SUMMARY

• 13+ years of experience in Quality Assurance and Software Testing with proficiency in Leading the QA team and perform Manual Testing and some automation testing for Web, Mainframe, Desktop and Hand - Held Devices (Palm & Pocket PC) applications including Finance, Banking, Publication, Market Research, ecommerce, Retail (POS) and public safety etc industries.
• Having 5+ years experience as QA Test Lead and involved in walkthrough, Reviews, Status reports, signoff/approvals and coordination
• 1+ years working experience in Agile-Scrum environment
• Expertise in software test life cycle
• Develop, analyze, design, maintain and execute software test plans including test cases for manual tests using QMetry and ALM/QC
• Expertise in Black Box testing including Functional, Integration, System, Regression testing, Agile Testing, UI Testing and UAT (User Acceptance Testing)
• Performed the SOAP and REST web services testing using SOAP UI and Integration Posting tool
• Mobile application testing for Android and Apple platform.
• Having Back End/Database Testing experience with SQL Server and Oracle using complex SQL Queries and PL/SQL

TECHNICAL SKILLS

Defect Tracking Tools: QMetry, ALM, Quality Center 10, Rally, JIRA, Bugzilla, Test Director, BugTrack (Soffront Software), ServiceDesk 8.0 (Footprint), Adventnet 9.0 (Help Desk)

Technologies: MS.NET, JSP, JAVA/J2EE, ASP.NET, VB.NET, C#, VC++, EVC, EVB, XML, HTML 5, IIS

Scripting Tools: SQL, VB Script, TSL, JavaScript

RDBMS: Oracle, MS SQL Server, Sybase, MS Access

Tools: TOAD, PEGA, MS Office, MS Visio, MS Project, Snipping Tool, SnagIT, Integration Posting Tool, Wappview, Hyperview, OCR, FileNET, SharePoint, VSS, CVS, HTTP Analyzer, Putty, Crystal Report, InfoPath, Form Docs, Jet Forms

Automation Tools: SOAP UI, Selenium, QTP

Internet Protocols: HTTP, HTTPS, SMTP, FTP, TCP/IP, VoIP, SOAP

Cross Browser: IE, Chrome, Safari, Mozilla Firefox

Operating Systems: Windows 7, XP, Windows CE, MAC, UNIX, LINUX, iOS 5

Platform: Windows, Mainframe

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

QA Test Manager/ Lead

Responsibilities:

• Review Software/Business Requirements, Business Process flows, Integration flows, User Stories and prepared the test artifacts; e.g. Test Strategy, Test Plan, Test Scenarios, Test Cases, RTM etc.
• Coordinate with BA/BRM team to discuss the requirements clarity, define the scope for testing and identified the testable functionalities
• Implemented the Risk Based approach and QA process for the assigned projects.
• Managing the QA team including offshore/onshore resources and achieve the desired level of quality.
• Conduct meetings for the demo, walkthroughs, Test Execution tracking, and defect triage etc.
• Coordinate with Dev/DB/Webservice, BA/BRM, Business teams for any issue, clarification, approvals or information regarding projects, and facilitate them with required information, resolve their queries and provide any updates.
• Perform Smoke, Functional, Integration, regression testing and database validation for assigned projects using Risk based testing approach
• Performed the automation testing using Selenium FIRE framework for assigned projects.
• Validate the changes to achieve desired level of quality and store the Test Results, all reports and SQL scripts on Share Drive and SharePoint
• Track the testing progress for each test phases and share the test execution status reports with team
• Performed the validation of BPM, SOAP and REST web services testing using SOAP UI and Integration Posting tool.
• Reported the defects using Qmetry and JIRA and maintain the bug life cycle.
• Manage the GENie integration project with Agile-Scrum hybrid method for Web, Mobile (Android, Apple), and Mainframe applications.

Environment: QMetry, JIRA, MS Office 365, JAVA, ASP.NET, Perl Script, Oracle 10g, SQL/PLSQL, TOAD, SOAP and REST Web services, Integration Posting Tool, SOAP UI, Selenium (FIRE), OCR, FileNET, SharePoint, ServiceNow, Citrix, Windows 7, Linux, Unix, Mainframe

Confidential, Mt. Laurel, NJ

QA Test Manager / Lead

Responsibilities:

• Manage, monitor and track the testing team and coordinated with the various teams including offshore and onshore.
• Conducted kick off and follow-up meetings with testing team, BA, Users & Dev team for reviews, status updates, release sign offs and achieved desired level of quality.
• Developed, analyzed and maintained Test Strategies and Test Plans as per the requirements and got approvals after walkthrough meetings
• Performed Black box testing including Smoke, Functional, Integration, System, UI, and Regression testing at different stages of the Testing Life Cycle for various projects
• Performed the Database testing using complex SQL Queries and verified the functionalities on SIT & PAT environment for IM projects
• Manage, maintained and execution of the Test Cases using ALM/QC and documented results for various projects
• Worked closely with the development team to resolved their queries to reproduce the issues in each releases
• Analyzed and Maintained the bug life cycle and it’s status reports using ALM/QC
• Prepared requirement traceability matrix (RTM) reports to verify the coverage and track progress in each phases for assigned projects.
• Provided advanced customized Graphical reports and analyzed the result using ALM/QC
• Worked closely with Business Analyst and Users for the UAT sign offs also, facilitated with required information and resolved their queries
• Verified the Mainframe applications

Environment: ALM (Application Life Management), Quality Center 10.0, PEGA, MS Office 2003/2007, ASP.NET, Perl Script, MS SQL Server 2008, Oracle 10g, SQL/PLSQL, TOAD, SQL Developer, JavaScript, Web services, SOAP, HTTPs, Windows XP, Linux, Unix, Mainframe

Confidential, Princeton, NJ

QA/Web Tester/ Lead

Responsibilities:

• Developed and maintained Test Plan as per the requirements for the assigned projects
• Attended Agile-Scrum meetings and reviewed user stories and developed the Test Cases accordingly for detailed functionalities of the project
• Manage, maintained and executed the test cases using quality center and also created test matrix of the project requirements for all functionalities.
• Worked closely with the development team to resolve their queries to reproduce the issues in every Sprint.
• Verified the SOAP web services using XML input/output for login, Author data etc functionalities which is developed in .NET and reported issues accordingly.
• Verified the Communicator application on MAC operating system in Safari browser.
• Performed Smoke, Functional, Integration, System, UI, and Regression testing at different stages of the Testing Life Cycle for multiple projects.
• Performed the cross browser testing using IE6, IE7, IE8, Firefox 2.0, 3.0 and Safari (MAC) on PTG Virtual lab for multiple projects.
• Performed the Database testing using complex SQL Queries and verified the functionalities on Test, Staging and Integration databases.
• Performed the integration and production release testing for multiple projects and track the multiple versions using Factiva Change management system.
• Performed the User Acceptance Testing of the Application and coordinated with the product owner for sign off

Environment: Quality Center 10.0, MS Office 2007, ASP.NET, Java, J2EE, JSP, Oracle 8i, MS SQL Server, SQL, PLSQL, JavaScript, Web services, SOAP, HTTP, MAC, Windows XP, iOS 5.0

Confidential, Warren, NJ

Quality Assurance Tester

Responsibilities:

• Developed effective test strategies and test plans for LSR legacy systems.
• Planned, scheduled and implemented testing projects of 20 websites of Lightspeed for EU, NA and Asian geographies and coordinated with offshore team to assign tasks, resolve queries.
• Successfully implemented QA process (Issue reporting system, Analysis and approval of the issue, Assignment, Test Cases
• Defined bug life cycle, Release Notes, Sign off for UAT, and Release Testing) and maintained documentation in Confidential with PMO’s approval
• Configured and implemented Bugzilla defect tracking system.
• Performed the database testing using PL/SQL and SQL queries for Sybase using AquaData Studio and Oracle 8i using TOAD.
• Performed the testing for various web services using Http Analyzer of the waypoints, lightscreen (Security System) and point redemption functionality.
• Done the Functional, Regression and System testing for at different stages of the Testing Life Cycle.
• Involved in UAT (User Acceptance Testing) for every change request/fixes from end users.
• Involved in production deployment process and verified all changes/fixes on production servers and delivered bug free functionalities.

Environment: Bugzilla 3.x, ServiceDesk 8.0, Putty, UNIX, LINUX, MS Office 2007, ASP.NET, Java, J2EE, JSP, Junit, Oracle 8i, Oracle Forms 8i, Sybase, JavaScript, Web services

Confidential, Irvine, CA

Quality Assurance Analyst

Responsibilities:

• Developed, maintained and executed the Test Plan and Test Cases as per the requirement.
• Performed Functional, Integration, System, UI, and Regression testing at different stages of the Testing Life Cycle.
• Performed Database testing using complex SQL Queries and matched results with the Test, Staging and Production databases.
• Performed User Acceptance Testing (UAT) and sign-ed off from marketing department.
• Perform End-to-End Testing and created a set of re-usable Test scripts for Arbonne Web applications.
• Used Quality Center to track and report system defects and Bug fixes.
• Maintained and checked the Version Control mechanisms using Microsoft visual source safe (VSS).

Environment: Quality Center, MS Office 2003, HTML, DHTML, ASP, .NET, JavaScript, VB Scripts, SQL Server 2000, MS VSS, IIS, Windows XP/2000.

Confidential

Sr. Quality Assurance Engineer

Responsibilities:

• Designed the diagram of Testing environment and project architecture using Visio 2002.
• Performed Functional, Integration, System, UI, Usability and Regression testing at different stages of the Testing Life Cycle for web and desktop applications.
• Done testing of various modules like Investigation, Arrest, Missing Person, Warrant, Vehicle Towing, Ticket Booking Information
• Field Interview, Case Activity Information, Charge Information Court Information, Crime, and Property Vehicle Information.
• Performed the XRMS Database testing using complex SQL Queries.
• Performed the Performance Testing of XRMS web module and User Acceptance Testing of the XRMS Application.
• Used Quality Center 8.0 to develop the test cases track and Report system defects and Bug fixes.
• Performed System Testing on various Hardware platforms and Software Configurations.
• Attended Peer Reviews, Walk-through and Inspections throughout the Testing life cycle.
• Prepared the test databases and maintain and update it as per the requirement.
• Checked the Integration of Messaging system of Xmobile who is communicate with other applications like XRMS and XCAD which is developed in .NET using Win sock API and TCP/IP.
• Maintained and checked the Version Control mechanisms using Microsoft visual source safe (VSS).
• Developed Test Script template with Validation Condition/Test Procedure and expected results.
• Coordinated and performed validation of all FDA regulated software systems company wide.
• Tested Hand-Held application module of CHMS, COK application and POS application with GPS system on Pocket PC and make sure the data was synchronized with the website and desktop application.
• Performed SQL Server CE Database testing using complex SQL Queries and store procedures.
• Responsibilities also included extensive client communication, on-site client testing, support
• Investigated and analyzed the bugs using Test Director.
• Worked with product development to develop test scenarios and test cases based on methodology being utilized.
• Executed test plans & cases, set up hardware/software environments, recommend improvements to programmers and document results.

Environment: Quality Center, .NET, VB Scripts, MS Project, Visio, Crystal Report for .net, SQL Server, MS VSS, Form Docs, IIS, PC Anywhere, Go to My PC, Windows 2003/XP/2000.