SUMMARY

• Around 8 yearsof experience in Quality Assurance, Design, implementation of Client/Server and Web Based applications.
• Extensive experience in Web applications, Web services and Web methods (Middle ware Testing) SOA.
• Diverse experience in Information Technology with emphasis on Quality Assurance, Manual Testing and Automated Testing using Mercury tools - Win Runner, Quick Test Professional and Test Director/ Quality Center.
• Experience in diversified business domains including Healthcare, Automobile, Telecommunication, Finance, Insurance & Banking.
• Complete understanding ofQA Methodology and Software Development Life Cycle (SDLC) such as Waterfall and Agile, (Scrum).
• In-depth knowledge on Automation Testing-using QTP and QC, Selenium IDE,, Selenium Web driver using Ruby Automation tools, Performance looks like VSTS 2008.
• Expertise in coordinating and mentoring offshore and onsite QA.
• Experience in setting up the test environment, installations and configuration.
• Expertise in Manual and Automated testing of various Web based applications.
• Expertise in developing test documents like Test Plans, Creating and Executing Test Cases & Test Scripts
• Strong expertise in establishing QA policies, procedures, strategies and developing appropriate process to ensure the quality of product.
• Expert in web technologies like HTML and XML.
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Well versed in automation testing tools such as Quick Test Professional (QTP), Load Runner, and Selenium.
• Knowledge of Defect/Bug tracking system with the use of tools like HP QC, and Bugzilla
• Experience in importing/ exporting the Scripts /data into QC by using MS Word and Excel Add-ins.
• Strong working experience in various databases such as Oracle, MySQL, SQL Server and MS Access.
• Good understanding and knowledge of UNIX commands.
• Vast experience in different testing methods such as Functional, System, Regression, Integration, Performance, Security, Positive, Negative, End to End, UAT.
• EMR system and EDI transactions for claim process, ICD 9 to ICD 10 conversion knowledge from healthcare domain.
• Worked closely with Developers, Business Analyst and Project manager to test and document new product and new product enhancements.
• Excellent Analytical, Decision-Making and Organizational Skills to trouble shoot the problems.
• Excellent in co-ordination and communication with different type of team.
• Committed Team Player with an ability to handle/organize multiple projects simultaneously.

TECHNICAL SKILLS

Languages and Packages: VB, VB.net, C, C++, Java, SQL, PL/SQL

Databases: MS SQL SERVER 2005/2000, Oracle 9i/10g, MS AccessWeb Designing MS FrontPage, Dream weaver

Web Services Technologies: HTML, DHTML, XML, SOAP UI

Operating Systems: Windows XP, NT, UNIX, MAC OS

Software Package: MS OFFICE

Reporting Tools: Quality Center and Report Painter

Testing Tools: QTP, Load Runner, Win Runner, Quality Center, Test Director, Selenium

Bug Tracking Tools: Quality center10, 9.2, Test Director 8.0, JIRA, Bugzilla

PROFESSIONAL EXPERIENCE

Confidential, Lincolnshire, IL

Sr. QA Analyst

Responsibilities:

• Extensively involved in all phases of SDLC (Software development Life cycle) and follows Agile methodology.
• Worked on POS self check out / POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.
• Involved in Preliminary discussions of the Project with the Core Team according to Business Requirement Document.
• Prepared test plans and test cases for manual and automated testing.
• Tested different functions of thePOSsystem like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectations.
• Developed the test cases according to requirement.
• Responsibilities of checking of data in database by writing and executing SQL statements and UAT on NGPOS Environment consist of MPOS, KIOSK, PHARMACY and PHOTO Ecommerce testing.
• Used ICD-9 HIPAA compliance codes for Identify the particular medical Prescription.
• Smoke Test are developed using Selenium EDI tool and Regression test cases are developed using Selenium web drivers integrated with Java.
• EDI 274/275 code for transaction of electronic prescription according to Confidential t information and healthcare provider information. In addition EDI 270 (Eligibility and Benefit Request) and the EDI 271(Eligibility and Benefit Response).
• Validated Inbuilt CMS tool along with web application on different browsers.
• Extensively worked on Web Service testing using SOAPUI.
• Involved in Functional, Regression and Smoke testing.
• Prepared the traceability matrices to fill the gap between the requirements and the test cases covered.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Developed data driven scripts in Quick Test Professional and executed scripts.
• Used checkpoints to check the functionality in QTP.
• Used synchronization, call function, parameterization, and reusable actions to enhance test affectivity.
• Interacted with developers and Managers to identify and resolve technical issues while performing automation testing using Selenium in Twist.
• Used Firefox browser to installed Selenium IDE to test the Catalina test portal BPT server.
• Wrote SQL queries for searching, creating and updating test data.
• Interacted with DBA's, Developers, Systems Engineers and Network Engineers during testing and isolated bottlenecks at different levels.
• Managed and executed test cases and logged defects in defect reporting tool using Bugzilla.
• Provided status reports to Project Manager.
• Interacted with developers for resolving the defects and setting the priorities.

Environment: Quality Center 10, QTP 10, Selenium IDE 1.7.2, Load Runner 11, UNIX, Java, J2ee Windows XP, IE, Firefox, Mozilla, SQL Server, Bugzilla, Confidential in house tools Jump server .

Confidential, Northfield Township, IL

QA Analyst

Responsibilities:

• Designed and documenting Test Plans, Test Cases, Test Scenarios, and Test Strategies based on business requirements and Design documents for Credit Card Online application.
• Identified the Test Cases and documented them in Quality Center.
• Worked with the Developers and the test lead to verify the Test Cases.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services.
• Performed Functional testing, Performance testing and Regression testing to see the entire functionality using QTP.
• Performed Load testing by bombarding the server with users to test the performance of the application under stress conditions using Load Runner.
• Used Joins like Inner and Outer joins while testing from multiple tables.
• Performed Automation testing by using Quick Test Professional.
• Performed Data Driven Tests to validate the same scenario with different test data using Quick Test Professional.
• Established connectivity between QTP and Quality Centre and access the functions from QC.
• Responsible for Data driven testing using Quick Test Professional, and written functions using descriptive programming in Quick Test Professional.
• Used Quality Center to store all testing result and for defect Tracking and Reporting.
• Generated enhanced graphs and reports with Quality center.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: QTP 9.0, Quality Center 9.0, HTML, Windows XP, VB scripting, Load Runner 11, MS-Office, My SQL

Confidential, Tempe, AZ

Sr. Quality Assurance Analyst

Responsibilities:

• Part of the Home Mortgage loan Project.
• Developed and designed test plans based on high-level documents (BRD & FRS).
• Involved in writing the Test Script, Test plan, Test cases, Test Procedures, Test sets using Use cases and requirement specifications.
• Participated in session of Scrum meeting and creating business and technical document.
• Defined thetest criteriaandproject schedules, andbaseline the Test Planwith the help of project meetings, walkthroughs
• Creating, implementing & executing import and export programs on SOAP UI in Web services.
• Perform Functional, Integration, Regression and ad-hoc testing.
• Responsible to assist other tester to create user case and other testing document and able to test all the codes.
• Test Web services and XML with tool ‘SOAP UI’.
• Extensively involved with the automation team ofRegression Test Casesby giving scripting scenarios.
• Backend testing of the DB by writingPL/SQL queriesto test the integrity of the application and Oracle databases usingTOAD
• CreatedData Driven Testingfor positive and negative scenarios, by creating and storing data sets in MS Access
• Regular interaction with developers, business analyst and Logic Unit Workgroup
• Actively participated inBUG meetingsto resolve the defects in efficient and timely manner
• Test Scenarios for the applications and perform manual testing in HP Quality Center.
• Performing database and application functional testing.

Environment: Quality Center 9.0, UNIX, Java, J2ee Windows XP, MS Access, Mind reef tool, SOAP UI, HTTPS, XML, SOA, SQL Server, IBM-Rational ClearQuest.

Confidential, Palo Alto, California

Sr. QA Analyst

Responsibilities:

• Analyzed business requirement documents, functional requirement documents, Use cases, and Use case diagrams.
• Developed Test Plans and Test Cases from the functional requirement document and scheduled the test case execution.
• The project was based on ASAP Methodology.
• Performed both manual as well as automated testing.
• Involved in Smoke, Functional, Regression, System, Integration and Security testing during all phases.
• Performed manually testing using Cross browser and Cross Platform.
• Validated various Hyperlinks on web pages also performed GUI testing manually.
• Participated in the team to performed User Acceptance Testing.
• Involved in the executing and retrieving the data for SQL Queries.
• Interacted with developers and users to resolve major bugs.
• Created the Automation Test Plan and extensively used QTP for creating scripts for functional and regression testing of various features of the application.
• Extensively used different types of Check points (Standard checkpoints, Table checkpoints, Image checkpoints) using QTP.
• Used the HP Quality Center (QC) defect tracking system, to report and analyze defects during the entire testing process.
• Used TOAD for writing SQL queries, used many types of complex queries for validating, retrieving and comparing the data.
• Communicated testing progress to Business and Project Management team; setup meetings with project managers and other senior members on the project to prioritize testing strategies and Exit Criteria for various testing cycles.

Environment: Windows XP, UNIX, MS-SQL Server, Rational Clear Quest, DB2, LINUX, GUI, QTP 9.2, HP Quality Center 9.2.

Confidential

QA Tester

Responsibilities:

• Attended Scrum meeting every day.
• Documented details of test plans, test cases and expected results in Test Director.
• Extensively documented Test Requirements and Test Plan using Test Director to track the stakeholders requested enhancements and changes.
• Created VB scripts, enhancing, and debugging the test case using QTP.
• Created test scripts using Automation tool QTP and checked the functionality of the application for every release.
• Used Synchronization, Call function, Parameterization, Checkpoints, Regular Expressions to enhance test affectivity also created reusable actions.
• Performed Smoke, Functional and Regression testing using QTP.
• Performed manual and automation tests on various modules using positive and negative scenario.
• Manually manipulate data directly from Oracle database using.
• Analyzed the end-to-end functionality by testing the application manually.
• Carried out security tests to check that only valid users could access certain sections of the site.
• Writing and reviewing Manual test cases and customizing Test Director as needed.
• Performed Back End testing of the database by using SQL queries to verify data conversion and data repetition.
• Analyzed test monitoring and take quick test control decisions by the Reports and Graphs using Test Director.
• Grouped Manual test cases in sets and scheduled them for execution using Test Director.
• Monitored test results, tracked defects and communicated them using Test Director.
• Actively participated in bug meetings with QA team and developers to discuss and resolve outstanding defects.

Environment: Windows XP, QTP 9.0, Test Director 8.0, Bugzilla, UNIX, TOAD, Oracle 9i/10g, MS-Excel.