SUMMARY

• 8 years of extensive experience in the IT Industry with emphasis on project implementation, Business Analysis and Software testing of Client/Server, Web based applications. Experience in developing, execution and maintenance of Test plans, Test specifications and Test Scenarios; Hands on experience with Manual/Automation testing such as Regression, Positive, Negative, System Integration, E2E and User Acceptance Testing (UAT).
• Extensive experience in all phases of SDLC methodologies Agile, Waterfall. Proficient in all stages of the SDLC, STLC and Bug Life Cycle
• Excellent skills in Business Analysis, Business Requirement Gathering, Process Documentation, Business Process Flow, Data Analysis, Requirement Analysis, Business Modeling, Rational unified process (RUP) and Use Case Development using UML methodology.
• Conversant with complete life cycle of the QA testing process like Functional, Integration, and Regression, Progression. Experience in Manual, Functional and Automated Software Testing tools QTP and Selenium
• Proficient in developing and executing Test procedures/plans, Test cases, test scripts, test plans, performing functional and User acceptance testing. Create and execute test scripts, cases and scenarios to verify the functionality was built according to specifications.
• Proficient in different phases of Testing Functionality Testing, Unit Testing, Integration Testing, System Testing, Modular Testing, Backend Testing, Load Testing, Regression Testing and User Acceptance testing
• Experience in testing Client/Server and Web Based applications using industry accepted testing methodologies and procedures
• Experience in back end database testing writing and executing SQL queries and other database operations with databases like SQL Server, DB2 and Oracle
• High - level proficiency with QC and QTP toolsets and a foundation in Java, VBScript, SQL, and monitoring tools. Excel in creating test plans and writing/running automated test scripts to pinpoint software defects, track bugs, close open defects and validate functionality
• Good experience with writing and utilizing SQL queries for data verification in Oracle and other RDBMS
• Understanding of Core Java/ Java EE, Object Oriented Programming/Software engineering concepts & principles (SOLID) & Design Patterns
• Flexible and open to learn different functional areas and systems.

TECHNICAL SKILLS

Business Skills: Business Process Analysis & Design, Gap Analysis, Impact Analysis, JAD/JRP Sessions Requirement Gathering, and Use Case Modeling

Methodologies: Agile, RUP, and Waterfall

Management Tools: ClearQuest, ClearCase, MS Visio, Rational Rose, and Requisite Pro

Testing Tools: Quick Test Professional 10.0/9.2, ALM/Quality Center, WinRunner, MTM, SOAPUI

Database: Oracle, DB2, MS SQL Server

Operating Systems: Windows Vista, Windows 95/2000/XP/7, and MS-DOS

Microsoft tools: MS Office Suite (Word, Excel, Power Point, Outlook), MS SharePoint, MS Visio, MS Project, and MS FrontPage

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

Test Analyst

Responsibilities:

• Part of Contract Confidential CLM business Team Strategy Automation Team worked on the Contracting Application, Global Contracting Tool (GCT).
• Authored both the high level and detailed Test Plan and Test Strategy for Integration and System testing. Involved in writing Unit and Regression Test cases
• Conducted user acceptance testing, identify use cases, write test plans and detailed test case steps. Worked on additional deliverables such as data preparation necessary to conduct UAT, set up customer data and generate price quotes, documenting instructions, process flows and user guides, providing end user communications and support.
• Participated in Functional Walk-Through to validate the Application Design against the written Test Cases. Executed test cases, reported defects, created reports/ Dashboards in Quality Center.
• Performed Regression and User Acceptance Testing for Web Application
• Involved in defect resolutions with Development Team and Business Users - proofreading the XMLs from upstream systems and Information being sent to downstream systems.
• Identified and ran various regression scenarios using automated scripts
• Played a major role by actively participating in scheduled conference calls with different regions to review the testing status and Defect meetings to triage new defects and to follow up on new fixes, patches and builds
• Prepared, Updated and executed Test cases for different features, based on the Change Requests / Enhancements
• Interacted with developers & various members of project team to discuss and resolve defects and to determine their priorities
• Escalated issues and risks to Confidential project leaders and Document processes, workflows or user guides on Sharepoint and VZLearn portal.
• Part of End - to-End testing from SFDC Opportunity ID, to quote creation & Configuration, Pricing, Contracting, Ordering and Provisioning and Billing. Identified use cases, Wrote test plans, detailed test case steps, Compiled/gathered test data including generating price quotes, Self-manage activity to ensure test cases are completed within predefined schedules, track the status/progress and publish on Sharepoint.
• Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Support Design each release
• Reviewed Analysis & Design documentation and extract use case scenarios to facilitate testing
• Provided overviews of Analysis & Design to team members
• Support User Acceptance Testing
• Developed User Acceptance Test scenarios including expected inputs, expected results and test data
• Executed User Acceptance Testing
• Documented actual test results including any issues uncovered preventing successful execution in HP Quality Center
• Communicated with IT partners and teammates to drive defect resolution and knowledge sharing
• Support Training & End-User Communications
• Developed end-user communications as requested
• Developed training guides highlighting key changes to the process and/or systems per the release activities
• Presented several Live Demos to the team members and end-user community for new capabilities every release
• Involved in the Deployment/Shake-out Testing every release provided weekend support during Deployments; Communicated with end-users and provide Prod Support as needed; Logged bugs and Tested in Production Domain
• Provided post-implementation support to end-user community

Confidential, Iselin, NJ

Business Analyst/Test Analyst

Responsibilities:

• Worked with AVP, Engagement Managers, Sr. Project/Program Managers, Sr. Solution Architects, and Team Leads for gathering requirements and understand scope of projects, determining functional & technical requirements.
• Created business flow diagrams, performed SWOT analysis, and assisted in designing the web structure. Analyzed the existing business process and created AS-IS workflow and possible TO-BE solution to illustrate the proposed system. Conducted the GAP analysis to identify the gaps between the current processes and to be processes
• Performed all test assignments to ensure the application meets business requirements and client expectations
• Participated in writing automated scripts for regression testing using Selenium and QTP
• Designed and implemented automated testing tools and programs addressing areas including database using Selenium and QTP
• Collaborated with the QA team to define test strategies and test plans and define test scenarios around critical business requirements. Involved in Designing and Development of Test Plan, Test Scenarios and Test Cases based on the Functional Specification Document
• Used Quality Center to store testing results, metrics, implemented Test Plan Document, and created Test Cases, Defect Tracking and Reporting.
• Worked closely with the business users to conduct successful UAT sessions coordinated User Acceptance testing

Confidential, Atlanta, GA/Raleigh, NC

Business Analyst/Test Analyst

Responsibilities:

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Analyzed the Test plan, which detailed the testing scope, strategy, test requirements and necessary resources.
• Fully involved in analyzing Business Requirement Documents and writing Test Plan. Created and maintained operational certification test plan, test scripts and test sets.
• Established testing strategy and plans. Coordinated the creation of test scripts and test sets for all phases of testing. Oversee the execution of all testing, providing direction to all participants.
• Conducted Functional, Regression, System integration, Back End, System testing, Cross browser and Web Service/Web Methods testing.
• Installed the QTP for automating test cases and developed user defined functions to support Automated Scripts, used Data Driven Testing and Data Base accessing techniques to support the Scripts
• Prepared automated scripts for Maintenance and Regression testing using QTP. Executed test cases through Quality Center and reported defects in Quality Center.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Developed test plans and scripts in conjunction with QA team using a collaborative testing and documentation tool.
• Coordinated with Quality Analyst to develop test plans and performed UAT.

Confidential

Responsibilities:

• Held regular meetings with the system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.
• Worked with the Release Manager in defining scope and planning releases.
• Analyzed Business Requirements and created Use Cases, high level and low level Activity Diagrams using Rational Rose.
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Worked closely with the UI team to model the screens, which met user defined requirements and also company standards.
• Develop user manuals, presentations and training manuals as per project specifications and timelines.
• Interacted with developers and product analysts regarding testing status, defect logging and tracking.
• Used SQL queries to verify data integrity.

Confidential, Carrollton, GA

Business Analyst (Internship)

Responsibilities:

• Member of a team responsible for setting up an Incubator for recruiting and training small businesses and entrepreneurs. Interacted with business heads to finalize the business requirements for the incubator.
• Analyzed data about Associations of Entrepreneurs - internationally - Database consisted of companies with international ties in certain areas as manufacturing, IT and retail clients
• Developed a comprehensive database of all film personnel in GA, as a part of a project to develop a Film City in Carroll County.
• Prepared business documents, reports, memoranda, and instructional manuals as documentation of project requirements and workflows. Responsible for the creation of any supplemental documentation like screen mock-ups, use cases, process flows, and others as required.

Confidential, Carrollton, Georgia

Team Lead- Survey Analyst

Responsibilities:

• Headed a team of 5 in a research project on community assessment of Carroll County. Conducted community surveys to identify the needs and issues in the County.
• Interview people regarding Community issues. The idea was to generate public awareness, understanding, communication and commitment to improve results for children and families. Developed and presented a plan with strategies to improve results in certain issues of the community.

Confidential, Carrollton, GA

Research Assistant

Responsibilities:

• Maintained the website for the Accounting & Finance department of Richard’s School of Business, developed and updated web pages for the department, worked on international programs.
• Assisted professors in instructional activities related to their lectures deeply involved in the research of articles and then format/layout of the papers for publications. Research topics and develop PowerPoint presentations for professors, I was also involved as a Teaching Assistant for an Accounting undergraduate class.