SUMMARY

• 6 plus years of experience as a Quality Assurance Analyst, with extensive knowledge and experience in Testing web and windows based applications belonging to different domains like Banking, Insurance and Healthcare.
• Strong analytical and problem solving skills coupled with efficient communication.
• Excellent knowledge of Software Development life cycle, Software testing life cycle and Defect management cycle.
• Extensive experience in SDLC Methodologies like Waterfall and Agile with Scrum.
• Expertise in Analyzing Business Specifications, develop Test Plans, Test Cases, TestScripts and execute them.
• Well versed with writing and executing Test Cases in Quality Center based on Business Requirement Document (BRD) and Functional Specification Document (FSD).
• Extensive working experience with tools like HP Quality Center, JIRA, Bugzilla, TOAD, Unified Functional Testing/QTP 11.5, SOAP UI and Load Runner.
• Worked on SOAP UI tool to test the web services request and response XML and validated the data.
• Extensive experience in Smoke Testing, Functional Testing, GUI Testing, System Testing, Integration Testing, Regression Testing and User Acceptance Testing.
• Manually performed User Acceptance Testing (UAT) and good experience in analyzing changes and identifying areas of the application to be Regression tested.
• Querying the database using SQL to check out for successful transactions, reporting and prioritizing software bugs according to the severity.
• Experience in Database testing using tool Toad Data Point for SQL Queries.
• Good working of different technologies like Java, .Net and scripting languages HTML, XML,CSS, VBScript and JavaScript.
• Good working knowledge of major Operating Systems and tested applications developed in wide variety of environments viz., Windows, Linux and Mac OS X.
• Good experience with UNIX / Linux commands.
• Ability to Handle Multiple Tasks and work independently as well as in a Team.

TECHNICAL SKILLS

Tools: HP Quality Center 9.0,JIRA, Bugzilla, SOAP UI, HP Unified Functional Testing (QTP 11.5), Toad, SQL Navigator, Load Runner

Web Technologies: HTML,CSS,JavaScript,Java,.NET, XML, VBScript

Operating Systems: Windows 95/98/XP/2000, Macintosh, Linux

Databases: Oracle, MS SQL Server

PROFESSIONAL EXPERIENCE

Test Analyst

Confidential

Environment: QC 9.0, UFT, Java, DB2, SOAP UI, Middleware technologies, Bugzilla, SQL Navigator

Responsibilities:

• Involved in all phases of the software testing process including planning tests, designing tests, executing tests and tracking defects.
• Interacted with Business Users to understand the requirements.
• Analyzed system requirement specification, developed test scripts and testing custom and functional enhancements.
• Developed Test Cases and executed them, documented them using test management tool HP Quality Center 9.0.
• Logged the defects in Defects Module by reproducing the steps with different test data possibilities manually to the developer.
• Written several test cases to test Exact UI and test the services and processes.
• Performed Smoke, Functional, System, GUI, Web Services and Regression Testing on various systems connected to Exact.
• Used SOAP UI Automation tool to test Web Services functionality.
• Tested various automation processes in the Exact Platform to test across various systems.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Implemented Database Testing by executing SQL statements using tool SQL Navigator.
• Worked in Agile Environment and attended daily SCRUM and weekly Status meeting for each Sprint release.

QA Analyst

Confidential

Environment: JIRA, Quality Center, SOAP UI, XML, Web services, JavaScript, Toad Data point, Windows, Bugzilla, QTP, Load Runner, Java, SQL.

Responsibilities:

• Involved in the complete testing lifecycle spanning from pre - testing phase to User acceptance Testing.
• Analyzed the objectives and scope of each stage of testing process from the Test plan.
• Involved in developing test cases from Business Requirements in Quality Center 9.0.
• Executed test cases in test lab module, logged and tracked defects in defects module using Quality Center.
• Involved in developing and executing test scripts in Unified Functional Testing/QTP 11.5 for Regression test cases.
• Performed Functional, Smoke, Functional, System, GUI, Regression, Web Services and User Acceptance Testing of various modules like Enrollment, Plan Selection and Case Submission.
• Manually performed User Acceptance Testing (UAT) and good experience in analyzing changes and identifying areas of the application to be Regression tested.
• Conducted database testing for the application by writing and executing SQL queries.
• Worked on SOAP UI tool to test the web services request and response XML and validated the data manually.
• Worked in Agile environment on two week sprint release.
• Participated in Walkthroughs and Inspection meetings to review.

QA Analyst

Confidential, Wilmington, DE

Environment: Quality Center, Java, JavaScript, SQL,Toad, Windows XP, Agile, Bugzilla

Responsibilities:

• Analyzed the Test plan, which detailed the testing scope, strategy, test requirements.
• Responsible in developing Test Cases with Quality Center using it as a Test Management Tool.
• Maintained and updated the Requirement traceability matrix to provide input to project managers and others on the testing process.
• Performed manual testing to check on major functionality of application under test (AUT).
• Performed Functionality testing, System Testing, Smoke testing Regression testing and GUI testing on various modules like Group Contract, Medical/Dental/Vision Plan Information and Adding Member Information.
• Performed back-end testing procedures using SQL statements to verify data validity for some online customer interactions.
• Used Bugzilla to open and track some defects.
• Involved in daily standup meetings with the development team to resolve technical issues.
• Implemented Agile methodology and attended daily SCRUM meeting.

QA Tester

Confidential, Denver, Colorado

Environment: Windows, Oracle 11, SQL, UNIX, TOAD, HPQC, Java, MS-Word, MS-Excel

Responsibilities:

• Project followed Waterfall SDLC methodology.
• Analyze the requirements and identify the features and functions to be tested.
• Test Planning, Test Designing, Test Analysis, Test Execution and Defect Tracking.
• Written the Test Plan and Schedule to review with the Team.
• Written the Test Cases and Test Steps in HPQuality Center.
• Performed Smoke/Sanity Testing, Functional Testing, System Testing, Regression Testing and Installation Testing.
• Found Defects and report them in HPQuality Center.
• Addressing the clarifications asked for the bugs posted, if required by the customer during UAT phase.
• Interacted with developers regarding priority & severity of bugs and update the status once they are fixed.
• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Performed Database Testing, using TOAD Tool with Oracle Server Schema.
• Reporting the QA status to the Project Team daily/weekly basis.
• Verify the defects which are reproducible on the earlier version and report whether breakage is there or not.