SUMMARY

• Experienced Senior Software QA Analyst, QA Lead and Certified Scrum Master specialized in testing Character - based, Web-based, GUI (Graphic user Interface), Mainframes, UNIX and Client Server applications.
• Excellent understanding of Software Development Life Cycle, Testing Life Cycle and Defect Life Cycle. Worked and involved in testing within Agile framework.
• Analytical problem solver and team leader, managed multiple projects and lead testing teams both on-shore and off-shore within tight timelines
• Software Quality Assurance in Manual and Automated testing using structured Testing Methodologies, mainframe applications and Automated Test Tools and Defect Management
• Using methodologies such as Agile, Waterfall, Iterative, Spiral and Automation Frameworks
• Creating and maintaining Test Plan documents, test cases and Automation scripts
• Strong knowledge in various testing methods like Functional, back-end, Integration, Regression & UAT
• Strong experience in handling client calls and Vendor Management
• Creating and reviewing RFS documents
• Creating Defect status reports and Test closure reports
• Testing Voice Response Units (VRU)
• Performing Back-end, Front-end, Functional, Integration, Regression, UAT, E2E and System testing

TECHNICAL SKILLS

Testing Tools: Selenium with Java, Quick Test Professional (QTP) 10.0, 11.0, Unified Functional Test 12.5 (UFT), LoadRunner, WinRunner 8.2, 7.5, Rational Robot, Rational Test Manager, Rational Test Agent, Rational Functional Tester, SoapUI

Defect Tracking Tools: Jira, HP Quality Center (HP ALM), Mercury Test Director

Languages: Visual C++, C++, C, SQL, TSL, .NET, VB, Python, PERL, Java

Databases & Tools: Oracle, SQL Plus, PL/SQL Developer, Toad, DBVisualizer, DB2, SQL Navigator, MS Access, SQL Server 7.0, HP Nonstop Database

Web Technologies: HTML, DHTML, XML, J2EE, Java, JavaScript, VBScript, ASP, ASP.Net, VB.net, C #

Compare Tools: Confidential Compare, UltraEdit

Network: HTTP, FTP, TCP/IP and TELNET

Others: MS Office, MS Visio, Microsoft AD,Rational Unified Process, Crystal Reports, LDAPEdipro: ADX, EDI, Salesforce CRM, HP Nonstop, Tandem, CAIL, Mainframes - CICS, File-Aid, TSO, View Direct, AGNT, Eclipse, Maven, TestNG, GitHub, Jenkins, SharePoint, Confluence

PROFESSIONAL EXPERIENCE

QA Lead/Senior QA Analyst

Confidential

Environment: Java, JBoss, EJB, Selenium, HP ALM (HP Quality Center), Confluence, Jira, Eclipse, Maven, TestNG, Bitbucket, SharePoint, HOST, WebHost, Rapid Payment System (RPW), Business Web Banking System (BZW), Jenkins, GitHub, Microsoft AD, MS Visio, MS Project, MS Office, Cinchy

Responsibilities:

• Created test plan documents within an agile framework from Business Requirements
• Created test cases from user stories and business specifications as per agile framework
• Tested the mainframe applications on MVS, COBOL and HOST files
• Provided QA estimates and resource allocation based on the team requirements
• Performed Regression testing using automation suites using Selenium webdriver
• Managed test execution and reporting through Jenkins for continuous integration testing
• Used Maven POM framework for running automation suites
• Used SQL queries to test the standardized data testing to perform back-end testing
• Lead a team of testers (on-shore and off-shore) and assigning tasks
• Reported status updates to the project manager and organized defect review meetings
• Gathered test status from the test team and reporting it to the project team
• Responsible for providing Test Closure Report
• Performed Regression, Integration, System and Accessibility (WCAG guidelines) testing
• Performed Test Management and Defect Tracking using HP ALM and JIRA

Systems Quality Assurance Analyst (QA Lead)

Confidential

Environment: ASP.NET, QTP 10.0, UFT, SoapUI, HP Quality Center 11.0, TACL, HP NonStop, Java, Java Script Confidential Compare 4.0, UltraEdit, MS Visio, MS Project, MS Office, SharePoint

Responsibilities:

• Created test plans within an agile framework from user stories
• Created test cases from user stories and business specifications as per agile framework
• Worked extensively on the mainframe application to run the Batch jobs and day-end jobs
• Performed back-end testing by running queries using SQL and Tandem
• Performed Data migration verification testing
• Lead a team of testers and assigned tasks
• Proposed automated process for testing and introduced automation tools - UFT & Load Runner
• Participated in the interview process and selected the right candidates
• Reported status updates to the Project Manager and Development Manager
• Performed Resource allocation on a weekly basis for the team
• Provided training to several team members and guided them through the project phase
• Provided QA estimates to the stake holders based on the RFS and functional specification documents
• Involved in overnight and weekend implementations to test Production builds
• Involved in the Accessibility testing (AODA & WCAG guidelines) and audio response devices
• Involved in performing UAT testing and assisting the clients in their UAT test cycles
• Organized defect review session for UAT Testing with the clients
• Involved in Web services calls for API requests
• Performed the functional testing in both English and French
• Performed load testing using LoadRunner
• Performed Regression, Integration and System testing

QA Analyst - Consultant

Confidential

Environment: Java, EJB, Java Script, J2EE, Quick Test Professional 11.0, HP Quality Center 11.0, Oracle8i/9i, Windows 2000/XP/2003, SharePoint, Excel, Word

Responsibilities:

• Worked with business analysts to understand the business functional requirements
• Involved in gathering the Business requirements and knowledge transfer of functional requirements
• Analyzed test scripts and test data requirements
• Involved in testing in-house development solutions and COTS
• Developed automated scripts and tested with HP Quick Test Professional
• Created test scripts to populate the training database used to train 11,000 end-users
• Provided knowledge transfer to Ministry resources

Test Automation Specialist / QA Analyst / Customer Analyst

Confidential

Environment: Test Director 8.0, Quality Center 8.2, Win Runner 9.2, Quick Test Professional 11.0, DBVisualizer, Mainframes (DB2, IMS, TSO, File-Aid, View Direct), CICS, IBM Websphere, Oracle 8i/9i, Microsoft Excel, Quest, HTML, DHTML, XML, Java, Windows XP, Lotus Notes and Microsoft Outlook

Responsibilities:

• Actively involved in gathering Business requirements to coordinate and implement in the testing process
• Created detailed test cases using the user stories
• Developed automation scripts using TSL and modifying the scripts
• Proficient with mainframe applications built with CICS, COBOL and JCL
• Tested the mainframe applications using the HOST files and COBOL, DB2 and JCL
• Worked in developing enhanced Automated Test Cases from start to end in QTP using VBScript
• Used descriptive programming logic in QTP to recognize objects
• Used Hybrid Automation Framework and built new regression test suite
• Executed the Automated scripts remotely on multiple work stations
• Extensively used the Java Add-in, Oracle Add-in, Web Services Add-in and Terminal Emulator Add-in
• Automated the CDS Claims system and ENTR that reduced the effort of manual entry of claims
• Reported and Tracked defects using Test Director / Quality Center
• Acted as Quality Center administrator by adding/modifying users, customizing entities/fields and reports
• Responsible for end-to-end analysis, diagnosis, problem resolution and user acceptance testing
• Responsible for verifying/validating the extract file from legacy and comparing the extract data
• Used the Kanban method and updated the Kanban board daily and flagging defects
• Used DB Visualizer in extracting data from the database
• Verified test databases using SQL and JCL
• Involved in mentoring new team members and supported them in day to day activities