SUMMARY

• Over 7+ years of experience in Manual and Automation, Black Box, White Box, System, Regression, Integration, Functionality, and User Acceptance testing of both client - server and Web-based applications.
• Good at understanding the Business Requirement Documents, Functional Specifications and Technical Specifications.
• Proficient in preparing test plans, test case designs, test script designs and executing various test. scripts manually and also by using Win Runner, Load runner, QTP, Test Director, Quality Center.
• Experience in Back-End Testing using SQL queries.
• Reported and tracked defects using Defect Tracking Tools like Test Director and Clear Quest.
• Experience working with the Source Control and Versioning tools like VSS, CVS and SVN.
• Knowledge on SEI-CMM/ISO Quality standards, Software Development Life Cycle (SDLC), Quality Assurance Life Cycle (QALC) and QA Methodologies.
• Experienced in multiple system design and modeling methodologies such as Rational Unified Process- RUP.
• Experience with testing OCR (Optical Character Recognition)
• Testing of different types of applications such as Client/Server applications, web applications and Database applications developed with ORACLE, Microsoft SQL Server and Microsoft Access.
• Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams, Class diagram,
• Sequence diagram based on UML methodology using tools like Rational Rose and MS Visio.
• Worked on Concurrent Version Controlling tools like Team Foundation Server (TFS), Visual Source Safe, unit testing (NUnit) etc.
• Excellent experience in Web testing tool Selenium and its components: Selenium IDE, Selenium RC Server and Selenium Grid.
• Conducted user interviews with mortgage servicing departments, gathering requirements, analyzing the requirements using RUP (Rational Rose, Requisite Pro)
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Involved in analysis of the ‘test run output’,’ checking it with the requirements’, ‘reporting the exceptions to QA Manager’ and also ‘proficient in reporting defects’ into the defect tracking system and ‘results to the assigned project’.
• Good team player and also have ability to work independently in a Time Sensitive Environment.

TECHNICAL SKILLS

OS: UNIX/Linux, Windows 95/98/2000/NT/XP/VISTA/7

Testing Tools/Utilities: Win Runner 7.5, Quick Test Pro 8.2,9.2,9.5, Test Director 7.2, Quality Center 9.0,9.2,9.5,10.0, Clear Quest.

Languages: Java, C, C++, SQL, PL/SQL, Visual Basic, ASP

Web Technologies: Java Script, HTML, XML, CGI, Perl, JSP, XSLT

GUI: VB 6.0, VC++ 5.0, Developer2000 (Forms 4.5).

Version Control Tools: CVS, Clear Case, SVN and VSS

Database Servers: Oracle 7.x/8i/9i/10g, MS SQL Server, MySQL.

Scripting Languages: TSL, UNIX Shell scripting, VB Scripting, PERL.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Sr.Quality Analyst

Responsibilities:

• Worked with the BSA’s and technical architects to understand the requirements.
• Worked with the cross-functional teams to understand the data transfer from their application to our application.
• Created the test plans, test scenarios of the testing effort and setting up the test environments.
• Developed thoroughly extensive number of test cases to test the various functionalities and make a subset for regression test bed.
• Experience with testing OCR (Optical Character Recognition) using Teleform and Emdeon vendor solutions
• From the detailed use cases, create manual & automated test cases for web applications.
• Worked with the BSA’s to validate the test scripts are performing as per to the requirements.
• Performed black box manual testing of specific non-functional and functional test cases.
• Performed smoke testing to validate the application for further testing.
• Participating in User Acceptance testing - opening defects as the user reports them and closing the defects once they were fixed
• Performed integration testing between the cross-functional modules.
• Performed system testing to evaluate the system’s compliance with its specified requirements.
• Involved in Backend testing - Executed the SQL Queries using Toad.
• Performed backend database test and wrote SQL statements and procedures to analyze the data with front-end data.
• Used SQL statements extensively to retrieve data for database testing.
• Documented the changes requests and the defects Quality Center based on test cases executed manually and automatically.
• Performed regression testing to verify the any unintended consequences of program changes.
• Made extensive use of MS word and MS excel to prepare documents, generate reports and also document test procedure used in executing the test cases.
• Consistently made efforts to streamline the testing process and increase the productivity of the team.
• Constantly endeavored to keep the morale and enthusiasm of the team high during periods of stress and pressure.

Environment: Java, Web logic, XML, XSLT, Toad, SQL Server 2008, Shell Scripting, UNIX, Subversion, Use cases, QTP 9.5, Quality Center 9.5, CVS, MS office tools and Visio.

Confidential, Manhattan, NY

Sr.QA Analyst

Responsibilities:

• Reviewed and Analyzed Requirements, Design documents and provided the necessary feedback to the Business and Development teams.
• Attended Design Review meeting, MOP review meeting and project team meeting.
• Identified the appropriate Test Scenarios and Developed test plan package and test scripts.
• Verified the log files when installing the builds and reported the errors to the development team.
• Performed Smoke Test, which involved interaction with the developers after code transfer is completed.
• Performed all types of testing viz., Functional, System, Integration, Backend, End to End and Regression testing.
• Executed the Test Scripts and validated the Test results.
• Logged, Prioritized and reported the defects using Quality Center and assigned them to the developers.
• Generated Defect reports for further analysis.
• Reviewed critical defects with the Development team.
• Responsible for Developing Test Cases and implementing Quality Center to manage those test cases, as well as tracing them back to the original requirements.
• Involved in Backend testing - Executed the SQL Queries using Toad.
• Used Mercury Quality center for reserving, executing test cases, defect tracking, and the complete test management.
• Executing test cases and recording success or failure in Quality center Running test scripts, opening & closing defects Updated the Test Plan in Quality Center
• Consistently completed assigned tasks and deliverables on schedule and reported.
• Sent Daily and Weekly status and Defect reports showing the progress of the testing efforts and issues Release Sign Off emails

Environment: Manual Testing, Test Director, ASP.NET, C#.Net, IIS, XML, Web Services, VB 6.0, SQL Server 2005, Toad, Java Script, VB Script, WINDOWS XP

Confidential, PA

Sr.QA Tester

Responsibilities:

• Worked on Entire Software Testing Life Cycle that includes Test Initiation, designing, execution, reporting and closure.
• Discussed and worked with business analyst team to gather detail functionality.
• Create the Application Area for QTP/QC (Object Repository, Function Libraries, and Recovery Scenarios).
• Identify the common Automation flows so as to write the QTP functions and also write the Generic functions such as Verifying the Pages and Entering Data on Pages etc.
• Identify and create the Components for the respective pages whenever they are developed, we were very successful in creating the components as soon as the page is developed i.e. testing and Development phases went on simultaneously.
• Executing test cases and recording success or failure in Quality center Running test scripts, opening & closing defects Updated the Test Plan in Quality Center
• Create the Recovery scenarios for the un-handled exceptions in the components using QTP
• Checked the Integrity of the Backend Data by creating Database functions and also by Database Check Points using QTP.
• Used Selenium RC for Functional Test automation.
• Used SQL statements extensively to retrieve data for database testing.
• Executed SQL statements for Data base testing.
• Worked with different Billing Systems.
• Maintaining necessary backups and version control and error recovery scenarios for the scripts generated.
• Quality Center to document the test data for both Manual and Automated Tests.
• Involved in testing of each phase of the application using Quick Test Pro and Quality Center.
• Participated actively in Functional, System and Integration testing of the application.
• Updated status to the QA Manager as and when needed.

Environment: Quality Center9.0, QTP9.0 VBScript, ASP.NET, Visual Studio 2008, C#.Net, IIS, CVS, Web Services, SQL+, SQL Server 2005, UNIX, Java Script.

Confidential, Huntvalley, MD

QA /Database Tester

Responsibilities:

• Worked with BA for detailed understanding of the business rules.
• Involved in preparing the Test Plans based on Business Requirement Document (BRD).
• Participated design review, MOP and Project team meeting and gave necessary suggestions where it required, Followed Agile methodology.
• Create test cases from signed off Business Design Requirements, Screen Definition and Technical Design Documents.
• Developed and executed the test cases for GST related components like Authorization, Bank Selection, Program Admin, Pool Creation, Simulation and Evaluation Reporting.
• Used Quality Center to maintain Test Plan, Execute the Test Cases and to create the IR (defect).
• Developed Mapping Document based on Entity Relationship (ER) diagrams.
• Worked with Database to fetch data using SQL queries.
• Involved extensively in Backend testing - Executed the SQL Queries using Toad.
• Wrote and executed Database Scenarios for validating data by running SQL queries and performing.
• Imported data sheets into the application and validated the data properly loading in the DB tables or not by running SQL queries.
• Conducted Regression Testing on various builds of the application.
• Involved in different types of testing such as smoke, Functional, Integration, system, Regression and Black box.
• Worked closely with the development teams to replicate end user issues, supported Infrastructure Developers in creating testing checklists and coordinating testing for Projects, Changes, and Emergencies.
• Performed Cross Browser using IE7, IE8, IE9, FireFox, Chrome and Safari.
• Authored Test scripts using Selenium RC, Java, and JUnit.
• Participated actively in the defect triage meetings with developers for getting the bug fixed.

Environment: JAVA/J2EE, XML, Oracle10g, Toad for oracle, Quality Center 10, Web services, Linux, MS office tools and Visio.

Confidential, Tampa

QA Analyst

Responsibilities:

• Involved in preparing test plans based on Business Requirements Document (BRD)
• Developed the test cases to test functionality, interface of the application.
• From the detailed use cases, create manual & automated test cases for web applications and web services.
• Tests were planned and managed using Test Manager and performed Manual Testing.
• Develop and Execute automated test scripts using Win runner.
• Used Test Director to store all testing results and metrics.
• Conducted Functional, Integration, System, Regression, Performance, and Black Box Testing.
• Used SQL to perform data integrity test.
• To retrieve the data from various Tables and to test the database, wrote SQL Queries.
• Conducted Regression testing on various builds of the application.
• Gathered valid test data for the execution of System test scripts.
• Wrote Functions for testing customer and billing data with database and validating the conditions.
• Prepared test data for the AUT as per the specifications of BRD.
• Signaling connections and call control are handled by an IP network
• Tracked and reported bugs using Test Director.
• Performed Cross Browser Testing using Netscape Navigator and Internet Explorer.
• Participated actively in the team meetings with the Developers for fixing the bugs.

Environment: Java/J2EE, VB 6.0, EJB, HTML, XML, DHTML, Web sphere, SQL, Manual Testing, Test Director.

Confidential, MD

BA/Quality Analyst

Responsibilities:

• Facilitated functional requirement gathering from system users and prepared business requirement documents (BRD) and functional specification document (FSD)
• Conducted user interviews with mortgage servicing departments, gathering requirements, analyzing the requirements using RUP (Rational Rose, Requisite Pro)
• Designed and developed Use Cases, Activity Diagrams, Class Diagrams and Sequence Diagrams using UML.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Conducted workflow, process diagram and GAP ANALYSES to derive requirements for existing systems enhancements.
• Developed business requirement specification documents as well as high-level project plan.
• Established a business Analysis methodology around the RUP (Rational Unified Process). Helped develop use cases, project plans and manage scope.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Created client documentation, acceptance tests plan and user procedures. Served as a tester for systems and user acceptance.
• Involved in writing the Configuration Baseline document for Reporting Rules

Environment: Microsoft Office Suite, MS Visio, MS Project, Windows XP, Business Objects XI