Objective

• Seeking a challenging position where my knowledge and skills as a Software Testing Engineer can be effectively utilized.

SUMMARY

• Overall 8 Years of Experience in Software Development Life Cycle as a Quality Assurance Engineer with expertise in both Manual and Automation testing .
• Experience in analyzing the User/Business Requirements and Functional specifications documents.
• Experience in analyzing the system requirements and developing detailed Test Plans for System Testing.
• Experienced in automation tools such as Quick Test Professional and HP Quality Center 10.0 (formerly Test Director).
• Extensively used Quick test Professional, Test Director and Quality Center and inbuilt tools in automated testing.
• Expertise in UAT testing. Great team player with better understanding of Client needs.
• Experience in an Agile and Waterfall Testing Environment
• Complete understanding of Software Development Lifecycles (SDLC).
• Created and maintained QA Environment (Workstations & Servers).
• Experience in Functionality, Target, Sanity, Shakedown, System, Regression and Integration testing.
• Developed automated Test Scripts using VBscript in Quick Test Professional.
• Experienced in writing VBscript and Windows Batch files for execution of setoff commands.
• Accomplished bug reporting using tools such as HP QC 9.2 (formerly Test Director) and Clear Quest 7.0.
• Provided failure analysis and corrective action for problems found in integration, QC, and production testing.
• Experienced in developing Test Plan, Test Cases, Test Strategy and Test Status Reports, Test Completion Reports for the assigned projects.
• Excellent Communication and writing skills; Great Analytical skills in capturing systems requirements; Great team player.
• Strong work experience using SQL commands to vary the data in backend database and Oracle and MS SQL server.
• Expert in functional and regression testing for web services using Soap UI.
• Tested and XML files using Soap UI. Understanding of HTML language.
• Involved in validating the application by using web services SOAP UI Protocol.
• Experience in verify the data in log files using UNIX commands.
• Experienced in working with environments such as UNIX and Windows.
• Used Business Object XIR 3 as a reporting tool.
• Extensively used MS SharePoint for uploading and storing Test Documents

TECHNICAL SKILLS

Languages: Pascal, C, C++, Java, VBScript, SQL,VB 6.0,.Net

Operating Systems: UNIX, Windows 95,98,XP,NT,2000,2003, and Sun Solaris, Redhat Linux 4,5

Testing Tools: QuickTestPro 10.0, 9.0, 10.0, HP Quality Center 9.2, TestDirector8.0, IBM Rational Clear Quest Web and Client 7.0., HP Load Runner 8.1, 9.5, SOAP UI, Selenium.

Tools: MS Office XP,2003,2007 Suite, Photoshop, SQL Navigator, WebEx, MS Live Meeting

Databases: MS Access 2000, MS SQL Server (2000&2005), Oracle (8i/9i)10g,TOAD

Scripting Languages: VB scripting, Shell scripting, XML, and HTML

Framework tools: VB.Net,ASP.Net,C#.Net/ Visual Studio.Net

SDLC Models: Water Fall model, V model and Agile Model, Iterative Model

Network Protocol: IPV4, IPV6, OSS - NMS, OSI Layers

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

QA Lead

Responsibilities:

• Analyzed the Functional Requirement Specification (FRS) received from development and created QA Tracking Document.
• Developed Test Plans, Test Coverage Matrices, and Test Cases and provided the documentation corresponding to the business requirements.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Developed a road map by understanding the Business Logic and User Requirements for Manual and Automated Testing.
• Analyzing the Testing efforts of the new change service requests and estimate the total cost of testing.
• Extensively involved in black box testing, GUI testing, functional testing, systems testing, back end testing, integration testing, regression testing and smoke testing (Build version testing) of the application.
• Involved in performing the end-to-end testing and certifying the QA Environments.
• Have an excellent knowledge on all the financial transactions that take place in estimating the cost effort.
• Worked with Toronto team for Performance Testing with users logging into the system at the same time and performing all operation simultaneously.
• Responsible for writing SQL Queries to find out that the data is correctly populated in each field.
• Performed data integrity testing by extensive use of SQL queries and executed backend.
• Designed and executed manual Test Cases in Quality Center.
• Reported the bugs, email notifications to the developers and managers using Quality Center Defect Tracker.
• Tested the functionality of applications by using QTP and also automated the application for Regression testing.
• Involved in designing and developed and implemented QTP automation scripts.
• Compared data between SQL 2000 box and SQL 2008 box manually running SQL scripts as well as using Red Gate tool.
• Converted DTS packages to SSIS packages while doing data migration.
• Extracted the data dumps from legacy system to update in a new one. Used data comparison tools extensively to make sure the integrity of data.
• Tested the application for specific Performance and End User Testing on its compatibility on various web browsers like Netscape navigator and Internet Explorer.
• Extensively involved in team meeting and walkthroughs with team members and programmers to resolve issues relating to the open bugs.
• Working as a test coordinator for Infrastructure maintenance and regular software updates eg. Firewall upgrade, Router testing, security patches, Hot Fixes etc
• Making sure that every virtual machines and BETALink machines are up and running.

Environment: Java,, MS SQL 2008, MS SQL 2000, HP QC, UNIX, TOAD, QTP 10.0, Red Gate,Beyond Compare,Diff

Confidential, Charlotte, NC

QA Lead

Responsibilities:

• Monitor functional testing, automation testing to make sure that it passes quality standards.
• Actively participated in monitoring the progress of the change request from requirement to successful implementation.
• Involved in QA planning, coordination and implementation of QA methodology.
• Involved in the EDA\MDA weekly meeting with Offshore and Onshore both to understand the business needs and rules.
• Performed data integrity testing and created test scenarios, test plans and test cases using Quality Center and SOAP UI.
• Performed manual testing as well as automation testing on application, which involved executing Regression as well as progressive test cases.
• Prepared and maintained test cases inQuality Center 10.0
• Involved in Regression Testing usingQuickTestProfessional (QTP) 10.0within Frontier.
• Did Sanity Testing before going to productionto check application health.
• Develop automated scriptsto facilitateRegression Testingon multiple releases.
• Involved in maintaining test environments and production environments.
• IdentifiedFunctionalandNon-FunctionalTest Cases and articulate expectations for theperformanceandoperationalaspects of the system.
• Created Test Plan, Test Cases, and Test Scripts and test data for all testing events such as System Integration Testing (SIT), User Acceptance Testing (UAT) and Unit Integration Testing.
• Maintained QA lab standards, documentation review assisted in establishing and maintaining best practices for QA.
• Performed back end testing using SQL commands to vary the data in backend database and Oracle and MS SQL server.
• Coordinate and prepare documentation and training for end users.
• Provided demonstration to offshore team.
• Used Business Object as a reporting tool.
• Work independently with different processor to process raw xml file to Common Message Format.
• Worked with Subscriber to update and modify their needs.
• Provided weekly onsite report to offshore team and get the QA status from them to have sync up with the team.

Environment: .Java,XML, MS SQL 2008 enterprise edition, HP QC,QTP 10.0,SOAP UI, UNIX,TOAD,FileZilla,Altova XML Spy, Load Runner 8.0,BO XIR 3.

Confidential, Philadelphia, PA

QA Lead

Responsibilities:

• Created Test Plans, Test Scripts by reviewing the BRS/SRS provided by Business team and Developers.
• Extensively used Quality Center 9.2 and 10.0 for executing test scripts, Storing Test Results and Test Cases. Importing and Exporting Test cases.
• Assigned Tickets through Jira to Developers and Prod Support teams.
• Performed Unit & Integration testing. Involved in different test phases like Functional Certification and QA Certification.
• Published TCR (Test Completion Report) after end QA Test Phase/Cycles, also Test Status Reports.
• Performed functional testing with QTP 9.2 also used Rational Robot to run Automated Scripts developed by offshore team.
• Involved in theSalesforceweekly meeting with stakeholders and managers to understand the business needs and rules.
• Involved in the whole testing process in Salesforce for its pre-sale management as well as post-sale management.
• Performed Smoke, High Level Sanity, Shakedown, Target and Regression testing’s on all web Applications.
• Performed Functional, GUI Testing and Volume Testing also involved in Performance testing of Reuters application.
• Experience in using Agile methodology and Attended the daily SCRUM meetings during each SPRINT session
• Extensively participated in Creating Test plans, Test Strategy, Test Scripts/cases Negative test scenarios and Functional, Target and Regression testing.
• Responsible in Leading & Training QA Offshore team of 4 members. Team used to report to me directly.
• Involved and participated in Monthly testing Artifacts meeting, Process improvements, QC 9.2 10.0 training meetings and Weekly status team meetings.
• Participated in Reviewing the BRS/SRS documents with Business team and Developers.
• Involved in the data migration from legacy system to the new one.
• Used Informatics for ETL process while data migration from old sources to the destination.
• Good exposure in writing and executing the automated Scripts using QTP for Functionality of whole application.
• Experienced in code level testing of the apps. White Box and Grey/Gray Box testing of GFW Container and symbol and account context passing application.
• Involved in data extraction from data dumps to update the new database. Used ETL tool and process for data migration from legacy system to new systems.
• Ability to use and develop in house built tools to test the critical applications functionalities.
• Handled multiple Releases/Test cycles and test phases in DEV and QA environments.
• Tested Internet, Client-Server& Web Applications and good understanding of web and non-web applications architecture.
• Sound working knowledge of MS Office Suite; excel, word, power point, project & power point.

Environment: java, IIS 7.0,Soap UI, Oracle 10g, HP QC,QTP, Load Runner 8.0,Informatica 8.0.

Confidential, Grand Rapids, NC

QA Analyst

Responsibilities:

• Developed Test Scenarios and Test Cases based on Test plan.
• Tested HIPAA EDI Transactions in various claims validation processes.
• Involved in applications analysis and testing which included claims processing as per EDI/ANSI-X12 transactions Standards.
• Exposure and Knowledge to 834 benefits claims files testing in enrollment and plan merger project.
• Involved in creating test cases for 837,270,271,835,820 transactions and validating the EDI files.
• Acted independently to develop and executed configuration changes within FACETS system coordinated and Developed QA activities.
• Utilized Quality Center to write and execute test cases.
• Performed User Acceptance Testing (UAT), documented in details the defects using Quality Center.
• Wrote SQL queries in Oracle for extracting data.
• Used quality center for logging defects and defect Tracking
• Involved in preparation of Test Matrix.
• Involved in integration Testing, Functional Testing, and UAT.
• Tested the functionality of the Extensions that meets the BRD requirements.
• Involved in validation of HIPAA for EDI 837/I/P.
• Performed comparative analysis and GAP analysis to identify variation in the process as per HIPAA EDI X12 4010 and 5010 guidelines to in corporate updates as per 5010 guidelines.
• Assist tools for use in future HIPAA EDI 4010/5010 migration and compliance.
• Involved in validating XML Files
• Dataextraction,DataMigration andDataconversion using ETL tools from application front-end with Oracle databases anddatawarehouse.
• Wrote SQL queries in Oracle for extracting data.
• Involved in manual testing of ETL components, SQL, PL/SQL blocks.
• Involved in testing the Member Enrolment, Eligibility Enquiry, Eligibility Response, Claim status Enquiry, Claim Status Responses and conversion of Financial Claims.
• Tested the Adjudication of Claims and Migration process.

Environment: Quality Center, Clear Case, Clear Quest, Oracle, MS office, HIPAA EDI X12, FACETS, XML, JAVA, SQL,Selenium.

Confidential, OH

QA Analyst

Responsibilities:

• Designed, developed and executed Test Plans and Test Cases based on business requirements and functional specifications.
• Involved in conducting Manual and Automated tests with Win Runner.
• Created test scripts for various testing stages like Functional, Regression, Multi-user and acceptance testing.
• Developing test scripts according to the program specification given, Involved in testing the Client/Server and Windows applications using Mercury Interactive Tools.
• Tested Compatibility of application with Internet Explorer and Netscape Navigator
• Extensively used SQL for data Integrity Testing at the backend.
• Reviewed the Functional Specifications documents for the enhancement of existing functionality.
• Developed Test Summary Reports and participated in application review meetings.
• Used Test Director as defect tracking and reporting tool.
• Reported defects found during the testing cycles to development team for rectification and Retest the fixed modules.

Environment: Windows NT, Mercury Interactive Suit, Java, J2EE, HTML, SQL Server, Visual Basic, Oracle, MS-Word, MS-Excel,Win Runner

Confidential

Quality Analyst/Business Analyst

Responsibilities:

• Interacted with business users to understand the business model and objects.
• Identified the use cases and functional specification with business for the testing effort.
• Performed Smoke Test before the actual execution of Test Cases.
• Created and maintained QA environment.
• Wrote and implemented the Test plan, Test Cases for IVR application.
• Tested applications both in QA and Production environment by migrating test.
• Performed Functional and Regression Testing of the IVR Application.
• Performed User Acceptance Test on the finished Application with the business users.
• Participated in various meetings and discussed Enhancement and Modification.
• Used Test Director to create and maintain Test Requirements.
• Reported bugs and communicated with developers for tracking the defects

Environment: ETL, Data warehousing, UML, MS Visio 2000, MS Office Suite, Java, HTML, Java Script, SQL, Windows 2000 Server. HP QC

Confidential

Quality Analyst/Business Analyst

Responsibilities:

• Engaged in different phases of SDLC using highly efficient RUP process of software development
• Functioned as a liaison between the technical and business teams for meeting customer requirements
• Participated in Business Modeling by understanding the needs of the business, and also documenting Business use cases (initial) as well as System Use cases
• Functioned as a liaison between the technical and business teams for meeting customer requirements
• Extensively gathered requirements from all users, experts, and laymen to understand the current functionality and asses the needs of the users
• Translated the requirements obtained during the requirements gathering phase to the development team and was responsible for the trade off of requirements not feasible for the project
• Analyzed existing ETL / Data warehousing processes and documented the requirements as Business Requirement Document (BRD)
• Part of team to elicit, organize, and document required functionality and constraints
• Utilized UML for drafting Use Cases, use case document specifying actors, basic flow and alternative flows for each and every use case
• Used SQL Queries for testing and manipulation in the data warehouse
• Extensively supported and carried out User Acceptance testing (UAT)
• Assisted QA team in tracking and management of defects and bugs using Spreadsheet.
• Aided the QA team in reviewing test plans and creating test cases
• Reported project updates to higher management at status meetings

Environment: ETL, Data warehousing, UML, MS Visio 2000, MS Office Suite, Java, HTML, Java Script, SQL, Windows 2000 Server. HP QC