SUMMARY

• Well - rounded professional Quality Assurance Analyst / Software Tester with over Nine years of experience in Manual and Automated Software Testing.
• Experience in Leading the Software QA teams, with complete delivery responsibility.
• Experience in analyzing Business Requirements, System Methodological Documents, Techno Functional Requirements, High Level Design Documents & suggesting appropriate QA tool for the same.
• Expertise in manual and automated software testing using tools Quick Test Professional, Load Runner, HP Quality Center, Test Director, Bugzilla, Dev Track and knowledgeable on tools Silk Test, Selenium and LISA.
• Experience in preparing Test Plans, Test Cases, Test schedule planning, Defect Reports, Test results documents, Creating Audit/ Compliance Reports for all kind of Projects.
• Have strong knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) concepts.
• Innovative and articulate in different types of software Testing Methodologies, procedures and techniques such as Black Box Testing.
• Experience in conducting Integration, System, Functional, Regression, Stress, Database and User Acceptance Testing.
• Developed and Maintained Automation Frameworks and Automation Scripts for functional and Regression Testing using HP Quick Test Professional.
• Extensive experience as Quality Assurance analyst for Web Based and Client server applications.
• Extensively worked on database testing (Oracle, SQL Server, MS Access) and validating the applications against the database.
• Proficient in Defect tracking, Defect analysis and metrics collection.
• Expertise in using the Quality Center/ Test Director for Defect Tracking, Organizing, Managing, Planning and Executing the Tests.
• Good programming knowledge in C, C++, Java, ASP, VB Script, JavaScript, PL/SQL, XML and HTML.
• Good experience on UNIX and Shell Scripting.
• Possess Pharmacy, Insurance, Work Force Management, Credit Reporting, Health Care, Research & Analysis and e-Governance business domain experience.
• Team player and self starter always committed to Organization, Quality and strived to improve customer satisfaction.
• Proven success in multi tasking, handling multiple projects and responsibilities.
• Experience in leading QA team in the projects that follow Agile methodology.
• Experience in End user training on the new customer applications.
• Experience in working in on-site - offshore model, coordinating with remote customer.
• Gained & Implemented the Software QA best practices in the role of project lead.
• Contributed in competency building in the QA teams, maintained competency tracker to create competitiveness among the team members, encouraged the team to go for certifications.

TECHNICAL SKILLS

Operating Systems: Windows 98/NT/2000/XP/2003, Unix

Languages: C, C++, ASP, Java, Microsoft Visual Basic 6.0

Web Technologies: HTML, XML

RDBMS/Database: Oracle 10g, Microsoft SQL Server 2000, MS Access

Scripting Language: JavaScript, VB Script

Testing Tools: Quick Test Professional 9.2, WinRunner 8.2, Load Runner 8.0, Silk Test, Selenium and LISA

Version Control Tools: VSS and SVN

Bug Tracking Tools: HP Quality Center, Test Director, Bugzilla, Dev Track

Utility Tools / IDE: Websphere, TOAD, SQL Developer, VNC

Business Knowledge: Pharmacy, Insurance, Credit Reporting, Health Care, Research & Analysis and e-Governance

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

QA Lead

Responsibilities:

• As a QA Lead, worked for all Benefit Profile Pricing, Windowing Logic, Speciality Drugs, MONY exclusion to program drug list projects.
• Participated in Business requirements, Functional specifications walkthroughs and Conducted Test plan walkthroughs with IT, Business and QA teams.
• Create Master Test Plan that includes Test strategies, Scope, Tools used, estimation of Resources & Time, Deliverables and Entry & Exit criteria.
• Design scenarios based on BRFRD and assign to senior QAs for Test case preparation
• Developed test scripts using Quick test pro for functional and regression testing.
• Reviewing test plans /test cases/ test Scripts to verify if they are covering the software functionality and adherence to business.
• Performed & monitored Functional, Integration, Regression and performance testing.
• Performed and Coordinated Database/Backend Testing using PL/SQL Queries to verify that the correct data was getting mapped to the correct tables.
• Extensively used Quality center for Requirements Management, Test case/script Repository, Defect Tracking and Testing status Reports generation.
• Identified and communicated crucial issues in a timely manner. Assisting in the refinement or clarification of proposed plan changes.
• Participated in Peer Review Meetings to enhance the Test procedures and Test cases.
• Providing status reports to appropriate groups regarding project issues & progress
• Mentoring and assisting with the training of new employees.
• Managing the priorities of deliverables and ensure the in-time & quality deliverables.
• Suggested new automation framework and is waiting for its implementation.
• Managing the teams working on Onsite-Offshore model.
• Regular meetings and updates are made to the IT Managers of the ongoing QA process by submitting Test Execution reports, application health reports.

Environment: JBoss, Java, J2EE, JSP, Java script, AS/400 Mainframe, Web services, HTML, XML, Oracle 10g, Mercury Quality Center 9.0, MS Project 2003, EXCEL, Visio, Quick test professional 9.5 and Load Runner 8.0

Confidential, New York

QA Lead

Responsibilities:

• As a QA Lead, worked for all Property and Casualty lines, Finance, claims, RMS and Broker service projects.
• Worked on Front-end Java based web application, Middleware, Backend (WINS Mainframe- AS/400) Systems.
• Conducted and maintained sprint. Involved in determining of Sprint backlog from product backlog with IT and Business team.
• Analyzing and deciding feasibility of user stories implementation with respect to QA team.
• Estimated and documented the resources and time and allotted work to the Team members.
• Worked closely with business, developers, QA Team and Managers for the user stories, QA schedules, resolving issues.
• Created/Modified and reviewed Test Plans/Test cases for the new user stories in a sprint.
• Monitored and created test scripts using Quick Test Pro for automated testing.
• Extensively used QC for QA Management, Test Repository, and Defect Tracking.
• Used Quick test professional for Functional and Regression Testing.
• Coordinated and Participated in timely Regression testing.
• Coordinated to improve the Quality and Testing Process with in the QA Team.
• Used Quality Center to Manage the Requirements, Test Plans, Run Manual and automated Test scripts/Test cases, entering Defects and tracking defects.
• Worked on QA, UAT, Pre-Production environments to ensure the enhancements are in all regions.
• Training the Business for new enhancements by application walkthroughs.
• Created Test Metrics of the Quality Assurance Process.
• Creating Audit/ Compliance Reports for Compliance and QA managers.
• Organized and participated in status meetings with IT and Business and QA .Prepared the status reports of new and on-going projects and defects.
• Coordinate with Off-Shore QA and development Team.
• Worked on SQL for backend and Oracle 10g Validations.
• Participated in daily standup meetings with scrum master and IT team.
• Used BMC Application Problem Resolution System (BMC AppSight) to provide all of the information needed to diagnose the root cause of any unexpected application behavior

Environment: Mercury Quality Center 9.0, Quick Test Pro 10.0, Dot Net, Java, AS/400 Mainframe, Web services, HTML, XML, Oracle 10g, App Sight, MS Project 2003,Share Point, Snag IT, EXCEL, Visio, iSeries, Toad, XML and Oracle SQL developer.

Confidential, Greenville

Senior QA Automation Engineer

Responsibilities:

• Study and Analysis of the BRS and FRS of various features of the application.
• Involved in writing Test Cases and automated the test scripts using Quick Test Professional 9.5 for the application.
• Initiated Automation process and developed Automation framework using QTP.
• Created well defined application independent keyword driven test automation frame work and used VBScript as scripting language to automate the test cases.
• Used HP Quality Center as repository for requirement analysis, design test cases, Execute test cases, Bug tracking and reporting.
• Interaction with the functional users and process team in Requirement discussions and Test case review.
• Ensuring 100% mapping of requirements to Test cases.
• Performed System Integration testing to ensure the integrity with database.
• Performed Navigational, Functional, Ad-hoc, Sanity and Regression tests.
• Created and executed SQL queries to test the backend functionality using TOAD.
• Execution of the Test cases/ Test Scripts and logging/tracking defects in Quality center.

Environment: Quality Center 9.0, Quick Test Pro 9.5, Load Runner 8.0, Bugzilla and Oracle database 10g, Cognos, Web Sphere, Filezilla, JSP, Java Script, Java, J2EE, HTML, XML, Windows XP, SVN, Share Point.

Confidential, Atlanta

Senior QA Automation Engineer

Responsibilities:

• Study and Analysis of the SRS and Use Cases of various features of the application.
• Interaction with the functional users and process team in Requirement discussions and Test case reviews.
• Developed Automation frame work for STS testing process and Functional testing of Interconnect application using Mercury Quick Test pro 9.0.
• Inserted GUI checkpoints, Database Checkpoints, Text checkpoints and Bitmap checkpoints.
• Created Data Driven Tests to validate the same scenario with different test data.
• Developed script to copy application log files into a centralized server and provide them to the development team after each test run in order to reduce the time they spend resolving application problems.
• Ensuring 100% mapping of requirements to Test cases.
• Rule Execution Server, a web based control is used to check if latest rules are deployed are not.
• XML requests are generated by WSDL and are tested using SOAP UI client for all STS application testing.
• Execution of the Test cases and test scripts from Quality Center and logging defects
• Managing the priorities of deliverables and ensure the in-time and quality deliverables.

Environment: Quality Center 9.0, Quick Test Pro 9.0, Websphere, JSP, Java, Java Script, HTML, CSS, Versata, Ilog, SVN, Filezilla, XML Spy, Visio and Oracle 10g database.

Confidential, Milwaukee

Test Lead

Responsibilities:

• Managing the priorities of deliverables and ensure the in-time and quality deliverables.
• Preparation of Test Plan for the New / Enhancements to the Application Functionality.
• Study and Analysis of the SRS, Use Cases and preparation of manual Test cases.
• Interaction with the functional users and process team in test case review.
• Prepare the Automation Scripts using the Mercury Quick Test pro 8.2.
• Inserted GUI checkpoints, Database Checkpoints and Text checkpoints.
• Created Data Driven Tests to validate the same scenario with different test data.
• Ensuring mapping of Requirements to automation scripts and Test cases.
• Execution of the Automation and Manual Test scripts from Test Director/Quality Center and logging defects.
• Scripting and conducting Performance Tests for response time check and load test.
• Analyzing the response times of the various transactions.
• Deriving the transfer functions between production and testing environment.
• Active participation in Go-No Go decisions for the release.
• Managing the team of Onsite-Offshore model.
• Test bed preparation before testing phase of each release.
• Send Defect Trends Analysis thrice a week to the Managers, UAT Defects Reports to Functional Managers.
• Maintaining Competency Tracker, encourage the team to build knowledge, gain professional certifications on the tools, training and Mentoring.

Environment: Test Director 8.0,Quick Test Pro 8.2, Load Runner 8.0, J2EE, Selectica, CrossWorlds, Oracle Applications, Webshere, JSP, Java and Oracle database.

Confidential, Stamford

Backup Test Lead

Responsibilities:

• Study and Analysis of the SRS and Use Cases of various features of the application.
• Participates in Master Test Plan preparation and Reviews.
• Preparation of Test cases / Test Scripts using Quick test Pro 8.2.
• Interaction with the functional users in Test case reviews after peer reviews.
• Participated in Test Bed preparation before testing phase of each release.
• Uploading Test cases to Test director and mapping them to Requirements.
• Executed test cases in Test director and raised defects in Dev track.
• Created and executed SQL queries to test the backend functionality using SQL star plus.
• Initiated the automation of existing Test Cases into Automated scripts using QTP 8.2.
• Coordinated the efforts between onsite and offshore team.

Environment: Test Director 8.0, Quick Test Pro 8.2, Dev track, SQL Star Plus and Oracle database, Webshpere, Java, Java script, HTML, JSP and SVN.

Confidential

Software Developer

Responsibilities:

• Analyzing and understanding the application requirements using the given Business requirements document and Functional Requirement Document.
• Development of user interactive Web Pages in ASP 3.0 using HTML, Java script, VB script and SQL queries.
• Design and Development of Database in SQL Server 2000.
• Developing and executing unit test cases for the developed code.
• Integrating different components of the application and deploying in development server to verify the integration points.
• Co-coordinating with configuration managers to deploy application to different environments like QA and Production.
• Maintaining and supporting the application deployed to production as a post production activity.
• End user walkthroughs and training on the new customer application.

Environment: ASP 3.0, IIS 5.0, Java Script, VB Script, HTML and SQL Server 2000

Confidential

Software Developer Trainee

Responsibilities:

• Analyzing and understanding the application requirements using the given Business requirements document and Functional Requirement Document.
• Development of user interactive Web Pages in ASP 3.0 using HTML, Java script, VB script and SQL queries.
• Developing and executing unit test cases for the developed code.
• Integrating different components of the application and deploying in development server to verify the integration points.
• Co-coordinating with configuration managers to deploy application to different environments like QA and Production.
• Maintaining and supporting the applications deployed to production as a post production activity.Environment:ASP 3.0, IIS 5.0, Java Script, VB Script, HTML, SQL Server & Windows NT