SUMMARY:

• Over 12 years of QA Support and 5 years of Production Support Analyst experience with onsite and offshore teams.
• QA experience involves Project & Resource planning, hands on test plan and test strategy development, test case and test data review and test automation utilizing in Investment Bank, Wealth Management and Insurance firms.
• Support experience includes providing on - site IT Support for Fixed Income applications in Investment Banking and Wealth Management industry.

TECHNICAL SKILLS:

Operating Systems: UNIX Solaris/Linux, Windows (NT/2003/XP/7), COBOL/400, RPG/400

Software and Languages: SQL, SSIS Business Intelligence Development Studio, XML, HTTP, JIL, JCL, HummingBird, Putty, Embarcadero, TOAD, PL/SQL, JIRA, HTML, XML, JavaScript, VBScript, JCL, Visual Basic, .Net, Office 2000, SPF Windows, MicroFocus COBOL, ClearCase, SVN, TSO/ISPF, Aqua Data Studio, Apache Tomcat, Websphere Application Server

Databases: Sybase, SQL Server, Oracle, DB2

Automated Test Tools: Quality Center, Test Director, Load Runner, ClearQuest, QA-Hiperstation, Hourglass, Chimes, Rational Rose

PROFESSIONAL EXPERIENCE:

Lead QA/Support Analyst

Confidential, NJ

Responsibilities:

• Developing and implementing comprehensive SDLC and test methodologies Participate in Release planning and negotiate QA timescales with Business and other Stake holders Documenting Master Test Plans and reviewing with all Project participants Publishing QA Test Plan and conducting walkthrough Preparing and maintaining User Guides of applications for the Business Provide consultation and mentoring project teams in developing test strategy, estimation and other testing activities Assigning and managing staff workload to ensure optimal resource allocation Reviewing and Approving Build Notices and Release Notes using ClearQuest Creating Scorecard reports providing bird’s eye view to define project health for higher management
• Conducting hands-on to QA and UAT test resources Monitoring and enhancing quality control in deliverables by reviewing documents and checkpoints with team members Participating in build deployment process meetings Submitting weekly Defect status report, Testing Progress reports and charts to Directors Extensive use of SQL query designing for Sybase, SLQ Server and Oracle databases Work with Quality Center products to prepare test matrix Testing Unix Batch scripts for migration of CRON jobs to Confidential Verify Unix logs and xml files for trade processing Work closely with the trading floor to understand and create robust test scenarios Developing used case diagrams using UML Design workflow, activity diagram, screen mockups using Visio Conducting weekly work group meetings with Management, Development and QA Plan and coordinate UAT efforts between Management, Operations, Development and BUC group
• Daily Production checkouts, Reports generation and distribution Handling Hotline calls and supporting Production issues and nightly batch failures Review Job failures log in SQL Job Agent for root cause analysis Work with SSIS integration packages to automate daily manual tasks and reporting Manage and participate in Fail-Over procedure setup and testing Monitor and escalate database performance issues Managing Parking lot to identify trade errors and system issues Manage and conduct code Release implementations from
• Rational ClearCase and SVN Review JVM logs for process failures and application issues Develop Wiki pages to document support procedures Processing new account setup as well application access requests Monitoring Confidential jobs and maintaining the underlying JIL source code for job schedule changes Writing Sqls for database updates in Sybase Using Crontab to identify scripts and kill/restart daemons Communicating with internal and external areas to gather security static data information Executing
• Early Close in production for holidays during Stock Exchange closings Work with JIRA ticket system for issue tracking as well as auditing purposes. Setup SCP and FTP processes for communication with interfacing systems Generate and setup ssh pulic keys for interaction between hosts Execution and management of UAT environment and UAT end of day batches

QA Lead

Confidential, NJ

Responsibilities:

• Test planning and scheduling Peer reviewing high and detail level estimates with team members for their projects Analyze the variances between the actual versus the estimated test efforts using Chimes Reviewing Detail System Test Plans with each testers to adequately cover test scenarios Creating monthly release level Master Test Plans and conduct walk-through meetings with the Stack holders Using CICS utilities such as PRDA, PRSP and CEMT to help testers in analyzing environmental issues Creating Resource Availability Chart to make accurate predictions of the task assignments Reviewing and updating QE
• Checklists to ensure CMM level guidelines were followed Monitoring deliverables and handling Risk notifications in timely manor Creating, maintaining and distributing QA status reports and conducting QA status meetings Extensive use of QA-Hiperstation to review test results and rerun scripts when necessary to help testers in analysis

Senior Analyst/QA Tester

Confidential, NJ

Responsibilities:

• Designing test cases to cover business rules and specifications using Playback Creating and executing test cases through extensive manual testing procedures for Online and Batch Programs Analyzing Administrative Office Procedures (AOP), Detail Design documents and Program Specifications Analyzing CICS and Batch programs using TSO and Xpediter Release 7.4 to build Test Data ensure coverage of all available Positive/Negative Test scenarios.
• Using CICS utilities such as PRDA, PRSP and CEMT. Running extensive query on VSAM/QSAM files using JCL and File-Aid to build scenarios from Production data Documenting details with high intensity on input data grid and test results to be turned over to Oracle for Unit Testing Running backup and restores on Mainframe data sets before and after executing Online and Batch Test Scripts.

Senior QA

Confidential, NJ

Responsibilities:

• Test planning, test scripting and writing test procedures for Baseline and Regression. Designing test cases to cover business rules and specifications. Manual testing of GUI as well CICS applications. Team Track for Defect tracking and reporting.
• Data manipulation through CICS. Running batch jobs in Mainframe to create reports. Backup and restore jobs for UNIX files as well as on Mainframe data sets before and after running nightly batch jobs

Senior QA

Confidential, NJ

Responsibilities:

• Acceptance and Regression testing using Playback by Compuware CICS application testing using Playback/Hiperstation, Hourglass 2000 and QAREL Interface testing using SuperC, Data Migrator, File - Aid and JCL Extensive manual testing Analyzed business requirements to design Detailed Test Plan and Test Cases Defect tracking and reporting using Remedy Documented details with high intensity on input data grid and test results
• Extensive use of automated test tools such as Rational TestManager and Rational Robot from Rational Team Test Suite Executing backup and restores for UNIX and Mainframe files as a part of nightly batch Provided technical support and for Playback Investigating CICS Abends