SUMMARY

• Over 8 years of experience as Quality Assurance Tester/Analyst with hands - on experience and proficiency in implementation of Testing Methodologies.
• Responsible for overall testing, including creation of detailed test plan, test cases per application module, Functional, Regression Testing
• User-Acceptance Testing, defect tracking, reporting and interaction with client for better performance of the software.
• A result oriented individual with diversified experience in Quality Assurance and Software testing of web-based and client-server applications.
• Excellent skills in manual testing as well as in automated testing (Mercury Interactive Suite of Testing Tools) using Win Runner, QTP, Quality Center and Test Director
• Experienced at testing ETLs and flat file data transfers without relying on a GUI layer
• Hands on experience in IVR, POS, Credit Card, MobileWeb serviceand WMS application testing
• Ability to balance multiple tasks simultaneously and transition between projects.
• Ability to think outside the box when writing test plans/test cases
• Steadfast focus on digging for software defects, and producing highest quality deliverables
• Ability to concentrate on detail while understanding the big picture of the project
• Hands on experience with Agile (Scrum), SDLC and Waterfall methodology
• Hands on experience working with Offshore team
• Ability to interact with all levels of personnel from technical to high-level executive management.
• Excellent organizational, technical and problem solving skills with a special talent for team oriented assignments, communication, inter-personal skills and can multitask various projects.
• Self-motivated and ability to master new technologies.
• A good team player with excellent time management skills having profound insight to determine priorities, schedule work, and meet critical deadline
• Exposure in diversified industries such as Finance, Retail, Food and Beverage and Health Insurance industry.

TECHNICAL SKILLS

Methodologies: AGILE/SCRUM, SDLC, WATERFALL

Tracking Tools: TARGET PROCESS, QUALITY CENTER, TEST DIRECTOR, TFS, CLEAR QUEST, RALLY, RATIONAL CLEAR CASE

Testing Tools: QUICKTEST PRO, WINRUNNER

Operating Systems: OS390, AS400, WINDOWS9x/NT/2000/XP, UNIX, MS-DOS.

Database: SQL Server, ORACLE, DB2, MS ACCESS.

Web Servers: WEB LOGIC, IBM WEB SPHERE, APACHE.

Browsers: INTERNET EXPLORER, NETSCAPE NAVIGATOR.

Programming Languages: .Net, UNIFACE, SQL, COBOL, REXX, VISUAL BASIC, JAVA, JSP

Others: SOAP UI, IVR, IBM UTILITIES, JCL, FILE-AID, NDM,, CA-7, VSAM, TSO/ ISPF, DB VISUALIZER, TOAD,SHARE PONT, TIDAL, MS-WORD, MS-EXCEL, MS- POWER POINT.

PROFESSIONAL EXPERIENCE

Sr. QA Analyst

Confidential

Responsibilities:

• Involved in testing the transformation of data from legacy to Oracle 11g
• Provided hour estimates for entire QA team
• Test case creation from Requirements and Change Requests
• Testing involved creating, running scripts and checking the back end logs and SQL database for errors
• Document testing for Reports, Tags, Receipts and Pawn Loan Documentation
• Identified & tracked defects and closely worked with the development team toensure the defects are fixed.
• Lead Test Case Review meetings and represented QA for Shop visits and interaction with Pawn Shop Employees (End User)
• Used Agile and Waterfall methodologies for testing

Environment: POS, TOAD, ETL, Rally, Test Rail, XML, HP ALM, Clear Case, Clear Quest

Sr. QA Analyst

Confidential

Responsibilities:

• Responsible for requirement analysis and providing QA estimations for the project
• Developed Test Cases, Test conditions based on the Functional Specifications and Technical Design Document
• Responsible for defect management, defect reporting and test management using Target process application
• Coordinated testing activities with testing team members.
• Properly documented the testing procedures.
• Coordinated with the development team on a daily basis regarding bugs and issues.
• Conducted daily test status meetings with offshore and onshore teams

Environment: Agile, Java, SQL Server, SOAP UI, IVR, Target Process

QA Analyst/Tester

Confidential

Responsibilities:

• Develop and execute test cases for both new and existing feature and for the new mobile service testing
• Create Requirement Traceability Matrix by Identifying and Documenting functional requirements and mapped them to individual test case requirements.
• Perform manual testing like Integration testing, Regression testing during various phases of testing.
• Data Validation using SQL Queries
• Indentify, analyze, and report test results
• Report, track, and monitor defects in the defect tracking system
• Share concerns/ issues and progress during daily scrum meeting
• Provide technical assistance and training to the Clients and Customer Service

Environment: Java, JSP, .NET, DB2, SQL, SQL Developer, Rally, POS, Mobile Web Service, Agile Scrum

QA Analyst/Tester

Confidential

Responsibilities:

• Analyze System Development Specification, Functional Requirement Documents and Screen notes.
• Participate in Requirement Reviews and Project team meetings.
• Create Test Plans and Test cases for the migration project
• Perform System and Functional Testing for the POS application
• Perform database integrity testing using DB Visualizer
• Manage and track defects using Quality Center until closed
• Coordinate between multiple teams for issue resolution and escalation for any valid defects
• Evaluate and report Test Results, Project status, and milestones achieved on day to day basis to the manager

Environment: Quality Center, .Net, Uniface, SQL Server, DB Visualizer

QA Analyst

Confidential

Responsibilities:

• Involved in the Design Review meetings and walkthroughs to understand the process flows
• Involved in preparation of Test Plans, Created Test Cases in Quality Center
• Estimating and scheduling the test case writing and test execution phases of the application
• Data Validation using SQL Queries
• Performed Functional and System testing of the application
• Traceability Matrix was used to trace business requirements to test cases and test results
• Test Management was done using Quality Center
• Coordinated with developers in resolving defects

Environment: Quality Center, .Net, QTP, Visual Basic, Oracle, DB Visualizer

Test Analyst

Confidential, TX

Responsibilities:

• Develop Test Plans for projects of low to moderate complexity.
• Prepare and design test cases of moderate to high complexity based on customer and system requirements.
• Ensure Traceability of test cases to requirements.
• Develop and maintain project test deliverables in adherence to SDM.
• Participate in reviews of requirement specifications with Business Analyst and Users.
• Execute testing in accordance with approved Test Plans and Test Cases, using appropriate testing types and tools including defect reporting and management.
• Develop, maintain, and execute manual test cases
• Used Clear Quest as Defect tracking tool.
• Effectively and consistently, communicate updates to Project teams, Leads, Supervisors and Managers as needed.

Environment: Java, HTML, SQL Server, QTP, Clear Quest, IE, SQL, MS office, Windows XP.

Test Analyst

Confidential, TX

Responsibilities:

• Develop multiple test plans for multiple application
• Validating Data flow between POS, WMS and BRAIN.
• Testing the inventory adjustment process in different Scenarios and manually checking database by executing SQL queries.
• Conduct Functional testing of the POS, WMS and BRAIN.
• Tracked bugs using Test Director and performed Regression testing of the entire application once the bugs are fixed.
• Participated in defect review meetings with the team members and providing written status reports of testing.
• Coordinated with developers to resolve modification requests.

Environment: AS400,SQL Server 2000, .Net, Pervasive SQL V8, QTP, Test Director, TIDAL, SQL, Windows XP, DOS.