TECHNICAL SKILLS:

Software: HP ALM - QC 11.0/9.0, AtTask, Oracle SQL Developer, SQL Server 2005 tools, JIRA, Brio v.6.6, Unica Affinium v.4.6.6, PVCS Tracker v.6.6.00, SQL, HP QTP(), Seague SilkTest(), Visual Basic 5.0, TSO/ISPF, MVS/JCL, FOCUS, Visio Professional, C/UNIX, COBOL, C++/UNIX, Access

Hardware: IBM Mainframe, Sun SparcStation, HP-UX

OS: Windows 7/2k/XP, UNIX

PROFESSIONAL EXPERIENCE:

Sr. QA Tester

Confidential, Chicago, IL

Responsibilities:

• Conducted 1 - on-1 UAT sessions on Live Chat with Customer Agents.
• Testing web-based .Net Customer portal application for submitting flight hrs and paying invoices with either Bank Acct or Credit Card.
• Regression testing Accounting-related Microsoft Access applications converted to Microsoft Windows-based .Net applications.
• Review/Analyze FR s for testability.
• Attend weekly status meetings.
• Perform Manual Testing using blackbox methods for FR s and regression testing.
• Collaboration with Business Partners, PM, BA, and Development is on-site.
• Using Workfront tool for Defect management and Task management.
• Upload Testing artifacts to BOX project site.
• Reporting to Sr. Director of Development and Systems.

UAT Mobile Test Lead

Confidential, Northbrook, IL

Responsibilities:

• Both Lead role and hands - on role for team of 2 resources for executing manual UAT testing for Allstate Marketing Online Sales & Service mobile native app and mobile web across numerous devices: Apple iOS and Android OS and Windows 8 OS following Waterfall and/or Agile methodology. Also used Keynote Device Anywhere emulator tool.
• Tested Consumer use of viewing policies and claims, making payments on policies and claims with either Bank Acct or Credit Card.
• Drive tested Allstate Drivewise mobile app.
• Managed multiple projects across multiple releases - Test Planning vs. Test Execution.
• Reviewed/Analyzed FR s for testability.
• Attended daily defect meetings and weekly status meetings.
• Testing methods are manual black box for FR s and regression testing against Wireframes and Content Matrix.
• Collaboration with Business Partner, PM, BA, Development, and QA team was on-site.
• Used HP ALM-QC for Test Case repository tool and Defect management tool and for Test Execution.
• Reported metrics from HP ALM-QC for Test Execution and for Defect tracking; sending daily Test Execution Status reports to project teams.
• Uploaded Testing artifacts to SharePoint site for project gating compliance.
• Worked with UAT Mgr for performance review and the development/ of other UAT Mobile Test Analyst.

Lead QA Analyst / Contractor

Confidential, Rosemont, IL

Responsibilities:

• Feature tested web - based Rebate application with Java front-end and Oracle back-end batch jobs environment, following Agile methodology consisting of 2-3 wk sprint/iterations with team of 10 members.
• Reviewed/Analyzed User Stories for testability.
• Attended daily SCRUM/standup meetings.
• Testing methods are manual black box for functional requirements/feature testing and regression testing.
• Collaboration with BA and Development team is on-site.
• Used HP ALM-QC for Test Case repository and Defect management.
• Used Oracle SQL Developer for database queries.

Lead QA Analyst

Confidential, Chicago, IL

Responsibilities:

• Test Lead for 2 different sprint teams of 2 - 3 off-shore resources each. Reported to QA Director.
• Attended daily SCRUM/standup meetings and daily Defect Triage calls.
• Prepared Defect and Test Execution Metrics for Iteration Review presentation.
• Conducted Root Cause Analysis (RCA) of Critical or Reopened defects.
• Performed peer Test Case reviews.
• Review/Analyzed Requirements for testability.
• Feature tested web-based Risk Mgmt. application with C#/.NET and MS-Silverlight front-end and Oracle back-end, following agile methodology consisting of 2-3 wk. sprint/iterations with domain specific team of 30 members. Overall project team had around 150 members.
• Utilized HttpWatch browser add-on to manually test each page load and performance response times.
• Regression tested same application with different browser/OS combinations using VMs.
• Also tested same application with C#/.NET front-end and Oracle and SQL Server back-ends, following RUP methodology using iterative process with domain-specific team of around 10-15 members.
• Mobile tested for iPhone app for scaled-down version of same application and other multiple projects following RAD methodology.
• Tested Web Services using XML data input to attach files to entities.
• Testing methods are manual black box for functional requirements/feature testing and regression testing.
• Collaboration with Business Analysts and Development teams have consisted of on-site, across country, and off-shore resources.
• Used HP ALM-QC for Test Case repository and traceability back to Requirements.
• Utilized Excel to plan Test Objectives / Test Approach in absence of formal QA Test Plan or Test Cases.
• Used Oracle SQL Developer and SQL Server Mgmt Studio 2005 tools for database queries.
• Used JIRA for defect management and wiki for Requirements repository.

Sr. QA Specialist

Confidential, Chicago, IL

Responsibilities:

• Worked with QA Mgr to define and implement QA processes for Product development following Agile Lite methodology.
• Performed black box testing on CRM Dashboard and Labor Management applications. Both are web - based .NET applications with SQL Server 2005 back-end.
• Used SQL Server 2005 tools to query tables.
• Used JIRA for defect management.

Confidential, Austin, TX

Responsibilities:

• Analyzed Requirements documents, CSD documents, DetailDesign documents, and Use Cases to generate Test Case Scenarios.
• Followed RUP methodology to write Test Cases & Test Scripts for Siebel v.7.7 eBusiness web front - end application with TIBCO integration and Oracle back-end.
• Used HP-QC for Test Script Repository and for defect management.
• Worked with Test Automation team to identify test cases for automation.

QA Analyst

Confidential, Chicago, IL

Responsibilities:

• QA Test Lead for blackbox testing on web - based Dashboard application: followed RUP methodology to write Test Case Scenarios, Test Cases & Scripts for Use Case-driven and Requirements-based testing, Error-handling testing, Database Validation, SOX compliance testing on C#/ASP.NET front-end and SQL Server 2000 back-end. Used SQL Server 2000 tools to query tables.
• QA Test Lead for Accounting Fixed Assets data edit/conversion from internal Legacy VAX to external vendor Sage FAS tool: wrote test cases & scripts for validation of data edit/conversion; worked with external consultants to validate test results.

QA Analyst

Confidential, Rolling Meadows, IL

Responsibilities:

• Worked with CTO to define and implement QA processes for small post - startup company.
• Assessed QA tools (Defect/Issue tracking, Functional/Regression automation & Load/Performance automation) for web-based ATS application. Front-end built using ASP pages calling COM modules with SQL Server back-end.
• Performed blackbox testing from Developer Release Notes.

QA Analyst

Confidential, Schaumburg, IL

Responsibilities:

• QA Test Lead for 3 large - scale projects for black box testing on web-based application: Requirements-based testing, Error-handling testing, Regression testing on J2EE front-end and Oracle back-end.
• QA Build Coordinator for 1 code release. Main point-of-contact for QA to work with Development, Ops, and Project Management for code build issues or release issues.
• Worked with Test Automation team to identify test cases for automation.
• Tested ETL process for Data integrity and Verification on Oracle Data Warehouse using Brio query tool.
• Functional tested on Oracle Data Warehouse using Unica Affinium Campaign Management tool.
• Wrote test cases for various new projects: New credit card, New Private Label product.
• Tested B2C for Credit card /financial transaction for new Private Label product.
• Data integrity tested on back-end Oracle9i database using SQL queries.
• Executed Compatibility testing on various browser/OS combinations for each code release.
• Used PVCS Tracker for defect management. Retested and Validated defects.

Consultant

Confidential, Chicago, IL

Responsibilities:

• Wrote test cases for various new projects: Transition of Email Sending project, New Scheduling feature for Offers, New Electronic Redemption Process, New revenue generating project.
• Executed functional testing of major defects for Confidential Japan.
• Functional tested on front - end website: Requirements testing, Error-handling testing, and Regression testing.
• Data integrity tested on back-end Oracle8i database using SQL.
• Executed Compatibility testing on various browser/OS combinations for each code release.
• Used PVCS Tracker for defect management. Retested and Validated defects.

QA Analyst

Confidential

Responsibilities:

• Wrote business requirements decompositions from FDS for new B2C Auctions project.
• Wrote test cases for re - design of Craftsman.com website and new Auctions project.
• Executed Compatibility testing on various browser/OS combinations for new Auctions project.
• Logged defects within internal defect tracking tool. Retested and Validated defects.

Lead QA Analyst

Confidential, Schaumburg, IL

Responsibilities:

• QA single point - of-contact for test scheduling and planning for Code Merge II internationalization project.
• Performed Maintenance testing of defects for main website.
• Functional tested on front-end B2C website: Requirements testing, Error-handling testing, and Regression testing.
• Data integrity tested on back-end Oracle8i database using SQL.
• Maintained defects and code version control through PVCS Tracker and through Excel spreadsheet.
• Worked with Developers and DBAs during testing of defects
• Conducted Promote Meetings for promotion of new code/code fixes to be applied to website and database.
• Assisted in validating website functionality after Data Center Migration project.
• Wrote test plan/test cases for one of new international projects.
• Assisted in testing for Code Merge I internationalization project.

Business Analyst

Confidential

Responsibilities:

• Worked with accounting group to develop solution for Expense Reporting for consultants prior to conversion of multi - financial systems.
• Used Visio software to diagram Expense Reporting solution.
• Prepared report templates for approximately 150 Accounting Operational reports.

Test Analyst

Confidential

Responsibilities:

• Functional tested on new Client/Server application.
• Logged defects/Managed defects using PVCS Tracker.
• Worked with various contacts to develop Y2K test cases for new client/server application.
• Wrote Y2K test scope plan for new client/server application.

Test Specialist

Confidential

Responsibilities:

• Performed Y2K testing for mainframe applications and online applications.
• Worked with application contacts to identify date critical requirements for each application.
• Developed, executed, and validated test cases.
• Documented procedures for mainframe batch executions.
• Validated batch execution runs and output reports. Determined if batch was successful or not.
• Executed regression testing for mainframe applications.
• Analyst/Application Development Ameritech Corporate IS - Treasury, Hoffman Estates, IL
• Performed Y2K testing for Treasury application. Wrote/Executed Y2K test cases for compliance.
• Maintained and further developed FOCUS database for Treasury check reconciliation system.
• Coded/updated FOCUS programs for application within Treasury system.
• Assisted end-user requests.
• Checked/Trouble-shooted daily schedule of production jobs for any programming problems.