SUMMARY

• 6+ years of experience in the field of Business Analyst in SDLC, Functional and Non - Functional business requirements, Requirements elicitation and Requirements Management and analyzing the requirements.
• Experienced in MS Office for day to day activities, MS Visio for UML diagraming, Use Cases, Data Diagram Flows and System Architectures.
• Experienced in drawing, Activity Diagrams, flowcharts, process diagrams using MS Visio and MS SharePoint for assigning the work among team members.
• Proficient in organizing meetings in diverse setups like across all levels of management, brainstorming sessions, off shore and on shore meetings.
• Expert in JAD sessions with interpersonal skills and conflict resolving skills and detailed work of components team and development teams.
• Extensive knowledge of Risk Measurement and Risk Reporting.
• Extensive knowledge of problem solving, analytical skills and self-starter with strong communication skills both verbal and non-verbal
• Experienced in financial instruments in investment banking and mortgage environment.
• Experienced in Software Development Life Cycle methodologies such as Waterfall and Agile.
• Experienced in GAP Analysis between AS-IS system and TO-BE system, Feasibility Studies, Root Cause Analysis, Return on Investment (ROI), User Acceptance Testing (UAT).
• Experienced in SWOT Analysis, expert in analyzing the Strengths and Weaknesses of the company which are inside the company and expert in analyzing Opportunities and Threats to the company.
• Experienced in using HP Service Center for monitoring Incidents.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Gathered user requirements, business requirements, functional requirements and documented them to create business rules and business process diagrams through interviews/JAD and questioners.
• Interviewed business experts and SME’s (subject matter experts) and carefully recorded the requirements in a format which could be reviewed and understood by both business and technical teams.
• Lead the design walk-thru with business users and technical teams for verifications and milestones sign-offs.
• Analyzed and documented best practices with business process re-engineering, business performance improvement and continuous improvement.
• Examined existing business models, IT system architectures, data flows and documented design details with SDLC and IT governance. Created and provided various design documents and took directions from PM
• Provided system analysis support for multiple projects. Responsible for assignments with problem definition, requirements evaluation, system implementation to meet business and user requirements.
• Created Use Cases, Sequence Diagrams, Activity Diagrams, Collaboration Diagrams, Analyzing and drafting Business Requirement Documents (BRD) and Functional Requirement Documents (FRD)
• Involved in meetings with users and stake holders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution and their expectations from the system and regulatory focus on internal control
• Gathered functional, non functional, business requirements for application development with documentation prompted by IT governance methodology dash board scores and tollgates.
• Communication and messaging within various business units across Global Centers.
• Executed test cases and reported defects.GUI, Integration testing and regression testing. Designed Functional test cases/scenarios as per the business requirements.
• Worked on exception handling test cases by deriving various scenarios to tests the system consistency.
• Worked on UAT. Preparing UAT test cases in the prescribed format, analyzing the expected and actual results and comparing the results by analyzing the input data provided.
• Identified and documented data sources, constructs data decomposition diagrams, provides data flow diagrams.
• Formulated and documented business requirements to support new product initiatives that support strategic plan and customer initiatives
• Monitored the teams queue on HP Service center for the incidents reported by the users, identified and assigned the tickets to the specific technical experts.

Environment: Solaris 10, Oracle 10.2.x Enterprise Edition, JRE 1.5, Share point portal 2007, IBM Lotus Domino, Lotus Script, MS Active directory, Java, J2EE, MS Project, MS Visio, MS outlook Excel, Power Point, ITG PPM, HP Service Center.

Confidential, Columbus, OH

Quality Analyst

Responsibilities:

• Developed Test Case scenarios and reviewed the Functional Design Document.
• Continuous Interaction with Business Analyst and Technical Lead on Functioning of Mobile Application.
• Coordinate tested environments with developers during the testing phase of version upgrade.
• Develop and execute test cases to perform manual testing. Performed Ad-Hoc testing manually after each build.
• Develop Test Scripts and Executed the Test Scripts as per the Business Requirements.
• Attended Meetings on Test Execution Plans and Progressive Development on Test Environments
• Executed Several Scripts Related to Transfers, Payments, and Online Payments.
• Hands on Experience Using - PWI - Track for Daily Transfers and Payments History.
• Extensively worked on Integration and Regression Testing using various Mobile Web Applications.
• Extensively interacted with developers and Technical Analysts on Technical Errors.
• Track bugs and report defects using HP Quality Center.
• Maintained a Complete Issue Track Record on all Bug Zero Creations.
• Interacted with TEST Co-coordinators and Leads in Various Phases of the Project scope and Development Areas.
• Attended weekly status meetings showing progress and future testing efforts to the project manager.

Environment: MS Access, Manual Testing/Quality Center, and Quick Test Pro

Confidential, Chicago, IL

Jr. Business Analyst

Responsibilities:

• Identified, Researched, and Investigated, Analyzed, Defined and Documented Business
• Processes and Use Case Scenarios.
• Understanding of business processes and integration.
• Excellent planning and relationship building skills.
• Prepared Activity and Sequence diagrams using Rational Rose.
• Detailed Business Analysis of Process Flow and Re-Engineering of process for seamless integration with common framework on the other hand provide flexibility and robustness.
• Preparation of Business Requirement Documentation and Functional Requirement Documentation for the Fixed Income Analytics for Benchmarks Project.
• Coordinated activities between business unit and technical staff, developing new methods, policies, and procedures to meet the business needs, and acting as primary trainer in education of the business unit as it relates to business applications
• Created Business Requirements and Functional Specification Documents (FSD) as per the SDLC process to bring clarity and facilitate smooth flow of information from the business to the technical group and vice versa through extensive primary and secondary research.
• Evaluated and Performed Gap Analysis (AS-IS vs. TO-BE process) to upgrade the existing security system to a much robust web based Multi-Factor Authentication (MFA) security application.
• Coordinated with the QA team in preparing test scripts, test scenarios and conducted User Acceptance Testing (UAT) to confirm adherence to the formulated Business Requirements.
• Implemented RUP iterative approach to increase understanding of the problem through successive refinement.
• Generated Requirement Traceability Matrix (RTM) to assess the feasibility of changes in the requirements.
• Deep Experience in Data recognition, Data Analysis and Data Mapping exercises
• Conducted Joint Application Design (JAD) sessions to gather requirements to formulate business specifications, design and configuration specification documents for creating Business Processes and Work Flow Diagrams using the best practices methodologies.

Environment: MS Office, MS Visio, MS Project, Mercury, Share point, .Net.

Confidential, Chicago IL

Jr. Business Analyst

Responsibilities:

• Worked with a team of technology resources (employees and contractors) and the selected vendors to meet timelines and ensure successful completion of the project.
• Partnership with the business groups and technology teams, providing continuous communication of the practical implications of business decisions, issues and plans to business and technology teams.
• Managed projects across multiple groups under tight deadlines, provided integration between systems and provided management reports.
• Good understanding of underwriting, bank claims.
• Understand client requirement through daily meetings.
• Keep Client manager updated on daily basis.
• Updated Environment document.
• Actively participated in Change management activities and give suggestion to improve process whenever needed.
• Coordinate with the offshore development team with change in the environment.
• Guide development team regarding usage of the environments.
• Keep the Environment document up to date at any point of time.
• Worked closely with both development and testing teams to improve quality of the application by actively participating in regression analysis and User Acceptance Testing (UAT)

Environment: MS Visio, MS Office, IBM Mainframes, QTP, Share point, Java, OracleSVN.

Confidential, NY

Jr. Business Analyst

Responsibilities:

• Worked according to the activities/roles laid down in each phase of software development life cycle (SDLC) and helped in development of applications for loan management.
• Developed test cases, created test plans, Data analysis and coordinated the overall test execution.
• Experience working with MS Excel spreadsheets, developing in a multi-language/multi-currency environment for derivative packaged applications systems.
• Created Use Case models, Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Process flow and Collaboration Diagrams to demonstrate software architecture and interaction of system components before prototyping.
• Facilitated in conducting JAD sessions, Test planning, Test execution, Data processing and Data analysis.
• Participated in seminars, traveled to client sites, met with user group meetings to understand user requirements.
• Created Full Life Cycle documentation from product requirements in the developmental stage to functional specifications for the completed modules of application components.
• Coordinated and prioritized outstanding defects and enhancements requests based on business requirements allowing sufficient time frame.
• Used MS Project for project management and tracking.
• Participated in project team reviews to review test cases, developed test cases, test approaches, Testing applications, design documentation and other specifications throughout the project.

Environment: .Net, IIS, MS SQL, MS Visio, MS Office, MS Project.

Confidential

Manual Tester

Responsibilities:

• Create high-level QA automation Test plans, Test Procedures and Test cases based on software requirement specification (SRS) of the inform WEB application project using Quality Center.
• Executing Test procedures and documenting results using Test director.
• Developed Test Matrix for different Scenarios.
• Performed defect root cause analysis and makes related process improvements.
• Involved in Browser compatibility Testing and Security Testing.
• Execute SQL queries to retrieve and verify data.
• Log software defects into the defect tracking system, and work with the development team and other members of the QA team to reduce software defects.

Environment: Java, Quality Center, Oracle 9, UNIX.