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Call Center Representative Resume

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Addison, TX

WORK EXPERIENCE:

Call Center Representative

Confidential - Addison, TX

Responsibilities:

  • Taking inbound calls collections data entry providing customers with information regarding their accounts processing payments follow ups answering multiline phones

Cashier/Customer Service

Confidential -Grapevine, TX

Responsibilities:

  • Politely answer order phone calls and provide quality customer service
  • Train new employees
  • Be able to solve issues quick and with ease
  • Always kept positions clean and sanitized
  • Ensure customer is satisfied with their purchase
  • Assist managers as needed

Front Desk Clerk/Receptionist

Confidential -Dallas, TX

Responsibilities:

  • Answer phone calls
  • Greet Customers
  • Process information into computer
  • Filing documents
  • Scan, fax, copy, translate documents
  • Provide quality customer service rganize inventory
  • Screen customers information
  • Schedule appointments and reach out to customers to remind them about pending appointments

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