SUMMARY:

• Over 8 years of professional experience in Quality Assurance and Testing of Client/Server and Web - based applications
• Proven skills in all phases of the Software Development Life Cycle and very strong in the implementation and maintenance of Quality Engineering Processes
• Expertise in analyzing BRD, SRS, FDD and Project Plan
• Well versed with Automated/Manual, GUI Automation Testing, System Testing including Functionality (Black Box), Performance, Stress and Regression, User Acceptance Testing
• Extensive experience in designing Test Plans, Test Scripts, Test Cases, Test Summary results and traceability matrix
• Proficient in Manual and using automated testing tools. Expertise in using testing tools such as WinRunner, QTP, LoadRunner and TestDirector
• Experience in coordinating with cross-functional team members to ensure that software QA standards and ‘testability’ of requirements are met throughout all phases of development
• Self-motivated to take independent responsibility as well as ability to contribute and be a productive team member in all environments to meet target deadlines
• Versatile team player with excellent analytical, presentation, communication and interpersonal skills

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional, WinRunner, LoadRunner, Performance Center

Defect Tracking Tools: TestDirector, Crystal Reports, ClearQuest, StarTeam, Quality Center

CRM: Siebel 7.8/6.x, Siebel Tools

Operating Systems: Windows 98/2000/NT/XP, MS DOS, UNIX, SUN SOLARIS, Mainframes

Languages: C, C++, Java, VB, SQL, PL/SQL, TSL, HTML, DHTML, Siebel

Databases: Oracle, Sybase, DB2, Ms-Access, SQL Server

Protocols: TCP/IP, FTP, Telnet and HTTP

Web Servers: Apache, Microsoft IIS, IBM web sphere

Reporting tool: MoBIES

Others: MS Office Products, SQL Plus, TOAD, VSS, PVCS, OmniGuard

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Sr. Performance Engineer/QA Tester

Responsibilities:

• Involved in testing the LAWS Core Logic using Web Services (Java component/SQLlike creatures) both directly using the database server and also through the XML Gateway.
• Created the automation test cases and test scripts using QTP for the regression testing.
• Involved in testing the LAWS Batch Layer component using SQL and SOAP UI.
• Involved in setting up loadrunner for webservices testing of the LAWS Core component using the provided WSDL and XSD files for the webservice call.
• Dim, declaring variables and handling dynamic arrays in QTP.
• Tested various Web Services using the SOAP UI. Performed white box testing of the application.
• Created loadrunner scripts using Vugen for different user transaction scenarios.
• Prameterized and correlated the vugen scripts as needed as per business requirements
• Involved in conducting performance testing using LoadRunner Controller by setting up the ramp up time, ramp downtime, loadgenerators, run time settings as requested by business.
• Involved in role based testing (Processor Senior, Supervisor Senior, RP User) of the Park Avenue Securities BPM Workflows based on a set of pre-determined actions.
• Involved in the portal testing for the Varicent Incentive Compensation Loan process for Field Representative (FR).
• Used SOAP UI Web Services tool for testing Web Services, inspecting WSDL files, generating SOAP envelopes, and automating or accelerating many other common XML tasks encountered when testing Web-Service enabled applications.
• Involved in root cause analysis of defects
• Involved in communicating with the vendor, procuring licenses and installing Loadrunner software on test servers.
• Created test data (XML payload) using XML generator and executed test cases to test the Web Services using Soap-UI testing tool
• Understanding of business process and involved in preparing the Performance Test Plan which was used for Load Testing.
• Created Shared Object repository in QTP.
• Prepared test data, translated the user requirements and specifications into QA test requirements.
• Involved in performing funtional testing for individual scenarios both using loadtunner and directly SQL queries.
• Added measurements to the controller, webserver, DB server for performance analysis.
• Analyzed the test reports generated for the tests for all the different projects and presented to the business users.
• Attended weekly meetings with Project Manager, Team Lead and business owners on the project progress and status.
• Responsible for reporting the bugs to the developers for troubleshooting and fixes.
• Analyzed load test result and identified bottleneck and reported to product management team.
• Involved in regression testing after bugs and defects have been fixed.

Environment: DB2, Windows, SQL, Loadrunner, QTP, Performance Center, Clearquest, WinSQL, Webservices, Java, SOAP UI

Confidential, New York, NY

Performance Lead./QA Tester

Responsibilities:

• Involved in planning and creating Traceability Metrics, Test Plan, Test Cases, Test Scripts and Defect Reports to ensure the system modification will meet the specified business requirements.
• Documented and participated in different types of reviews such as informal reviews, walkthroughs, technical reviews, and inspections.
• Used Recovery Scenario Manger in QTP to handle exceptions
• Used SOAP UI for testing Web Services, inspecting WSDL files, generating SOA envelopes, and accelerating many other common XML tasks encountered when developing Web-Service enabled applications.
• Developed Test cases for manual testing and automated them using Win Runner, Silk, Load Runner, Performance Center,, Silk performer and QTP, QUICKTEST PRO (QTP) 9.X AND SIEBEL.
• Performed Web Service testing using HPService Test and SOAP UI.
• Developed the Test suite for all the application web services that will interact and reported them for any schema errors and exception handling errors.
• Implement tests on all test levels, execute and log the tests, evaluate the results and documented deviations from expected results.
• Involved in creating projects, test suites and done parameterization in SOAP
• Designed the Manual and Goal oriented scenarios using Load Runner Controller module
• Communicated with end users to clarify on complex business requirements and defect resolution.
• Generated and maintained Daily Status reports, Defect Analysis reports, Defect and Test Execution analysis graphs and Test Summary Reports.
• Executed test cases, reported defects and completely managing the defects till the defects are closed using Quality Center.
• Experience in working with software development teams in resolving defects, conducting defect root cause analysis, and resolving requirement and design inconsistencies observed.
• Involved in Data base testing at backend to ensure that Data is loaded in Database correctly and also Data retrieval using SQL queries and joins.
• Involved in pulse meeting with Developers, Business Analysts and QA team to discuss progress of project.
• Executed modified and created test cases and reported results to ensure software quality from a UAT perspective.
• Experience in analyzing Test Results, Test Metrics and Performance Graphs in identifying bottlenecks and creating Reports
• Documented all the change management records, ongoing upgrades, fixes and approvals.
• Worked on Agile Methodology and Coordinated with offshore team, assigned tasks and tracked progress.
• Highly self-motivated, self-starter and able to work independently or in a team.

Environment: Quality Center 9.2, silk testing, LoadRunner, QTP, MS SQL Server, SQL, SOAP UI, Pl/SQL Developer, Windows XP, UNIX, MS Communicator

Confidential, Minneapolis, MN

Performance Tester

Responsibilities:

• Active participation in cross team test strategy reviews
• Drafted and maintained the performance test plan for the application and scripted the performance test cases based on the business requirements and the Service Level Agreements
• Automated the performance test cases using HP Loadrunner
• Created Loadrunner Vugen Scripts and used Correlation to parameterize dynamically changing parameters like Session IDs
• Designed Load test Scenario Configurations for pacing time, user load, think time, pad time, and total transactions
• Conducted, monitored and maintained the tests using Performance Center
• Tested application through the Hummingbird Exceed remote connectivity tool
• Initiated and monitored tests remotely using KVM
• Performed Baseline and Multi-User performance tests on a weekly basis and followed the build schedule for each release
• Analyzed test results using Loadrunner analysis tool
• Created Load Test Plan and conduct Release performance testing using Load Runner
• Tested all the Web services including the SOAP messages and validated the XML using SOA test tool
• Designed and executed Test plans and cases for Service Orientated Architecture (SOA), web Services, and web based applications to ensure product quality
• Performed extensive UI Testing and Web Based application testing for the portal and all other web services
• Responsible for setting up monitors to monitor the CPU and memory utilization
• Performed test result analysis by comparing results with past test runs and pre-established metrics
• Documented test results in Microsoft Excel
• Sole performance tester on the project
• Performed a variety of special tests on the application as per requests from the business side
• Interacted with the network group and tested the application on slow subnets, new servers, refactoring builds, critical bug fixes etc
• Attended daily call meetings and weekly status meetings with the entire test team, and actively involved in meetings and presentations for presenting the performance statistics to the business side
• Logged and tracked defects using Rational Clearquest

Environment: Red Hat Linux, AIX, HP Quality Center, HP Quick Test Professional, HP Performance Center, HP Loadrunner, KVM, Panini Check Scanner, Magtek Card Reader, Verifone Card Reader, VSAT, Hummingbird Exceed Remote Connectivity, Windows XP

Confidential, Des Moines, Iowa

Quality Assurance Analyst

Responsibilities:

• Involved in development testing - tested the code developed by the developers in Blaze.
• Involved in meetings with the business analysts to gather and analyze the business requirements of the application.
• Prepared test plan and test cases using Microsoft Excel based upon the requirements document.
• Generated XMLs as per the requirements using the QULEZEN tool.
• Used the Test Harness tool to generate outputs of the requirements by loading the generated XMLs into the tool.
• Used the Ecplics tool to test the outputs generated by the Test Harness tool in validation to the developed test cases (pass or fail).
• Interacted with the developers to analyze the defects based upon the outputs from the Ecplics tool.
• Analyzed and helped the developers troubleshoot the issues based on the requirements.
• Reverted the code back to the developers for modifications in case of any issues during testing.
• Involved in preparing documentation for all the testing processes.

Environment: QULEZEN, Test Harness, Ecplics, XML, Microsoft Office, Windows, Java.,Programmer Test Analyst

Confidential, Iowa City, IA

QA

Responsibilities:

• Develop test cases in Mercury Quality Center
• Review documents and document test cases
• Write test plans and execute them
• Results Reporting
• Experience with relational databases

Environment: Mercury Quality Center 8.0, SQL, Windows, MS Office, Java

Confidential, Charlotte, NC

QA tester

Responsibilities:

• Testing the data conversion system of Mainframe applications to OmniGuard.
• Prepare test plan and test cases based on the functional design document and implement them using JCLs.
• Prepare test batches depending on the requirement and schedule time for their execution.
• Create JCLs to execute the test batches under Mainframes, verify results and report any issues in the defect tracking tool.
• Created Automated Scripts with QTP.
• Managed 4Manual testers and 2 automated testers.
• Upload StarTeam - Defect Tracking tool in case of any discrepancies that occur during the data conversion process from Mainframes to OmniGuard.
• Reverted the data back to the developer for modifications if any inconsistencies exist in the data migration.
• Work with developers on design/standards of new applications and help them in debugging the issues.
• Verify and analyze the reports generated by Mobies (Reporting tool) after the batch is run.
• Sign off the reports and close the testing process if no discrepancies exist.

Environment: Quality Center, QTP, StarTeam, Mobies, MS Office, Windows.

Confidential, Fridley, MN

QA Tester

Responsibilities:

• Reviewed Business Requirement Documents and the functional specifications.
• Documented test cases corresponding to business rules and other operating conditions.
• Defined test case scenarios for all test conditions and include the input, the required user actions, and the expected results.
• Performed Functional, Regression and User Acceptance testing.
• Tested Applets, Views, Screens, MVG’s, LOV’s, Pick List, Joins, Links, Toggle Applet, Drill Downs, and Reports etc of various modules.
• Worked with developers on thin client for regression testing and involved in the technical enhancements of the application.
• Involved in designing Test Cases based on all of the scenarios for the Use Cases in Rational Requisite Pro.
• Tested application with Development, Staging and Production Environments using Rational Test manager.
• Developed UAT test cases and scenarios to guide a select group of key end-users in testing the user interface and functionality of the Siebel application for security testing.
• Involved in business requirements, user requests and bugs Scrubs meetings.
• Performed End-to-End testing manually.
• Used CQTM for Defect Management and to analyze the variation between the baseline and actual data.
• Reported and tracked software defects using CQTM and conducted regression testing for the fixes

Environment: Quality Center, SQL Server 2000, Web logic, Siebel, Clear Quest.

Confidential

Manual Tester

Responsibilities:

• Created Test cases, Test scripts as per the design documents (both Functional and Technical Designs)
• Interacted with Business Analysts/Users/Developers heavily for collecting Requirements.
• Created Business Flows, Decision Trees using Visio and Decision tree matrix to give the weight age for the test cases.
• Performed RTM (Requirement Traceability Matrix) to ensure all requirements are covered.
• Prepared Test Cases from MRD, Use Cases.
• Imported requirements, test cases from Excel to Test Director.
• Reported Defects in Test Director.
• Performed Functional and security testing of the user authentication.
• Interacting with developers for the savior priority bug issues.
• Conducted weekly status meeting with team members and coordinating with teams for the progress of the work done in application.
• Involved in the preparation of Risk Analysis Document with BA’s.
• Prepared and provided test matrix to the management.

Environment: Manual Testing, C++, Java, Unix, Windows, Test Director, Oracle