SUMMARY

• Over Seven years of experience in Software Quality Assurance & Testing on diversified projects in Banking, Telecom & Media domain.
• Experience in Manual & Automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis.
• Extensive knowledge of SDLC (Software Development Life Cycle) and STLC methodologies.
• Experience in working with Windows, Client - Server, Web based as well as Mainframe related applications
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Proficient in both Manual and Automated Testing Tools such as HP ALM/ QC, QTP, Win Runner,
• Hands on experience working with different modules of ALM/Quality Center such as Requirements, Release, Test Plan, Test Lab, Test Cycle, Defects and Dashboard.
• Experience with Mobile Compatibility testing and Mobile application testing - iPhone, Android, iPads/ Tablets, Windows phones using Simulator” Device anywhere".
• Knowledge in mobile technologies like GSM, CDMA, 3G, WAP applications.
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing
• System Testing, Positive and Negative Testing, Security Testing, Stress Testing, Load Testing and Regression Testing of Stand alone, Web Based and Client-Server applications
• Performed Back End Testing by executing SQL queries.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing (UAT) manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Experience in creating various types of reports during test execution process such as Test Execution Status/Summary.
• A team player with analytical, problem solving, presentation, and interpersonal skills with ability to manage, coordinate and work independently in a time sensitive environment.
• Excellent communication skills and a quick learner of new skills.

TECHNICAL SKILLS

SDLC: Waterfall, Agile

Testing Tools: HP ALM / Quality Center, QTP, SOAP UI

Bug Reporting Tools: Test Director, JIRA, Rational Clear Quest

Databases: Oracle, DB2, MS SQL Server

Web Tools: C, C ++, Java Script, ASP. Net, XML, HTML

Operating Systems: UNIX, Linux. Windows

Web Browsers: IE, Firefox, Google Chrome

Network Protocols: HTTP, HTTPS, CP/IP

Business Applications: MS Office Suite, MS SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

Mobile Tester

Responsibilities:

• Designing and developing various different scenarios and test cases by analyzing the business needs, user requirements and specifications.
• Executed test scripts using manual testing methodology.
• Modified the site contents and layouts using the Editor role.
• Created and maintained Test and Traceability matrix.
• Involved in Web Based testing, system testing, integration testing, mobile application testing.
• Manually tested modules for compliance with functionality requirements.
• Involved in performing shakeout and smoke testing of various builds in the test and UAT environments.
• Executed Test Cases to perform User Acceptance Testing
• Conducted Parameterization to data tables in QTP.
• Performed Database and Backend Testing using SQL and Unix Shell Scripts
• Conducted heavy data-driven testing, functional and regression testing using QTP
• Performed Black Box testing, Security testing, and functionality testing.
• Performed Backend testing of the data in SQL database.
• Execute test scripts, co-ordinate & conduct system & UAT testing
• Performed application using ASP.Net MVC Framework using jQuery.
• Perform integration testing, acceptance testing and regression testing.
• Worked with three mobile application simultaneously: iOS, Android and WP7
• Involved in GUI testing of mobile application
• Performed test and load data in MySQL Database
• Performed Mobile application testingfor devices like iPhone, iPad, Android, Blackberry, Samsung, and phones using Simulator”Device anywhere".
• Conducted Regression Testing, Retesting on each new build.
• Performed performance testing on mobile application.
• Used Angular JS for improved source code, maintenance, upgrade scalability and enhanced performance.
• Performed File handling, input-output, string manipulation, database connectivity.
• Good Knowledge on Web services testing tools such as SOAP UI and protocols such as REST and JMS.
• Used the Automation tool QTP with the Perfecto Mobile for real device hand set testing
• Requested different versions of iOS and Android mobile devices
• Worked on Angular JS workflow manager with the development team for flexible configuration and management of multi-step user input flows.
• Performed Ad-hoc testing, Integration testing, End-to-End testing, Function testing, System testing, User Acceptance testing (UAT), Black box testing on the application.
• Worked on iPhone, iPad and Android versions of the apps.
• Tested the UI of the end product on mobile, PC, tablets, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Writing and Executing Test cases for Android and iOS Testing
• Performed functional testing of individual modules of the Application on iPhone, iPad, Android.
• Tracking of XML logs
• Identified defects and interacted with developers to resolve issues
• Involved in API testing to validate the details(i.e, user account, destination number and other user information)
• Log and track the defects to closure in JIRA
• Prepared Test Log in excel for each new releases.

Environment: VB Script, MySQL, iPhones, Blackberry, Mobile OS (iOS, RIM), QTP, JQuery, SQL Server, Quality center, Java, J2EE, PL/SQL, JIRA, CMS (oracle database),Web Services, MS Office, IE, Firefox, safari

Confidential, Lexington, SC

QA Analyst

Responsibilities:

• Involved in preparing Test Plan and Test Cases based on business requirements.
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Identified high-level requirements for documenting detailed business requirements using
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Wrote UI and functional test cases from scratch for the development of the Remote Deposit Capture based on the behavior of each device iOS and Android.
• Worked on the Mainframe system for data creation, validation and manipulation for MRDC testing.
• Manipulation of flags on the Mainframe system and validating the expected behavior in the UI.
• Worked on iOS, Android BlackBerry and Windows 7 devices for progression and regression testing.
• Wrote test cases for data analytics from scratch making sure that all the analytics tags are being passed on the Cloud.
• Worked with web service validations at different points in the app wherever the web service calls are being made.
• Worked on different versions of iOS, Android devices and Windows7 Phones.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Validate & wrote test cases based on business rules and documents like SRS, MCD, Wireframes, Visual Design, etc.
• Used Xcode to monitor, log and report defects to developers in iOS platform.
• Wrote scenarios and scripts for different Project Change Request (PCR) and PL’s (Patch Level) along the project progression.
• Tested the UI of the end product on mobile devices, iPad, tablets on Android and iOS platforms to ensure that language translation and currency conversions were displaying as required
• Use of Cat log for Android and iOS Configuration Utility tool for capturing and gathering backend data log and sending it to the developers to catch defects and crash issues.
• Progression and Regression testing in all the regions; System Integration Testing (SIT), Business Acceptance Testing (BAT) and Productions Acceptance Testing (PAT).
• Negative and Positive testing of Web services on the UI level making sure that it is fetching the correct data.
• Used XCode organizer to monitor crashes during test and report crash logs.
• Monitored Proper allocation of defects as per their Priority and Severity and communicating it to the business in the project go-no-go calls.
• Involved in Test Estimates and metrics and circulated daily test dashboard to development team.
• Validating all the memo posts before the hard posting of transactions/deposits in the Host system.
• Performed device testing and also worked on browser level testing on different SIT, BAT and PAT environments.
• Participated in daily defect call and troubleshooting of issues with the developers.
• Involved in downtime tracking for all environment hurdles and keeping track of issues as per hours lost and script execution impact and communicating it to development team.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: HP Quality Center/ALM, SQL Server, JAVA, XCode, WinSCP, SOAP UI, J2EE, QTP, HTML, Mobile Devices for iOS, Android and Windows mobile OS 7, Blackberry OS

Confidential, Warren, NJ

Quality Analyst

Responsibilities:

• Tested application under the agile, scrum and sprint development and process.
• Understanding the Business requirement and Functional requirements.
• Preparing the Test Plan and Test Scenarios.
• Interacting real Business user and SME.
• Hosting the Defect triage call.
• Preparing the end to end Scenario for Transformation Program.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Provided data to the Business Analysts during UAT
• Performed data driven testing and parameterization using QTP.
• Writing and Executing Test cases for Android Testing
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Backend Testing using SQL and Unix Shell Scripts
• Performed Database testing using SQL queries
• Performed backend testing for data validation using SQL Queries.
• Used JIRA to track defects and reports Bugs in the application.
• Performed negative and positive testing using SQL Queries
• Created various test reports such as Test Execution Status, Defect Status, and Defect Injection Rate through Reports and Graphs feature of Quality Center and publish them on as needed basis on the SharePoint site.
• Conducted Bug Review meetings by reviewing and discussing all defects by their business severity and worked actively development and business team to perform the root cause analysis in order to find the resolution.

Environment: XML, Unix, Quality Center, QTP, Java, J2EE, XML, Oracle, JIRA, JQuery, TOAD, MS SharePoint, Web Services, MS Project.

Confidential, Melville, NY

QA Analyst

Responsibilities:

• Developed Test Plan as per business requirements
• Extensively conducting Back-End Testing using which involves complex SQL Queries
• Testing Applications to ensure they comply with Business specifications
• Setting up projects in Test Director, writing test cases, executing them and performing bug tracking
• Attending daily defect meetings with Developers, Business Users and Management
• Testing cable service that goes to customers and provisioning service on cable boxes
• Performed application test on TV Cable Set Up boxes and cards for each build
• Working with Modus and XML files to simulate Home Delivery of Cable boxes and cards in QA
• Provisioned Cable boxes after each Release on customer’s outlets
• Performed Demos to Management and Business Users after each Release to explain new functionalities
• Performed Regression Testing after each build
• Executing test cases manually to verify the expected results.
• Run scripts on multiple environments (QA, UAT and Production) to ensure that requirements were still met.
• Worked with the business team to perform Database testing of integrated IVR applications such as transfers, real-time reporting, web reporting etc. using tools like Test Director.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed Backend testing for data validation using SQL Queries.
• Performed negative and positive testing using SQL Queries
• Debugged the Database for accuracy of data using Test Director.
• Using XML to simulate production timers / logic in QA
• Performing GAP Analysis to verify that test cases matches to the user requirement
• Participating in the team for User Acceptance Testing (UAT).
• Performed Integration testing, System testing and Regression testing.

Environment: Windows, QTP, Test Director, Web Logic, C, C++, MQ .Net, XML, HTML, Java, Oracle, SQL/PL, Java Script, Perl, Browser Plugins