SUMMARY

• Around 8+years of experience in Quality assurance on various Management solutions with emphasis on QualityAssurance.
• Experienced in Manual and Automated Testing of web and client server Application.
• Strong understanding of QA Processes, Waterfall, Agile and can work through different releases of product.
• Extensive work experience on Functionality Testing, Regression Testing, User Acceptance Testing, Black Box testing.
• Strong Knowledge of creating Test Plan, Test Scripts and Test Cases and Execute them.
• Coordinated Testing between Offshore and Onsite Testing team, developers.
• Experience with n - tier systems and both Web and Client serverApplication.
• Good understanding of Software Development Life Cycle(SDLC) and Software Testing Life Cycle(STLC)
• Proficiency in Defect management including Defect creation, modification, tracking, reporting using industry standard tools like Quality Center.
• Experience in writing training document.
• Expertise in both Manual and Automation testing
• Very good analytical, problem solving, communication and interpersonal skills with good work ethics.
• Solid in communicating at all levels of management with experience in coordinating various client meeting, seminars, presentations.
• Efficient team player with excellent communication skills and good interaction with users.
• Experience in analyzing the root cause of the problem and work with Development team to resolve defect.
• Experienced in replicating field issues reported by end users, investigate the problem and identify corrective measures.
• Participated walkthroughs and meetings to discuss the update status reporting.
• Ability to work-in-groups as well as independently with minimum supervision and initiative to learn new technologies and tools quickly.

TECHNICAL SKILLS

Platforms: Windows 95, 98, 2000, XP, 2003.

Programming: C, C++, XML, HTML

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome.

Applications: MS Office (Word, Excel, Power Point, Access)

Database: SQL server 2000, Oracle 8i

Bug Tracking: Quality Center

Test Automation&: QTP, TestDirector 8.0. Quality Center QA Tools

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr. QA Tester

Responsibilities:

• Analyzed the Business Requirement Document to understand the Business process and wrote Test Cases and Test data for both positive and negative test scenarios.
• Provide 2nd level system support forPOS(Point of Sale) systems. Track requirements matrix for majorPOSrelease
• Tested creating orders online and completing them on thePOS(Point of Sale) system. Test and help implement the NewPOSsystem
• Support ECOM team - troubleshoot orders not being received atPOS(Point of Sale) system, completing orders (tender and returns)
• Involved in Scrum type of agile methodology testing.
• Used ALM for requirement analysis, scheduling and generating test cases. Developed Test Scripts for System testing and verified the test results.
• Involved in regression testing for overall business process and executing them in QA Environment.
• Closely monitored requirements, functional specification for changes and updated scenarios as per changes.
• Ensured that the quality of the software delivered to the client with each software release met the standard of the client by testing the software against defects.
• Used ALM for logging the defects and for tracking bugs, assigned severity to the defects those were logged on.
• Tested functional requirement using QTP to check for the website performance.
• Conducted Multi Browser testing on Internet Explorer, Chrome and Fire Fox. The protocol used is TCP/IP.
• Created QTP scripts for all three testing stages such as Functional testing, Integration testing, Regression testing.
• Generated Reports, Documented Status Updates and Communicated test results on daily basis.
• Communicated with the project members during review meetings and status meetings throughout the bug life cycle.
• Participated in daily stand-ups to counter daily problems with the developers for fixing the bugs.

Environment: Windows, SQL Server 2005, HTML, HP ALM, QTP, MS Office.

Confidential, Freeport, Maine

QA Analyst/Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Created and managed system testing schedule
• Performed extensiveAutomationtesting of the Open Development initiative Applications and its functionalities
• Provided test team status reports on weekly basis to the project manager.
• Worked on various sprints and actively participated in the SCRUM meetings.
• Involved in identifying the test casesto be automated forRegression TestingusingQTP.
• Performed Functionality testing during various phases of the application and analyzed the results usingQTP.
• Created VB test scripts for functional testing usingQTP.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects usingQTP
• CreatedAutomationtest scripts by usingQTPand Mercury Quality Center and used GUI, Bitmap and Text checkpoints inQTPscript for validations
• Performed data driven testing and parameterization usingQTP.
• Involved in creating output values usingQTP.
• Executed test cases through Quality Center and reported defects in QC.
• Conducted GUI, Backend Testing
• Conductedregression testingon new builds/versions.
• Developed andexecuted test cases test Scenarios and followed-up defects using Quality Center.
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications
• Tracked defects using Quality Center.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.

Environment: Windows NT/XP Quality Center, HTML MS-Office, MS SQL

Confidential, MA

QA Analyst

Responsibilities:

• Analyzed the objectives and scope of each stage of testing process from the Test plan
• Interacted with business analysts to gather the requirements for business and performance testing.
• Participated in the Manual Vs Automated testing decision-making process.
• Responsible for testing the Navigation Flow, Functionality Testing, System Testing and User Acceptance Testing.
• Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
• Extensively executed complex SQL queries to query the database for data validation.
• Executed shell scripts to test the backend database.
• Used Quality Center to do defect tracking, coordinated the defect resolution process and generated management reports.
• Performed UAT Testing
• Interacted with developers to follow up on defects and issues.
• Participated in various meetings and discussed Enhancement and Modification Requests.

Environment: Quality Center, SQL Server, Html, WindowsNT/XP.

Confidential, MN

Sr. QA

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Created description object with specified properties and values during run time, to use instead of logical names in test scripts.
• Performed Web testing to check for broken links in a page.
• Performed Regression Testing, Functional Testing during different stages of the application development.
• Design, analyze and performed Integration and wrote System requirements.
• Participated in conducting System testing and End to End testing manually.
• Used Quality Center bug tracking tool to analyze & capture bugs.
• Edited QTP scripts to include Check points, Expression values, Keywords, Parameterization etc.
• Performed Web Testing to check for broken links in a page.
• Categorized bugs based on the severity/ priority and interacted with developers to resolve them.
• Used Quality Center as bug tracking tool for individual Vendor application.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Participated in weekly status meetings with IT and business people.

Environment: Quality Center, Mozilla, IE, Windows 7/XP, MS-Office.

Confidential

Manual Tester

Responsibilities:

• Identified the test requirements based on business requirements.
• Involved in analyzing the applications and development of test cases
• Responsible for doing System testing of the entire applications along with team members
• Applications are tested manually.
• Tested Various Modules manually.

Environment: VB Script, SQL Server, Ms-Word, Ms-Excel, Windows98/NT