SUMMARY

• Having 7+ years of immense experience in Leading Software Quality Assurance and QA implementation.
• Expertise in developing QA strategy, Test execution plans, UAT support, Test Case Design based on System Requirements Specification (SRS) and FSD.
• Expertise in translating user requirements into test assets and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Expertise in test strategy design based on the various types of testing including UNIT, System, Functional, Regression, Integration, and User Acceptance Testing.
• Involved in writing Test Plan, Test Scenarios, Test Scripts, UAT Test Scripts and Test Reports.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills to bring out a quality product.
• Extensive experience in Scoping, scheduling, business data process modeling, software requirement analysis & quality assurance skills.
• Well versed in project management tool (MS Project: Burn down charts, Gantt charts) for status reporting, planning and resource allocation
• Actively involved in prioritizing production tickets with business users, worked extensively on finalizing and implementing medium to complex cross functional business requirements.
• Familiarity with claims lifecycle i.e. Submission, processing, adjudication, payment/denial.
• Actively involved in developing, executing and managing User Acceptance Testing (UAT).
• Strong experience of maintaining the Requirements Traceability Matrix (RTM).
• Highly motivated worthy team player capable enough to work and lead within a team environment besides being capable to work independently.
• Having Experience with UAT Test effort including estimation of test effort and coordination of Test schedule with overall Project Schedule
• Expertise in creation of UAT Plan and UAT cases covering different business, functional and non - functional test scenarios and creation of expected test results
• Having good experience in leading and conducting UAT execution including defect tracking and resolution.
• Experienced in writing test plans, test cases and execute test scripts to conduct System, Regression, Black Box and Integration testing of applications.
• Worked/Validated HIPAA Transactions and Code Sets Standards such as 834,837, 999, 835, 270/271 transactions.
• Dedicated & self-motivated achiever who can work alone or as a team and manage multiple tasks in a high-pressured environment.
• Experienced in working as team lead, coordinating teams both onsite and offshore.
• Exceptional debugging and problem solving skills with good understanding of system development methodologies and techniques.
• Highly committed individual with proven ability to learn fast and work well under any kind of situation.
• Extremely motivated team player with strong skills and admirable ability to work under pressure to achieve organizational goals.

TECHNICAL SKILLS

Testing tools: HP Quality Center/ Application Lifecycle Management, QTP, Load Runner

Programming Languages: C/C++, VB, VBA, C#, .NET, Java, PL/SQL, UNIX, XML

Databases: SQL SERVER 2000/2008, Oracle, MS AccessWeb Technologies MS FrontPage, Dream weaver, HTML, XML, IIS, XML Web Services

Operating Systems: Windows 95/98/XP/Vista, Windows 7, DOS, Unix, Red Hat Linux

Product: Informatica Power Center Clients, TFS, Crystal/Cognos Reports, VS.NET, Visual Source Safe, PL/SQL Developer, TOAD

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

QA Analyst/Tester

Responsibilities:

• Analyzed existing reports and defined business requirements and business process flows
• Communicated with Business team to gather business requirements and automated/integrated the partners in current EDI cycle.
• Execute Test Plans and Test Cases, record test results, track testing milestones and produce test status summary.
• Define, document and improve QA testing processes and procedures.
• Meet software release schedules and deliver quality software by thoroughly executing test Plans and clearly documenting test results resulting in minimum detectable defects being discovered after release.
• Manage scope and ensure that change requests are raised in a timely manner in case of scope creep.
• Preparation of Business Requirements document (BRD’s), getting them through reviews and final business sign-off.
• Review high level tech design documents, extensively worked with tester and business users to review and sign-off test cases.
• Design and define test documentation including Test Plans, Test Suite test results and Test Cases based on documented business requirements to support software release schedules
• Execute Test Plans and Test Cases, record test results, track testing milestones and produce test status summary
• Track progress against committed timelines.
• Meet software release schedules and deliver quality software by thoroughly executing test Plans and clearly documenting test results resulting in minimum detectable defects being discovered after release
• Ensure that quality and reporting is done in a timely fashion.
• Worked as QA analyst/offshore team lead for coordinating and performing functional, integration, regression and assisting UAT testing.
• Worked/Validated Transactions and Code Sets Standards such as 811,820,266,997,999 transactions.
• Closely worked with Business and BSAs for reviewing BRDs/PCRs.
• Wrote the detail test cases for Unit, Functional and Regression testing and updated in QC/ALM, linked the appropriate requirements, created the test sets in Test Lab and executed them along with the testing efforts.
• Worked and coordinated offshore test team in Unit and System Integration testing in masked environments.
• Validated all the staging tables by executing the SQL queries in Oracle database if the claims are loaded as per the X12 staging mapping document.
• Delivered the daily report of test executions and Defects reports from QC to the team for the defect resolution meeting in daily basis.
• Extensively used Informatica Power centers tools for running the various Informatica workflows and monitoring them.
• Worked with performance testing team for the performance testing of whole end-to-end encounters processing system.
• Assisted the Automation team with various testing steps of end-to-end encounters processing system.
• Worked with business to collect the UAT scenarios for UAT testing; collected the claims and generated their X12 files through Encounters Processing System for each UAT scenarios and delivered to business for UAT.
• Worked with Developers and Business to resolve the technical and business requirements.
• Created business processes by using various services and adapters, by analyzing client requirements.
• Modified business processes to include new business logics to improve performance when necessary.
• Implemented HTTPS communication and have good knowledge on generating CSR’s and implementing the certificates.
• Created envelopes, code list entries, mailboxes, routing rules.
• Developed different transaction maps and header maps.
• Modified and Developed Generic Business Process
• Implemented Static/Dynamic Static Routing in Sterling File Gateway
• Configured PNODE/SNode in Connect Direct.
• Configured SLA in Sterling Control Center.
• Involved in production support, trouble-shooting the day to day issues of the application.
• Provide support to Trading Partner Transmission issues.
• Troubleshoot Connectivity issues and documented resolution.
• Monitored and maintained daily Production files and worked on Support on rotation.
• Compiled EDI Daily Report for Management.
• Documented Systems, trained Production Support users.

Environment: Sterling B2b Integrator, GIS, Sterling File Gateway, SCC, Sterling Connect Direct, Oracle 11g, SAP

Confidential, Medford, MA

EDI Analyst / Tester

Responsibilities:

• Hands on experience on QA analyst for coordinating and performing functional and data related testing.
• Actively involved in creating a Test Defect Management Tool in SharePoint as a common place for the logging the defects for all the Test Phases.
• Involved in preparation of Test strategy document that defines test environment, phases of testing, entrance and exit criteria into different phases of testing.
• Created the detailed system test cases from the business requirements documents.
• Developed, executed and documented highly complex test plans and test cases for business related application running on multi-tiered platforms.
• Worked on HIPAA Transactions and Code Sets Standards such as 837/835, 270/271, 276/277, 834, 820 transactions.
• Participated in test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful performing the required testing effort.
• Manually Performed Back End testing extensively using SQL queries and tested the security of the GUI front-end application.
• Responsible for writing the Test Cases and Test Scenarios based on Business Requirements, Functional Specification and documented on Test Suite.
• Wrote the Unit Test Cases for Authorization, Membership Accounting, Claims and Provider Data Validation based on respective data mapping documents and legacy file layout, and trained the respective business users for executing the test cases in Facets.
• Worked on MS Access database to retrieve data of interest using SQL queries for various UNIT testing for all the functional areas.
• Actively participated in Daily Defect Management Call and the resolution of defects logged for all the functional areas of testing.
• Created UAT Plan, UAT cases and UAT scripts along with different test scenarios and creation of expected test results traceable to SRS.
• Performed system integration testing of enrollment and benefits with FACETS.
• Created the claims and entered into the Facets for the Benefit Testing, if the rules have been configured properly.
• Created the test cases and involved in Pricing and Benefits testing.
• Familiar with various versions of FACETS and involved in troubleshooting the system on various group/member accounts.
• Was responsible for UAT execution and tracked and managed defects and enhancements.
• Created daily status reports during UAT execution. Involved in regular reports, feedback and communication with the management
• Involved in production support - claims and enrollment area on FACETS platform.
• Responsible for writing the Test Cases for the Reports and Batches for UNIT and SIT.
• Wrote the UAT Test cases for Membership Accounting.
• Performed Backend Testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved.
• Prepared and coordinated execution schedule with vendor for batch processing jobs related to Parallel Testing, SIT/UAT and End-to-End Testing
• Prepared and managed testing calendar for SIT/UAT and End-to-End Testing
• Worked on transferring all the defects from SharePoint Defect Tracker to Team Track for UAT and Post Go Live testing.
• Used the Team Track as a defect resolution tool for UAT and Post Go Live.
• Generated and distributed the Defect Reports and the Test Execution Summary Reports on daily basis for Unit, SIT, UAT and Post Go Live for all the functional Areas.

Environment: Windows XP, Trizetto Facets 4.51, SharePoint (Defect Management Tool), Serena Team Track, MS SQL Server, SQL, MS Office, MS Visio, MS Project.

Confidential, Woodland Hills, CA

EDI Analyst / Tester

Responsibilities:

• Performed GAP analysis for migration of partners to HIPAA 5010 and ICD10.
• Created mapping between HIPAA EDI (834, 835, 837, 820, 270, and 271), HL7 and in-house application formats
• Involved in JAD sessions with business owners and application development teams.to have a good understanding of the requirements
• Involved in creation and testing of standard maps which act as template maps for any new EDI setup thus bringing down cost and effort needed for a new EDI setup.
• Responsible for creating test strategy document and obtain sign off from business users.
• Prepared test plan and test cases for testing of the system and tool for validation / compliance.
• Manually created EDI files with mock data using EDISIM tool for testing purpose.
• Onboarding of new EDI trading partners and the impact analysis for the eHUB platform, which is entry point for all the electronic claims.
• Integration testing of new EDI implementation with legacy applications (Claims pre-adjudication systems) and document the test results.
• Functional testing to ensure that the inbound claims passes HIPAA compliance and was routed to correct payment platform and the outbound transmissions to the correct destination folder.
• Coordinate with third parties during end-to-end testing..
• Production support for existing EDI partners.

Environment: AS/400 system, Quality Center, Oracle 10g/11g, MS Project, UNIX, MS Office Professional, MS Visual Studio, Windows 7, SQL Server 2005,SELENIUM Web driver, Java, JUnit, TestNG.

Confidential, Pittsburgh, PA

QA Tester

Responsibilities:

• Developed new maps to convert client’s proprietary formats to EDI ANSI x12 and EDIFACT.
• Migrated maps from Visual Mapper to SI Map Editor.
• Monitored the failure of inbound and outbound translation documents.
• Sent the daily invoice reports and failure reports.
• Created envelopes and checked-in maps into the UAT and Testing.
• Configured BizTalk Server as EDI Gateway in DMZ
• Developed mappings, orchestrations in BizTalk
• Configured Send, Receive ports in BizTalk.
• Worked on EDI Transactions like 810, 850, 856, 940,943,999
• Created new mailboxes for various trading partners and set the communication for different trading partners. Set up various communication protocols - FTP, HTTP, SMTP and AS2 with trading partners for exchanging theEDIdocuments with digital signature.
• Monitored the work queue and sent failure reports to the corresponding EDI coordinator.
• Involved in the testing of SI maps developed based on the test cases and test data provided by the customer.
• Handled production support activities like customer day to day issue resolution, checking GIS servers, after the projects are moved into production

Environment: Sterling Integrator, Visual Mapper, BizTalk 2008

Confidential, Woodland Hills, CA

QA Tester

Responsibilities:

• Participated in all the phases in the project management life cycle.
• Acted as a liaison between the business users and technical teams to enhance the applications based on the business requirements.
• Provided a single point of contact for user communication, managed issue tracking, prioritization and resolution.
• Helped in the development of the scope document that defines the primary goals and objectives.
• Worked closely with the business users to gather the high level user requirements and functional requirements.
• Developed functional requirements and specifications.
• Organized meetings and worked together with the PM to during the various stages of project planning.
• Created new maps for various transactions using Application Integrator for both inbound and outbound transactions like 834, 835, 837, 270, 271, 276, 277 and 997.
• Used standard rules/extended rules and developed code lists within map editor.
• Worked on integration with new trading partners using GENTRAN.
• Performed migration from One Version to another version.
• Setup communication protocol like VAN, FTP, AS2 and SFTP based on the trading partner requirements.
• Change the production maps based upon the enhancements.
• Involved in dealing with trading partners and conveying the implementation guidelines and specifications.
• Responsible to verify all data was successfully processed and trouble-shoot any failures during translation and address the issues to the team.
• Involved in the testing of AI maps developed based on the test cases and test data provided by the customer.

Environment: Gentran Server, Application Integrator