SUMMARY

• Diversified experience in IT industry including strengths and proficiency in QA/Testing of Healthcare and retailer applications with strong Functional knowledge.
• Through understanding of software quality activities throughout the Software Development Life Cycle (SDLC).
• Detailed understanding of QA methodology (Agile, Waterfall) to ensure quality control.
• Proficient in different phases of Testing like Black Box Testing, White Box Testing, Functionality Testing, Unit Testing, Integration Testing, System Testing, Backend Testing, Performance Testing, Load Testing, Regression Testing and User Acceptance Testing.
• Proficient in preparing the test plans, scripts and test cases by analyzing Business Requirements and various other ARTIFACTS with a strong ability to work closely with Development team and Business Analysts to analyze the test scenarios.
• Good experience with writing and utilizing SQL queries for data verification and ETL testing.
• Proficient in Automation Testing with HP Suite (QTP, Quality Center).
• Involved in different walkthroughs like Requirement, Design and JAD Sessions.
• Very good understanding of the OOP concepts, JAVA, XML, .Net technologies.
• Extensive knowledge and experience in all stage of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support.
• Ability to prioritize tasks based on the management’s expectation to meet the Project deadlines and Deliverables.
• Expert in strategic planning, delivering Status Reports, Summary Report and able to work in critical schedules.
• Excellent problem solving and analytical skills, experienced with group projects, desire and ability to learn and apply new technologies.
• Self - motivated, detail oriented, quick learner and capability to perform well under pressure.
• Maintain excellent communication skills in working with both technical and non-technical teams.
• Experienced with HL7 and various ETL testing.
• Experienced using different defect management tools.
• Strong knowledge of HIPAA privacy concerns and EDI.

TECHNICAL SKILLS

QA Tools: Quick Test Pro (QTP), Dash Board, HP Quality Center, Win Runner, Load Runner, Test Manager, Selenium

Defect Tracking Tools: Quality Center, JIRA, Pivotal Tracker

Operating Systems: Mac, UNIX / Linux, Windows, Solaris

Databases: Oracle, SQL PLUS, MS-Access, MS-EXCEL, SQL Server, SOAP UI

Languages / Scripts: XML, HTML VB Script, JavaScript, SQL*, PL/SQLReporting Tools BI Publisher, Oracle Reports, Crystal Reports, Discoverer

Others: Word, Excel, PowerPoint, Visio, Outlook, AutoCAD, Maple, MathCAD, File Transfer Protocol (FTP), Putty, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential, Waltham, MA

Sr. QA / Performance Tester

Responsibilities:

• Performed Functional, Regression, System, Integration, User Acceptance, and Back end testing of an application.
• Involved in developing detailed Test plan, Test cases and Test scripts using Quality Center.
• Designed and created the Project Test Plan which defines the scope, approach and deliverables of testing using Agile/Scrum Methodology.
• Involved in backend testing using various complex SQL queries.
• Wrote various complex SQL Queries, joins, stored procedures, functions also created tables for backend testing.
• Worked with the Developers and the TestLead to verify thetestCases.
• Performed Functional, Integration, System Integration, End to End and User AcceptanceTesting.
• Performed Automation testingby using QuickTest Professional.
• Performed Data Driven Tests to validate the same scenario with differenttestdata using QuicktestProfessional.
• Extensively used different types of Check points (Standard checkpoints, Table checkpoints, Database checkpoints) using Quick Test Professional
• Created Output values, VB scripts, recoding, enhancing, and debugging thetestcase using QuickTest Professional to verify application functional behavior.
• Involved in development ofPerformance Testing - prepared scripts, runningtests, analyzing results in LoadRunner.
• Performed cross browser and cross platform testingusing Selenium.
• Involved in the executing and retrieving the data by writing SQL Queries.
• Performed UsedQuality Center to store all testingresults, metrics, implementedtest plan document, created testCases, Defect TrackingReporting.
• Involved in the data flow and extensive use of SQL Queries to extract the data from the Database.
• Participated in defect review meetings with the team members and developers.
• Participated in test planning meetings and test metrics report submission to the management.
• Involved in various web services testing in order to verify and validate accuracy of the data being fetched from Social Security Administration and TAX.
• Performed ETL verification to extract, transform and load test data on the test environment.
• Created Requirement Traceability Matrix to map between the requirements and test cases.
• Utilized Burnt- Down Chart to track the testing progress in a Sprint cycle.
• Used Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
• Assisted database administrators in enhancing the QA database by query tuning and avoiding deadlocks.
• Created and tested UNIX Shell scripts to verify the archived data in QA Server and to execute SQL scripts.
• Constructed, maintained, and conducted Smoke test for UAT environment.
• Identify defects in aggregate tables and report data, enter defect in Quality Center and coordinate with developers to resolve them based on defect severity and priority.

Environment: Windows XP, Quality Center, QTP 9.5, Selenium, Load Runner 8.5, TOAD, Java Script, VB Script, HTML, XML, Oracle, UNIX, Windows XP, IE, UNIX, XML, Asset360, SSIS

Confidential, Philadelphia, PA

Sr. Quality Analyst

Responsibilities:

• Designed and executed Test Plans and Test Cases, generated Test Scripts and Test scenarios.
• Prepared proper documentation with reference to company policy
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using Quality Center.
• Performed Functionality using Quick Test Pro.
• Designed, Communicated, and enhanced QA testing plan for the application.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Performed Manual and Automated testing on UNIX environment.
• Manually performed User Acceptance Testing (UAT) of FACETS implementation.
• Work as a Data analyst to set Facets data in Claims Processing, Members/Subscribers, Groups, Billing for different testing efforts.
• Extensively involved in Batch testing of claims submission.
• Conducted System, Integrated and Regression testing to the application.
• Performed Sanity and Smoke testing on the application manually.
• Wrote and Enhanced test cases and test scripts to meet new functional requirements as per the new business requirements.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Conducted Security Test on the application manually.
• Manually Conducted Positive and Negative testing.
• Analyzed test results using reports and graphs generated in Quality Center
• Worked on Quality Center in setting up and Customizing Project entities for Defect Module Screens.
• Walkthrough on all of test cases.
• Coordinated on all testing resources.
• Involved in gathering functional and requirement specifications (to be used as baseline validation criteria) from development personnel prior to application testing
• Prepared xml requests for use with SOAP UI for service testing
• Automated the service testing using SOAP UI.
• Comprehensive GUI and Functionality testing, using Quick Test Pro, was performed to ensure conformance to requirements
• Developed and executed automated VB test scripts in Quick Test Pro to test the front end functionality of the application
• Performed regression testing using Quick Test Pro by modifying and documenting the existing scripts
• Data driven testing was performed using a data table and Quick Test Pro’s ability of parameterization
• Automated Backend Tests were developed using Quick Test Pro’s Database Check pointing ability
• Used LoadRunner to verify the stability of the application in conditions of excessive load and stress
• Defect reporting and tracking was done using Test Director
• Closely interacted with developers to fix bugs, track changes and modifications and/or enhancements

Environment: FACETS, Quick Test Pro, Quality Center, Facets, Windows XP, C++, PL/SQL, Oracle, UNIX, Loadrunner, Test Director, VBScript, SOAP UI

Confidential, Doral, FL

QA Analyst

Responsibilities:

• Analyzed Business and System Requirements of the VMRS application.
• Translated Business Requirements and Use Cases into test cases.
• Implemented the Agile Testing methodology through the Software Testing Life Cycle (STLC).
• Manage to work based on Agile and Scrum methodology for weekly releases.
• Developed Test Plan, Test Strategy, test cases documents of the application.
• Created test cases and worked with the developers to develop test case coverage.
• Involved and Assisted QA Lead in the process of Test Bed Creation.
• Assisted QA Lead in developing Test Plans, tracking process regarding the QA work and analyzing the workloads across the QA team using the Microsoft Project Management tool Microsoft Project 2007.
• Involved in the process of creating Regression Test Suite for the test cases.
• Testing included both Manual and Automated testing. Involved in automation of the test cases for Regression and Functional testing using QuickTest Professional (QTPv9.5).
• Performed Test Automation from Manual test cases using QuickTest Professional (QTPv9.5).
• Automated and Executed the Functional and Regression scripts using the QuickTest Professional (QTPv9.5).
• Executed the VMRS reports in the MicroStrategy 9.0 BI Reporting tool by checking the American Trucking Associations (ATA) old codes exist in the new Production reports.
• Performed SQL Testing and validated the data at the backend for the Report values.
• Performed Data Validation by running the SQL Queries on the VMRS tables.
• Performed MicroStrategy Admin tasks like Password Resets, Granting access to Business Users for particular Reports requested in the User Request Manager tool.
• Good Experience in using the MicroStrategy Report Comparison tool Integrity Manager.
• Logged Helpdesk Tickets and Change Requests using the Remedy tool and did investigation by drilling down the issues; the Business User is encountering, fixing and resolving the issues.
• Used WinSQL as a DataBase Management tool to connect to various databases like Oracle10g, Netezza 4.0 and SQL Server 2005 to run queries and validate the query results as a part of Database Testing.
• Also performed Database testing in by running queries, hitting the Databases Servers using UNIX and Linux environments as a part of Compatibility Testing.
• Performed Sanity, Integration, System, Regression, Functional, End to End Testing, Database and Compatibility Testing.
• Performed Load and Stress Testing by using the LoadRunner 8.0.
• Identifying the functional scenarios to do Performance testing.
• Created and executed the Test Scripts (Vuser scripts) with the testdata.
• Created the performance scenarios (in LR creating scenario in Controller).
• Involved in assisting QA Lead in the process of executing the Performance Smoke testing.
• Execute the performance scenarios and analyzed the results.
• Involved in troubleshooting HelpDesk Tickets and Change Requests of Production issues using the Action Request System tool Remedy.
• Actively involved in User Acceptance Testing (UAT) and Production testing activities and worked closely with the clients in the UAT phase.
• Logged defects and tracked them using Quality Center v9.2 and coordinated with the development and business teams to resolve the issues/defects.

Environment: Java,J2EE, XML, Window 2003 Sever, UNIX, Microsoft Project 2007, Remedy 6.0, IBM Mainframes, WindowsXP,Oracle10g, SQL Server 2005, DB2, Netezza 4.0 (EDW), Informatica, WinSQL, MicroStrategy 9.0, Loadrunner 8.0,QTP v9.5, VBScript, Quality Center v9.2.

Confidential, Portsmouth, NH

QA Analyst

Responsibilities:

• Involved in analyzing the business requirements and Functional requirements to develop Test Plan, Test Cases and Test scripts.
• Regression testing was performed extensively when critical bugs were fixed.
• Conducted compatibility testing on different screen resolution, browsers testing, hardware, and operating system environment.
• Requirement Traceability Matrix was used to keep track between requirements and test cases, test scripts.
• Performed Integration Testing for various releases.
• Performed Manual Backend testing and validation using SQL queries
• Coordinated resolution of technical issues amongst user community, development staff, mainframe support, network support, and DB2 database administrators
• Involved in conducting Black Box Testing.
• User Acceptance Testing was performed to check that the specifications are implemented as per the customer requirement.
• Performed End To End Testing of the Application.
• Tracked defects throughout the entire defect life cycle.
• Created Test Summary Report after the testing was performed.
• Wrote technical and summary reports that present result to management.

Environment: Microsoft Excel, DB2, Silk Test, Pearl, Visual Studio .Net IDE

Confidential, Washington, DC

QA Engineer

Responsibilities:

• Involved in manual testing of the application.
• Understanding the Application Under Test
• Participated in daily clients meeting in understanding their needs and requirements.
• Involved in preparing Test cases and requirements traceability
• Performed GUI, Integration, and Functional testing of the application.
• Executing all test cases and reporting the bugs.
• Prepared QA metrics and maintained dashboard status in an excel sheet.
• Preparing status summary reports with details of executed, passed and failed test cases.
• Participated in defect review meetings with the team members.
• Ensured that the solutions met the business objectives, standards and the guidelines.
• Responsible for preparing training material (ppt) on project.

Environment: Java, Jdk1.5.0, Servlets2.4, JSP2.0, SQL Server