SUMMARY

• Over 8 years of industry - wide experience in Banking, Healthcare, Telecom and Retail with solid experience in Quality Assurance.
• Strong expertise on both manual and automated testing of complex Client/Server and web based applications and in a wide variety of Integrated Development and QA Environments.
• Self motivated individual with good communication and excellent interpersonal skills with an ability to work both individually and in a team.
• Expertise in writing Test Plans, Test Strategies, Test Scenarios, and Test Cases for all kinds of quality dimensions of Web applications, banking and health care applications.
• Proficient in Black box, Functional, Smoke, Sanity, Integration, Functionality and Regression testing using automated tools QTP and Selenium.
• Experience in implementing STLC (Software Test Lifecycle) to ensure and improve the Quality standard.
• Extensive QA experience in different phases of Software Development Life Cycle (SDLC) using Agile methodologies (SCRUM), Waterfall, and RUP in multi-tier web-based architecture.
• Possess excellent documentation skills in preparing the various documents like weekly Test Status report and Bug Status report.
• Experience in writing SQL queries to perform back-end testing.
• Experience in Banking, Healthcare, Telecom and Retail applications environment
• Experience in analyzing the Severity of bugs helps the developers to prioritize the fix.
• Experience in using bug tracking tools like QC, Clear Quest, JIRA, Bugzilla, and PVCS
• Experience in coordinating the testing efforts of the Team members and to escalate the issues to the test Lead for faster resolution of issues.
• Excellent analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team.

TECHNICAL SKILLS

Testing Tools: Selenium, Quick Test Pro(QTP)

Bug Tracking tools: Rational Clear Quest, Quality Center, PVCS, JIRA, BugZilla

Programming languages: C, C++, HTML, Java, XML, Visual Basic, and .NET

Scripting languages: VB Script, Java Script, Shell Script and Perl

Database: MY SQL, SQL Server, Toad, Oracle and MS Access

MS-Suite: MS- Word, MS- Excel, MS- PowerPoint, MS- Outlook

Web Servers: Java Web Server, Apache Web Server

Application Server: BEA Web logic, Web sphere

Doc Version Control: Microsoft Share Point

Operating Systems: MS Windows NT/2000/XP, UNIX, Linux

PROFESSIONAL EXPERIENCE

Confidential, San Ramon, CA

Test Engineer

Responsibilities:

• Reviewed and analyzed business requirements and prepared test cases.
• Performed end-to-end testing including security access validation. It includes tests to run through the workflow of the system, to validate the values being passed correctly between modules.
• Performed Functional, Smoke, Usability, System, Interface, Database, and Boundary testing on the application.
• Performed Regression testing for defect resolutions and application enhancements.
• Developed test plan, test cases and test scripts.
• Participated in Daily/weekly meetings for status updates and changes on the project.
• Worked closely with end-users to understand business requirements and fulfill customer’s requests.
• Involved in the front end testing like functional, Usability and GUI testing.
• Performed Functional, Regression and Data Driven testing using Quick Test Professional (QTP).
• Tested the interfaces of Media validation which includes Paper Bill, Paper CSR, Mag-Tape (EMR SAS), CBD SAS Report, Letters (i.e. Confirmation Letters, Treatment Letters)
• Managed Defect Tracking process, which included prioritizing bugs, assigning bugs, and verifying bug-fixes using Quality Center.
• Bug reporting and tracking them to completion, which involves coordinating between the development and support group.
• Performed and coordinated User Acceptance Testing to achieve 100% customer satisfaction.

Environment: QTP 9.2, Quality Center 9.2, MS Share Point, Microsoft SQL Server, Oracle 9i, TOAD, HTML, Windows XP.

Confidential, San Francisco, CA

Quality Analyst

Responsibilities:

• Created the Technical Test Plan in the initial phase and also during change requests.
• Executed the positive and negative test cases based on the functional specification document.
• Validated the functional scenarios based on business scenarios.
• Involved in all phases of the testing done like smoke testing of the builds, Functional, Database, Integration testing, Regression testing and User Acceptance prior to the production deployment.
• Reviewed the BRD for ambiguity and documented the problems efficiently.
• Performed parameterization of the automated test scripts in Selenium to check how the application performs against multiple sets of data.
• Used Selenium to test front end of the application.
• Used J Unit framework for unit testing.
• Used Selenium IDE to record test cases and Selenium RC for Cross Browser Compatibility.
• Continuous integration of user stories via Selenium Remote Control (JUnit) in a multi-tier system consisting of integration, test and production.
• Responsible for collecting and analyzing the test metrics and then submitting the reports, which kept track of the status and progress of the testing effort.
• Written and Executed Complex SQL Queries on Oracle Database.
• Expertise in documenting and escalating the issues appropriately.
• Used complex SQL queries to extract data from different databases for various testing and production for data validation and data analysis.
• Experienced in working and Developing Test Environments for Agile development

Environment: Selenium, Agile, MS SharePoint, Quality Center, J2EE, JUnit, XML, HTML, Oracle 9i, Toad, Unix, Informatica.

Confidential, New York, NY

Software Test Engineer

Responsibilities:

• Analyzed Business, Functional Requirements and Use cases and developed Test Plans, Test cases and Test scripts for both positive and negative tests.
• Create test cases and workflow testing scenarios using Quality Center.
• Worked with Business analysts and SME’s to get approval for the created workflow test scenarios.
• Involved in writing test plan and detailed test cases based on the requirements and business logic.
• Created defects and assigned severity for them. Provided detailed steps for reproducing the defects by the developers.
• Prepared test status summary reports with details of executed, passed and failed test cases.
• Identified regression test scenarios for application workflow testing using QTP script with various checkpoints (database, table, and page) to confirm the latest build is working correctly.
• Performed backend SQL queries to verify the data got transmitted correctly from ICORE to the legacy underwriting system.

Environment: Quick Test Professional 9.0, Quality Center 9.0, Clear Quest, Clear Case, Agile, Oracle 9i, Apache Web server, IBM Web Sphere, XML, Crystal Reports 10, Windows XP, Linux.

Confidential, New York - NY

Software Test Engineer

Responsibilities:

• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements using Quality Center.
• Developed Test plans, Test cases, Test Scripts, Test strategy, Test Scenario, Test Reports.
• Developed automation scripts using Quick Test Pro.
• Responsible for Automation Scripts & library functions maintenance.
• Reported defects using Clear Quest and interacted with developers to resolve any defects/issues.
• Performed data validation-using SQL.
• Automated using Quick Test Professional the regression test for the project that required enhancing password management functionality in accordance with Confidential ’s security group requirements.
• Performed Integration, Regression, UAT and Database testing.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Responsible for updating and maintaining Quality Center for all the defects found during functional and regression testing and follow up with the team.

Environment: QTP, Quality Center, Clear Quest, Agile, Java, VB 6.0, HTML, VBScript, JavaScript, CSS, XML,UML, Oracle 9i, BODI, Unix, MS SQL Server, Citrix Server, Web Sphere, DB2, Windows XP.

Confidential, Salisbury, NC

ILM /Test Engineer

Responsibilities:

• Developed detailed test scripts for ILM- R1, ILM- R2, ILM- R3 and ILM- R4 System Testing of Web applications.
• Executing scripts for Add Vendor, Maintain Vendor, Add Item and Maintain Item and identifying defects, logging issues in to PVCS defect tracker and keep tracking until they are resolved.
• Tested various work flow notification reviews (developed by using J2EE, JSP, XML, MQ Series) for Vendor and Item set up which includes Admin, IT Security, CM/CA, EDI, Logistics, Diversity, Reclaim, AR, AP, BY, IS, PA.
• Write comprehensive Test Plans, Test Cases, Testing Status Reports, and Go/No-Go documentation on time, according to project schedules.
• Actively involved in analyze and study of functional specs for the enhancement of existing functionality
• Developed and revised detailed test scripts for AFT, Created data sheets and scenario descriptions for Vendor and Item cases, Worked on identifying the validation approach for the legacy systems, conducted Smoke Testing in the AFT environment.
• Extensively involved in Functionality, Security, Performance and Regression testing during the various phases of the ILM application.
• Responsible for testing and provide the build status on the arrival of every new build.
• Worked on the AFT script execution and analyzing which scripts will affect the downstream systems.
• Conducted tests by entering values for all the fields to ensure data is getting saved properly for the maintain flows in ILM (JSP screens) and populating in the Legacy applications.
• Verified the data transmitted in OMI and PRCN based on Vendor and Item back end checklist.
• Performed stress test with multiple users on ILM application and verified multiple servers (SQL Server, Web Sphere, MQ Series, and ADABAS) response
• Executed batch jobs for Vendor and Item transactions.

Environment: JDK 1.3. JSP, J2EE, MQ Series, Web Sphere, SQL Server, ETL (Informatica), HTML, XML, Oracle 8i, IBM DB2, PVCS, Excel, Win 2000