported test issues were appropriately owned, tracked and addressed, using Quality Center
• Participated in test review meetings, defect review meetings, walkthroughs to discuss requirements, test status, issues and open defects.
• Excellent communication and interpersonal skills
• Self - starter, able to multi-task and work independently in time sensitive environment with minimal supervision

TECHNICAL SKILLS

Operating System: Windows XP/2000/NT/98, UNIX/Linux

Testing Tools: JAMA, Rational Test Manager, Rational Quality Manger (RQM) QTP

Test Management Tools: JIRA, Rational Clear Quest, Mercury Quality Center, ALM, RQM/RTC

Other Tools: Adobe, Photoshop, MS Excel, MS Office

Languages: C, C++, SQL, Visual Basic

Web Tech: HTML, CSS, XML, DHTML, UML

Database: Oracle, MS SQL Server, MS Access, Toad for SQL Server 5.6, IBM Data Studio (DB2)

Servers: Web logic, IIS, Web sphere, Apache

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, New York

Quality Analyst

Responsibilities:

• Prepared Test Requirements and Strategy Documents.
• Designed Test cases based on the application design specifications.
• Imported test cases from XL Spreadsheet to ALM and executed them.
• Communicated issues found to Test Lead during test case executions.
• Logged defects in ALM with issues that are encountered during test executions.
• Attended test case review meeting, QA hurdle meeting, and Quarterly Connection Meeting.
• Maintained Traceability Matrix between test cases and requirements and linked defects to failed test runs.
• Prioritized defects according to severity and priority level described.
• Used SQL Queries as part of Test cases validation process.
• Performed Functional and GUI testing on Facets.
• Involved in FACETS Implementation, involved in end to end testing of FACETS Claims Processing module, Membership and benefits.
• Created claims in Tiger and used for Validation.
• Analyzed data on claims manually and wrote queries on DB database for validating data.
• Set claim processing data for different Facets Module.
• Validated 834 Benefit Enrollment and Maintenance Transactions as part of the People Strategy Project.
• Enrolled Subscribers and dependents in Facets manually.
• Prepared EE Data in XL Spreadsheet File to process thru EE Mapper and convert it into XML (.dat file) for member Electronic Enrollment.
• Verified Claims and member benefits and verified prefixes that are configured in Supplemental Revenue Conversion Rule Screen.

Environment: Facets 5.1, SQL DBX, ALM 12.1, Care Radious, Claim Retriever, Tiger 2.1

Confidential, Cherry Hill, New Jersey

Quality Analyst

Responsibilities:

• Prepared and Executed Test Cases for Functional and Integration testing.
• Implemented Agile QA processes and practices, including defect and test management
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts. Maintained the Test Matrix and Traceability Matrix.
• Tested applications and documented results and bugs including documentation of information useful in the debugging process.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Executed test cases for functional testing, GUI testing, Security testing, and end to end
• Executed manual testing for the prepared test cases, recorded the results and analyzed the results.
• Conducted smoke testing, Sanity Testing, and Regression testing during various new builds and at the end of builds to ensure application features were working as expected.
• Document request/response XML's, test procedures and functional/technical findings from the test run.
• Defects Reporting and Web Services Test Results Reporting
• Generated test cases in spread sheet and uploaded them into ALM/Quality Center
• Coordinated User Acceptance Testing (UAT) with the UAT group to ensure the correct business logic.
• Execution of test cases and validating the test results.
• Defect tracking & logging of defects in ALM/Quality Center and verifying the fixes.
• Extensive use of SQL queries to perform data integrity testing.
• Performed regression testing on various screens to validate the data displayed for various transactions.
• Participated in the Sprints/iterations to create test cases, perform test execution and work with Product and Sprint backlogs.
• Met with the developers and technical content writers on a daily basis to update the test documents.
• Followed up with developers on defects status on a daily basis.

Environment: Microsoft Suite, TOAD, Oracle SQL +, JIRA, GUP, QC, HTML, Web Services, SharePoint, ALM/Quality Center