SUMMARY

• 5+ yrs of experience in IT, excellent knowledge in Software Quality Assurance Analyst (QA Testing).
• Involved in Complete Software Testing Life Cycle and Software Development Life Cycle.
• Good experience in Agile and Waterfall methodology.
• Extensively worked as a QA Analyst in Web applications, Client Server Applications and Database Systems for Healthcare Application software domain.
• Expertise in Installing and configuring the test environment on both Windows and UNIX platforms.
• Expertise in testing various web based applications developed using MySQL, PHP, Apache Server, Web Services, Dream viewer, Putty.
• Well versed in analyzing Requirements, System Specifications, Use - Cases and Technical specifications, End to End testing, experience in working in an Agile Environment.
• Tested Web Services /XML / SOAPUI and RestFul services using SoapUI tool.
• Experience in writing Test Plan, Test Cases for Web and Client/Server applications.
• Good experience in MySQL queries and Joins, executing Putty UNIX / Linux commands.
• Experience in GUI Testing, Regression Testing, Functional Testing, Database Testing and User Acceptance Testing, Experience in Black Box testing, Application Integration Testing.
• Identifies expected results and compares to actual output values.
• Creates defect tracking records based on failed test cases, Monitors bugs and re-test and tracks
• Documents in details the problems with program functionality.
• Experience in testing Web Services using SoapUI tool, validating WSDL, request and response xml.
• Good at bug-reporting and bug-tracking using Test Management tools like Quality Centre, Version One and Jira. Defect creation of failed test cases and root cause research of failed test cases.
• Proficient in test execution and management of testing defects and Reporting.
• Familiarity with MS Windows operating systems and in MS Office products.
• Excellent time management skills, organizational skills and attention to detail
• Excellent verbal and written communication skills.

TECHNICAL SKILLS

Testing Tools: HP Quality Center, SoapUI, Version one, Jira, Putty

Programming Languages: Apache Server Java, .Net, SQL, XML, HTML Dream Viewer, SoapUI (API Services) Web Services, Putty.

Database: MySQL, SQL

OS: Windows, Unix, Linux

PROFESSIONAL EXPERIENCE

QA Test Analyst

Confidential - Atlanta, GA

Responsibilities:

• Designed and Developed Test plan based on BRD and User Stories.
• Developed and Executed Test Cases in Quality Center Test Management Tool.
• Tested all modules - Patient Management, Doctor, Admin and Insurance Claims.
• Validated the connection and data between Admin web services and Insurance claims web services.
• Cross Browser Compatibility testing like Google Chrome, Internet Explorer and Firefox etc.
• Executed MySQL queries like Joins, Group By clause, having clause etc. to validate the data.
• Creates defect tracking records based on failed test cases, Monitors bugs and re-test and tracks.
• Documents in details the problems with program functionality.
• Filed and tracked the defects using Defect tool in Quality Center.
• GUI Testing, Regression Testing, Data Driven Testing, Functional Testing, Database Testing and User Acceptance Testing.
• Developed and executed test cases for EWS (Enterprise Web Services) /XML / SOAPUI and RESTFul services using SoapUI tool.
• Added Property Transfer in SoapUI tool to transfer the values from one response XML to another request XML.
• Validated reports by executing MySQL queries and compared the data using SoapUI API Services Created Test Data for QA and UAT.
• In Agile environment, attended daily standup meetings, reviewed user stories.
• Involved in Smoke Testing, Regression Testing and User Acceptance Testing.
• Prepared daily/ weekly status reports on Test case execution, defects, RTM etc.
• Involved in planning test execution activities, defect reporting and analyzing test metrics.
• Followed Agile/Scrum Methodologies for all of the project activities.

Environment: JAVA, PHP, Apache Tomcat, Dream Viewer, Java Script, HTML, SoapUI, MySQL, HP (Quality Center), Jira, VersionOne, XML, Web Services.

Confidential - Buffalo, NY

Technical Support Specialist

Responsibilities:

• Resolving issues in Tickets related with any kind of Hardware and Software.
• Tickets and service calls for all kind of Computer problems.
• Tickets related to printers and computers issues.
• Generating requirements using traceability matrix using excel
• Ensures that all problems are logged, resolved/ assigned for resolution, prioritized and tracked, and communicated appropriately.
• Cross Browser Compatibility testing like Google chrome, Internet Explorer etc.
• Upgrading backward and compatibility testing on the multiple systems.
• Tested newly built as well as old computers software and applications.
• Processes requests regarding technology hardware or software usage.
• Requests completed for the purpose of ensuring adequate levels of support are being provided in a timely manner and analyzed and tested software.
• Reviews requests periodically for the purpose of analyzing district needs in the areas of technology support and/or training.
• Identifying and reporting bugs at all stages Rectified problems and repaired product
• Identified faulty peripherals, motherboards and hard drives etc.
• Ensures that Backup and Restore of Important Information on the systems.