OBJECTIVE:

• Seeking Business Analyst / Test Coordinator / Systems Analyst position in the information technology industry utilizing my metrics data analyst skills.
• Seeking Quality Assurance Analyst/ QA Analyst / Test Engineer position in the information technology industry utilizing my system integration testing skills.

SUMMARY:

• Able to coordinate and organize the integration of software. Background includes 19 years quality assurance testing  Attention to detail. Skilled in analyzing test results. Consistently meet set goals of project.

PROFESSIONAL EXPERIENCE:

Volunteer Administrative Assistant

Confidential, Fayetteville, NC

Responsibilities:

• Work with Foundation staff to administer grant application, review and evaluation process
• Compile information and prepare notebooks and special reports for Board and Committee meetings
• High proficiency in Microsoft Office, experience with database management and QuickBooks, and strong internet research skills

Volunteer Administrative Assistant

Confidential, Fayetteville, NC

Responsibilities:

• Prepares and reconciles organization donation receipts and invoice logs.
• Prepares and reconciles inventory logs, purchase logs, receipt logs using NEAT Software.
• Perform typing, filing and bookkeeping duties.

Business Process Analyst / QA Analyst

Confidential, Charlotte, NC

Responsibilities:

• Responsible for creating, testing and managing business rules
• Assists in the creation, preparation, and implementation of systems quality assurance reviews and the development and execution of test plans and test scripts.
• Interacts with users to share information and clarify instructions.
• Creates basic to moderately complex test plans using templates and guidelines.
• Works with more experienced analysts to assist in test strategy development.
• Creates basic test cases and test scripts.
• Logs, tracks, and verifies resolution of software and specification defects.
• Documents all phases of the Systems QA process.
• May provide guidance to less experienced analysts.

QA Test Coordinator/ Business Rules Analyst / Systems Analyst

Confidential, Winston - Salem, NC

Responsibilities:

• Consulted with users, providing advice and direction. Performed complex analysis of business requirements, system specifications and FSDs to create by working with business and technical partners.
• Wrote master test plan encompassing lower level test plans.
• Ensured traceability of business requirements and functional system design to each lower level test plan via traceability matrix.
• Demonstrated knowledge in QA methodologies, developing and executing comprehensive test suites.
• Demonstrated proficiency in client Quality Center.
• Experience providing status reports to senior management and various stakeholders.
• Worked with Backoffice Business Rules Management Systemsilog (BRMS) Involving Upstream and Downstream transactions traffic between international banks.
• Ability to effectively communicate utilizing effective written and verbal communication skills.
• Proficient interpersonal skills and leadership skills.
• Coordinate interface testing with downstream applications.
• Implement and follow industry standard QA concepts, practices, procedures and tools.
• Communicate issues, objectives, initiatives, and performance plans to staff and senior management.
• Communicate the QA status through detail status reports.
• Provided daily execution test status; reporting open defects and percentage completed. Utilized defect tracking tools such as Clear Quest and Quality Center.Wrote and updated software test plans for statewide election management and compliance systems.
• Performed Application testing; provided analysis and troubleshooting of production errors from system configuration and setup.
• Used Microsoft Solutions Framework (MSF Agile) Agile Software Development.
• Tested and debugged SEIMS applications created & written in Visual Basic (VB6) and .NET.
• Evaluated and debugged SIEMS applications handling voter registration; street and district mapping and candidate, contest and referendum filings.
• Tested and debugged SEIMS applications handling the management of candidate reports (NVRA) and debug in-office and remote voting web interfaces.
• Handled the evaluation of SEIMS application interaction with Crystal Reports Release for .NET.

QA Analyst / Test Engineer

Confidential, Charlotte, NC

Responsibilities:

• Involved in developing detailed test strategy (Waterfall Methodology), test plan, test cases and test scripts using Test Director for Functional, Navigational, Security and Regression Testing.
• Review technical documentation for solutions (product requirements, functional and design specifications) and developed test procedures, test matrix and results documentation from specification.
• Used test metrics to analyze test cases, field defects and offer solutions and prevents to possible issues.
• Performed browser based testing involving the features of the Mystro Conductor.

Application Engineer

Confidential, Greenville, NC

Responsibilities:

• Communicated and interfaced with hospital personnel to ensure timely upgrades of Pyxis medical systems without impact to Confidential t care.
• Facilitated designed, setup and installed E-Drawer Assembly version 7.0.
• Handled rmation management (PIM) and messaging solutions
• Used supply chain management of network inter-connects business in provision of product and services.
• Documented configuration results and provided improvement in execution rollout to management.

IT Business Analyst (Product Planner)

Confidential, Durham, NC

Responsibilities:

• Managed the repository of all product plans for historical . This archive of documented lessons learned allows Project Mangers to learn from past projects about what went right or wrong.
• Coordinated the accountability of all devices, operating systems, and application input to product plans, thus reducing product related errors from 20% to 3% in 2 years.
• Gathered requirements from user / vendor / customer requirement specifications as part of Software Development Life Cycles and Product Cycles from conception to delivery and end of life.
• Helped implement new and optimize existing processes, including requirements management, document management (versioning, change control, numbering, and templates), product development and project scheduling.
• Used Rational Test Manager to manage automated and manual defects found within multiple test groups and development for Project Management Teams. Also determined from these defects which ones required regression testing.
• Enforced all CM policies and procedures used to monitor, control, and safeguard project assets throughout the System Development Lifecycle (Planning, Analysis, Design, Implementation & Maintenance).
• Used many quality control techniques such as inspection, charts, diagrams, statistical sampling, flowcharting, and trend analysis to maintain relevant quality standards for the life of the project.
• Supported ISO-9001 maintenance and SEI CMMI Level-2 & 3 compliance

Quality Assurance Engineer (Storage)

Confidential, RTP, NC

Responsibilities:

• Responsible for developing test plans, test strategies, establishing a full set of automated functional stress tests, coordinating/executing test efforts on multiple releases and platforms, and reporting the test results of manual and automated tests.
• Areas of focus would be platform software including BIOS, Firmware, remote management, Device Drivers and general system architecture. Closely worked with hardware and platform software engineers, performance teams, and with other QA teams to develop test plans. Executed tests, reviewed and reported results, worked with development groups and third party hardware / software vendors to identify and resolve problems.

Lead Software Development Engineer

Confidential, RTP, NC

Responsibilities:

• Responsible for the determination and deployment of robust, stable, and manageable network and server services: the LAN, WAN, telephony, data centers, client PCs, Backup and Restore, and Enterprise Applications, as well as e-Commerce development, data hosting and delivery of Web content and services. Areas of focus would be platform software including BIOS, Firmware, remote management, Device Drivers and general system architecture. Worked with development and test teams to determine what is testable based from the product requirements and specifications. All schedules and resource allocations is derived from this input.