SUMMARY:

• 17 years of Software Quality Assurance and Project Management experience which ranges from web application, client server, main frame and packaged software with industries like Bio Tech, health care (Health/ FDA / CFR Part 11), banking, mortgage, finance, gov and merchant.
• My experience includes building QA Teams from ground up as well as enhancing existing systems. A thorough knowledge of complete QA & Compliance and IT Audit process and methodologies, experienced working in cross functional teams with excellent communication skills, thorough understanding of different software product development life cycles, SOX Compliance, Project Management(ICE certified, PMP). Experienced in Capacity Planning / Tuning and Change Control / Change Management.
• Expertise in setting up Onshore/Offshore teams, strategy and planning of various testing levels from unit testing to customer acceptance, Compliance, GUI, regression, load and stress testing, in management and leading the QA Team. I have an intensive knowledge in creating Test Requirements, Test Plans, Test Cases / Protocols and Automated Test Scripts and able to execute tests as a White Box and Black and Integration Testing, Batch Testing, Web and GUI. Working knowledge of the following and tested applications built in XML, HTML, Visual Basic, Web Methods, iPlanet, IIS, COM, Web Sphere, Web Logic, DB2, Oracle8i,9i, 10g, SAP, ERP, Linux, Unix, Net - Pressure, VB, VB Script, SQL Server, C++, Java, Java Script, JSP, Apache and .Net.

TECHNICAL SKILLS:

Skills & Expertise: Release Management, Project Management, WinRunner, PMP, SDLC, Software Quality Assurance, Quality Center, Quality Assurance, Agile Methodologies, Test Planning, Performance Testing, Test Strategy, QTP Test Cases, Test Automation Regression, Microsoft SQL Server, Test Management, Java Script Software Development, Enterprise Software, Unix, Manual Testing Integration

PROFESSIONAL EXPERIENCE:

Product Software Quality Assurance & CAPA Consultant

Confidential

Responsibilities:

• Manage the CAPA remediation project (118 application systems)
• Create / update software quality procedures
• Providing Software Quality engineering services to product, manufacturing, quality system, information technology
• Providing IT QA support for SAP ERP, CRM & PLM
• Managing weekly change advisory board activities
• Project Management / Test Results Reports
• Build cross functional processes
• Validation Plans / Test Protocols / Defect Resolution
• Validation assessments on the CAPA systems as IT functions and Compliance (FDA)
• Responsible for all GXP related functions (GDP, GMP etc…)

Information Governance IT Compliance Officer & Quality Assurance

Confidential

Responsibilities:

• My initial focus was to run a complete Control Maturity Assessment audit and identify areas for improvement to comply with Health/ FDA / CFR Part 11 / Corporate standards and establish SOP's. I am also responsible for Windchill 10.1 application system upgrade and support from setting up new DR process and Re-host processes and running disaster recovery drills as well as day to day operational changes for quality and software testing.

Confidential

Sr QA Manager

Responsibilities:

• Managing multiple implementation projects for various US States
• Respond to RFP / SOW.
• Forecasting and planning
• Managing all aspects of testing from functional, integration, UAT, Performance
• Implement new quality improvements solutions and processes
• Responsible for managing the QA Delivery team, developing Test Strategy, reviewing existing Test Plan and scripts and working with cross-functional Product development team and Project Management teams.
• Making performance review decision and hiring
• Setup quality framework
• Partnered with cross functional teams to achieve highest quality
• Mentor and trained QA Engineers
• Provided weekly status of overall projects to executive management team

Confidential

Responsibilities:

• Managing all aspects of testing from functional, integration, UAT, Performance
• Implement new quality improvements solutions and processes
• Responsible for managing the QA Delivery team, developing Test Strategy, reviewing existing Test Plan and scripts and working with cross - functional Product development team and Project Management teams.
• Making performance review decision and hiring
• Setup quality framework to test multiple OS (all windows and mac versions) and future OS releases
• Partnered with cross functional teams to achieve highest quality
• Mentor and trained QA Engineers
• Provided weekly status of overall projects to executive management team

Manager Software Quality Assurance / Automation Architect (Consultant)

Confidential

Responsibilities:

• Responsible for setting up the entire Automation Project from the ground up, which includes tool evaluation, hiring the automation team members, setting up Framework, automation architecture, environment, scope of automation etc.
• Setup Project Plan.
• Successfully created Automation Design (QTP, Quality Center)
• Set up and created Automation Framework (Data Driven / Hybrid) (QTP, Quality Center, Subversion)
• Created & Set up Test Plan
• Initially hired and setup team of 7 QA Engineers
• Successfully completed POC for the project
• Partnered with cross functional teams to achieve highest quality

Manager Software QA

Confidential

Responsibilities:

• Created new compliance quality standards and process Gained efficiencies in Automation and reduce the life cycle to production by 40% Automation of regression testing in first year.
• Setup new Quality frameworks for Manual and Automation Testing and IT SOX Compliance
• Partnered with cross functional organization to achieve end to end quality
• Mentor QA teams and setup success profiles and milestones
• Provided clear guidance to organization with metrics to achieve highest level of quality
• Brought focus on aging defects and project estimates
• Managed several concurrent projects with tight deadlines
• Partnered with Microsoft for advanced Win7 platform testing

Test Manager (Consultant)

Confidential

Responsibilities:

• Set up process and policies for testing
• Lead the effort of purchasing the COMPUWARE tools and its implementation.
• Create Test Matrix, Test Plan, Test cases and status reports
• Provide hands on support in test execution
• Create manual and automation test frame work
• Provide weekly status reports to program owner
• Provide user for new system and create UAT plans
• Train and mentor test team members.

Manager Software QA (Consultant)

Confidential

Responsibilities:

• Since leaving Ameriquest, I went to work for Confidential as QA Practice Lead Manager and my client was Electronics Arts in bay area. As a Practice Lead some of my responsibilities were to manage existing clients and participate in new business opportunities, respond to RFP’s and create SOW’s. Electronic Arts was one of my clients, where I was responsible for managing QA Delivery team, develop Test Strategy, review existing Test Plan and scripts, as well as work with EA’s Product development team and Project Management teams.

Manager Software QA

Confidential

Responsibilities:

• Part of my job is to establish QA process and create QA team. As a QA Manager I managed all aspects of IT Audit / Compliance and Quality Assurance from project planning, functional manual testing, functional automated testing, and performance testing for seven different applications. Part of my job was to establish QA process and set Offshore/Onshore QA teams, Implement SOX Compliance. I helped Ameriquest in building Quality
• Assurance Standards and SOX Compliance, Configuration Management Process and implementing Rational Tools and Test Director also successfully completed SOX Compliance. As Project Lead part of my job was to manage all Change Control activities for Wires/Loan Origination and Web Integration group. I had set up the QA process, tools, methodology, project plan and timelines and managed seven Projects. I was also responsible to analyze technical, business and financial issues and options as they relate to logical models for data, process, and technology.

Lead Performance Test Engineer (Consultant)

Confidential

Responsibilities:

• Led the effort to purchase the Rational Suite and set up RUP process for implementing Rational Clear Case, Rational Team Test, Rational Clear Quest and Rational Performance Studio, and Rational Development Studio.
• Manage and conducted performance tests, applications are mainly Java front end and have various databases such as Oracle and DB2 and many have mainframe back - ends.
• Worked side by side with Infrastructure team to run the performance tests and fine-tune the servers like iPlanet and WebSphere .
• Ran the Performance test scripts and analyzed the results of 1000 virtual user with multiple iterations, also created the schedule to run daily night runs to check memory leaks and garbage collection.

Manager Software Quality Assurance

Confidential

Responsibilities:

• Creating a complete QA process, and building standards.
• Creating, developing and executing Test Requirements, Test Plans and test cases.
• Implementing the Rational RUP(UCM) QA Tools (Clear Quest, Clear Case, Robot, Request Pro, Performance studio, Team Test and Bug database.
• Providing a leadership role for QA team.
• Create XML data for testing using Web Methods.
• Integration testing, Load and Stress testing.
• Executed White box testing for integration Adapters.
• Functional and GUI testing.

Lead Quality Assurance Engineer

Confidential

Responsibilities:

• Knowledge of software product development lifecycle. Troubleshoot issues causing down time.
• Create internal release notes.
• Assist Quality Assurance Manager in reporting on site status.
• Develop and execute software test plans (manual and automate.
• Developed and executed automated tests for Stress testing & regression testing using Load Test and Win