SUMMARY:

• Seeking a position in a competitive environment which gives me an opportunity to put my skills and experience to learn cutting edge technologies
• Over 7.5 years of experience in Manual Testing of Web - based and client/server applications
• Strong understanding of Software Development Life Cycle (SDLC).
• Expertise in Analysis, Writing test cases and interacting with Users for Application Implementation, Upgrade, customizations and Enhancements
• Extensive experience in preparing test cases, and test scenarios, test reports, performing Black Box Testing, Regression Testing, Sanity Testing, Smoke Testing, Integration Testing, Ad-HocTesting, System Testing and IVR testing.
• Good Confidential Defect life cycle, writing and review of test cases
• Experience in defect tracking tools like Visual Studio 2010, Product Studio, QC
• Knowledge in Testing in GUI
• Ability to understand Functional and Software Requirements Specification documents
• Well versed in analyzing Results, Bug Tracking & Reporting, Detailed status reporting
• Proficient in working with databases like SQL Server and SAP
• Worked on Waterfall, Agile and/or Scrum Models
• Worked on testing of IOS devices like iPhone and iPad
• Worked on localization testing for languages German, French and Spanish.
• Worked on preparing scripts for data required for IVR test calls
• Excellent grasping skills that allow quick & thorough learning, also got appreciated by client lead and senior technical director for proactive initiatives
• Good team player with excellent communication, written and presentation skills with strong aptitude towards learning new technologies.
• Good Confidential leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environment
• Will actively participate in the overall enhancement of the software product quality.

TECHNICAL SKILLS:

Testing Skills: Manual testing, Functional testing, Component testing, Adhoc Testing, Sanity Testing, Smoke Testing, Regression Testing, Integration testing and IVR testing.

Testing Tools: WTT

Application Server: IIS

Bug Reporting Tools: Visual Studio 2010, Product Studio, Rally, QC

Platforms: Windows 2000/2003, Windows XP, Windows Vista, Windows 7, MAC

Database: SQL Server, SAP, TOAD

Other Tools: Test Manager TFS

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead

Tools: EASL validation tool, DART, File Search Tool for IVR test call logs

Environment: Avaya IVR, QC & EASL

Responsibilities:

• Involved in Analyzing the Business Requirements, Functional Requirements
• Requirement Analysis for the business requirements received from various project teams
• Arranging meetings with Developers and different stake holders project managers for finalizing the test plan
• Test case creation & validation for all the possible scenarios for assigned projects and junior team members
• Working on QC for updating status of the test cases
• Create Test Cases for Regression, GUI testing and Functional testing
• Work on Creating data, scripts needed for IVR test call
• Handling offshore team located in India, working on their issues and queries. Working in onshore/offshore model
• Giving support to Assembly testing, system testing and UAT team for providing data required for IVR test calls
• Interacting with Project Managers and senior technical directors for new enhancements, improvements, issues for IVR testing and data team
• Generating reports for IVR testing and data team to measure performance month on month basis and presenting the data to executive directors
• Working as project spoc for authorizing users to various tools.
• Working on release coordinator activities by bridging and closely working with teams for environment issues, providing general support to team members for their issues, coordinating with leads of various teams like Assembly testing/development team, System testing team and User Acceptance Testing team.

Confidential, CA

Senior QA Engineer

Environment: Rally, TIMS, Java 6, SQL Server 2008, Windows, MAC

Responsibilities:

• Involved in Analyzing the Business Requirements, Functional Requirements
• Created Test Cases for Regression, GUI testing and Functional testing
• Performed GUI testing
• Involved in regression testing, ad-hoc testing, sanity testing
• Executed Manual Test cases to verify actual results against expected results
• Involved in testing the application utilizing Scrum (Agile) methodology
• Executed test cases on different test bed setups
• Created test cases for IOS devices like iPhone and iPad
• Handled test execution and defect reporting for IOS devices
• Tested the application on different browsers

Confidential, CA

Senior QA Engineer

Environment: Rally, Visual Studio 2010, Silverlight, Windows

Responsibilities:

• Responsible for the full testing life cycle for a testing release starting from analyzing the requirements to Test results reporting
• Involved in testing the application utilizing Scrum (Agile) methodology
• Involved mapping requirements to user stories
• Involved in planning user stories
• Involved in analysis and debugging of complex scenarios
• Mapping user stories to test cases
• Execution of test cases against expected results
• Involved in onsite and client co-ordination
• Detailed report creation
• Involved in reviewing of technical documentation required for using web application manual.
• Performed various tests such as Positive, Negative to check business functionality manually
• Tested the application on different browsers and operating systems

Confidential,WA

Senior QA Engineer/Acting Team Lead

Environment: Visual Studio, SQL Server 2005, SQL Server 2008, Product Studio, .NET 3.5 framework, Team Foundation Server

Responsibilities:

• Worked as acting Team Lead in project
• Handled team of 3 testers
• Involved in mentoring for new team members
• Worked in Agile methodology
• Involved in understating requirements given by client
• Involved in creating test cases for manual testing from requirements
• Documenting the test scenarios, creating and executing test cases
• Uploading test cases in Product studio and test manager
• Recording and monitoring defects in visual studio
• Involved in testing of creating invoices, purchase orders
• Involved in testing of invoices including testing of tax calculations as per country
• Involved in testing of localization testing for languages like German, Spanish and French
• Got client appreciation for finding quality defects
• Involved in review of test cases written by team members
• Involved in detailed reporting to client
• Involved in Regression Testing, Ad-hoc testing, smoke testing, integration testing
• Worked on Web Application called Auditor which involved checking of expense transactions which are done through Amex and Procards (these are cards which are used by employees for expenses). Auditing and reporting of these expenses. Testing would involve checking transaction maintenance in the database and SAP
• Tested the application on different browsers and operating systems

Confidential,WA

QA Engineer/ Senior QA Engineer

Environment: SQL Server 2008, Product Studio, WTT

Responsibilities:

• Understanding testing requirements from client
• Involved in testing of operating systems releases for Windows 2000/2003,Windows XP, Windows Vista RTM, SP1 and SP2
• Involved in system testing, ad-hoc testing
• Involved in testing on test machines remotely through tool WTT
• Involved in automation of test cases using WTT
• Created workflows of test cases
• Executing test cases against expected results
• Created one click scheduling which involved end-to-end testing flow on test machines
• Worked on Bug reporting toll Product Studio for tracking and reporting of defects.
• Involved in creating Virtual Machines
• Involved in arranging machines n VLANs
• Created DHCP servers whenever required for testing
• Involved in testing of components like Bluetooth, Task Manager, IP Security
• Involved in test execution for new releases
• Involved in preparing test machines including installations of operating systems, clients, test bed setups