SUMMARY:

• 9 years of Software Testing experience. 6 years of QA Lead experience; leading teams of 3 - 26 on and offshore QA Testers. Utilizing Waterfall and Agile (SCRUM) methodologies, black-box and white-box testing techniques. Full understanding of the SDLC from inception to fruition.
• Experienced estimating project testing efforts and resource allocation. Designing, developing, and implementing test strategies, test plans, test cases and test processes fueling swift corrective actions, estimating project testing efforts and resource allocation.
• Liaise with developers, business analysts, and user representatives in application design and document reviews.
• Excellent in defect management including developing reports and conveying information to upper-level management and stakeholders.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center, HP ALM, HP QuickTest Professional, UFT, HP Load Runner, JIRA, IBM Rational Quality Manager, Rational Functional Tester, Rational Performance Tester, Selenium

Testing Methodologies: Unit Testing, System Testing, Functional Testing, Integration Testing, User Acceptance Testing, Regression Testing, Automation, Performance Testing

Testing Environments: Client Side and Server Side

Languages: .Net, Java, C#, JavaScipt, SQL, XML, Unix Shell Scripting, Perl Scripting, VBScript, HTML, CSS, ASP.Net, AJAX

Systems: Unix, Linux, Windows

PROFESSIONAL EXPERIENCE:

Confidential — STAFFORD, VA/HOUSTON, TX

SQA Lead

Responsibilities:

• Attend morning (daily) SCRUM with Project Team
• Work with software development engineers in product design, code reviews, walkthroughs and product lifecycle inspections
• Created Test Plans and Test Case scenarios for each maintenance release.
• Performed System, Integration, Functional, and Regression testing for the Bed Management Solution web application.
• Identify defects in the application and lead triage meetings to perform root cause analysis with team developers, system administrator, database administrator and project manager.
• Created Automation Test Scripts to utilize for smoke testing after releases, OS patches, and system resets utilizing IBM Rational Functional Tester.
• Created and executed Performance Test Scripts to identify CPU utilization, transaction response times and memory leaks utilizing HP Load Runner and IBM Rational Performance Tester.
• Coordinate User Acceptance Testing/Field Testing across the VA with super users of the Bed Management Solution web application.
• Facilitate defect reporting, management, and prioritization status reports and weekly meetings with the project team.
• Signed off on each patch release to Product Support.

Confidential — HOUSTON, TX

Business Execution - UAT Lead

Responsibilities:

• Leverage best in-class testing tools - HP ALM, UFT - QTP
• Understand the business requirements/user stories, priority and timeline changes
• Create Test Strategy; Plan and Lead all steps within a cohesive Test Plans for capital projects
• Developed a standard use of HP ALM documentation for the Business Readiness Team
• Trained UAT Testers on test script development, defect creation, and linking defects to test scripts
• Facilitate defect reporting, management, and prioritization status reports and weekly meetings with the project team

Confidential — Memphis, TN

QA Lead

Responsibilities:

• Created and executed software test strategies, test plans, cases and scripts to uncover, identify and document software problems and their causes. Led QA testing efforts for onshore and off shore teams.
• Pinpointed previously undiscovered defects in a PeopleSoft upgrade from version 8.9 to 9.0 for Back Office Imaging project, resulting in a successful deployment to Singapore and the US.
• Coordinated testing efforts for over 400 interfacing applications (web and windows-based), for and internal PeopleSoft upgrade from version 9.0 to 9.1. This was deployed to cross functional teams and regions in Brazil, Mexico Argentina, India, Middle East, Canada.
• Trained UAT testers on HP ALM version 11, resulting in successful test case development, test script executing and reporting that brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
• Delivered a testing metrics to the Product Manager and senior level management on a daily basis. Conveyed severity and priority of defects to cross functional teams on weekly defects calls, for the business owners, users, and development.

Confidential — Birmingham, AL

SQA Engineer

Responsibilities:

• Participate in the design and development of SQA infrastructure and tools for the team
• Successfully tested COUNTER application on a weekly basis, for scholarly institutions such as Duke University and the World Trade Organization, so that authors and publishers could get compensated on time.
• Create SQL queries used to research production issues and perform data integrity
• Accurately estimate requirements and tasks in TFS before and after standup SCRUM meetings with cross functional teams.
• Participate in the design and development of SQA infrastructure and tools for the team.
• Delivered thorough QA testing reports that determined product quality and release readiness.

Confidential — Birmingham, AL

QA Lead

Responsibilities:

• Lead a team of 5 testers to complete system, functional, integration, regression, performance and UAT testing.
• Defined project estimations for 8 different projects, to allocate resources and assumptions for planned testing efforts, while relying on stakeholders business requirements and needs to the projects.
• Adhered to test strategies and SOX compliance of BBVA Compass.
• Completed 3 deployments of CRM, detailing retail, wealth, and treasury management solutions.
• Only resource performing nightly validations with the Change management team and processes.
• Deliver and testing metrics daily to the PMO and held weekly defect meetings for testers and project team.

Confidential — Ridgeland, MS

Financial QA Analyst

Responsibilities:

• Implemented a standard configuration for AP Checks and paper checks that interfaces with the LTC system.
• Traveled on site to LTC facilities, to train users on financial application
• Completed Medicare and Medicaid billing boot camp required for 835 and 837i claims processing.
• Configured LTC facilities payment applications to interface with the LTC suites specifically Kronos and Time Tender.

Confidential — Hattiesburg, MS

Quality Assurance Analyst

Responsibilities:

• Participate in all phases of the test cycle, including Integration/System Testing, Performance Testing, Regression Testing, and User Acceptance Testing.
• Create automated test scripts using Quick Test Professional tool (State of Missouri CCD - Check, Cash, and Dealers Project lasted 9 months 50% of the project was automated and 50% was manual)
• Completed yearly Learning develops assessments to adhere to hours needed for peer evaluations and individual progress.

Confidential — Hattiesburg, MS

Support Specialist

Responsibilities:

• Registered and in-service over 100 employees on Biometric finger printing system.
• In-service physicians on HIM doctor dictation system.
• Provide after-hours support to end users thru help desk (password resets, email configuration) and also respond in the field to install and troubleshoot PC, printer, telephone problems, and replacing hardware as required.