SUMMARY:

• 11+ Years of Technical/Functional Analysis QA Expertise 5 Years of Dev
• 11+ Years of experience in Quality Assurance and Software Testingworking as a Senior QA Test Lead at Confidential (AMFAM) at Madison, Wisconsin.
• Having good Knowledge & exposure in EDI (Electronic Data Interchange). Coordinating within 8 member team in the current project to ensure the best quality being delivered to the end - users and deadlines being met.
• Worked atFarmers Business Insurance (Woodland Hills CA, USA)for 8+ years as a Senior QA Test Lead. Having exposure in working with different applications within Farmers in Commercial Lines (CLS), Billing, Auto, Fire, Claims, Accounting, Bureaus Reporting mechanisms (NCCI, Independent Bureaus) and Finance Reporting. Experience in Defect Management/Tracking, Scheduling, Test planning, Estimation, overall tracking and reporting in SDLC (Software development Life Cycle).
• Having hands on experience in HP-ALM Quality Center. All Defect tracking Analysis, defect logging, traceability matrix will be tracked in HP-ALM Quality Center tool.
• Expertise in Manual Testing which includes Requirement analysis, writing test plans, test strategy, test cases & Traceability matrix.
• Having experience & knowledge in automating the test scripts using QTP tool.
• Experience in testing of Web based, Client/Server applications using Manual/Automated testing.
• Knowledge in VB Script & Descriptive programming.
• Expertise in Web services, WPF & Client Server applications testing.
• Good Experience in implementing the Agile&Water fall methodologies in testing projects.
• Experience in writing SQL Queries, T-SQL, TOAD, Data base scheme testing procedures.
• Knowledge in Automation Framework implementation
• Having experience in all aspects of the SDLC inclusive of requirement analysis, design and development, Testing, Integration, support and implementation of business solutions.
• As a QA Lead, I am involved in preparing test plan, strategy, manage test artifacts, resolving any issues in the project and identify any risks with proper mitigation plan. Involved in management activities such as estimation, resource planning, onshore-offshore coordination, liaison between Client teams and offshore teams, status reporting and provide appropriate orientation & for the new resources joined the team. Actively participated in Business Process Re-engineering meetings, quality processes and internal quality audits.
• As a QA SME, I am responsible for analyzing the E2E (end to End) business scenarios, and perform gap analysis between the requirements (RTM Requirements Traceability matrix) and the actual scenario from business, coming up with business narrative document with flow diagrams, products/systems involved to test that scenario, pre-requisite, post-conditions, Entry point and exit criteria’s and provide the same for Analyst to test the user scenarios/stories. Software Estimation techniques using TCP(Test Case Point), in identifying the test case complexity based on complexity of check point, complexity of test pre conditions like Low/Medium/High. Calculate the total effort in hours based on identified number of adjusted TCP’s.
• As a Systems Analyst, I am responsible for integrating the business requirements and technical requirements and provide analysis document such as data field mapping for the programmers to develop technical design and code.
• As a Senior software QA tester with full software development lifecycle experience (SDLC) and software testing life cycle experience (STLC), including designing test plans, analyzing & developing test scripts, executing test scripts, evaluating test results and exit criteria, test summary reporting and test closure. I have extensive knowledge in HP Quality Center - Test Management tool, File-Aid - Reports Management tool.
• Have Knowledge in different QA metrics like Test Defect Density, Test execution productivity, Test case execution, Defect Rejection & Defect Leakage.
• Have knowledge & worked extensively in live products like Workers Compensation (WC), Property & Casualty (P&C) within the application. There are 9 LOBs (Lines of Business) within P&C.
• Skills Summary
• Manual functional testing
• Test Plans, Cases & Processes
• Functional Requirements
• QTP
• QC ALM Test Director
• HTML
• Regression & Negative Testing
• UI & Compatibility Testing
• Data Interface & Migration Testing
• Performance / Load / Stress Testing
• VB Script
• Defect / Bug Tracking
• Test Strategies & Coverage
• QA & QC Standards
• SQL SERVER(ETL)
• Scripting & Documentation

TECHNICAL SKILLS:

Operating System: Windows 98/2000/2003/ XP/7, UNIX.

Databases: DB2, Oracle 8i, MICROSOFT BI (SQL SERVER, SSIS).

Environment: Client/Server, Web Applications.

Tools: IBM Sterling B2B Integrator, Pragma Edge Community Manager, SSRS, FILE-AID, X-Peditor, Endeavour.

Other Utilities: Toad, HP ALM Quality center (Test Management tool), Lotus Notes

Microsoft utilities: TFS, MS Word, Excel, PowerPoint, MS Access, Microsoft Project Planner & MS Visio

Programming Languages: HTML, VB Script, COBOL, JCL, VSAM, DB2, CICS

PROFESSIONAL EXPERIENCE:

Confidential, MADISON, Wisconsin

QA Lead Techinical Systems Analyst

Responsibilities:

• Having hands on knowledge & experience in EDI transactions for trading partners like PL-ALIR, Commercial - ALIR, SR-Filings, Safelite Glass, Health care Claims for Institutional, Professional, Metrics for Institutional/Professional, TPI Billing(9 different trading partners), TPI Payment(9 different trading partners), Auto TPI(11 different trading partners), Property TPI (10 different trading partners).
• EDI (Electronic Data Interchange) is the computer to computer exchange of business documents in a standard electronic format between different business partners.
• Open Text, formerly GXS, has been the EDI vendor for AMFAM since 2010, the entire product is going to be replaced by IBM Sterling B2B Integrator.
• EDI provides a technical basis for automated commercial "conversations" between two entities, either internal or external. The term EDI encompasses the entire electronic data interchange process, including the transmission, message flow, document format, and software used to interpret the documents.
• AMFAM uses X12 as EDI format. Organizations that send or receive documents between each other are referred to as "trading partners" in EDI terminology.The trading partners agree on the specific information to be transmitted and how it should be used.

Confidential

QA Systems Analyst

Responsibilities:

• Created master test plans consisting of testing objective, scope, approach, deliverables, test environments, resources, schedule, risks and mitigation.
• QA Defect Tracking/Management.
• Analyzed business requirements and use cases to design test scripts by attending JAD requirements and design review meetings with the business and system development teams and mentoring the team members with necessary business & system knowledge for them to test the complete system.
• Created E2E Business narrative document by attending scenarios walkthrough sessions with business and coming up with business narrative document which consist of flow diagrams, pre-requisite, system/products, start and exit criteria’s to test that user story.
• Test data Setup and Management - Implemented Test data setup from scratch for UAT/ Regression / Functional testing.
• Developed, executed and validated test scripts for inbound and outbound interfaces, Letters, Reports and validated test scripts in Facets GUI and SQL backend by scheduling custom and Mainframe core jobs in batch scheduler.
• Managed test artifacts and logging and tracking defects -Executed and maintained test scripts in Quality center and logged and tracked defects in HP Defect Management tool.
• Conduct Defect triage meetings & Daily stand up meetings -Participated in daily stand up meetings with the business for providing the module status and conducted defect meetings with business and development team to analyze the root cause and finalize solution for fixing issues and track the same until test closure.
• Testing and co-ordination - Successfully performed Functional, System Integration and Regression testing by being as a liaison between Client teams, Dev teams and Onshore/Offshore testing teams, providing daily targets to the team and tracking accordingly, motivating team for thorough quality deliverables. Performing RCA of reported issues from vendors for existing functionality such as Corrupted data/ Code Error and documenting the lessons learnt.
• Delivered thorough QA testing reports that determined product quality and release readiness for Functional, Regression and UAT.
• Assisted business users to implement User Acceptance Test (UAT) - Worked closely with users and program developers to ensure application development meets the user expectation. Co-ordinated with business users for generating test data, designing test cases, loading in QC, preparing test environment and executing test and solving any technical difficulties that arise during the course.
• Attending business requirements walkthrough to understand and come up with technical design and conduct technical meetings with various teams like SMEs, QA team for the signoff and approval.
• Provided technical assistance to the team for the client deliverable and take ownership for completion of the deliverable / change requests
• Involved in assisting the team for in SQL queries / clarifications and provide analysis document such as data field mapping etc., for designing the interfaces.
• Provide support to the SCRM (Software Configuration Management) team for code migration and deployment to QA, UAT and Pre-Production environments.
• Metrics preparation & Collection. Helping Manager with the Quality Audits.
• Designed, developed and tested some modules for EA Multicar in Mainframes technology.

Confidential, Nordic, Denmark

Systems Analyst

Responsibilities:

• Performed core System analysis of interfaces and reports built in VIPS/HANS/IBDT by completely analyzing the business/Functional requirements.
• Performed data mapping and analysis tasks with the focus of migrating the legacy components into the integrated system.
• Prepared system design documents with possible design approaches satisfying the business requirements.
• Assisted in Test plan and test strategy preparation.
• Provided development and testing estimations.
• Authored test scenarios, test cases. Executed test cases and documented test results.
• Performed both Integration and QA testing.
• Identified, logged and managed defects.
• Worked in UAT support with Quality Assurance team to check the Business / Functional requirements are covered.
• Co-operatively worked with Software Configuration and Release Management (SCRM) team to co-ordinate the builds and releases of the interfaces activities.
• Triaged QA/UAT defects and effectively worked on defect fix within the estimated turnaround time.
• Managed and mentored development teams at offshore locations with best practices.

Confidential

Systems Analyst

Responsibilities:

• Developed and tested Core software developer of interfaces/ Extracts/ Reports which is built in for Billing, capitation, Claims and Accounting.
• Understanding Business & Functional requirements and preparing the Technical Specifications and detail design.
• Prepared possible design approaches satisfying the business requirements and developed various programs.
• Communicating with Onsite and interacting with Client for requirement understanding.
• Masters in Computer Science passed out in year 2003 from Andhra University
• Requirement Analysis/estimation of the new enhancement tasks.
• Provided development and testing estimations.
• Authored test scenarios, test cases. Executed test cases and documented test results.
• Performed both Integration and QA testing.